Website asks for security code imput, but it is NEVER recognized even after 20 attempts. Then when I remember that it is Firefox and go to IE i am able to log in with one attempt.

I listed just one, but it happens to all including Kaspersky. If I forget my password and am using Firefox (always) i have to open up IE to get logged in.

First of all, I assume you have a misprint and you opened your account ~4 years ago in August of 2010, not 2014(1 month ago).
Next, it appears you had your account suspended for 3 years after completing only 10 months of service and have recently re-activated the account.
If the above information is correct in your case, I would assume you will get your deposit back 12 months after reactivating your account without any further suspensions and/or late payments. So I would guess you will be eligible to get your deposit back in August, 2015.

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