Websites and safari

When I go to some websites (facebook,aol mail, yahoo mail, etc), the website says the browser not supported try updating it.( it also says try using safari, ie, firefox) I have safari 4.0.5 so it is up to date. Also, I have installed firefox, however the websites said the same thing. So, I uninstalled safari. I can still use these websites, it is just annoying. What am I doing wrong? Do I uninstall safari and reinstall it? One more thing, I do have Intego Virus Barrier X6 version 10.6. Hope this helps.
Thanks

HI,
I do have Intego Virus Barrier X6 version 10.6.
Running a/v software with Snow Leopard is redundant, slow your Mac down and degrade performance. Snow Leopard comes pre installed with anti virus malware protection software. You do not need to run Inteo Virus Barrier. Delete it from your system. Read here. http://www.apple.com/macosx/security/
If you saved the original VirusBarrier.dmg download, doubleclick the virusbarrier X5 installer. The uninstaller is available there. A/V software is extremely invasive and hard to remove.
As for Facebook etc. From the Safari Menu Bar click Safari/Preferences and select the Autofill tab.
Click the Edit button next to Other forms. Delete .facebook.com .yahoo.com and any other site you are having trouble accessing then click Done. Relaunch Safari and see if you can access those sites.
If not..From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.
Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem.
Safari: Add-ons may cause Safari to unexpectedly quit or have performance issues
Since you are running Snow Leopard, make sure Safari is opening in 32-bit mode, not 64. Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode. Also, (in that same window) make sure Safari is NOT running in Rosetta.


Web pages now include a small icon or 'favicon' which is visible in the address bar and next to bookmarks. These icons take up disk space and slow Safari down. It is possible to erase the icons from your computer and start fresh. *To delete Safari's icon cache using the Finder, open your user folder, navigate to ~/Library/Safari/ and move this file "webpageIcons.db to the Trash.*
If Safari still gives you problems, go to the Safari Menu Bar, click Safari/Preferences. Make note of all the preferences under each tab. Quit Safari. Now go to ~/Library/Preferences and move this file com.apple.safari.plist to the Desktop. Relaunch Safari. If it's a successful launch, then that .plist file needs to be moved to the Trash.
Carolyn

Similar Messages

  • TSA website and Safari

    Macfixit was reporting that Safari was crashing with the TSA website. Has anyone found a fix??
    I submitted bug to Apple...

    Hi
    I submitted bug to Apple...
    http://discussions.apple.com/thread.jspa?messageID=2910867&#2910867
    As did we who reported this crashing August 22 2006, sure would be nice for tsa to write a better website, and Safari to tolerate bad code a wee bit better.
    My fix at the time, for my Safari is to stay away from the site.
    Perhaps the next OS update will address the problem.
    Eme : )

  • MAGENTO WEBSITE AND SAFARI (Mac only) BUG.

    I seem to be finding that my new website does not work with Safari 4.0.5 on a mac running OSX 10.4.11
    Cookies will not enable (checked preferences)
    You cannot log in.
    You cannot add items to basket or shop.
    I don't see who is at fault and why it works fine on Safari and Windows 7.
    Can anyone help?
    I also see this issue on other peoples sights.
    http://www.lodgerfootwear.com
    Is an example.
    You can create accounts but not log in or buy or add items to your cart.
    Also if you try to use Magento admin panel it just resets.
    Since this is a Safari and Mac issue not PC and Safari where is the issue coming from??
    Can anyone please advise? I would really like to launch my website but since many of my customers use this set up I and force to wait.
    Thanks

    Safari is one of the most standards-compliant browsers ever built. Thus, your best bet for ensuring your pages render properly in Safari — today’s version and beyond — is to follow web standards. For a great overview of web standards, check out Mozilla.org’s article Using Web Standards in Your Web Pages.
    https://developer.mozilla.org/en/UsingWeb_Standards_in_your_WebPages

  • Dept of Worforce Website and Safari issues

    I was using the website, most everything works, but I get this on hyperlinks:
    Error 404: SRVE0190E: File not found: /CSSWebHelp/CSS_Field_Level_Help/CSS_401K_MonthlyDistribution.htm>>cap=Field Level Help>>pan=1
    any ideas?

    No, 404 errors happen all the time, usually with the redesign of a web site, pages that were previously there are taken out or given a new home and people might still have the old page bookmarked, or the site designers didn't update the site navigation to redirect requests for the old page to the new one. It's definitely not a Safari issue; you'd get the same result with Firefox or any other browser.

  • Website Crashes in OS 10.9.1 and Safari 7.0.1

    This is only happening in OS 10.9.1 and Safari 7.0.1, so it's hard to tell if it's a bug with Mavericks and Safari.
    However, whenever I visit my website (any page), I receive the error "A problem occurred with this webpage so it was reloaded."
    Then shortly after, Safari crashes with the message "Safari Web Content quit unexpectedly"
    This is the full crash report it outputs:
    Os x version 10.9.1
    Safari version 7.0.1
    Process: com.apple.WebKit.WebContent [3394]
    Path: /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
    Identifier: com.apple.WebKit.WebContent
    Version: 9537 (9537.73.11)
    Build Info: WebKit2-7537073011000000~19
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: Safari [3357]
    User ID: 501
    Date/Time: 2014-01-12 10:47:10.591 -0500
    OS Version: Mac OS X 10.9.1 (13B3116)
    Report Version: 11
    Anonymous UUID: A31F50D8-8F52-AABF-39A1-6AB8829C2CD2
    Sleep/Wake UUID: DBAA8DBC-0B0E-497F-8A91-06BCA29BA7A1
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000012
    VM Regions Near 0x12:
    -->
    __TEXT 00000001039aa000-00000001039ab000 [ 4K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
    Application Specific Information:
    Bundle controller class:
    BrowserBundleController
    Process Model:
    Multiple Web Processes
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 com.apple.WebCore 0x00007fff88db4100 WebCore::CSSFontFaceSource::getFontData(WebCore::FontDescription const&, bool, bool, WebCore::CSSFontSelector*) + 1440
    1 com.apple.WebCore 0x00007fff88db3b02 WebCore::CSSFontFace::getFontData(WebCore::FontDescription const&, bool, bool) + 258
    2 com.apple.WebCore 0x00007fff88db3317 WebCore::CSSSegmentedFontFace::getFontData(WebCore::FontDescription const&) + 583
    3 com.apple.WebCore 0x00007fff88c8f068 WebCore::CSSFontSelector::getFontData(WebCore::FontDescription const&, ***::AtomicString const&) + 72
    4 com.apple.WebCore 0x00007fff88c8ee86 WebCore::FontCache::getFontData(WebCore::FontDescription const&, int&, WebCore::FontSelector*) + 134
    5 com.apple.WebCore 0x00007fff88b24e60 WebCore::FontGlyphs::realizeFontDataAt(WebCore::FontDescription const&, unsigned int) const + 96
    6 com.apple.WebCore 0x00007fff88ca3b05 WebCore::RenderStyle::fontMetrics() const + 37
    7 com.apple.WebCore 0x00007fff88e83b5f WebCore::RenderTextControlSingleLine::createInnerTextStyle(WebCore::RenderStyle const*) const + 479
    8 com.apple.WebCore 0x00007fff88e836da WebCore::RenderTextControl::styleDidChange(WebCore::StyleDifference, WebCore::RenderStyle const*) + 746
    9 com.apple.WebCore 0x00007fff88e83203 WebCore::RenderTextControlSingleLine::styleDidChange(WebCore::StyleDifference, WebCore::RenderStyle const*) + 35
    10 com.apple.WebCore 0x00007fff88b69c78 WebCore::RenderObject::setStyle(***::PassRefPtr<WebCore::RenderStyle>) + 760
    11 com.apple.WebCore 0x00007fff88bb5cf1 WebCore::RenderObject::setAnimatableStyle(***::PassRefPtr<WebCore::RenderStyle> ) + 97
    12 com.apple.WebCore 0x00007fff88bc4543 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 803
    13 com.apple.WebCore 0x00007fff88bc474a WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1322
    14 com.apple.WebCore 0x00007fff88bc474a WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1322
    15 com.apple.WebCore 0x00007fff88bc474a WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1322
    16 com.apple.WebCore 0x00007fff88bc474a WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1322
    17 com.apple.WebCore 0x00007fff88bc474a WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1322
    18 com.apple.WebCore 0x00007fff88bc474a WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1322
    19 com.apple.WebCore 0x00007fff88bc474a WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1322
    20 com.apple.WebCore 0x00007fff88b63313 WebCore::Document::recalcStyle(WebCore::Node::StyleChange) + 531
    21 com.apple.WebCore 0x00007fff88bc3d11 WebCore::Document::updateStyleIfNeeded() + 81
    22 com.apple.WebCore 0x00007fff88ccc06c WebCore::Document::updateLayout() + 76
    23 com.apple.WebCore 0x00007fff88ccbe01 WebCore::Document::updateLayoutIgnorePendingStylesheets() + 113
    24 com.apple.WebCore 0x00007fff88dd0cba WebCore::Element::clientWidth() + 26
    25 com.apple.WebCore 0x00007fff88dd0c8d WebCore::jsElementClientWidth(JSC::ExecState*, JSC::JSValue, JSC::PropertyName) + 13
    26 com.apple.JavaScriptCore 0x00007fff8d6d95c7 JSC::LLInt::getByVal(JSC::ExecState*, JSC::JSValue, JSC::JSValue) + 727
    27 com.apple.JavaScriptCore 0x00007fff8d91b788 llint_slow_path_get_by_val + 184
    28 com.apple.JavaScriptCore 0x00007fff8d9220b7 llint_op_get_by_val + 271
    29 com.apple.JavaScriptCore 0x00007fff8d6ab3c3 JSC::Interpreter::executeCall(JSC::ExecState*, JSC::JSObject*, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 595
    30 com.apple.JavaScriptCore 0x00007fff8d6ab165 JSC::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 69
    31 com.apple.JavaScriptCore 0x00007fff8d8b9cf4 JSC::functionProtoFuncApply(JSC::ExecState*) + 756
    32 ??? 0x00003c8827e01045 0 + 66555482214469
    33 com.apple.JavaScriptCore 0x00007fff8d6ab3c3 JSC::Interpreter::executeCall(JSC::ExecState*, JSC::JSObject*, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 595
    34 com.apple.JavaScriptCore 0x00007fff8d6ab165 JSC::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 69
    35 com.apple.JavaScriptCore 0x00007fff8d8b9cf4 JSC::functionProtoFuncApply(JSC::ExecState*) + 756
    36 ??? 0x00003c8827e01045 0 + 66555482214469
    37 com.apple.JavaScriptCore 0x00007fff8d6ab3c3 JSC::Interpreter::executeCall(JSC::ExecState*, JSC::JSObject*, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 595
    38 com.apple.JavaScriptCore 0x00007fff8d6ab165 JSC::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 69
    39 com.apple.JavaScriptCore 0x00007fff8d8b9cf4 JSC::functionProtoFuncApply(JSC::ExecState*) + 756
    40 ??? 0x00003c8827e01045 0 + 66555482214469
    41 com.apple.JavaScriptCore 0x00007fff8d6ab3c3 JSC::Interpreter::executeCall(JSC::ExecState*, JSC::JSObject*, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 595
    42 com.apple.JavaScriptCore 0x00007fff8d6ab165 JSC::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 69
    43 com.apple.JavaScriptCore 0x00007fff8d8b9cf4 JSC::functionProtoFuncApply(JSC::ExecState*) + 756
    44 ??? 0x00003c8827e01045 0 + 66555482214469
    45 com.apple.JavaScriptCore 0x00007fff8d66fd06 JSC::Interpreter::execute(JSC::ProgramExecutable*, JSC::ExecState*, JSC::JSObject*) + 4134
    46 com.apple.JavaScriptCore 0x00007fff8d66eb06 JSC::evaluate(JSC::ExecState*, JSC::SourceCode const&, JSC::JSValue, JSC::JSValue*) + 550
    47 com.apple.WebCore 0x00007fff88c4b4ff WebCore::ScriptController::evaluateInWorld(WebCore::ScriptSourceCode const&, WebCore::DOMWrapperWorld*) + 319
    48 com.apple.WebCore 0x00007fff88c4b3a9 WebCore::ScriptController::evaluate(WebCore::ScriptSourceCode const&) + 41
    49 com.apple.WebCore 0x00007fff88c4b172 WebCore::ScriptElement::executeScript(WebCore::ScriptSourceCode const&) + 434
    50 com.apple.WebCore 0x00007fff88cd50ea WebCore::HTMLScriptRunner::executePendingScriptAndDispatchEvent(WebCore::Pendin gScript&) + 234
    51 com.apple.WebCore 0x00007fff88cd4fdb WebCore::HTMLScriptRunner::executeParsingBlockingScript() + 267
    52 com.apple.WebCore 0x00007fff88c685cf WebCore::HTMLScriptRunner::executeParsingBlockingScripts() + 95
    53 com.apple.WebCore 0x00007fff88da88cf WebCore::HTMLDocumentParser::notifyFinished(WebCore::CachedResource*) + 63
    54 com.apple.WebCore 0x00007fff88c6aa56 WebCore::CachedResource::checkNotify() + 166
    55 com.apple.WebCore 0x00007fff88c6a7b5 WebCore::SubresourceLoader::didFinishLoading(double) + 133
    56 com.apple.WebKit2 0x00007fff85fee5e5 WebKit::WebResourceLoader::didReceiveWebResourceLoaderMessage(CoreIPC::Connecti on*, CoreIPC::MessageDecoder&) + 541
    57 com.apple.WebKit2 0x00007fff85fede24 WebKit::NetworkProcessConnection::didReceiveMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 138
    58 com.apple.WebKit2 0x00007fff85fc9ba9 CoreIPC::Connection::dispatchMessage(***::PassOwnPtr<CoreIPC::MessageDecoder>) + 101
    59 com.apple.WebKit2 0x00007fff85fc9ad2 CoreIPC::Connection::dispatchOneMessage() + 106
    60 com.apple.WebCore 0x00007fff88b3b1ed WebCore::RunLoop::performWork() + 557
    61 com.apple.WebCore 0x00007fff88b3afa2 WebCore::RunLoop::performWork(void*) + 34
    62 com.apple.CoreFoundation 0x00007fff81e118f1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
    63 com.apple.CoreFoundation 0x00007fff81e03129 __CFRunLoopDoSources0 + 441
    64 com.apple.CoreFoundation 0x00007fff81e027ef __CFRunLoopRun + 831
    65 com.apple.CoreFoundation 0x00007fff81e02275 CFRunLoopRunSpecific + 309
    66 com.apple.HIToolbox 0x00007fff88523f0d RunCurrentEventLoopInMode + 226
    67 com.apple.HIToolbox 0x00007fff88523cb7 ReceiveNextEventCommon + 479
    68 com.apple.HIToolbox 0x00007fff88523abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
    69 com.apple.AppKit 0x00007fff84ff928e _DPSNextEvent + 1434
    70 com.apple.AppKit 0x00007fff84ff88db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    71 com.apple.AppKit 0x00007fff84fec9cc -[NSApplication run] + 553
    72 com.apple.AppKit 0x00007fff84fd7803 NSApplicationMain + 940
    73 com.apple.XPCService 0x00007fff8c827c0f _xpc_main + 385
    74 libxpc.dylib 0x00007fff89a75b2e xpc_main + 399
    75 com.apple.WebKit.WebContent 0x00000001039aaba0 0x1039aa000 + 2976
    76 libdyld.dylib 0x00007fff8b93e5fd start + 1
    Thread 1:
    0 libsystem_kernel.dylib 0x00007fff81d87e6a __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff84e27f08 _pthread_wqthread + 330
    2 libsystem_pthread.dylib 0x00007fff84e2afb9 start_wqthread + 13
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0 libsystem_kernel.dylib 0x00007fff81d88662 kevent64 + 10
    1 libdispatch.dylib 0x00007fff89c1743d _dispatch_mgr_invoke + 239
    2 libdispatch.dylib 0x00007fff89c17152 _dispatch_mgr_thread + 52
    Thread 3:
    0 libsystem_kernel.dylib 0x00007fff81d87e6a __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff84e27f08 _pthread_wqthread + 330
    2 libsystem_pthread.dylib 0x00007fff84e2afb9 start_wqthread + 13
    Thread 4:
    0 libsystem_kernel.dylib 0x00007fff81d87e6a __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff84e27f08 _pthread_wqthread + 330
    2 libsystem_pthread.dylib 0x00007fff84e2afb9 start_wqthread + 13
    Thread 5:
    0 libsystem_kernel.dylib 0x00007fff81d83a1a mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x00007fff81d82d18 mach_msg + 64
    2 com.apple.CoreFoundation 0x00007fff81e03315 __CFRunLoopServiceMachPort + 181
    3 com.apple.CoreFoundation 0x00007fff81e02939 __CFRunLoopRun + 1161
    4 com.apple.CoreFoundation 0x00007fff81e02275 CFRunLoopRunSpecific + 309
    5 com.apple.AppKit 0x00007fff851991ce _NSEventThread + 144
    6 libsystem_pthread.dylib 0x00007fff84e26899 _pthread_body + 138
    7 libsystem_pthread.dylib 0x00007fff84e2672a _pthread_start + 137
    8 libsystem_pthread.dylib 0x00007fff84e2afc9 thread_start + 13
    Thread 6:: WebCore: Scrolling
    0 libsystem_kernel.dylib 0x00007fff81d83a1a mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x00007fff81d82d18 mach_msg + 64
    2 com.apple.CoreFoundation 0x00007fff81e03315 __CFRunLoopServiceMachPort + 181
    3 com.apple.CoreFoundation 0x00007fff81e02939 __CFRunLoopRun + 1161
    4 com.apple.CoreFoundation 0x00007fff81e02275 CFRunLoopRunSpecific + 309
    5 com.apple.CoreFoundation 0x00007fff81eb79d1 CFRunLoopRun + 97
    6 com.apple.WebCore 0x00007fff88be7ab4 WebCore::ScrollingThread::initializeRunLoop() + 244
    7 com.apple.JavaScriptCore 0x00007fff8d63b0af ***::wtfThreadEntryPoint(void*) + 15
    8 libsystem_pthread.dylib 0x00007fff84e26899 _pthread_body + 138
    9 libsystem_pthread.dylib 0x00007fff84e2672a _pthread_start + 137
    10 libsystem_pthread.dylib 0x00007fff84e2afc9 thread_start + 13
    Thread 7:: com.apple.NSURLConnectionLoader
    0 libsystem_kernel.dylib 0x00007fff81d83a1a mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x00007fff81d82d18 mach_msg + 64
    2 com.apple.CoreFoundation 0x00007fff81e03315 __CFRunLoopServiceMachPort + 181
    3 com.apple.CoreFoundation 0x00007fff81e02939 __CFRunLoopRun + 1161
    4 com.apple.CoreFoundation 0x00007fff81e02275 CFRunLoopRunSpecific + 309
    5 com.apple.Foundation 0x00007fff873a2907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
    6 com.apple.Foundation 0x00007fff873a270b __NSThread__main__ + 1318
    7 libsystem_pthread.dylib 0x00007fff84e26899 _pthread_body + 138
    8 libsystem_pthread.dylib 0x00007fff84e2672a _pthread_start + 137
    9 libsystem_pthread.dylib 0x00007fff84e2afc9 thread_start + 13
    Thread 8:: JavaScriptCore::BlockFree
    0 libsystem_kernel.dylib 0x00007fff81d87716 __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x00007fff84e28c3b _pthread_cond_wait + 727
    2 com.apple.JavaScriptCore 0x00007fff8d646266 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
    3 com.apple.JavaScriptCore 0x00007fff8d645d85 JSC::BlockAllocator::blockFreeingThreadMain() + 117
    4 com.apple.JavaScriptCore 0x00007fff8d63b0af ***::wtfThreadEntryPoint(void*) + 15
    5 libsystem_pthread.dylib 0x00007fff84e26899 _pthread_body + 138
    6 libsystem_pthread.dylib 0x00007fff84e2672a _pthread_start + 137
    7 libsystem_pthread.dylib 0x00007fff84e2afc9 thread_start + 13
    Thread 9:: JavaScriptCore::Marking
    0 libsystem_kernel.dylib 0x00007fff81d87716 __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x00007fff84e28c3b _pthread_cond_wait + 727
    2 com.apple.JavaScriptCore 0x00007fff8d646887 JSC::GCThread::waitForNextPhase() + 119
    3 com.apple.JavaScriptCore 0x00007fff8d646718 JSC::GCThread::gcThreadMain() + 88
    4 com.apple.JavaScriptCore 0x00007fff8d63b0af ***::wtfThreadEntryPoint(void*) + 15
    5 libsystem_pthread.dylib 0x00007fff84e26899 _pthread_body + 138
    6 libsystem_pthread.dylib 0x00007fff84e2672a _pthread_start + 137
    7 libsystem_pthread.dylib 0x00007fff84e2afc9 thread_start + 13
    Thread 10:: JavaScriptCore::Marking
    0 libsystem_kernel.dylib 0x00007fff81d87716 __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x00007fff84e28c3b _pthread_cond_wait + 727
    2 com.apple.JavaScriptCore 0x00007fff8d646887 JSC::GCThread::waitForNextPhase() + 119
    3 com.apple.JavaScriptCore 0x00007fff8d646718 JSC::GCThread::gcThreadMain() + 88
    4 com.apple.JavaScriptCore 0x00007fff8d63b0af ***::wtfThreadEntryPoint(void*) + 15
    5 libsystem_pthread.dylib 0x00007fff84e26899 _pthread_body + 138
    6 libsystem_pthread.dylib 0x00007fff84e2672a _pthread_start + 137
    7 libsystem_pthread.dylib 0x00007fff84e2afc9 thread_start + 13
    Thread 11:: JavaScriptCore::Marking
    0 libsystem_kernel.dylib 0x00007fff81d87716 __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x00007fff84e28c3b _pthread_cond_wait + 727
    2 com.apple.JavaScriptCore 0x00007fff8d646887 JSC::GCThread::waitForNextPhase() + 119
    3 com.apple.JavaScriptCore 0x00007fff8d646718 JSC::GCThread::gcThreadMain() + 88
    4 com.apple.JavaScriptCore 0x00007fff8d63b0af ***::wtfThreadEntryPoint(void*) + 15
    5 libsystem_pthread.dylib 0x00007fff84e26899 _pthread_body + 138
    6 libsystem_pthread.dylib 0x00007fff84e2672a _pthread_start + 137
    7 libsystem_pthread.dylib 0x00007fff84e2afc9 thread_start + 13
    Thread 12:
    0 libsystem_kernel.dylib 0x00007fff81d87e6a __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff84e27f08 _pthread_wqthread + 330
    2 libsystem_pthread.dylib 0x00007fff84e2afb9 start_wqthread + 13
    Thread 13:
    0 libsystem_kernel.dylib 0x00007fff81d87e6a __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff84e27f08 _pthread_wqthread + 330
    2 libsystem_pthread.dylib 0x00007fff84e2afb9 start_wqthread + 13
    Thread 14:
    0 libsystem_kernel.dylib 0x00007fff81d87e6a __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff84e27f08 _pthread_wqthread + 330
    2 libsystem_pthread.dylib 0x00007fff84e2afb9 start_wqthread + 13
    Thread 15:
    0 libsystem_kernel.dylib 0x00007fff81d87e6a __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff84e27f08 _pthread_wqthread + 330
    2 libsystem_pthread.dylib 0x00007fff84e2afb9 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0x000000010db1d57c rbx: 0x00000001088edb60 rcx: 0x0000000000000000 rdx: 0x00000001039b8a00
    rdi: 0x000000000000000a rsi: 0x00000000000007e2 rbp: 0x00007fff5c251f20 rsp: 0x00007fff5c251e60
    r8: 0x0000000000000002 r9: 0x00007ffaf2f7e310 r10: 0x00007ffaf2f00000 r11: 0x0000000000000001
    r12: 0x000000010db1d500 r13: 0x000000010887f190 r14: 0x000000010d54b700 r15: 0x000000010db21b68
    rip: 0x00007fff88db4100 rfl: 0x0000000000010206 cr2: 0x0000000000000012
    Logical CPU: 2
    Error Code: 0x00000004
    Trap Number: 14
    Binary Images:
    0x1039aa000 - 0x1039aaff4 com.apple.WebKit.WebContent (9537 - 9537.73.11) <4CB75512-1948-3BBA-8D68-D5ED0A684239> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
    0x1039b2000 - 0x1039b2fff WebProcessShim.dylib (7537.73.11) <AFD4C12E-D938-3355-B0C6-F122C4147EFF> /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcessShim.dylib
    0x123400000000 - 0x123400464ff7 com.apple.driver.AppleIntelHD5000GraphicsGLDriver (8.20.29 - 8.2.0) <B514E20C-1F3A-36F9-ACF5-171484C8ED8D> /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD5000GraphicsGLDriver
    0x7fff68e6d000 - 0x7fff68ea0817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
    0x7fff818d6000 - 0x7fff818d8fff libCVMSPluginSupport.dylib (9.3.1) <7858AEA7-EE20-3BF7-9995-3F58C5C3970C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
    0x7fff81b20000 - 0x7fff81b4aff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
    0x7fff81b72000 - 0x7fff81b8dff7 libsystem_malloc.dylib (23.1.10) <F1AA887E-FC96-3F40-A4BA-9E16C1865821> /usr/lib/system/libsystem_malloc.dylib
    0x7fff81b8e000 - 0x7fff81bb6ffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
    0x7fff81bb7000 - 0x7fff81bbffff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
    0x7fff81bc0000 - 0x7fff81cf0ff7 com.apple.desktopservices (1.8 - 1.8) <B152EE07-235A-3997-ACC5-C31519C76F44> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x7fff81cf1000 - 0x7fff81cf4ffc com.apple.IOSurface (91 - 91) <812F4D48-6FD4-3DCB-8691-B077EBF981D7> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x7fff81cf5000 - 0x7fff81cfdff3 libCGCMS.A.dylib (599.7) <92AA4E85-7633-36E2-BAD0-7B1A2E48E75C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
    0x7fff81cfe000 - 0x7fff81d71ffb com.apple.securityfoundation (6.0 - 55122) <119D1C53-B292-3378-AEE1-A3B1FB02F43F> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x7fff81d72000 - 0x7fff81d8eff7 libsystem_kernel.dylib (2422.75.4) <F5C190DA-A845-3ADE-9B50-161A881BC136> /usr/lib/system/libsystem_kernel.dylib
    0x7fff81d8f000 - 0x7fff81d91fff com.apple.Mangrove (1.0 - 1) <E588D4DE-2498-33EE-9227-8773DB65767F> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
    0x7fff81d92000 - 0x7fff81f77ff7 com.apple.CoreFoundation (6.9 - 855.11) <DE55D963-05E1-3E4E-AFFC-B0784891016C> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff81f78000 - 0x7fff820aeffa com.apple.WebKit (9537 - 9537.73.11) <956870D5-ACE0-3029-B9EC-21F9CB1E715D> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x7fff820af000 - 0x7fff820fcfff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <484D6B2E-237D-34D8-9394-771F2F2294B8> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
    0x7fff82103000 - 0x7fff82113ffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
    0x7fff82114000 - 0x7fff82114ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <E80678A4-32A1-3654-8040-88D434E36F01> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x7fff82117000 - 0x7fff82120fff com.apple.speech.synthesis.framework (4.6.2 - 4.6.2) <0AAE45F0-FC6E-36B6-A6A7-73E6950A74AC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x7fff829df000 - 0x7fff829e9ff7 com.apple.CrashReporterSupport (10.9 - 538) <E4DA588F-C75A-39F6-9D2B-7B79F0245D39> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x7fff829ea000 - 0x7fff829eafff com.apple.Accelerate (1.9 - Accelerate 1.9) <CFEF9CBE-4A1A-33FD-9174-D44314BB28F3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff829ef000 - 0x7fff82a7bff7 com.apple.ink.framework (10.9 - 207) <96A56EAC-B4AC-3C9A-8C40-64E6196753CC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x7fff82a7c000 - 0x7fff82a8dff7 libsystem_asl.dylib (217.1.4) <B983CA60-F418-317B-B142-48A6376564FC> /usr/lib/system/libsystem_asl.dylib
    0x7fff82aff000 - 0x7fff82dcdff4 com.apple.CoreImage (9.0.54) <4D5D752E-A762-3EE5-9511-B956D0C945A2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
    0x7fff82dce000 - 0x7fff82dd0ffb libutil.dylib (34) <DAC4A6CF-A1BB-3874-9569-A919316D30E8> /usr/lib/libutil.dylib
    0x7fff82df9000 - 0x7fff82e02ff3 libsystem_notify.dylib (121) <31F9FEF5-2897-328A-8441-B7BDFEDB10D4> /usr/lib/system/libsystem_notify.dylib
    0x7fff82e03000 - 0x7fff831e4ffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x7fff83265000 - 0x7fff8326dfff libsystem_dnssd.dylib (522.1.11) <AEA21060-EFAA-3C63-8D53-CB22EE8B507C> /usr/lib/system/libsystem_dnssd.dylib
    0x7fff8326e000 - 0x7fff83278ff7 libcsfde.dylib (380) <48C0E3BA-ECE7-3337-918C-E65B4A5F0593> /usr/lib/libcsfde.dylib
    0x7fff83279000 - 0x7fff83290fff com.apple.CFOpenDirectory (10.9 - 173.1.1) <3FB4D5FE-860B-3BDE-BAE2-3531D919EF10> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x7fff832e7000 - 0x7fff8330eff7 libsystem_network.dylib (241.3) <A499D688-9165-3776-8C8E-C018897B5B13> /usr/lib/system/libsystem_network.dylib
    0x7fff8330f000 - 0x7fff8331bff7 com.apple.OpenDirectory (10.9 - 173.1.1) <6B78BD7B-5622-38E6-8FC6-86A117E3ACCA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x7fff8331c000 - 0x7fff83326fff com.apple.AppSandbox (3.0 - 1) <57582779-DAB3-3D27-8F2C-DA67C93CE8C2> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
    0x7fff83330000 - 0x7fff83377fff libFontRegistry.dylib (127) <401FA61F-4276-3296-9BFF-EC6EA7D7EDDE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    0x7fff83378000 - 0x7fff8345fff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
    0x7fff83460000 - 0x7fff8347cfff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
    0x7fff8350a000 - 0x7fff83517fff com.apple.Sharing (132.2 - 132.2) <3DFB1133-8FD3-3B60-8E9C-0FE62AACFD7B> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
    0x7fff83518000 - 0x7fff8354dffc com.apple.LDAPFramework (2.4.28 - 194.5) <67FA34C6-BDAD-3B99-B661-532C4C90AD8C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x7fff838aa000 - 0x7fff838acff7 com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x7fff838ad000 - 0x7fff838eefff com.apple.PerformanceAnalysis (1.47 - 47) <784ED7B8-FAE4-36CE-8C76-B7D300316C9F> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
    0x7fff838ef000 - 0x7fff838effff com.apple.Cocoa (6.8 - 20) <1482E95B-0C26-38AF-9A44-50ADE6C0876C> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff838f0000 - 0x7fff8393efff com.apple.opencl (2.3.58 - 2.3.58) <D557EA35-12EA-304F-9B88-AEACA827A201> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x7fff8393f000 - 0x7fff83adbff7 com.apple.QuartzCore (1.8 - 332.0) <3EA81377-BA5F-39EA-8BAB-24CC5480E322> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x7fff83adc000 - 0x7fff83b3bfff com.apple.framework.CoreWLAN (4.0 - 400.45.1) <775F9444-8059-30A2-8058-7F7ACD68CCF1> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
    0x7fff83b3c000 - 0x7fff83ba0ff9 com.apple.Heimdal (4.0 - 2.0) <5113294E-B07E-3E42-8CE1-5E4AD4120C92> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
    0x7fff83ba1000 - 0x7fff83be0fff libGLU.dylib (9.3.1) <0E488DE5-4E77-3478-97DE-2D751EF990DC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x7fff83bfb000 - 0x7fff83c13ff7 com.apple.GenerationalStorage (2.0 - 160.2) <DC0236CC-A0F7-31DA-A201-09D4319BE96E> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
    0x7fff83c14000 - 0x7fff83c7afff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <977C796D-E8D7-3378-A76A-2E71A65DF389> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
    0x7fff83cec000 - 0x7fff83fc0fc7 com.apple.vImage (7.0 - 7.0) <1DDB8AB7-03D5-3D20-9D77-C69074C6FD26> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x7fff83fcc000 - 0x7fff840d1fff com.apple.ImageIO.framework (3.3.0 - 1038) <355B8338-9DD8-3E2E-8758-E1C852403DEF> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x7fff840dc000 - 0x7fff840e9ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
    0x7fff840ec000 - 0x7fff84145fff libTIFF.dylib (1038) <965DD031-9246-3588-AC53-D284174F77FF> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x7fff84146000 - 0x7fff8414effc libGFXShared.dylib (9.3.1) <1503C66D-9CE6-36C5-8669-2534776F371F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    0x7fff8414f000 - 0x7fff841d7ff7 com.apple.CorePDF (4.0 - 4) <5B7DEF8B-0C3C-3450-899C-71ED8820D523> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
    0x7fff841f1000 - 0x7fff84236ff7 libcurl.4.dylib (78) <A34867CA-FA29-33CB-83DC-1D13A1F0EEDE> /usr/lib/libcurl.4.dylib
    0x7fff84237000 - 0x7fff84241fff libcommonCrypto.dylib (60049) <79B8E80F-E596-3302-8243-EC479B9546CA> /usr/lib/system/libcommonCrypto.dylib
    0x7fff84242000 - 0x7fff84304ff1 com.apple.CoreText (352.0 - 367.15) <ACA9E85D-275D-3388-A2E3-1B15FD1A0A39> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
    0x7fff84305000 - 0x7fff8433fff3 com.apple.bom (12.0 - 192) <9756CAB3-7802-38B0-80CF-3527D160E59F> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x7fff84389000 - 0x7fff843aeff7 com.apple.CoreVideo (1.8 - 117.2) <FE12553A-9B5A-337E-92BD-EA8A8194C91A> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x7fff843e0000 - 0x7fff843e7fff com.apple.NetFS (6.0 - 4.0) <D4FE0F16-3085-34AF-B860-3D46B98FAD2A> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x7fff843f5000 - 0x7fff84484fff com.apple.Metadata (10.7.0 - 800.12.2) <A9F5D471-8732-3F95-A4A2-33864B92A181> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x7fff84485000 - 0x7fff84489fff libpam.2.dylib (20) <A63D4DA2-06A4-3FB8-AC3F-BDD69694EE5E> /usr/lib/libpam.2.dylib
    0x7fff844a6000 - 0x7fff844d5ff5 com.apple.GSS (4.0 - 2.0) <0284500B-47BA-3FE8-A5B4-22A0E8D80783> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
    0x7fff844d6000 - 0x7fff845c4fff libJP2.dylib (1038) <1DC18933-53D6-335A-AA84-0366C9ACDFD8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x7fff845c5000 - 0x7fff845cefff com.apple.CommonAuth (4.0 - 2.0) <1D263127-5F27-3128-996D-7397660D0C6E> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
    0x7fff845cf000 - 0x7fff845fffff com.apple.IconServices (25 - 25.17) <36811973-8777-3211-863A-76B2C20B0ED0> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
    0x7fff8463a000 - 0x7fff84645fff libkxld.dylib (2422.75.4) <5448DCF9-721D-3B8C-AEFE-2A89477E82CF> /usr/lib/system/libkxld.dylib
    0x7fff84646000 - 0x7fff84648fff com.apple.OAuth (25 - 25) <7496D2E1-B554-3833-B5B6-6EABE80C0BEC> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
    0x7fff84649000 - 0x7fff84687ff7 libGLImage.dylib (9.3.1) <B256429B-16DA-380C-907C-FDEA06DE8BA8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x7fff84688000 - 0x7fff846f5fff com.apple.SearchKit (1.4.0 - 1.4.0) <33298263-5B12-340D-BB9D-D52303849561> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x7fff846f6000 - 0x7fff84822fff com.apple.MediaControlSender (1.9 - 190.4) <221ABE54-8A48-3093-BE59-F2308BF638C6> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
    0x7fff84823000 - 0x7fff84851ff7 com.apple.securityinterface (9.0 - 55047) <E64A6994-0176-39A1-866A-AB27F6A0034B> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    0x7fff84852000 - 0x7fff8493cfff libsqlite3.dylib (158) <447AA928-BCF7-3779-A7E5-210F264E0316> /usr/lib/libsqlite3.dylib
    0x7fff8493d000 - 0x7fff8494ffff com.apple.ImageCapture (9.0 - 9.0) <D9269440-8E56-3C03-88F5-F8AD662D17DB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • With TSM adware removal tool I was able to remove unknown software that was making ads pop up when using Safari. So the y don't pop up anymore. The problem now is that when I open safari It is still downloading websites and after awhile it

    With TSM adware removal tool I was able to remove unknown software that was making ads pop up when using Safari. So the y don't pop up anymore. The problem now is that when I open safari It is still downloading websites and after awhile it freezes the browser. I have to constantly go to Safari Preferences to remove them and then the browser will start working again. What can I do to stop this?

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
    Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    8. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • I have a MacBook Pro 5,4 running OSX 10.6.8 and Safari 5.1.10. A website i like has a known bug with 5.1.10 and recommends I install a newer version of Safari or use Firefox or Chrome. Just looking for advice on the best approach. Thanks!

    I have a MacBook Pro 5,4 running OSX 10.6.8 and Safari 5.1.10. A website i like has a known bug with 5.1.10 and recommends I install a newer version of Safari or use Firefox or Chrome. Just looking for advice on the best approach. Thanks!

    Unfortunately, Safari cannot be updated past 5.1.10 on a Mac running v10.6.8.
    So, the options are to upgrade to a newer OS X or use Firefox or  Chrome.
    Be aware, Apple no longer support Snow Leopard v10.6 >  www.ibtimes.com/apple-kills-snow-leopard-os-x-106-no-longer-receives-security-u pdates-1558393
    See if your Mac can run v10.9 Mavericks >  OS X Mavericks: System Requirements
    If so, you can download and install Mavericks for free from the App Store.
    Read prior to upgrading >   Upgrading to 10.7 and above, don't forget Rosetta! | Apple Support Communities

  • I have mac 10.6.8 and safari 5.1.10. on checking help website i am told latest flash player 16.0.0.305 is already installed BUT is not listed in my applications and unable to access sites requiring flash player. can anyone help?

    i have mac 10.6.8 and safari 5.1.10. on checking help website i am told latest flash player 16.0.0.305 is already installed BUT does not appear on my list of applications and am unable to access websites requiring it. have also downloaded flash player installer app but unable to download the flash player itself. can anyone help? thank you!

    Hi Anne,
    Your version of Safari is still supported.  Please see Adobe Flash Player | Tech specs for supported OS and browsers.
    If the Flash Player plugin is in the Plug-ins (disabled) folder it's because it's an older version that Apple has disabled in Safari.  This has nothing to do with whether or not Flash Player supports the browser.
    I'm not sure what you mean by "when i click on flash player itself i am told there is no application to open it."  Flash Player.plugin only works in the browser to view Flash content in the browser.  The plugin does not open files outside of the browser.  If you have SWF files you'd like to view outside of the browser, then you'll need the Flash Player projector. However, based on your previous comments this doesn't appear to be what you are trying to do.
    Google Chrome does embed Flash Player in it, while Firefox does not.   Mozilla has also recently started blocking older versions of Flash Player in Firefox similar to what Apple is doing in Safari.
    Following the 'clean install' instructions should result in you having the latest version of Flash Player installed that will not be blocked by the browser.
    Maria

  • I edited my web site. Now in Firefox I see the HTML language, in IE and Safari I see the website. What do I need to do to have all 3 browsers show the website

    I updated my website by doing some basic editing. Upon completion of the editing I checked out the website on IE and Safari and Firefox to make sure the changes looked the way I wanted them. On IE and Safari everything was fine, however, on Firefox the browser did not show my website it showed the basic HTML document. I am thinking there must be some code that Firefox got hung up on, but I have no idea how to figure out what firefox does not like and still keep the other browsers happy.

    Reload web page(s) and bypass the cache.
    * Press and hold Shift and left-click the Reload button.
    * Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
    * Press "Cmd + Shift + R" (MAC)

  • My school has a website.  The professor uploads files in Word.  When I click on the link at home using Pages, the download window opens with nothing in it and Safari opens with a blank in the address book.  What Could be wrong?  Wrong set up?

    My school has a website.  The professor uploads files in Word.  When I click on the link at home using Pages, the download window opens with nothing in it and Safari opens with a blank in the address book.  What Could be wrong?  Wrong set up?

    Hi Jo,
    If I'm interpreting this correctly, the Word file downloads correctly, but when you open it in Pages, the link(s) which your instructor has embedded in the Word file are not correctly translated into Pages.
    If the link shows the actual address, you should be able to copy that and paste it into the location bar in Safari, press return, and get to the website that way.
    An alternate route might be to download one of the open source Office applications, OpenOffice.org, LibreOffice, or NeoOffice. These are written to more closely emulate the behaviours of MS Word than Pages, and may provide better support for links embedded in Word files.
    Regards,
    Barry

  • How do I copy all my saved Websites and Usernames and Passwords in Safari in one click?

      I am trying to save all my Safari Websites and Usernames and Passwords stored in safari all at one time, how do i do this.

    I would suggest staying on Snow Leopard and using Soho to access iCloud contacts and calendars. Snow Leopard will allow access to iCloud mail without a problem.
    Have you checked with Grass Valley as to the availability of updated software for their A to D converter?
    PS
    I have used the ADVC 110, it required no software at all, just a Firewire connection, which converter are you using?
    As for the multiple operating system idea, it will mess up your workflow much more than you expect.

  • I keep searching and cannot find how to bookmark a website in Safari on ios7

    I keep searching and cannot find out how to bookmark a website in Safari on IOS 7. On 6 it was an arrow that took you to a number of
    options. It appears to be gone.

    It's now in the "Action" menu (the icon with the arrow pointing up out of the square box).  Tap that icon, then tap "Bookmark".

  • Safari is not keeping me logged into websites.  Problem only began after most recent update (Yosemite 10.10 and Safari 8)

    Since updating to Yosemite 10.10 and Safari 8, Safari has not worked properly.  Safari used to automatically log me in to websites like amazon.com, Facebook, google, etc.  I would click on the bookmark, and I could immediately start browsing.  Now, I need to click the link, then click the username box, click on my username which autofills, and then login.  Any help would be greatly appreciated.

    Alright, well again I was able to resolve this on my own. Not sure how though.
    I started accepting the "Do you want to store this password..." requests and they started to stick finally. Facebook stays logged in now, even after quitting Safari. I've just upgraded to 10.5.8 and Safari 4.03, everything seems to be fine (knock wood). Marking this SOLVED for now.

  • My iphone 4 was updated 2 months ago, after updated the safari suddenly stopped working.I open the safari and it stops immediately. i cannot download anything or access any website through Safari. What shall i do to resolve this issue?

    My iphone 4 was updated 2 months ago, after updated the safari suddenly stopped working.I open the safari and it stops immediately. i cannot download anything or access any website through Safari. What shall i do to resolve this issue?

    Yes but there's no point doing it here. As the Terms of Use make quite clear this is a User to User forum. It's Users like you talking to other Users. It's not a channel to communicate with Apple.
    Regards
    TD

  • Is there any diffence in rendering websites with safari for windows and safari for mac os, or are both equal?

    Is there any diffence in rendering websites with safari for windows and safari for mac os, or are both equal?
    So is it necessary to buy a mac to guarantee that a website acts like it should, or is the Safari for Windows enough?

    So is it necessary to buy a mac to guarantee that a website acts like it should, or is the Safari for Windows enough?
    Pages render the same for Mac and Windows in Safari.

Maybe you are looking for