Webi Reports - Stale data when saved a pdf/xls

Hi Webi Guru's - we have a peculiar issue in our BOBJ Production system.
To give you a bit of background on our production system - is hosted on
O/S - EL 2.6
Database - Oracle 11g
IE version - 9
2 Tomcat 6 servers, load balanced using F5 load balancer
3 CMC cluster servers and 1 Oracle Database server
CMC has BW 731 authentication
Problem Description -
Open any WEBI report. Pass a set of parameters. Most of the reports have from and todate as input parameters.
On the first attempt we pass the fromdate = 5th May 2014, todate = 10th May 2014. Save the report as pdf/xls file. Saves with the correct data.
Refresh the webi report - provide different set of date range as, fromdate = 12th May 2014, todate = 20th May 2014. Save the report as pdf/xls file. This time though the report brings out correct data set, when saved as a pdf/xls file, saves with data from date range that was passed the first time which was  fromdate = 5th May 2014, todate = 10th May 2014
Have checked with our network team regarding if caching is enabled on tge F5 loadbalancer - an there is none.
I did raise a incident with SAP support and it was closed down saying it is a third party issue at the load balancer level and recomended that I could check with the SCN community..
Has anyone in the BI/BOcommumity come across this sort of problem before where you you have split installations and your web server is load balanced.
Any help will be much appreciated.
Thanks
Savitha

Hi Amit - thanks for your reply.
If we run the reports directly from both the Web/Tomcat server - we get the correct result set saved in the PDF/XLS file. But it is not the case when we access the reports from the Load balanced URL. When we went live initially we had only one tomcat server, due to performanance issues we added additional tomcat server and since then we are noticing this issue.
The immediate thing that came to our mind was - if there was a caching option enabled at the load balancer level. The network team have confirmed that it is not the case.
We have enabled HTTPWatch to see if there was anything obvious we could spot - but there is nothing from the logs  which stands out either.
The issue is only when we save the reports as in PDF/XLS format - saves the data with prompts from the previous refresh.
Hope it all makes sense.
Thanks
Savitha

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