Webcam Probook 6550b

I have a Probook 6550b that trhe webcam is not working.  Driver says its working properly. Camera light come on. On skype just see rotating arrow like it wants to come on but it doesnt. Tried uninstalling and reinstalling with the same result. Program for camera on HP site state system doesnot have any installed devices. Can you please help me?

Hi NormanBarnes,
Welcome to the HP Forums!
I am sorry, but to get your issue more exposure, and hopefully get a resolution for your Webcam. I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps.
Have a great weekend!
I worked on behalf of HP

Similar Messages

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    Hi all,
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    - Windows partition (~130GB) - C: drive
    - Backup partition (~15GB)
    - HP tools partition (~2G) - F: drive
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    Who can tell me the purpose of these partition? And how to re-partition my disk to have new partition?
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    Have you:
    1) Created HP recovery media? either DVD or USB
    2) installed UEFI?
    Are you aware that you will lose access to the HP Recovery manager by the F11 key if you change the partitions?
    There is a limit of four primary primary partitions on a hard disk. You can create logical partitions inside the primary partitions. I suggest you read a bit to gain knowlege of partitioning hard disks. You might find that  purchasing an external hard disk is more practical.
    System tools partition holds the UEFI BIOS update and diagnostics. If you delete this partition you will be losing the most tecnologically advanced means of updating BIOS available. You may or may not be able to recreate the partition.
    Best regards,
    erico
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • ProBook 6550b: No audio to 3.5mm output and speakers

    Hi,
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    You can't simply use an adapter. You have to purchase a DAC converter.

  • Internal and external microphone doesnot working on HP probook 6550b

    HP probook 6550b.  Windows 7 Pro SP1 64bit.
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    Screen shot of windows after default windows drivers was installed:
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    First question, i would answer yes :
    About this mac >Materiel > Audio (intégré) > audio haute définition Intel > microphone interne > connexion interne
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    in system preference > microphone interne  is black and not grey.
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  • Probook 6550b does not recognize ssd on reboot

    Hi, I've installed an Intel 530 SSD 240GB into my Probook 6550b (replacing a crucial 128GB, which worked fine).  
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  • Probook 6550b Battery/Charging/AC Adapter Issues

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  • ProBook 6550b Recovery DVD Set

    I have just purchased a used ProBook 6550b, Product WD704ET#ABU from an e-Bay source.  The unit came without HDD, Battery, RAM or charger, all of which I have ordered.  The Microsoft COA label says that the original System was Windows 7 Pro OA 64 bit. 
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    Hi,
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       http://www.computersurgeons.com/SearchProducts.aspx?sbt=m8200n&bkm=Results#Results
    Good luck.
    BH
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  • Probook 6550b replaced motherboard and now have an error message

    Hi,
    I have replaced the motherboard in a Probook 6550b and have now had the following couple of errors. If it is turned off for any reason I get "ME region is not locked. Remove AC and DC of the system and boot again." I can get around this by pressing the Windows Key and the left,down and right cursor keys when I next switch it on. I then get "Hard GPIO-33 To lock To lock SPI, do global reset or remove AC and DC power then boot after updating SPI." I can run DMIFIT but this doesnt seem to rectify the issue as it errors on the last bit with VPro error 7. does anyone have any idea how to fix this as it is not under warranty anymore and I cant really give it back to my customer in this state? Why do HP have to make it so difficult to replace parts on laptops after there warranty has expired with the prices of the spares making them uneconomical to repair? many thanks in advance on this.

    I assume the version you updated to is 7.0.4?????
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  • What is the DEFAULT BIOS Password for my Probook 6550b?

    I have been struggling to find a DEFAULT password for my 6550b (i5 Windows 7)
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    Hello MazingerZ,
    Your ProBook is a Business model.  Your issue would be best answered on the HP Enterprise Business Community Forum
    Good luck!
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  • Sound problems on ProBook 6550b, running on Win 7 Pro x32bit..

    I have been getting very similar sound problems on my notebook as posted by most: internal speakers work on original Audio HD drivers, but there is no sound when I connect external speakers or headphones. I up-graded the audio drivers to IDT HD Audio and I get sound coming from external speakers or headphones, but nothing from internal speakers.
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    I also, often, get this loud, weird, irritating noise and a frozen PC when I am playing music with the notebook, while on the internet. The best I do is not to do both at the same time. I have seen similar problems on blogs, but tangible solutions are NOT offered!!!! Please help...

    Audio Switching coudl be due to several reason. if you have tried latest audio drivers and latest Video drivers from hp.com, i suggest you to get audio board replaced for your computer.
    Hope it helps.
    Regards,
    Waseem,
    I work for HP.
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    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
    Regards,
    WW
    “I am an HP Employee“
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  • Installing Webcam and harness

    I purchased a refurbished 6550b Probook for my daughter to use at school
    It did not include a Webcam.
    She would like an internal webcam installed.    I have the skills and tools to do this.
    If I can obtain the correct webcam, harness, and bezel, should the webcam work?
    Serial; [edited SN]
    Product; BX250US#ABA
    Windows 7 Pro
    Parts needed;
    583956-001 - Display Cable Kit for use only on computer models equipped with a 15.6-in HD+ display assembly
    611026-001 - Webcam (camera) module
    613322-001 - Display bezel for use only on computer models equipped with a 15.6-in display assembly and a webcam
    This question was solved.
    View Solution.

    Hi Chynna3707,
    I understand that you are looking for parts for the ProBook 6550b.  This is a business computer and you would get the best results for your questions if you posted this on the Commercial Forums.
    You can do this at HP Enterprise Business Community.
    I hope this helps and best of luck,
    I worked on behalf of HP.

  • Touch Pad on 6550b Just stopped working...

    I have an HP Probook 6550b and the touch pad just all of a sudden stopped working. I've reinstalled the driver but still not working. It shows up in the device manager but not in the Synaptics list of devices. I've even done a system restore thinking maybe an update messed it up but still nothing. Anyone? 

    have a similar problem with 6550b. i can move the cursor and use the right-click button. however, left-click button and tapping on the touchpad don't work. same thing in BIOS and in windows (after reinstall)
    it happened after a restart and at the same time windows crashed to the point no system restore worked. any comments from HP? as usual, my warranty ran out 3 months ago.

  • HP 6550b BIOS Unabled COMM PORT (SERIAL)

    Hi,
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    Hi:
    Did you install the AMT driver?
    http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3688870&sp...

  • VB041AA Dock COMPATIBLE with HP PROBOOK 650 G1

    Looking to upgrade our HP ProBook 6550b laptops and wondered if our current docking stations (VB041AA#ABA) are compatible with the HP ProBook 650 G1 laptops?

    Hi:
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    http://h30094.www3.hp.com/product.aspx?sku=10432926&mfg_part=A7E32AA&pagemode=ca
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  • Hp probook audio problem

    i have hp probook 6550b my speaker didnt have any sound at all,but in headphone it works plsssssssssss help me 
    windows 8.1 pro installed in my laptop 

    Hi Sanchor,
    I understand after updating the software to Windows 8.1 your sound is not working.
    If you follow this link to update all data.
    http://bit.ly/1gEa2AH
    You could also try this document from Microsoft it is specif to sound.
    http://windows.microsoft.com/en-us/windows/no-sound-help#no-sound=windows-7&v1h=win8tab1&v2h=win7tab...
    Hope it helps.
    Thanks
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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