Week 48 macbook with RSD?

My macbook arrived today. I used it for about 8 hours - normal wear, lots of installing, no stress tests. I wasn't doing anything particularly stressful at the moment it happened - IMing a friend and downloading Inquisitor X - when my computer restarted itself. I log in, get back on IM, and the computer restarts again before I can get a message off. The time between restarts has decreased to the point that I can't log in any more. Booting from CD doesn't work, the gray loading circle just keeps spinning. I've gotten Hardware Test to run twice, and it hasn't found anything on either test.
I know the RSD problem was fixed weeks ago, and I had run Software Update first thing when I started the computer, so it should have the SMC update on it.
Ideas?

What I would adive you is to get it replaced as you're still in the 15 days period to get it replaced. Because it seems that you got a defect unit, as it looks like you are the only one to have this issue, at least the only one I've read recently on this forum.
But before unsure that you tested everything from resitting the RAM, going through reseting PRAM, PMU..etc to a full hardware test. Of course if one of these measures solve the problem there is then no need to ask for a replacement.

Similar Messages

Week 29 Macbook with Minor Mooing

Is this acceptable or should I add it to a list of issues I'm having and tell the CompUSA ppl tomorrow when I go in (If I go at all)

I haven't heard that. A firmware update will fix the fan spin up/down problem that creates the moo. My first Macbook had the sudden shutdown problem and was very silent. This one is cooler, has never shut down on me, but has a faint moo that lasts for about 10 minutes or so every so often.

For those with RSD: what is your Problem Description?

I just got the box by DHL to send my MacBook with RSD to Memphis. On the other side of the shipping label is:
Problem Description: No Power/No Light.
This obviously doesn't describe the problem. So, others with RSD that are sending your MacBooks to Memphis: what does your Problem Description say?
I found an old post (http://discussions.apple.com/thread.jspa?messageID=2889831&#2889831) about this but that was made before this problem became widespread like it is now.

BOTH BOXES I've received in the last two months (one each for the TWO TIMES I've sent my MB in, once for RSD, second time cause it died completely with 15 minutes of getting it back from the RSD repair) said "No Power/No Light," but through my discussions (many) with AppleCare, they are aware of the actual problem.

NEW Macbook with random RESTART! HELP!

This is my second attempt to post as I had my 3rd random restart while typing!
I have a week 36 MB. I waited to get my very 1st MAC until the last day of the free ipod deal...hoping I would get the MB that had been freed of the shutdown problems.Can someone please advise this newbie on what could be the problem? Do I start with calling applecare or just make an appt. at genius bar?
Also, read in an old post that temp. might be the problem. I have only heard my fan come on once since i had this thing and it was befor I was experiencing my restarts. How do I check the operating temp. and what is considered too high?
Thanks for any help!!!

To check the temperature, do a Google search for "coreduotemp". Temperatures are subjective -- everyone's runs a bit different. Apple won't say anything about it. Intel has documentation that says the processor itself is OK up to 100'C. Personally, when my MacBook started RSD'ing, the temp wasn't any higher than normal.
I'd follow kjk's advice and either give Apple a call or make an appt at your local Genius bar.
RSD is a known issue and I'd be very surprised if the Genii (and the people at Apple's repair depots) can't replace heatsinks with their eyes closed by now.

Frequent 30 second spinning cursor in MacBook with 2GB RAM?

I currently use a G5 dual processor desktop and a laptop daily. I just switched from a MacBook Pro to a MacBook with 2 GB of RAM. All of them have identical configurations that were copied from one machine to another over Firewire at install time.
After switching from the MacBook Pro, I immediately noticed that it quite often "hangs" for a few seconds with a spinning cursor at strange times. It seems to do this pretty consisently when waking from sleep, but it does it many other times as well.
I've noticed it a lot in Mail but it happens in other applications too.
I've noticed that when it hangs, my Activity Monitor shows that the processors are NOT fully utilized.
From reading the previous posts in the thread "Slow Performance", my experience seems to be different because I have plenty of RAM and can compare it to the same setup on a MacBook Pro but am definitely noticing slowdowns.
Anyone else seeing this kind of "hang" or "delay" with a spinning cursor on their MacBook?
~Josh

I think that my problems has been solved by tech support. They reckoned it was a problem with the power management which was resolved by the following....
Shutdown
restart holding CTRL ALT P & R (To resest NVRAM)
Shutdown
remove all peripherals, power supply AND battery.
Hold down power button for 15 seconds
Put the battery back in and reboot.
After I did this I ran parralells with windows XP in it which is quite processor intensive and is the thing that will always cause my problem and the fans would kick in as normal at about 60 c, but this time the temperature actuallly went down to 55c and then would fluctuate at 57c +-2c whatever processing I was doing and NO SPINNING beachball.
I have only test for one night but it is the first time that I have used my system without the problem since I have had it (2 weeks).
I hope this helps someone.

Battery no longer charges to full capacity on 1-week old macbook

Just as the topic says; brand new macbook, one week old, charge stops at 95%. The magsafe does not connect itself very well either... here's the battery information from the system profiler:
Battery Information:
Model Information:
Serial Number: 9G01*
Manufacturer: DP
Device name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0201
Hardware Revision: 0002
Cell Revision: 0158
Charge Information:
Charge remaining (mAh): 5553
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 5818
Health Information:
Cycle count: 1
Condition: Normal
Battery Installed: Yes
Amperage (mA): -18
Voltage (mV): 12335
Dunno what the rest of the information means, but clearly it says "fully charged" but "not charging..." I've been keeping it plugged in to not let the charge run dry, but I'm afraid if I somehow don't leave it plugged in I will end up having some week-and-a-half old macbook with zero batteries that won't run unless I plug it in.
a) Seems to me like a hardware problem, I think someone in my house must've dropped it, the magsafe slot seems a little misaligned. I've just switched over from PC on which I used to do some hardware repairs. Any way for me to take this thing apart and just sort of adjust it myself? Hopefully this is the only problem....
b) In the case I'm not able to do hardware work like that... is this covered under whatever warranty I have? I mean, it's only a week old... I had hoped the macbook would be at least a LITTLE bit resistant to such small damages... really seems fragile and prone to breaks, judging by the massive amounts of problems with the batteries on these forums.
Help, anybody?
Message was edited by: hjdjoo
< Edited by Host >

Seems like a couple of things going on. First, don't worry about "not charging" when your battery is between 95% and 99%. The software actually prevents the battery from charging in that range, so as to minimize the number of discharge-charge cycles that accumulate on your battery. If you unplug for a while (letting it drain to, say, 90%) and then replug, the battery will start charging.
Second, have you done the initial calibration, as your manual instructed you to do in the first few days?
http://support.apple.com/kb/ht1490
Set some time aside and do that if you haven't.
Third, if you feel the MagSafe slot is misaligned, make a Genius Bar appointment and see what they think. If it is out, you may be able to get it repaired there while you wait.
Finally, this:
really seems fragile and prone to breaks, judging by the massive amounts of problems with the batteries on these forums
Keep in mind that Apple sells, literally, millions of computers every quarter. If 100, 500, even 1000 people show up here with a complaint, that represents a small, small fraction of actual Mac owners.

How Do I Find Out What Build Week My MacBook Is ?????

Hi People,
i was just wondering if anyone could help me find out what build week my macbook is as some people are having problems with there macbook and they are saying it has something to do with the build week my macbook will be a week old on the seventh of november can anyone help me please ?????

Personally, I don't place any weight on the build week of your MacBook. Mine was ordered the day they were announced and I haven't had a single issue with it whatsoever. So, bear in mind that the reports you see here are ONLY from people having problems. You're not going to see many posts here from the hundreds of thousands of folks who are not experiencing any problems with their MacBook from any week. And just worrying about your build week and waiting for something to go wrong is just not healthy behavior for an adult.
With that said, Apple doesn't like people deconstructing their serial numbers, especially here in Apple's forum, so this topic may disappear or be locked. But, the "build" year and week is in your serial number. It's probably something like X635XXX... That would make it 2006 and the 35th week.
-Doug

Macbook with lion; external monitor won't wake

I have a 2008 unibody aluminum 2.0 ghz MacBook with an Acer s232HL 23" external monitor. Lately I've noticed that the external monitor won't come back to me after I put the computer to sleep. I'm using Lion and a Dynex MiniDisplay Port to DVI adapter. I never used to have this problem with Snow Leopard, but I got Lion right after it came out, and I could swear this problem didn't really start until a week or two ago.
I'm able to get the monitor back, but only after unplugging and replugging it in about 15 times.
Here's what happens:
I wake the computer up from sleep. The laptop monitor comes on. The light on the monitor turns from amber to blue, and it cycles through its ports–DVI, HDMI, and VGA–looking for a signal, before saying "no signal", and going back to sleep.
I unplug the monitor from my laptop.
My laptop screen briefly turns blue as it is reinitializing.
The Acer light goes from amber to blue again, and cycles through its display. If I leave it unplugged, it says "no cable attatched," or something.
I plug it back in.
Laptop monitor briefly goes blue.
Acer light goes back to blue and it cycles through its ports again before saying "no signal."
I repeat this a multitude of times, until the computer and monitor seem to randomly agree to speak to eachother.
Has anyone else experienced this and found a more acceptable solution than mine?
Thanks,
Sam

Hi Sworden79, I'm having exactly the same problems with my Macbook Pro 2011...
I didn't notice the problem at the begining, I think it start to happend with one of the Lion updates...
Is really anoying... to make it worst, some times when I restart the computer if the monitor is plug in the computer freeze... I have to disconect the monitor from the computer, then force restart long pressing the power button, wait till Lion load and then connect the monitor back... (experiencing this issue that you are describing then...)
I notice that it reduce the amount of cicles it takes to recognize the monitor if you have display preferences open when you connect the monitor to the mac...
This is SO annoying!

HT1414 I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without

I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without iTunes

I hope that you can see this response. The forum software is acting quite bizarre today.
You really do want to restore with your own computer. There is an off chance that you might be able to backup first, but I really think it is a very slight chance now since you got the connect to iTunes screen. But on the chance that when you connect, it sees the iPad and allows a backup, I would to not have you wait to use your own Mac.
If you cannot create a backup, you will lose everything that you have put on since the date to the last backup. So of your last backup was three weeks ago, you will restore the iPad to the condition that it was in three weeks ago.
If you do a lot of traveling, using iCloud for backups might be a very good idea. I use iTunes primarily and I backup my MacBook Pro with Time Capsule, but I still use iCloud as a secondary backup. I don't have enough data that I have exceeded the free 5 GB that you get with iCloud, so I do use it just in case.
I can't explain what happened with the update, I can only tell you that it does happen to other users. I have never had a problem when I updated and I having been updating over WiFi since iOS 5 came out. Taking a guess, maybe an interruption in the connection - especially of you tried updating using a hotel's WiFi network, or a power surge maybe. Whatever the cause, it is most likely a one time thing. That doesn't help your situation I know, but hopefully it won't happen again.

Week 34 MacBook Pro, whine still there?

I just got my replacement Week 34 MacBook Pro (week 32 one was physically damaged on arrival). I've been noticing a slight buzzing noise when the AC adapter is plugged in and it goes away when I open Photo Booth. However it is nowhere as loud as I remember the original whine issue being with my first macbook pro before it was stolen. Has anyone else experienced this?

mine has a slight cpu whine even after mlb replacement. Plugged or not. Sure it is quieter than before but still there. I am thinking to send back my MBP for repair again but my question is is there any unit with no cpu electric whine at all ? i don't want to risk another repair and have the same result at the end.
MBP 15 2ghz Mac OS X (10.4.7)

Replacing my 2 week old Macbook Pro.

i've had my MacBook Pro for about 2 weeks now
within the first week i noticed problems with my display, well lid.
it has bubbles on the top of the lid, the edge of the screen is popped out, and the lid won't close evenly
now, if i go to an Apple Store and tell them my problems with a 2 WEEK OLD MACBOOK PRO,
will they replace my current MacBook Pro? or will they just replace the screen?
and i do have Apple Protection Plan for 3 years..

well is it possible for them to fix it there?
oh and how long could that take for them to send it to apple?
sorry if im in anyway pushy or something
its just this is my first macbook pro and i dont want to be going back and forth to the apple store whch is an hour away from me.. thank you
Message was edited by: milem14

Got a MacBook with 10.5.8 I am anable to burn cds, dvds, and dl dvds. Everything worked before I reformatted my computer but now it comes up with error messages like unable to communicate or something about the laser power levels. Help! Anyway to check

Got a MacBook with 10.5.8 I am anable to burn cds, dvds, and dl dvds. Everything worked before I reformatted my computer but now it comes up with error messages like unable to communicate or something about the laser power levels. Help! Anyway to check to see what is going on?

Hi I am having the identical problem with my 24" intel iMac 2007..... Did you ever figure out what the problem was? I'm on round 3 now and with a completely blank grey screen and it won't start up from the disk 1.. I also have diskwarrior and techtool pro as well as the osx leopard and snow leopard disk... The HD is new.. Replaced by apple 3 months ago.. Don't know the cause the first time this happened about 9 months ago.. 2nd time, 6 months ago it never rebooted from the office for mac 2008 critical update... Did a clean install after backing up to TC... Took it to apple replaced HD even though it appeared ok, they checked all hardware and I ran techtool pro daily ever since. Last week software update had several updates avail. Office for mac being one of them.. I updated and have never booted since.. . I swear to never ever use another Microsoft product as long as I live if I can just fix this once more... Help me please

Do week 26+ Macbooks moo?

(to avoid sob-story, skip to 4th paragraph)Well I'm on my 3rd Macbook and not quite sure what to do. I bought my first Macbook almost a month ago (which was also my first Apple). Opened it up at home and discovered a cluster of 3 dead pixels dead center. The next morning, I drove back to the Emeryville store and a genious tried to tell me I had to keep it. Spoke with the manager and got an exchange without restocking fee.
Macbook #2 had an idle temp of 65c, not highly unusual, but it mooed dreadfully from 65-69, which covered just about every typical load I would ever put on the machine between firefox, itunes, and word. The moo was loud enough that my wife didn't want to study in the same room as it. Called Apple support and got a hold of a "second tier" tech who guided me through a few various memory resets and told me to bring the Macbook into the Apple store. Ran into the same genious at Emeryville who told me he couldn't hear the moo, even in back, and then that this was the way Macbooks are supposed to run the CPU fan. He even picked up the Macbook at one point, with his fingers on the LCD and turned it upside down with his ear to it.. scratching the glossy (gotta love this guy). Suffice to say they did not offer to fix it since there was no "demonstrable" issue.
Switched gears and brought the Macbook to the Palo Alto store, which I have to say is an entirely different experience. The genious immediately identified the problem and offered to either have the machine fixed or exchanged. I took the latter and ended up with macbook #3 which has the exact same CPU fan throttling issue, plus kernel panics.
Last night I called Apple support and they told me they that they have figured out what is causing the moo and that it is not a firmware issue that can be fixed with an update, but a hardware issue which should be sent in. I have to say I'm a little confused at this point because I've heard three things from Apple re: the moo: 1. It's spec, 2. It's going to be fixed via a firmware update (which other users have reported and would seem to make sense) and, 3. it's purely a hardware issue that shoudl be sent in to Apple.
I don't really know what to do at this point. I absolutely love everything about the macbook aside from the moo, but using this notebook in class or at a meeting at work would not be an option with the noise factor. I'd feel guilty returning a 3rd macbook because at a certain point it's a little ridiculous, and figure I'll just get another mooing Macbook in return.
I have read online that week 26 macbooks are a "rev. 2" and that they both run slighlty cooler and do not moo, can anyone confirm this?
macbook Mac OS X (10.4.6)

OK
how are the chances the 'moo' will be fixed with a firmware-update?
I have the moo also. Had it in my first macbook, which i send back because of a broken superdrive. And i have it in my replacement (the 'moo'). It's not as loud as in my first macbook but still. I also can hear the harddrive spin (constantly). Most iritating when it is quiet in my room. There are more problems, but i don't want to apply for a third one. Cause there are so much good things about this one: no kernel panics, no dead pixels etc. So stuck to this one. Only bringing it in for a good check-up. With a squaky lid as excuse. Then they can check the complete macbook. Rather have it repaired (if possible) then replaced.
But about that firmwareupdate. Will it become available?

Does Macbook with intel core2 duo suffer from discolor on the handrest?

I was wondering, I have a Macbook with intel core2 duo, and was wondering if it suffers from discolouration as in the previous model with just intel core duo?

Am going to have to contradict you and say no, it
hasn't been resolved. I love my Mac almost beyond
words but after 4 weeks it was showing signs of
discolouration + I intend taking it in for a chat.
What you mean is that it's supposed to have been
resolved.
I've always maintained that the chassis and plastics on the MacBook are really poorly designed. Not saying that about the electronics, which, in my opinion, is purely elegant. By saying ''poorly designed'', I'm not attacking Apple. Just that sometimes this stuff happens.
So, my solution was to go with the flow and look for options that combat it. In my case Mareware makes a decent skin that goes where your palms go.
I'm on my second skin. The first skin was white to match the MacBook plastic. However, even though my hands are generally clean, the Mareware began staining after about four months.
So, I purchased a second skin, a BLACK skin. Kinda cool. Contrasting. And it just doesn't SHOW the staining.
Anyway, I really have enjoyed using the MacBook. Don't like the case. Apple did a great job in getting the heat issue resolved. Just the case... No biggie for me.
I love this computer.

My 1 week old macbook pro battery is dying.

my 1 week old macbook pro battery is dying. i charged it to 100% then went to bed and this morning it is at 32% when turned on. What the heck?

my light does not flash in sleep mode.
Which means it isn't sleeping. Run the Console and put the computer sleep. Experiement with the sleep command and closing the lid. Does it sleep with the sleep command but not the lid? Does it not sleep in either case. In the Console, by default, you'll see all the messages that are logged. Pay attention to when you close the lid or execute the sleep command and pay attention to the log entries that occur at that time and shortly afterwards. You might find a sleep terminated type message which will give you a clue about why it isn't sleeping.
There are also programs that are known to cause insomnia. At the head of my list are all it one printer software because the drivers often constantly look for an incoming fax or the keypress from the AIO printer console.
One more thing - if you have been putting it to sleep and then disconnecting USB or FireWire devices - that's the problem.

Week 48 macbook with RSD?

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