Webcam problem - HP MIni 311-1037NR

I have an HP Mini 311-1037NR. My webcam is not being recognized. How do I activate it?

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DP-K
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HP Mini 311-1037NR Bios Password recovery

Hi,
Need BIOS password for hp mini 311-1037nr.
System Disabled Code: 75964696
Help me please, thanks!
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You're welcome
All the best,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Recovery image for Mini 311-1037NR

I have a Mini 311-1037NR that has been returned from one of our users. The recovery partition has been wiped by the user (they used it as a data drive I think). if there a place that I can download the recovery partition image or a recovery iso that can be written to a USB drive to factory recover this? Purchasing the CDs won't help as I have no way to use them on the netbook.

You will need to use a USB dvd drive for a recovery disk set (CD or usb media).
Unfortunately downloading the recovery partition is not an option.
You will need to purchase a recovery disk set or recovery usb media from HP or an HP partner.
Here is a link to order Windows 7 recovery media for the mini from HP.
Best regards,
erico
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SSD in MINI 311 1037NR

I am trying to replace the hard drive in my Mini 311 1037NR with a 64GB SSD. I seem to be having a problem at boot up that suggests that the pci.sys driver is wrong. Any ideas?

I have a Mini 311-1025
My spacebar was not working on the ends, only in the middle.
I pulled off the cap
I swivelled the two wire pieces so that they were pointing downward as I held the cap horizontal.
The outsside wires should be towards the back.
Slant the outside wires toward the front and put them under the little black things that accept them.
Push the cap down and forward to get the wires further in place.
Now take the inside wires and slant them towards the back and push down front of cap to get the wires under little black things.
When both sets of wires are almost in place push down amd tamp cap into place.

Mini 311-1037NR Spacebar Issue

I am having an issue with the spacebar on my HP Mini 311-1037NR. Sometimes no space is made and other times it double-spaces. I heard from others with the same deivice having the exact same issue. It does not seem to be asticking key issue and nothing was ever spilled on the keyboard, it just seems as if the hardware isn't working correctly. Does anyone know of a fix for this in the works?

I have a Mini 311-1025
My spacebar was not working on the ends, only in the middle.
I pulled off the cap
I swivelled the two wire pieces so that they were pointing downward as I held the cap horizontal.
The outsside wires should be towards the back.
Slant the outside wires toward the front and put them under the little black things that accept them.
Push the cap down and forward to get the wires further in place.
Now take the inside wires and slant them towards the back and push down front of cap to get the wires under little black things.
When both sets of wires are almost in place push down amd tamp cap into place.

Anybody can tell who to contact in hp toget results, I have a mini 311-1037nr

i have a mini 311-1037nr notebook, warranty expired, but the speakers never worked. the audio codecs and other operatiional programs are correct. I had a hp assistant cheecked the computer fron their side and said everything is working, but I still do not have sound.

corcel2000 wrote:
Hi. I have been looking all over HPs website, and the web for the Win 7 wireless driver for my new HP Mini 311-1037NR adaptor and it is no where to be found. The driver page on HPs site for this model has zero drivers listed, just the recovery kit fot $16. Anyone has any suggestions?
I did a clean install of Windows 7 Enterprise on my mini, this is why I ran into this issue. Under device hardware I can see the "network controller" has the yellow question mark. I can't even tell what kind of chipset they used.
Any help would be appreciated.
Thanks
corcel2000 wrote:
Hi. I have been looking all over HPs website, and the web for the Win 7 wireless driver for my new HP Mini 311-1037NR adaptor and it is no where to be found. The driver page on HPs site for this model has zero drivers listed, just the recovery kit fot $16. Anyone has any suggestions?
I did a clean install of Windows 7 Enterprise on my mini, this is why I ran into this issue. Under device hardware I can see the "network controller" has the yellow question mark. I can't even tell what kind of chipset they used.
Any help would be appreciated.
Thanks

Hp mini 311-1037nr

I forgot administrative password to my Hp mini 310-1037nr Windows 7. How do I reset it?

@Sabreana
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
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Thank you,
Omar
I Work for HP

Mini 311-1037NR AHCI Support

Hello,
I recently purchase and installed a new SSD for my Mini. All the recomendations are to change the SATA mode to AHCI or RAID in the BIOS/UEFI. I do not see this setting in the BIOS and not sure what UEFI is. Does anyone know of an updated BIOS that may allow me to tweak this setting?
Current BIOS Version: F. 16
Thanks

sejones21054 wrote:
Hello,
I recently purchase and installed a new SSD for my Mini. All the recomendations are to change the SATA mode to AHCI or RAID in the BIOS/UEFI. I do not see this setting in the BIOS and not sure what UEFI is. Does anyone know of an updated BIOS that may allow me to tweak this setting?
Current BIOS Version: F. 16
Thanks
Hi,
UEFI:
http://www.intel.com/content/www/us/en/architecture-and-technology/unified-extensible-firmware-inter...
Don't worry about AHCI mode. It's not in the BIOS settings but I think that it's enabled and Windows have AHCI drivers installed by default. I have a solid state drive in a Mini 210-1000 series laptop and works well even on linux.
You can check if AHCI is enabled using erico's post in here:
http://h30434.www3.hp.com/t5/Hardware-Upgrades-Replacements/RAM-and-SSD-upgrade/m-p/1262835
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
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My first HP Mini 311 experience. (horror story)

Service Order number:
AQB780 - 01
Well this all started the 20th of April when I purchased a 311 from Ecost.com: http://www.ecost.com/Detail.aspx?edp=55 ... =155441519
I then received it on the 22nd, opened it up from the sealed HP box and upon first firing it up while charging the battery, I discovered it was getting very hot. So I downloaded some temp monitor utilities only to find out that it was hovering around 87c on the CPU!! Then upon doing more research on this very site, I found that there is supposed to be a fan working, and clearly mine did not work at all!
I was so mad! So I contacted Ecost to return it and they tell me: "Dear Valued Customer,
Thank you for visiting eCOST.com.
We received the request for Return Authorization for the HP Mini 311-1037NR 1.60GHz Intel. Please be advised that we are in strict policy that should you find problems with the HP unit, DOA or defective, you are to contact the Manufacturer (HP) directly."
So I contacted HP and created a support ticket, they shipped me out an overnight fedex box that arrived the next morning, I thought great, this should be quick... I avidly check my Repair Status on HP and they say it will be returned on the 30th of April, only 6 days from when it was received. About 5 days in I notice that my status had not changed, so I called support up and they told me there is a delay on a part and 2 calls later and one request to bump it up to a Case Manager, they update my status to this: "Hewlett-Packard is awaiting the arrival of a part to complete your product repair.
Expected Delivery Date:05/14/2010"
THREE FRIGGIN WEEKS!?!? So today I finally talk to a Case Manager on the phone after returning her call, Nice lady named Jeanette or Jennifer (I think) tells me that there's nothing they can do in terms of shipping me out another refurb/new unit but she will talk to the service department to try and escalate the repair and let them know it is a high priority repair.
So now I'm sitting here, without my Mini, not even 1 hours worth of use, with 10 more days to go ALSO with the chance of it being delayed yet again...
This is ridiculous, how does HP techs miss the fact that the fan is not even working, what kind of half-assed diagnostics do they do???? And how is a simple 20 minute fan replacement job taking over 3 weeks to fix, all because of a backorder.
I really, really hope this case manager pulls through for me.
HP needs to really get their QC in check.
/end rant

*FINAL UPDATE!!*
Just got off the phone with Jennifer my case manager, who did an amazing job. I'm getting a brand new HP Mini 311-1037 spec for spec match as my old one send to me in a few days! It's confirmed, the 2 and a half week wait was worth it.
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Now I have an extra battery as well And a 1gb stick of DDR 1066 to sell (if anyone is interested)
Hp support was a little gruesome on the wait times, but in the end I am a happy satisfied customer. Thanks HP!

HP Mini 311 - HP Battery Alert - Primary (Internal) Battery (601) - Error Message at Startup

I have a HP Mini 311-1037NR (Product Number is VBM262UA#ABA). My OS is Windows 7 Home Premium.
When I start up my HP Mini 311 I receive the following message:
HP Battery Alert
The system has detected the storage capacity of the battery stated below to be very low. For optimal performance, this battery may need to be replaced.
Primary (Internal) Battery (601)
ENTER - Continue Startup
Here's are my questions:
First of all, what exactly is the problem here? From what I have googled, it would appear the problem is NOT my external battery, but my internal battery. What battery is needing replacement? Does it have a name?
Second, is there a user guide out there that would assist me with the replacement process that someone can provide a link to or at least send me the page that helps me? Is there a YouTube video (even better)?
Third, what exactly is the part number of the battery that needs replacement and exactly where do I purchase it (How much $$ does it cost)? This question is important as I may be able to find out how to replace the battery, but without a way to purchase the replacement battery I'm still dead in the water.
Fourth, my HP Mini 311 just dies when I unplug it. Will a remedy for the above issue remedy this issue as well? I really do enjoy using my little HP Mini, but would prefer to have the option to use it without a power cord.
Thanks in advance for any and all help.
Tim
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Hi Tim,
No problem and it's certainly wise to verify an answer.
I'd say you posted your question on the correct board. It's usually best just to post once on the relevant board. I do agree that the term 'internal' does cause unnecessary confusion.
Here's a link to your Maintenance & Service Guide.
Yes, I'm certain that the 601 error code refers to your notebooks main battery ( 602 is a failure code for machines that have a secondary storage cell ). Interestingly, there is no error code generated for a failing rtc battery - or any in built diagnostic test for it, just the usual symptom of the system clock re-setting after each shutdown.
There's also a HP document regarding start-up battery alerts on the following link.
http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01443470#N534
Best regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Does HP Mini 311 have TPM?

Does the HP Mini 311-1037NR come with TPM (trusted platform module) so that I can use bitlocker to encrypt the drive?
Thanks,
Katey
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Hi,
It is a piece of hardware, some business machines have it built-in (you can see in Device Manager, not BIOS):
But you can also use Bitlocker without TPM. Please check the folllwing article:
http://windows.microsoft.com/en-au/windows-vista/bitlocker-drive-encryption-overview
Regards.
BH
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HP Mini 311 System Disabled - Administrator/Power On Password

Just bought an HP Mini 311-1037NR, but I'm unable to log on. Getting a "System Disabled [81050334]" message. Help, anyone?

Worked perfectly! Thank you!

Hp mini 311 1000nr speaker problem.

i got my mini 311 1000nr 2 months ago. All of a sudden last week, the left speaker started producing sounds all staticy and annoying. The right speaker was totally fine. I then turned off the left speaker and only used the right speaker. Now all of a sudden the left speaker makes the noise all staticy. Im pretty sure its not a computer error because when i plug in external speakers it sounds fine. The speakers are made by altec Lansing.

Do you get this static when the charger is plugged in. If so then it can be interference. However if you dont get any static from the headphone or plugged in speakers the you internal speakers is faulty.

HP Mini 311 Blue Screen

I am on my second HP Mini 311 netbook running Windows 7 Home, with a Verizon internal wireless card.
Both machines have the exact same problem. Blue Screen.
I found the following on the Verizon blog.
The problem is identicle to mine. Help please!
"I have an HP Mini 311-1037 netbook running windows 7, with a Verizon internal wireless card (HP un2400). I'm having intermittent crashes (BSOD) which always happen immediately after I terminate a wireless connection and then shut down VZ access manager. Basically, when I exit the program, the program window goes away, I see a smaller dialog box showing that the wireless card is powering down, and then the dreaded blue screen pops up. The error message code is BUGCODE_USB_DRIVERS. That error message seems odd since the internal card is not a USB device. However, when it powers up, I see a driver loading that is called "Qualcomm HS_USB_QDLoad So far, I've had 8 of these crashes. The event log always shows the same error message as the cause of the unexpected shutdown: bugcheck 0x000000fe (0x00000008,0x00000004, 0x852f05d4, 0x00000000) After the crash screen, windows tries to restart and fails. It then offers me the option of running a startup repair. That always fails. So then I have to do a system restore (roll back to an earlier restore point). That works, but it totally hoses up my A/V software. It then takes about 20 minutes to get that fixed. On balance, a real horror show. After the last two crashes, I discovered that if I decline to run startup repair, and just keep trying to do a normal reboot, then after the second or third try, it will start up OK without doing any repair or system recovery. That is also hard to figure out. HP technical support hasn't been very helpful so for. The HP support forum shows messages from a couple other owners of the same model net book who are reporting the same problem, so there may be a generic problem here. I tried updating the wireless modem firmware, using the latest download from HP. I was OK for 4 days, and then had 2 more crashes." .

I have had the same issue since I purshased the netbook last March. I have called both Verizon and HP in regards to the issue. First Verizon has told me that it is a HP issue and then i get connected to HP. I am on the phone with them for 5 hours cuz they want be to do re-do my network and other stuff. After a couple of days samething. Call back and the samething. I have called 5 times already until I talked to someone two days ago in Verizon IT department. The rep told me not to use the VZ access program due to some issues they are having with Windows 7. I tried to use my netbook this morning and I got the blue screen again without using the VZ access program. So I dont know anymore. You really have to pull your teeth out to get the right help from both companies. I am gonna try and call again later today and see what happens. Why can't us the customers get the proper help and no wasting our time.

Hp mini 311 purchased from verizon

i have an hp mini 311. it is running horribly slow and stops and crashes, to the point where it is not hardly usable. ive run several virus and malward programs and all say its clean.. ive done the obvoius such as deleting cache and temp file... in any event i am giving the computer to my daughter to use and want to just restore it to the factory setting or just reburn the operating system to the machine which should take care of whatever the problem is. when i click the "restore to factory settings" option, it tells me to insert the windows operating disc. dont have one because this unit doesnt have a disc drive. i did purchas an external usb drive, which works quite well.. so........ what is the easiest way to restore this machine back to original ? there are no files on the machine that i can not do without.

Did you try Pressing F11 right after pressing power on button?
Sorry because of different timezone I might not be able to help/reply you right away.IF that happens I deeply apologize!
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Webcam problem - HP MIni 311-1037NR

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