Webcam does not show up as a device

I have a Pavilion dv7-6b55dx Entertainment PC.The integrated webcam is a HP TrueVision HD webcam. The webcam does not show up in the device managerI have downloaded Cyberlink YouCam 5 and it also notes that no webcam can be detected.The settings button is grayed out and cannot be clicked on.I have also downloaded the driver for the webcam which has done nothing. (http://www.driverscape.com/download/hp-truevision-hd) I would greatly appreciate your help in resolving this issue. Thank you. 

Hi  ,
Thank you for visiting the HP Support Forums and Welcome. It is a great site for information and questions. I have looked into your issue about your Here is a link to troubleshoot the WebCam. This gives you a section on Device Manager does not show the WebCam. You might have to uninstall the MediaSmart software to use the Cyberlink. Hope this helps. Thanks.

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