Webi 4.0 and BW Hierarchy Member Selector

Hello,
We have recently installed Business Objects 4.0.2 and have some questions about Webi 4.0 and reports based on SAP BW via BICS.
1. We have setup a BICS connection to a SAP BW query using the Information Design Tool and attempted to create a report on this connection.
2. In the query report panel, we select a Cost Center hierarchy object, cost element hierarchy object and a key figure. Next we click on the drop down arrow next to the hierarchy objects to see the members.
Unfortunately we do not see any members. It says "No Values to Display". If we search for the object via the text search, we can find objects that are selectable. Also if we click "Select All', "All Members from [hierarchy] are selected.
3. When we go to run the query and the parameters window appears, we can see the hierarchy fully exposed in the parameter pick list. The report will run successfully and returns data.
Is this normal functionality where the member selector is empty?
We have run a security trace to see if we needed any extra rfc's or authorizations, and everything has appeared to pass.
Another test was completed where the entitlement user was also given All access to test, and it had no effect.
The user has been added to the administrator's group in Business Objects for full access as well.
Any help would be great!
Regards,
Nick
Edited by: Nicholas Chu on Oct 14, 2011 8:13 PM

Hi Nicholas,
We are having exactly the same issue. I do not think this is a normal behavior, because I have seen in the web many videos where the hierarchy is displayed completely.
Sorry that I cannot help any further, I am interested in your findings too.
Kind regards,
Leticia

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