Webmail not updating newly added users

Our webmail has been working for several years without much trouble. If I added a user in the Workgroup Manager and the mail for that user worked it was a given that it would work in webmail as well. This was setup by someone who is no longer here. We are using RoundCube and even the address books for the users are available just like they were using Mail.ap. Now the new users are "invalid" in webmail and the address books don't update. Anyone have any ideas how I fix this?

i have imported all the users with pics but  the new user added into active directory
How did you do the the above? I've not got any experience with the MySites. But Id try manually syncing the users to see if that fixed the issue.
Okay tested it:
To make the picture sit in AD for the user do this:
$photo = [byte[]](Get-Content C:\pictures\USER.jpg -Encoding byte)
Set-ADUser USER -Replace @{thumbnailPhoto=$photo}
This will add the image to the users Thumbnail attributable in AD. It will then sync to all Microsoft applications that allow the image e.g. SharePoint, Lync, Outlook. 
Then you can run the sync PowerShell I linked before.
I must say this is quite neat. Thanks this helped me get some points in the good book here at work! :)
If this is helpful please mark it so. Also if this solved your problem mark as answer.

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