Webcam not visible in Device Manager

Hello,
after a reinstalltion of windows 7 on my HP Pavilion 55SG the Webcam (HP TrueVision HD) is not visible in the device manager. I´ve searched for drivers of it but on the hp page there are none.
I have already installed cyberlinks youcam, but it says there is no webcam on my pc.
Is there any key combination to activate the webcam?
Thanks in advance!

Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are facing difficulties with regards to Webcam of your Notebook
We will surely assist you with this issue
Firstly I would like you to know that the Webcam might indeed be disconnected - it happens. The tiny wires that connect the webcam camera are fragile; they might disconnect, become twisted, or be crushed along the hinge area. The damage can occur at any time, or it may never happen. I have had some notebooks for many years in which the webcam has always remained fully functional. Every notebook is different.
Please click on the below shown link to find the troubleshooting steps to resolve the issue:
http://tinyurl.com/ogcpk9g for Windows 7
http://tinyurl.com/ob747gl for Windows 8
HP Technical Support / Customer Service Phone Numbers:
http://tinyurl.com/nxjotk7
Hope this helps, for any further queries reply to the post and feel free to join us again
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Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

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New system - one re-install of Windows 7 Ultimate, 64 bit. All else is running as expected. (SimplePass is even cooperating.) Webcam is missing from the Device Manager.
I believe the onboard (internal) HP TrueVision HD Webcam worked originally (after purchase). I reinstalled the OS (fighting with SimplePass - story not worth telling). Never checked the webcam. Weeks later... The webcam is not detected and is not listed in the Device Manager. Speccy64 (freeware used to detect and monitor all sorts of system specs) does not see the webcam. Skype does not see the webcam. YouCam software does not detect the webcam. Nada, zip, zero: No webcam.
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This question was solved.
View Solution.

There is no harm in recovering your Notebook to factory state but I highly doubt that would fix your issue.
It could be a faulty webcam module which is not been recognized. I suspect you might have to send the Notebook in for a warranty repair to get it fixed .
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I am an HP employee!!

My hp pavilion dv6-6c13cl entertainment notebook pc - webcam not found in device manager.

I am a technician working on this unit for a neighbor, and it is having some issues. She has kept this unit in very good condition, never been dropped and has functioned very well. Recently she went to use voice chat on facebook as she has several times in the past and it told her it couldn't find a webcam. I tried the youcam software and it also said no webcam detected. I have tried to update devices, run all updates from HP, pulled the battery and power cord and held power button for 10 seconds and hooked it back up, reformatted and reinstalled fresh....nothing seems to work, do you have any other solutions? I see it is under warrantly so I'm not going to take it apart and make physical repairs as I do not wish to void her warranty.

Hi geraldnpatty,
Take a look at this document, which provides troubleshooting steps for the webcam not being listed in Device Manager. Hopefully, this will take care of the issue. If not and it's still in warranty, I'd suggest calling in.
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My dvd drive not recognized in device manager,getting the yellow explanation mark.

my dvd drive not recognized in device manager,getting the yellow explanation mark. Tried uninstallingdevice drive and scanning for new hardware. scanned for updates, etc. I getting no results. The laptop is a Pavilion DV5. Thanks

Hi,
It could be that the drive has a Hardware issue, but try the following.
From the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
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Next, open Device Manager, right click the DVD drive and select Uninstall. When this has completed, restart the notebook and let Windows rediscover the device and check.
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****Please mark Accept As Solution if it solves your problem****
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Moderator comment: Serial number(s) removed to protect member from mischief.

Hi guys,
I see that Shiv_K is helping you out on this
In addition.
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hi athirah11,
Welcome to the Lenovo Forums.
Can you try the following:
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- Link to picture
- Link to picture
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Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Problem: hp pavillion dv9502au notebook pc broadcom wireless adpater not shown in device manager
System Type
hp pavillion dv9502au notebook pc
Windows editon
Windows 7 Ultimate
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System
Processor       AMD Turion(tm) 64 X2 Moblie Technology TL-56 1.80GHz
Installed Memory   1.00 GB (895 MB usable)
System type       32-bit Operating System
Wirless TECH
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7. I was atlast forced to use Wired conneciton using ethernet( i hate it because, i can't be mobile around the house)
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Your wireless adapter is defective.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

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Control Panel - System - Harware - Device Manager
Under Imaging Devices category, look for an existing camera device line.
Uninstall this device.
Then after a few moments, Windows recognized the camera again and automatically installed it with the right drivers (since it is really just a device connected through an internal USB port).
Hope this helps you too.

Anyone who has had a webcam failure where the "device manager does not recognize the hardware"?

HP Pavilion dv7 running win 7 64 bit
Device manager does not recognize trueVision HD webcam. Tried all the suggestions on HP website, which eventually says it's a hardware failure. Has anyone had any resolution to this issue? I see the problem occurs across various platforms with varying resolutions to the problem.

Ha Ha. I'm replying to my own post!
Solution.... If your laptop does not recognize the built-in camera at all in the device manager and your warranty has expired or your willing to void your warranty. You can see if you have the same problem as I had. Gently pry the plastic frame around your camera and display screen apart you need to go at least half way down the sides. There is also some adhesive tape you will need to push to one side or the other. To the right of the camera there is a very small connector, it wont even look as if it is separated. Use a tweezer or small screwdriver to push the connector into the socket. This fixed my problem ...The next startup recognized the camera and has worked perfectly since. In my opinion (13yrs experience in reliability engineering semiconductor manufacturing) this is a manufacturing reliability issue either the socket cannot hold the connector in place or there is too much strain on the wiring to the connector. Good luck.

Webcam failure where the "device manager does not recognize the hardware"? Pavilion dv7 Win 7

I have done everything the website suggests. Nothing worked. Has anyone gotten satisfaction to the issue either by a fix or a service center repair? I have seen others with the same problem accross different operating systems.

Ha Ha. I'm replying to my own post!
Solution.... If your laptop does not recognize the built-in camera at all in the device manager and your warranty has expired or your willing to void your warranty. You can see if you have the same problem as I had. Gently pry the plastic frame around your camera and display screen apart you need to go at least half way down the sides. There is also some adhesive tape you will need to push to one side or the other. To the right of the camera there is a very small connector, it wont even look as if it is separated. Use a tweezer or small screwdriver to push the connector into the socket. This fixed my problem ...The next startup recognized the camera and has worked perfectly since. In my opinion (13yrs experience in reliability engineering semiconductor manufacturing) this is a manufacturing reliability issue either the socket cannot hold the connector in place or there is too much strain on the wiring to the connector. Good luck.

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Hi Daemon_Joker,
Please check if some necessary updates need to be installed. Please run
sfc /scannow command to scan all protected system files.
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[solved] Digital Camera not recognized in device-manager

My digital camera "Canon Powershot SX120 is" is not recognized by the devicemanager. I have read Digital Cameras.
$ groups
wheel storage users printadmin
The "camera"-Group isn't needed anymore and this group doesn't exist on my system.
The Powershot SX 120 has a MTP/PTP connection mode (as the manual says). But:
# mtp-detect
Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6
Listing raw device(s)
No raw devices found.
gphoto succeed:
$ gphoto2 --auto-detect
Modell Port
Canon PowerShot SX120 IS usb:002,019
A gphoto --summary could be found here
There is no udev-rule for this camera. If i create one while copying a rule from a similar camera from /etc/udev/rules.d/69-libmtp.rules, and store it into /etc/udev/rules.d/69-canon.rules, the device-manager shows up. My udev-rule:
# Canon PowerShot SX120AX (PTP/MTP mode)
ATTR{idVendor}=="04a9", ATTR{idProduct}=="31e0", SYMLINK+="libmtp-%k", ENV{ID_MTP_DEVICE}="1", ENV{ID_MEDIA_PLAYER}="1"
The device-manager shows me only the option to open with a file-manager. Doing so will result in an error:
The file or folder udi=/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:02.1/usb2/2-8/ do not exist.
With my udev-rule:
solid-hardware listen
Object::connect: No such signal org::freedesktop::UPower::DeviceAdded(QDBusObjectPath)
Object::connect: No such signal org::freedesktop::UPower::DeviceRemoved(QDBusObjectPath)
Listening to add/remove events:
Device Added:
udi = '/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:02.1/usb2/2-8'
Without the active udev-rule, "solid-hardware listen" produces nothing, but
udevadm monitor
monitor will print the received events for:
UDEV - the event which udev sends out after rule processing
KERNEL - the kernel uevent
KERNEL[5077.662572] add /devices/pci0000:00/0000:00:02.1/usb2/2-8 (usb)
KERNEL[5077.662655] add /devices/pci0000:00/0000:00:02.1/usb2/2-8/2-8:1.0 (usb)
UDEV [5077.681178] add /devices/pci0000:00/0000:00:02.1/usb2/2-8 (usb)
UDEV [5077.693035] add /devices/pci0000:00/0000:00:02.1/usb2/2-8/2-8:1.0 (usb)
Don't know what to do ... is a udev-rule necessary to bring up the message from device-manger? Or is the Camera not recognized as a mtp-device (the Camera has no such settings)? How could i figure it out?
With Digikam i could import Fotos, but i would do so with gwenview. I've tried to check it out with gwenview_importer:
$ gwenview_importer --udi '/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:02.1/usb2/2-8'
QDBusConnection: session D-Bus connection created before QCoreApplication. Application may misbehave.
gwenview_importer: Missing required source folder argument.
(don't care about the different udi, i took this example from a former try) but i don't know, how to find out where the "source folder" is ...
Last edited by quiqueck (2014-02-26 20:10:25)

I have solved this by making an extra udev-rule for my camera. See my adventure on forum.kde.org for details

Dc/dvd drive not functioning and not recognized in device manager after installing Windows 7 OS

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Hi
Please find the link given below might help you to fix the issue on your unit.
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Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
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****Please mark Accept As Solution if it solves your problem****
Regards
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Let us know how it goes!
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Webcam not visible in Device Manager

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