Webcam from websight won't open for me

My son's preschool has a webcam set up for his classroom so we can watch his class.  However, the window won't open on the imac or my iPhone.
Any ideas?

It would help if you'd describe exactly what happens when you try to load it ....
Sometimes the .plist file gets scrambled and can cause odd program behaviour. You can try renaming com.apple.idvd.plist to something else, for example com.apple.idvd.old. Then try loading idvd again (it will create a new default plist file).  If it loads, then delete the renamed file.

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