WebI Report Server crashes in linux while runnning report
Post Author: justadil
CA Forum: Deployment
When we try to run a report in Web Intelligence it gives a following error and at the same time the Web Intelligence Report Server crashes in a new installation. u201CYour Web Intelligence session has timed out. Log out and log in again to InfoView. (Error: WIJ 77778)u201D We restarted web intelligence server and tried to run the report again but the result was same We also created new Web Intelligence server but it also crashed then we installed fixpack2.4 by referring to the forum topic http://www.forumtopics.com/busobj/viewtopic.php?t=64343 We tried reinstalling the linux, BOXIR2 with SP2+ Fixpack 2.4 and iODBC Connector and My SQL Connector but result is the same. We have installed BOXIR2 with SP2 + fixpack 2.4 on Linux ES4 We have iODBC Connector 3.52.6 and My SQL connector 3.51.23 BO reporsitory is running on My SQL 4.1.3 report data source is on My SQL 5.0.45
Post Author: justadil
CA Forum: Deployment
it seemed that we havent performed some installation of drivers on the linux machine.
Now its working
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Hi team,
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Get Online Help
The report server has encountered a configuration error. See the report server log files for more information. (rsServerConfigurationError)
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<Header>
<Product>Microsoft SQL Server Reporting Services Version 9.00.4060.00</Product>
<Locale>en-US</Locale>
<TimeZone>Eastern Daylight Time</TimeZone>
<Path>F:\Program Files\Microsoft SQL Server\MSSQL.6\Reporting Services\LogFiles\ReportServer__07_28_2014_09_08_41.log</Path>
<SystemName>MFLDDDBS04</SystemName>
<OSName>Microsoft Windows NT 5.2.3790 Service Pack 2</OSName>
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w3wp!library!1!7/28/2014-09:08:42:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: The report server has encountered a configuration error. See the report server log files for more information., CryptUnprotectData:
Win32 error:13;
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w3wp!library!1!7/28/2014-09:08:42:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.FailedToDecryptConfigInformationException: The encrypted value for the "LogonCred" configuration setting cannot be decrypted., ;
Info: Microsoft.ReportingServices.Diagnostics.Utilities.FailedToDecryptConfigInformationException: The encrypted value for the "LogonCred" configuration setting cannot be decrypted. ---> Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException:
The report server has encountered a configuration error. See the report server log files for more information.
at Microsoft.ReportingServices.Diagnostics.DataProtectionLocal.UnprotectData(Byte[] data, Int32 dwFlags, Boolean transitoryData)
at Microsoft.ReportingServices.Diagnostics.DataProtectionLocal.LocalUnprotectData(String data, Boolean transitoryData)
at Microsoft.ReportingServices.Diagnostics.RSConfiguration.DecryptCatalogData(String encryptedData, String element)
--- End of inner exception stack trace ---Hi Vivek,
In Reporting Services, values for LogonUser, LogonDomain, and LogonCred are created when the report server connection is configured to use a domain account. As to the error that “The encrypted value for the "LogonCred" configuration setting cannot be decrypted”,
we can know that it relates to the domain account for report server connection.
To fix this issue, we can refer to the following steps:
Log in to SQL Server Database Engine in SQL Server Management Studio.
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Open your Reporting Services Configuration (go to Start -> All Programs -> Microsoft SQL Server 2005 -> Configuration Tools -> Reporting Services Configuration)
Navigate to the Database Setup tab, select ‘Service Credentials’ as the Credentials Type, then type your domain account and password in there. Press Apply.
Restart the Report Server services.
Reference:
http://social.msdn.microsoft.com/Forums/sqlserver/en-US/2d05b404-83aa-4fb2-bba6-52b587e890ec/sql-2005-rs-configuration-tool-encryption-key-error
Hope this helps.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support -
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More details can be found in Metalink Doc ID# 223807.1
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