Webi Report Frozen

i've BO XI R2 Sp2, when i run a webI report auto refresh without prompts i get the report frozen, i even can not scroll it.
how i can solve this problem?
thank you

Hi all.
We´re very interested in BO feature that you´re talking about: Auto-refresh of webi reports. could we use it under SP1?
In that case, where is that option, cause we´ve been looking for it with no success!. We have found it in Desktop but not in Webi.
Any help?
Thanks in advance.

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