Web upload via ImageMixer 3 Launcher

I have a canon vixia hf m301. I could not  to do web upload via ImageMixer 3 Launcher. Windows XP explorer could see sd card but the software could not see it. What to do next?
Thank,
cherngchai

Hi Cherngchai,
For the best answer, I recommend calling Pixela for assistance.  Here's their contact information:
Telephone support: 1-800-458-4029 Monday-Friday 9:00 a.m. - 6:00 p.m. (PST)
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