Webcam won't capture videos. HELP!
I don't know whats wrong, it was working fine.. and then today it just refuses to cooperate. Everytime I go to record a video it freezes the frame, and then when I click stop the video is blank with a tiny sound clip. Any ideas? I've already tried restarting my computer and reinstalling the software and drivers.. neither of which worked. I'm getting desperate.
To see if there is something deeper see if the video plays in Bridge.
Similar Messages
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Webcam Live! Capture Video Not Working
I have Creative Webcam Live! Previously, I was able to use the capture function to take small video clips.
I am no longer able to do so. When I attempt to Capture a video, the screen freezes but the time does start to count up as if a video is taking. When I stop the capture, a video clip box appears on the right hand side, but it's blank. When I attempt to play the blank box, the little indicator that scrolls across the bottom of a video when it plays moves about an inch and keeps looping. Please help. I've uninstalled and reinstalled the software. Still doesn't work. Thank you.Hi,
I'd suggest the following. First thing to do is to see if there is a live video being displayed in the webcam app. Assuming that there is then it would look like the camera is installed correctly.
There may be another capture device interfering with caputre so what would be a good idea would be to clear out the C windows twain and windows twain 32 folder. Backup the contents first then delete. You'll have to reload the camera software afterwards
Hope this helps
john -
CS6 in Windows 8 won't capture video
Capture in CS6 won’t record VHS after loading Windows 8. Computer used to work, only change was upgrade from Windows 7 to Windows 8. The anomaly is that using the same settings, the capture works using CS5.5. The capture was a VHS tape through a Canopus converter (ADVC 300). Done many times before, the only change was Windows 8 instead of Windows 7. Weird that it works under same Windows 8 and conditions for CS5.5 but not for CS6. This indicates something different about CS6.
CS6 gives the message that the recorder in CS6 is not capturing any frames.
Anyone having similar problems?For John's information, I tried a Legacy Driver. Made no difference. When trying to record in CS6, I could see the video, but when trying to record, message received that no frames recorded. Nothing would happen. Left everything the same, same hookup, closed CS6, opened CS5.5 and recording happened. My guess is that Windows 8 may have changed a file in CS6 that prevents recording. I haven't tried recording to tape yet.
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Photoshop CS6 extended won't import videos, help please?
Before I get to the meat and potatoes (details), I'd like to ask that you don't be an @$$ with your answers, please, if my friend is doing something wrong, don't just say "well, derp, you're doing something wrong", actually tell me what he's doing wrong so I can tell him and he can fix the issue. He'd post but he's having internet issues as of 10 minutes ago.
My friend got Photoshop CS6 extended so he could do a few things with his photos, he also wanted to try out some of the stuff with the video editing, and since it's the extended version, it should (at least in theory) import video, right? Wrong, no matter what format he converts to he gets an error telling him he's using the right kind of document. I have seen the photoshop video editor, my friend has seen the video editor, but we can't get it on his copy of photoshop because he can't get a video to import no matter what format he converts to. Is there a way to fix this or has the promise of video editing in the extended version of photoshop just been a lie? I'm confused, please help.
FORMATS TRIED:
.3gp
.3g2
.avi
.asf
.DV
.mkv
.mpg (mpeg1 and mpeg2)
.mp4
.mov
.mts
.m2ts
.ts
webM format
.wmv
NONE OF THESE FORMATS WORK FOR VIDEO EDITING IN PHOTOSHOP CS6 EXTENDED. He can use it for photo but he really wants to try the video editor since he doesn't like movie maker and he can't afford any other video editing software right now.To see if there is something deeper see if the video plays in Bridge.
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Webcam Won't Connect! HELP!
Every program i try to use my webcam with just says to me that it is not connected. i cant find it in settings and nothing on the internet says anything. I need some help!
• If you have not already done so, restart Mac and try again. Restarting may fix it.
• If the camera still does not work, verify that you do not have any login items that may be using your camera at every restart.
• If the camera still does not work, try all relevant suggestions from
http://support.apple.com/kb/HT2090
If you need to "reset", be certain that you use the correct procedure for your particular MacBook Pro version.
(Over time, Apple has changed the Macs' built-in cameras' names from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)
• If the camera still does not work, you may have a
hardware problem that will require a professional fix.
Unless you have a current backup, make one now.
Then use the final "Troubleshooting" suggestion:
"... contact Apple or an Apple-Authorized Service Provider for service."
• If you want to try one more thing on your own first,
use Disk Utility to repair permissions. Then
download and apply the latest Combo Update for
your OS. Currently, the latest ML Combo is here:
http://support.apple.com/kb/DL1640
Repair permissions again immediately following the system restart that completes the Combo update.
Properly applying the Combo version of updates can sometimes correct software problems, but, if your trouble is caused by a hardware problem, there are no user serviceable parts of the camera. For hardware help, contact an Apple-Authorized Service Provider for service.
Message was edited by: EZ Jim
Mac OSX 10.8.3 -
My Mac won't open video clips from my iphone in iphoto in iphoto since upgrading to Snow Leopard. Usually I just used to double click and the video clip would open, now nothing happens. Help please.
Can you access the material via the Finder or Image Capture (in your Applications Folder) ?
-
Hello, i've been working with this issue for more than a week now. Have tried all the solutions on the net without any success.
Windows 7 home premium x64 is installed on the machine.
When trying to use any application using camera shows up a message, that webcam is used by another application. This pops up on Skype and Dell Webcamcentral. Ms Silverlight shows black screen, no message. The device is present under imaging devices in device manager. The driver installed is Microsoft 6/21/2006 ver. 6.1.7601.18208, status "device is working properly". Driver files: ksthunk.sys, usbvideo.sys and ctclsflt.sys after installing webcam central.
Here is what i tried:
1. Installing drivers from Dell.com in the correct order
2. Uninstalling webcam driver and letting windows install the driver from windows update.
3. Uninstalling windows driver and installing Quanta webcam driver before restart. Note, that in all 3 steps quanta driver never showed up in driver details in device manager.
4. Uninstalled skype.
4.Uninstalled all "usb root" in device manager, restarted, windows installed it's drivers, installed Dell_SX2210-Monitor_Webcam SW RC1.1_ R230103.
5. Uninstalled Webcamcentral, downloaded and installed ver 6.1 Skype.
6. Started windows in a clean boot state.
7. Installed process observer. Webcam is used only by skype, but skype gives "camera used by another app" error message.
8. Turned off laptop, removed ac power and battery, pressed power on button for 30 secs.
9. Tried to update driver through device manager - driver is up to date.
10. Reinstalled windows and installed chipset drivers + wireless drivers and let the windows update. Then installed all Dells drivers in the correct order.
11. Restored to the point before windows update and installed Dell drivers in the correct order.
12. Restored to the point after windows update again. Installed ms Silverlight, camera shows black screen. Room is light, tried a sheet of white paper close to the camera.
13. Tried different skype versions again, uninstalled skype.
14. Process observer shows that nothing uses webcam. Supportassist shows failure in webcam at all checkup stages. Supportassist suggests to turn of programs that might be using camera.
15. Tried all the steps before windows reinstall.
16. I gave up and ask for your help.
Here is Supportassist diagnostics log:
SupportAssist Log File
Sunday, April 12, 2015 6:42:12 PM
Overall Test Result: Failed
WEBCAM
Driver Provider:
Microsoft
Driver Version:
6.1.7601.18208, 6/21/2006
Capture To Screen Test
Test Started
4/12/2015 6:26:18 PM
Error Message:
Error creating the filter graph for rendering video.
4/12/2015 6:30:55 PM
Test Finished:
Failed (Error code: WWC02-7TM)
4/12/2015 6:30:55 PM
Capture To File Test
Test Started
4/12/2015 6:30:55 PM
Error Message:
Error creating the filter graph for rendering video.
4/12/2015 6:36:27 PM
Test Finished:
Failed (Error code: WWC01-XEI)
4/12/2015 6:36:27 PM
Edge Detection Test
Test Started
4/12/2015 6:36:28 PM
Error Message:
Unable to capture video frames.
4/12/2015 6:36:58 PM
Test Finished:
Failed (Error code: WWC09-VFH)
4/12/2015 6:36:58 PM
Luminance Depth Test
Test Started
4/12/2015 6:36:58 PM
Error Message:
Unable to capture video frames.
4/12/2015 6:37:28 PM
Test Finished:
Failed (Error code: WWC08-5TS)
4/12/2015 6:37:28 PM
RGB Channel Test
Test Started
4/12/2015 6:37:28 PM
Error Message:
Unable to capture video frames.
4/12/2015 6:37:59 PM
Test Finished:
Failed (Error code: WWC05-OKO)
4/12/2015 6:37:59 PM
RGB Color Depth Test
Test Started
4/12/2015 6:37:59 PM
Error Message:
Unable to capture video frames.
4/12/2015 6:38:29 PM
Test Finished:
Failed (Error code: WWC07-WLL)
4/12/2015 6:38:29 PM
RGB Line Amplifier Test
Test Started
4/12/2015 6:38:29 PM
Error Message:
Unable to capture video frames.
4/12/2015 6:39:00 PM
Test Finished:
Failed (Error code: WWC06-IV1)
4/12/2015 6:39:00 PM
RGB Line Driver Test
Test Started
4/12/2015 6:39:00 PM
Error Message:
Unable to capture video frames.
4/12/2015 6:39:30 PM
Test Finished:
Failed (Error code: WWC04-YMZ)
4/12/2015 6:39:30 PM
RGB Pixel Test
Test Started
4/12/2015 6:39:30 PM
Error Message:
Unable to capture video frames.
4/12/2015 6:40:00 PM
Test Finished:
Failed (Error code: WWC03-1VT)
4/12/2015 6:40:01 PM
System Summary
Product
Dell System XPS L502X
Service Tag
JQNQCT1
Express Service Code
429-708-457-81
Operating System
Operating System
Name
Microsoft Windows 7 Home Premium Edition (64-bit)
Service Pack
Service Pack 1
Build Number
7601
DirectX Version
11
Windows Directory
c:\windows
System Directory
c:\windows\system32
Maximum OS Memory
16.00 GB
System Name
INDRE-PC
User Name
Indre
Windows Experience Index
Base Score
5.9
Processor Subscore
7.5
Memory (RAM) Subscore
7.6
Graphics (Aero) Subscore
6.2
Gaming Graphics Subscore
6.2
Primary Disk Subscore
5.9
Assessment State
Valid Scores
Assessment Date
4/9/2015 7:23:35 AM
Windows Update
Automatic Updates
Automatic download and install
Last checked
2015-04-11 22:25:37
Security
Windows Update
Automatic Updates
Automatic download and install
Last checked
2015-04-11 22:25:37
Firewall - Windows Firewall
Windows Firewall Enabled
Yes
Motherboard
Manufacturer
Dell Inc.
Product
0NJT03
Chipset
Intel PCH HM67
ePPID
CN0NJT034864324S0399
BIOS
Vendor
Dell Inc.
Release Date
09/07/2012
BIOS Version String
A12
ROM Size
2.50 MB
SMBIOS
Version
2.6
ACPI Thermal Zones
TZ00
Current Temperature
65 C
TZ01
Current Temperature
65 C
Intel(R) Mobile Express Chipset SATA AHCI Controller
Interface
PCI
Location
PCI bus 0, device 31, function 2
Type
SATA Controller
Class
01h:06h:01h
PCI Identification
Vendor Name
Intel Corporation
Vendor ID
8086h
Device ID
1C03h
Revision
05h
Driver Provider
Intel
Driver Version
10.1.2.1004, 1-12-2011
Driver
c:\windows\system32\drivers\iastor.sys
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Interface
PCI
Location
PCI bus 0, device 26, function 0
Type
USB EHCI Controller (USB 2.0)
Class
0Ch:03h:20h
PCI Identification
Vendor Name
Intel Corporation
Vendor ID
8086h
Device ID
1C2Dh
Revision
05h
Driver Provider
Intel
Driver Version
9.2.0.1013, 9-16-2010
Driver
c:\windows\system32\drivers\usbehci.sys
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Interface
PCI
Location
PCI bus 0, device 29, function 0
Type
USB EHCI Controller (USB 2.0)
Class
0Ch:03h:20h
PCI Identification
Vendor Name
Intel Corporation
Vendor ID
8086h
Device ID
1C26h
Revision
05h
Driver Provider
Intel
Driver Version
9.2.0.1013, 9-16-2010
Driver
c:\windows\system32\drivers\usbehci.sys
Renesas Electronics USB 3.0 Host Controller
Interface
PCI Express x1
Location
PCI bus 4, device 0, function 0
Type
USB xHCI Controller (USB 3.0)
Class
0Ch:03h:30h
PCI Identification
Vendor Name
NEC Corporation
Vendor ID
1033h
Device ID
0194h
Revision
04h
Driver Provider
Renesas Electronics
Driver Version
2.1.27.0, 9-13-2011
Driver
c:\windows\system32\drivers\nusb3xhc.sys
Processors
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (CPU:0)
Name
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Cores
4
Threads
8
Signature
206A7h
Family
6h
Model
2Ah
Technology
32 nm
Temperature
66 C
Performance
Max Qualified Speed
2.20 GHz
Max Turbo Boost Speed
3.09 GHz
Current Speed
2.79 GHz
Multiplier
x 28.0 (8 - 22)
Max Turbo Boost Ratio
x 31
Bus Speed
99.78 MHz
Features
MMX, PSE36, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, AVX, AES, XD, VMX, IDA
Cache Summary
L1 Data Cache
4 x 32.00 kB
L1 Instruction Cache
4 x 32.00 kB
L2 Cache
4 x 256.00 kB
L3 Cache
6.00 MB
Core : 0
Temperature
65 C
Threads
2
Core : 1
Temperature
69 C
Threads
2
Core : 2
Temperature
67 C
Threads
2
Core : 3
Temperature
66 C
Threads
2
L1 Data Cache
Quantity
4
Level
L1
Type
Data
Size
32.00 kB
Associativity
8-Way Set-Associative
Line Size
64 bytes
L1 Instruction Cache
Quantity
4
Level
L1
Type
Instruction
Size
32.00 kB
Associativity
8-Way Set-Associative
Line Size
64 bytes
L2 Cache
Quantity
4
Level
L2
Type
Unified
Size
256.00 kB
Associativity
8-Way Set-Associative
Line Size
64 bytes
L3 Cache
Quantity
1
Level
L3
Type
Unified
Size
6.00 MB
Associativity
12-Way Set-Associative
Line Size
64 bytes
Memory
System Memory
Total Physical Memory
8.00 GB
Maximum Supported Memory
8.00 GB
Page Files
Total Size
7.90 GB
Page File c:\pagefile.sys
Location
c:\pagefile.sys
Size
7.90 GB
4096 MB DDR3 (1333 MHz)
Source
SMBIOS
Memory Size
4.00 GB
Memory Type
DDR3 (1333 MHz)
Memory Manufacturer
Hynix/Hyundai
Memory Part Number
HMT351S6CFR8C-H9
Memory Serial Number
3280B845
4096 MB DDR3 (1333 MHz)
Source
SMBIOS
Memory Size
4.00 GB
Memory Type
DDR3 (1333 MHz)
Memory Manufacturer
Kingston
Memory Part Number
9905428-045.A00LF
Memory Serial Number
3A2D9D10
Batteries
Main Battery
Battery Name
Dell
Manufacturer Name
SIMPLO
Type
LION - Lithium Ion
Battery Serial Number
1130
Designed Capacity Percentage
13
Current Charge Percentage
100
Current Charge
7.23 Wh
Full Charged Capacity
7.23 Wh
Designed Capacity
57.72 Wh
Voltage
12.41 V
Communications
Network Card - Intel(R) Centrino(R) Wireless-N 1030
Vendor Name
Intel Corporation
Serial Number
4C-EB-42-82-35-6B
Interface
PCI Express x1
MAC Address
4c:eb:42:82:35:6b
Adapter Connected
Yes
Current Speed
117.00 Mbps
IP Address
192.168.0.129
IP Mask
255.255.255.0
Gateway IP Address
192.168.0.1
DHCP Server
192.168.0.1
Adapter DHCP Enabled
Yes
Driver Provider
Intel
Driver VIqb,
Make a system restore point.
Start, control panel, device manager, Go to the USB Controller section and click the + sign. Go to each USB Root Hub. right click on it, left click uninstall.
Restart your computer. When you login, the new hardware wizard will reinstall everything. Please be patient, it could take up to 2 minutes.
Try the webcam and see if it works.
If no, then the webcam became detached from the motherboard, usually near the webcam
Rick -
Capturing video using usb webcam in QTPRO
I have a duo core mac mini and QTPRO 7. I am preparing a lecture for teachers to record their demonstrations and lectures and then play them back to students. I am trying to use QTPRO and usb webcam to keep cost down for teachers. I have installed Maccam 8.8 and can recognize and choose usb camera in QTPro. I can even change compression and setting and capture video and audio. The problem comes when I stop the recording in QTPro. The newly created movie opens and then....the spinning ball of death starts to spin and never quits. I try to force quit QT (which isn't responding) but it won't quit. I have to shut down my mini and restart. At which point the movie created can be openned and played and everything is fine, until I try to capture another movie. It works but this is combersome. This is really inconsiderate of Mac, to make it so you can only use firewire cameras, of which I think only the isight is left. Used to be you could plug almost anything into a Mac and it worked. That was something that Made them great. Now well, lets limit the buyers. This problem also occurs on my MacBook Pro.
duo core mac mini Mac OS X (10.4.8)If you can afford it, use an iSight camera ( much better quality than most webcams, and AF as well) and Quicktime Broadcaster ( free) to record the video.
If you search you will find a few articles on how to use QTB to record to your HDD. Very good quality in good light. -
Any fixes on WebCam Vista Pro for video capture on unlimited recording timing
Hi there
Anyone know is there any fixes on WebCam Vista Pro on video capture for unlimited recording timing till the harddisk fill up?
Help advise
Thanks in AdvanceThanks for the info. I am new to this whole MAC experience. I have been a PC user for over 25 years and I am just now venturing into the MAC world. BTY, I am loving it. Thanks again.
Message was edited by: ScanVid -
Webcam Live - Unable to capture Video when "audio" is on
Unable to capture Video when "audio" is checked.
Error message "Unable to capture Video - check settings for video compressor and Audio compressor". What are these ??
I have Plantronics headset and have tried most "8bit, mono settings"
Capture Video works when audio is not checked.
Am at latest s/w and driver patch levels.
HELP !!!Addl info
1) When using Skype, Camera and Mic work fine.
2) When I get error - the camera view on my screen balcks out -
Unable to capture video from webcam in JMF in xlet
hi
I am unable to capture video from webcam in an Xlet. I am using Xletview to run Xlet. The method CaptureDeviceManager.getDeviceList(vidformat) returns empty array. Which videoformat should I use and why do I get empty array?
Thanks
RajeshMHP and OCAP only use JMF 1.0, which does not include support for capturing video. You will not be able to do this in any current MHP/OCAP imlementation that I know of.
Steve. -
Unable to capture video from webcam in JMF
hi
I am unable to capture video from webcam in an Xlet. I am using Xletview to run Xlet. The method CaptureDeviceManager.getDeviceList(vidformat) returns empty array. Which videoformat should I use and why do I get empty array?MHP and OCAP only use JMF 1.0, which does not include support for capturing video. You will not be able to do this in any current MHP/OCAP imlementation that I know of.
Steve. -
FCP runs on Intel Mac Mini, but won't capture to external drive, HELP!!
Installed FCP 5.1 on Mac Mini Core Duo and it runs fine. It will capture fine too, but only to the main harddrive. If I plug in a firewire harddrive using a firewire hub it won't capture, and give a "No Video" error in the Log and Capture window. I've used both popwered and unpowered firewire hubs, and even tried daisy chaining the camcorder off the harddrive. Nothing has worked. And there is no space on the main harddrive to capture to.
I know there is a lot of speculation about whether FCP would even run on a Mini, but it will. If only I could capture it would be a reat capturing station. Has anyone had success? Its pretty frustrating as I've used the Power PC Mac Mini for capturing in FCP 5.0 without any problems. Why would apple make the new Mini crapier?Never use FW hubs when capturing video. They only lead to grief.
Some cameras, particularly Canons, refuse to share the FW bus with anything. Could this be your problem?
If so, there is little I can think of to do with a Mini (or an iMac for that matter) beyond capturing from a different deck/camera that is more social than the Canons and their brethren. You only get the one FW bus.
But first thing to try is to get rid of the hub. Hook your fw drive to the computer and your camera to the FW drive.
Post back,
Patrick -
FCP runs on Intel Mac Mini but Won't capture, HELP!
Installed FCP 5.1 on Mac Mini Core Duo and it runs fine. It will capture fine too, but only to the main harddrive. If I plug in a firewire harddrive using a firewire hub it won't capture, and give a "No Video" error in the Log and Capture window. I've used both popwered and unpowered firewire hubs, and even tried daisy chaining the camcorder off the harddrive. Nothing has worked. And there is no space on the main harddrive to capture to.
I know there is a lot of speculation about whether FCP would even run on a Mini, but it will. If only I could capture it would be a reat capturing station. Has anyone had success? Its pretty frustrating as I've used the Power PC Mac Mini for capturing in FCP 5.0 without any problems. Why would apple make the new Mini crapier?
Intel mini core duo Mac OS X (10.4.6)I would recommend you post your topic in the Final Cut Pro forum. However, since the Intel-based Mac mini is not supported, it may simply not work.
-Doug -
A video I paid will not download. I keep getting download error. I have an iPad2 and I have downloaded other movies since buying the one that won't. Please help.
I would restore the iPod to factory defaults/new iPod on your computer and start over. It appears the iPod is associated with another account. Any media that came with the iPod does not belong to you and di not transfer with the iPod hardware.
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Cant drag file onto external hardrive.
can anyone help me please dont have my imac worked out just yet. My WD elements external hardrive is formatted MS-DOS (FAT). Now i have been using it for quite a while have never had any problems until now. Usually i can drag pretty much anything and
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What can I change to gain access to my work vpn. I can access with my MacBook Air and other routers. Can use my ipad and this time capsule to successfully access the VPN.
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Putting music on Motorola V3 in 10.2.8
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