Webcam connected but not recognized by eMac

I realized that this is probably not an eMac specific problem,
so hope that re-posting my question in the general Tiger forum will help finding solution:
This is a tricky one, since I am helping mom from across the globe
to set up a Logitech webcam on an older eMac (OS X Tiger)...
Here's what she did so far:
downloaded and installed Logitech Control Center software,
connected QuickCam E1000 & headset via USB port.
Logitech software show in System Preferences,
headset sound works via Skype,
but Logitech and Skype softwares cannot see the camera.
Logitech's support site is not of much help,
maybe someone here has an idea?

Do other USB devices work in the same USB port?
I assume you are plugged into a USB 1.1 port on the eMac. Does the webcam require USB 2.0?
Look at these links.
USB and FireWire Quick Assist
http://support.apple.com/kb/HT1151?viewlocale=en_US
Common fixes for USB device issues (unrecognized, etc.)
http://www.macfixit.com/article.php?story=20070824012114701
 Cheers, Tom

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