Webcache cannot start after dcmctl updateconfig / But page can be accessed.

Question

Hi, I have a problem when I using command
dcmctl updateconfig -ct ohs
dcmctl updateconfig -v -d
and goto admin console , restart webcache .
Admin console alert me that process go down. But service still alive, user can connect to webcache, asscess_log is show that.
*** I try to query status: opmnctl status
------------------------------------------------+---------
ias-component | process-type | pid | status
------------------------------------------------+---------
LogLoader | logloaderd | N/A | Down
DSA | DSA | N/A | Down
dcm-daemon | dcm-daemon | 26463 | Alive
OC4J | home | 18013 | Alive
WebCache | WebCache | 18026 | Stop
WebCache | WebCacheAdmin | 17988 | Stop
*** when I try to start them:
$ opmnctl startproc ias-component=WebCache
opmnctl: starting opmn managed processes...
================================================================================
opmn id=webprotal123:6201
no processes matched this request
*** I check WebCache~WebCache~1
07/02/12 08:28:32 Stop process
Web Cache auto-restart monitor is already down.
Web Cache cache server is already down.
*** I check ipm.log there are every minute message:
07/02/12 08:29:33 [4] Stopping Process: WebCache~WebCache~WebCache~1 (1739456586:18026)
07/02/12 08:29:33 [4] [libopmnwc] Forcefully Terminating Process: WebCache~WebCache~WebCache~1 (1739456586:18026)
07/02/12 08:29:33 [4] Stopping Process: WebCache~WebCacheAdmin~WebCacheAdmin~1 (1739456587:17988)
07/02/12 08:29:33 [4] [libopmnwc] Forcefully Terminating Process: WebCache~WebCacheAdmin~WebCacheAdmin~1 (1739456587:17988)
***there are nothing in opmn.log
***in the ons.log show error message every minute
07/02/12 08:31:51 [2] GETHOSTBYNAME(webportal123): 2
07/02/12 08:31:51 [2] Connection 3,0.0.0.0,6201: could not resolve IP for configured host name (webportal123)
07/02/12 08:31:51 [2] GETHOSTBYNAME(webportal2): 2
07/02/12 08:31:51 [2] Connection 2,0.0.0.0,6201: could not resolve IP for configured host name (webportal2)
07/02/12 08:31:51 [4] Connection 6,172.17.0.2,6201 connect (Connection refused)
07/02/12 08:31:51 [4] Connection 5,172.17.0.1,6202 connect (Connection refused)
07/02/12 08:31:51 [4] Connection 1,172.17.0.2,6200 connect (Connection refused)
Please kindly advice me. Many thanks .

Answer 1

I am told by the company that designed the website that it was designed using IE8 and it will not work with Firefox or Safari. I thought maybe it was because of some encryption problem and maybe a setting had to be changed in Firefox to accommodate it. But maybe it just was not designed to work with Firefox. thanks for responding so quickly.