Web Viewer-only renditions for Creative Cloud Subscribers using v26

Hi does anyone know if it is possible, or will be possible to create Web Viewer-only renditions if you are a Creative Cloud / Single edition DPS user using the latest v26 build?
Most articles don't clairify which membership option their instructions pertain to. -Thanks!

Creative Cloud / Single Edition customers don't have access to the web viewer at all, so the web viewer only rendition feature isn't applicable.
Neil

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Business Catalyst for Creative Cloud subscribers

If you have a Creative Cloud subscription and want to learn more about Business Catalyst, read on.
What is Business Catalyst?
Business Catalyst is a web hosting platform that lets web designers host, build, and sell websites to clients. A Creative Cloud membership includes free hosting on Business Catalyst for five sites. You must install and use Muse or Dreamweaver CS6 to publish your free sites.
Where does Muse and Dreamweaver CS6 fit in?
You use Muse or Dreamweaver to create and update websites. You use Business Catalyst to host them.
For more info and tutorials on using Muse or Dreamweaver with Business Catalyst, see the following articles:
Business Catalyst for Muse users
Business Catalyst for Dreamweaver CS6 users
Charles

Great share Charles!
I would also include our FAQs.
Creative Cloud and existing Business Catalyst partners
New Creative Cloud users and Business Catalyst
Cheers!
-Sidney

Business basics for Creative cloud subscribers

I am a creative cloud subscriber. How di I access Business Basics?

Dear Arpit,
I subscribed to Adobe Creative Cloud. By virtue of the subscription I am entitled to 20MB in Adobe Business Catalyst web basics (five Business catalyst webBasics sites) as indicated in the following:
http://www.adobe.com/products/business-catalyst/features._sl_id-contentfilter_sl_featuredi splaytypes_sl_top.html
(See 1st line right hand side)
How do I access Adobe Business Basics through my subscription?
Thanks,
Kind regards,
Mano

Do I have to pay for Creative Cloud to use Adobe products?

The subject says it all. I don't have any interest in the Creative Cloud service, or need for it, but I just got auto-charged $50 for it.
I also now pay $50/month to use Adobe software... I think it's called Creative Suite.

I got an e-mail with the title
Confirmation: We received your Creative Cloud membership (one-year) payment
Then it said:
We received payment for your monthly Creative Cloud membership (one-year) subscription, and your membership will renew on 29-November-2013 (PT).* Here are the details about your payment.
So... I read this to mean that I just paid for a 1-year membership, and **assumed** I would also be getting billed to use the Creative Suite software.
I signed up early for the Creative Suite, and was paying $39/month. I knew it was going to go up to$50.
Now that I know Adobe has changed Creative Suite to Creative Cloud, this all becomes clearer.
Thank you for answering my question.
ps = if Adobe is listening, it sure would be nice if I could pay for the software I actually use instead of tons of things that I don't.

Can Creative Cloud subscribers enable social sharing?

Hello,
I'd like to be able to link to a web view of a DPS folio that I've published. I've read this article about enabling social sharing for DPS folios, but I the "Account Administration" tab is greyed out in my Folio Builder, so I can't access the part where I can enable web viewer. As a Creative Cloud subscriber, do I have access to this?
Thanks.

No. Social Sharing is only available for Multi-Issue Apps, thus only DPS Professional and Enterprise Customers can enable Social Sharing.

Creating a Web Viewer-only issue

So I got through step 4 in these instructions.
/helpx.adobe.com/digital-publishing-suite/help/creating-web-viewer-only-rendition.html
Now step 5 says build an app with social sharing enables and test the Web Viewer rendition.
Does that mean going into the DPS App BUilder and all the same steps as building the app for submission to Apple?
Will I need all the certificates etc.?
Has anybody done one of these yet and can give me more details?
Dave

Yes, that's exactly what you would do.
Neil

Am i the only one who when trying to enter the code for creative cloud activation ?

I give up,i have been trying to activate a 3 month subscription for CS6 from Staples and every time i try the code it will not work. I have used the chat live and spent about 3 hours already going nowhere. I do not like talking on the phone to some help desk overseas and the only thing i think left to do is to return the junk.

I tried all that and even took a picture of the numbers and blew them up so a blind person could read them and had 3 others read them off. A simple way to fix the problem is get someone on Adobes staff to find a font that most people can read from whatever product the stick it to.
John McDonough
Date: Wed, 1 Aug 2012 18:33:58 -0600
From: [email protected]
To: [email protected]
Subject: Am i the only one who when trying to enter the code for creative cloud activation ?
    Re: Am i the only one who when trying to enter the code for creative cloud activation ?
    created by David__B in Adobe Creative Cloud - View the full discussion
Hey John,
Not sure if it helps or not, but I know sometimes with codes like that its really hard to tell certain characters apart, O - like in Oscar versus 0 - number and number 1 versus lowercase L like in Lima.
Might test entering it both ways if you have any suspect characters?
-Dave
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Hi, If I have 1 license for creative cloud, will it possible to install in 2 computers (1 laptop and 1 desktop)? When I am in the office I can use desktop and at home I can use laptop? At the same time I will be using only one devise. Will that be possi

Hi, If I have 1 license for creative cloud, will it possible to install in 2 computers (1 laptop and 1 desktop)? When I am in the office I can use desktop and at home I can use laptop? At the same time I will be using only one devise. Will that be possible? Thanks

Yes. Yes. Yes.
Mylenium

How do I get the Apps onto one Ipad only for Creative Cloud??

We've downloaded onto 2 imacs Creative Cloud Software and there are not problems at this stage.
How do I get the Apps onto one Ipad only for Creative Cloud??
regards
Rod

This was part of the original thread you responded too but I have branched out your discussion to make it more specific. This is already discussed under the Touch Apps FAQ - http://www.adobe.com/products/touchapps/faq.html. Here is the relevant excerpt:
Customers who sign up for an annual membership to Creative Cloud or who buy a 12-month prepaid card at a retailer or online store will be eligible for a free month of Creative Cloud when they purchase and sign in from three qualifying Adobe Touch Apps from Google Play or the Apple App Store. This includes Adobe Collage, Adobe Debut, Adobe Ideas, Adobe Kuler, Photoshop Touch, and Adobe Proto.
Customers who purchase an annual membership directly from Adobe and qualify for this offer will not be charged for the month of service following sign-in from their third Adobe Touch App.
Customers who purchase a 12-month prepaid card from a retailer or online store and qualify for this offer will have one month added to the duration of their membership.
Creative Cloud members will be notified about their free month within 60 days of signing in to their third qualifying Adobe Touch App

Paid my subscription for Creative Cloud Student and when I sign in, I can only use the trial versions?

Paid my subscription for Creative Cloud Student and when I sign in, I can only use the trial versions..
What do I do?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I payed for creative cloud 49 euro at month but the applications are only in trial version

I payed for creative cloud 49 euro at month but the applications are only in trial version

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I made payment for Creative Cloud but order doesn't show on my account. Only the free trial shows when I am going into my account. What can I do?

I made a payment with my credit card for Creative Cloud. I have confirmation of payment on my phone by on the name to Digital River Luxembourg. Did the payment went to the right place?
When I enter my Adobe account doesn't show any order purchase or any order pending?
What can I do?

Moving this discussion to the Adobe Creative Cloud forum.
Tumaaka if you are facing difficulties placing your order then please contact our support team directly at Get help with orders, refunds, and exchanges.

A few questions before I buy a new iMac/Mac mini and sign up for Creative Cloud.

Hello Everyone,
I am looking to purchase a new Apple computer and sign up for Creative Cloud within the next week and I have a few questions that should be answered before I proceed.
My wife and I own a business and we will be using the CS6 apps to create brochures, Constant Contact mailings, product package inserts, edit product photography for print and web use, and short HD how-to videos. We are not graphics professionals or power users and wont be doing anything too complicated.
Any help and answers will be greatly appreciated.
I will start with the hardware questions first:
I am trying to decide between the iMac and the Mac mini.
The iMac is a 2.7Ghz Quad-core Intel core i5 and comes with 4GB of memory that is expandable to 16GB, which I will do for sure. It comes with a Radeon HD 6770M graphics card with 512MB of GDDR5 memory(not upgradable), and a 1TB HDD that runs at 7200RPM. This unit meets the specs required.
The 2.5Ghz Mac Mini comes with 4GB of memory that is expandable to 8GB, I will also do this. It has a Radeon HD 6630M graphics card with 256MB of GDDR5 memory(not upgradable), and a 500GB HDD that runs at 5400RPM. This unit meets all the spec(I think) except for the speed of the HDD.
Question: Will the mini run the software without too much of an issue considering the speed of the HDD?
Question: Will the iMac run the software significantly better to justify the price difference?
I already have 1 mini(purchased 4 months ago, with the same specs listed above) and will be purchasing a second computer for my wifes desk. If the mini will run CS6 fine, that is great and we can save a few bucks. If my mini will not run CS6 well, I will get the iMac for her desk as she will be doing the bulk of the work in that regard anyway.
Now a couple of software questions.
After reading hundreds of reviews and forum posts over the last few days I have seen many people having this or that issue. It seems to me that most of the issues are because of upgrades from Lion to Mountian Lion after installing CS6 first or trying to open CS3,4,5 files in CS6.
If you want to know what issues have me concerned take a look at just this one forum:
http://blogs.adobe.com/jnack/2012/07/adobe-cs-apps-mountain-lion-no-known-issues.html
Similar issues are discussed in the Apple forums as well as many other places around the web.
I am not a computer professional but I know enough to maintain my systems and keep them running smoothly.
We do not have any Adobe software installed on my mini and will not be opening any files from previous versions of Adobe product in the new CS6 software. These will be a clean installs on pristine systems running fully updated Mountian Lion OS's on both machines and creating new files from scratch.
Question: Should I be expecting any issues like the ones I have read in the forums and blogs or are these just the normal things that happen when upgrading to new software with multiple hardware configurations?
My feeling is that we will not be having too much of a problem due to the clean installs and no files from previous versions.
Next up, the Creative Cloud(CC) FAQ states that you can install on 2 machines but can't open stuff at the same time.
Question: Does this mean we can't be using any CS6 apps at the same time or just not using the same app at the same time?
Example: PS and PS on both machines at same time = No, PS on one and Dreamweaver on the other at the same time=Yes?
The CC FAQ page says Adobe will add Lightroom 4 later in 2012 while the main CC page lists it as available now.
Question: Which is true?
My mini is registered to me, with my name, iTunes account, Apple ID etc.
Question: Do I need to do the initial set-up of the new machine with all my information to ensure the CS6 suite works on both machines? Do the computers need to be registered(as far as Apple configuration is concerned) to same person for them to work on one CC account or can I install CS6 on any 2 machines regardless of how they were initially set-up?
This may seem like a silly question but I want to avoid any problems before they happen.
Well, those are all of my questions at the moment. To anyone who made it this far in my looooong post, Thank You so much for your time. I appreciate your expertise and knowledge and hope that you can help me make this decision.
Cheers,
Alex Bogdan

Alex,
I'll try and answer your questions as best I can.
Qn 1 Which Mac.
Ans:- As I understand it both units will run Adobe CS6.
          Which one really depends on what you wand from CS6. If you are looking for high end demand and performance, then I would go for the IMac
          Your Specs for the Imac are right. However if you buy your IMac straight from Apple there are even higher specs.
          You can get:-
                              3.4 GHz i7 processor rather than the i5
                               2GB video card as opposed to a 1Gb video card.
                               Of course such a model will cost you more.
          In the end it is needs compared with money to spend. That is only a decision you cam make.
Q2:- Will the higher cost for the Imac justify copst.
Ans:- Again it depends on what demands you intend to make on the hardware and software.
          But I note you have a business and if that businees expects to high demand and high speedy performance then I suspect the Imac would be more able to provide your needs.
          Again only you will know the answer to that.
Q3:- Questions about CS6 reliability
Ans:- I have been with Adobe for way over 10 years.
         Speaking, only for myself, it is the most reliable software on the market.
          It is true that if you look down this form, like any other and I am thinking about the Apple discussions forum, you will find numerous instances of problems.
          Again this is only my opinion, but although all these problems are real for the individuals:-
          First it is not clear why they have the problem e.g. what have they done or not done.
          Second, they are in the minority of the total users using the hardware / software.
          The only problem I am aware of with CS6 is Acrobat X. I understand it has been sorted Adobe, however it cost me so much work I have removed it from my system and reverted to Acrobat 9
          So what I am saying is that there are only two comapnies I rely 100% on: They are Adobe and Apple.
         So if you are happy with my opinion I would not worry about Adobe CS6
Qn 4:- CS6 0n 2 machines.
Ans:- Yes you will not be able to run the same program similtaneosly.
           I believe, if it is important that you do run the same program together, that you can acquire a further licience from Adobe to do that.
           You would need to contact Adobe about that.
Qn 5:- Lightroom 4
Ans:- Lightroom is now available as part of Creative Cloud.
Qn 6:- Set up for individual machines
Ans:- I do not believe you do. Once you have set up your Creative Cloud account you go to the apps site and download the apps for each machine.
          Each machine downloads the apps and your machine and the apps are registered by Adobe.
         Here is something that you may want to know:-
          Because I was so unhappy loosing all the Acrobat data with Acrobat X I ended up deleting Acrobat X
          However as far as Creative Cloud is concered Acrobat X is still on my machine.
          It is not a problem for me because I am happy with Acrobat 9, it fullfils my needs and has not crashed and lost me all my bookmarks.
          However here is the point:-
          Adobe, when there was a problem with Acrobat X requested that no-one deletes the application.
         Though I do not know for certain I believe registration of the apps you have with Creative Cloud are registered with Creative Cloud in their database. Therefore were you to delete an app, it will still be registered with Creative Cloud and you will not be able to download a further copy even though the app is no longer on your    machine.
          Therefore it maybe not a good idea to delete an app when you no longer have a use for it. If you want it back I suspect you will have to contact Adobe Support
Personal Comment:-
          It is true many unfortunately have had all sorts of problems, including me with Acrobat X.
          That said, Creative Cloud in my view has been a major advance in how Adobe delivers software. I have no regrets with signing up to Creative Cloud and I expect to remain with it.
Hope all of that goes some way to answering your questions.

Double-charged for Creative Cloud Membership - I need a refund!

My student subscription was automatically cancelled and switched to a regular subscription. Adobe never told me, but I saw on my bank statement that I had been charged $24.99 instead of $14.99.
When I first contacted Adobe and asked for a refund, the customer support rep told me to simply cancel my old subscription and create a new student subscription with my student account. I did this, and then I was charged a FURTHER $14.99 under this new subscription, for the 'new month' that I had already been charged for (that was the original $24.99 payment).
I have now tried twice to contact Adobe's support service, and both times I have heard excuses such as 'There is a technical fault with our systems - when I try to refund you $24.99, it only lets me refund you $14.99' or 'I will escalate this to a higher team member'. I have yet to hear back from Adobe and it has now almost been a month since the double charge, and I am worried I am going to be charged AGAIN (or worse, twice again) in the next month if I don't get this resolved.
Please assist, and in future, please tell your customers before you start charging random balances to their credit cards.

Hi aagirlz
An email is sent 30 days prior to the annual renewal date with details of the renewal price. Sometimes this might go to your spam/junk folders so it's worth checking there.
When you signed up for Creative Cloud at the promotional price, the offer terms would have explained that the promotional price is valid for 12 months and then you renew at the standard price for that plan.
The current student/teacher offer terms can be viewed here: Creative Cloud free trial & plans : Adobe Creative Cloud
Kind regards
Bev

Using the DPS Web Viewer "Web Viewer Only" option

upon investigation of the folio producer page, I noticed that there is a check box option for "Web Viewer Only". Can anyone explain how this option works? or where there is some documentation regarding how to use this option?
thanks.

Hi Neil,
I have read that article. I just am not sure if you have to "create" 2 separate folios. 1 for the "tablet device" and 1 to be accessed on the web.
I ask because you mentioned this: "In most situations you can just ignore it and publish an iPad rendition that will automatically get used for the web"
Thats where it gets confusing, I don't know if the ipad version will just automatically show up for the web viewer once that option is clicked. Without creating 2 folios. 1 for tablet. 1 for web viewer.
Ryan.

Web Viewer-only renditions for Creative Cloud Subscribers using v26

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