WebGet Request Failed - Adobe Acrobat
Every time i try to install Adobe Acrobat Pro it fails and prompt me with "WebGet Request Failed" and then it stops. It happens in the beginng of the download.
I tried to search on Google, and i found one site that said i needed to uninstall McAfee or Norton 360 antivirus, but im currently not useing any of these programs.
Do you got any ideas how to fix this?
Hi sdfsfyry,
Are you downloading from cloud.acrobat.com? What happens when you download directly from this page: Download Acrobat products | Standard, Pro | XI, X?
Make sure that you're logged in as an administrator, and disable any antivirus software (the issue may be related to antivirus software other than the two you mention).
Please let us know how it goes.
Best,
Sara
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I am not very sure about this issue but This might be caused due to Any antivirus installed on your system, Please disable them and try downloading the product again from a different Browser.
Please refer to these threads as they seem relevant to your issue:-
Downloading Acrobat Pro and I get "WebGet request failed." Suggestions?
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-------------------------------------- Summary --------------------------------------
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If, as a journalist, I've have these issues over the past two years, including this final insult when I'm trying to get away from CC, it can't be a one-off problem. So I'd like to hear details about others who've had a similar issue with reverting from CC back to a point product or to CS.
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Please refer to the following link to cancel your subscription of Creative Cloud .
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
You can get in touch with Adobe Chat Support if that does not help and to get your queries resolved.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Regards
Sukrit Dhingra -
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