WebI report not refreshed after BW pwd change - SAP EP-KM asPoint of entry

Config:
BOXI3.1 SP3 FP3
INTG. KIT SP3 FP3
BW 7.01 SP5
SAP EP 6.0
Imported all transports
Configured BW Publisher
Configured SAP Authentication in CMC
Imported required roles in CMC
Imported KM Par file in Portal
Issue:
Users logon to EP with SAP BW credentials and clicks on a webi report within KM with Infoview structure -> report is executed and can be refreshed successfully.
User forgets his pwd and the security team reset his pwd
User logon to SAP EP with reset initial pwd and gets a prompt to enter new pwd -> new pwd chosen and logon successful -> clicks on a report within KM with Infoview structure -> report pops up but can not be refreshed as an error msg below pops up
A database error occured.
The database error text is: Unable to connect to SAP BW server Name or password is incorrect (repeat logon). (WIS 10901)
Temporary solution:
Logon to Infoview directly and login with SAP account -> report executed and refreshed successfully -> Logout
Then go back to EP to execute report and since then works fine but issue occurs again if pwd is changed and logon to Infoview directly process have to be done to move on.
Has anybody had these issues or have an idea what config might be missing?
Please note that SNC was not configured as we are not using AD for logon or report bursting for now. All docs read have specified that SNC is not required for my scenario.
Also certificates have been established btw BW and EP and SSO works well with BEX queries deployed thru EP.
Any ideas will be appreciated.
Thanks,
Norita

More info -
If I clear the error msg and continue to click on refresh values in prompt screen multiple times then the bw account gets locked in SAP BW backend.
Please note that the universe was created to use SSO authentication and no user credentials hardcoded.
FQDN are also used for all the configs.
Has anybody encountered these issues before? Please let me know if you have any ideas or pointers.
Thanks,
Norita

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