Webcam shows always the same picture

I was wondering if anybody would be able to help me.
I have recently bought a laptop with a built in camera. However, one of the pictures I have uploaded onto my laptop has become stuck, so whenever I attempt to take a picture or a video by the camera, the picture comes up instead and I cannot take it off. Everytime I take a picture it takes a picture of the picture, and it also takes a video of the picture.
Please can anybody help me

Hi Emilie,
Sorry, but I never heard about this problem. This is really not known to me so I can only give you some suggestions that you should try.
Firstly I would remove the webcam driver and install the latest version. During that you should restart the notebook. The latest drivers you can download here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers
Make also sure that all Windows update are installed.
In worst case you have to make a new installation of Windows :(
By the way: Which notebook and OS you have?

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