Webcam failure where the "device manager does not recognize the hardware"? Pavilion dv7 Win 7

I have done everything the website suggests. Nothing worked. Has anyone gotten satisfaction to the issue either by a fix or a service center repair? I have seen others with the same problem accross different operating systems.

Ha Ha. I'm replying to my own post!
Solution.... If your laptop does not recognize the built-in camera at all in the device manager and your warranty has expired or your willing to void your warranty.  You can see if you have the same problem as I had. Gently pry the plastic frame around your camera and display screen apart you need to go at least half way down the sides. There is also some adhesive tape you will need to push to one side or the other. To the right of the camera there is a very small connector, it wont even look as if it is separated. Use a tweezer or small screwdriver to push the connector into the socket. This fixed my problem ...The next startup recognized the camera and has worked perfectly since. In my opinion (13yrs experience in reliability engineering semiconductor manufacturing) this is a manufacturing reliability issue either the socket cannot hold the connector in place or there is too much strain on the wiring to the connector. Good luck.

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    Ha Ha. I'm replying to my own post!
    Solution.... If your laptop does not recognize the built-in camera at all in the device manager and your warranty has expired or your willing to void your warranty.  You can see if you have the same problem as I had. Gently pry the plastic frame around your camera and display screen apart you need to go at least half way down the sides. There is also some adhesive tape you will need to push to one side or the other. To the right of the camera there is a very small connector, it wont even look as if it is separated. Use a tweezer or small screwdriver to push the connector into the socket. This fixed my problem ...The next startup recognized the camera and has worked perfectly since. In my opinion (13yrs experience in reliability engineering semiconductor manufacturing) this is a manufacturing reliability issue either the socket cannot hold the connector in place or there is too much strain on the wiring to the connector. Good luck.

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    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

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