Week old macbook (white) will not read discs and ejects after a few seconds

Hello, my mother got her macbook a week ago, and while I was at school this week she hardly used it. I've come home today with my office mac 2008 disc and while trying to install I learned her macbook would rather spit the disc out than read it (does not even show up on the desktop). I know for a fact that the disc is not the problem, seeing as I just loaded it on my macbook earlier this week. I'm about an hour and a half away from an apple store so visiting is sort of an inconvenience. However Best Buy is about 10 minutes away, but I'm not sure if my apple care insurance will work there. Any ideas on how to fix it? Thanks in advance guys.

Apple has a 14-day return policy, so if the MacBook is only one week old I think it would be worthwhile to make the hour and a half journey to get a replacement, if necessary. For me, that would be better than taking it in for repair. Of course, while you're at the Apple Store they will take a look at it and perhaps they can quickly correct the problem rather than replace the MacBook.
Bob N.

Similar Messages

  • While installing snow leopard 10.6 on macbook pro, install begins then disc is ejected after a few minutes?

    While installing snow leopard 10.6 on macbook pro, install begins then disc is ejected after a few minutes?

    Does the disc look like this DVD?

  • MacBook Pro optical drive will not read discs

    My 2011 17" MacBook Pro will not read discs. Whenever i inject a disc, it does not start spinning and ejects after about one second.

    Thanks Silvergc. That's exactly want I did and all is ¡muy bueno!  now.

  • Macbook Pro will not read CD's.

    My Macbook Pro will not read CD's. They have data on them, but they open up as blank CD's when I insert them into the drive. I know that they are not blank because on another Macbook Pro, they open up just fine. Some CD's will work while others will not. Why would a CD open on another Mac that is just the same?

    I am having a similar problem.
    Mine is a Mid-2009 model that I bought used on Craigslist... and now I notice the problems.
    If I insert a commercial DVD, it spits it out after about 10 seconds. If I insert a burned DVD, it asks me if I'd like to write something to it.

  • Macbook Pro will not read CD. Comes up with the message "The disk you inserted was not readable by computer"

    Macbook Pro will not read CD. Comes up with the message "The disk you inserted was not readable by computer"
    Is it a hardware problem or a software problem?
    Any help solving this would be appreciated

    Hello M1ckyD,
    The article linked below details a number of troubleshooting steps that can help resolve issues with your Mac's Optical Drive.
    Apple Computers: Troubleshooting the slot-loading SuperDrive
    http://support.apple.com/kb/HT2801
    Cheers,
    Allen

  • HT204384 I have a SanDisk Memory Stick PRO Duo and my MacBook Pro will not read it.

    I have a San Disk Memory Stick PRO Duo 4GB and my MacBook Pro will not read it. I have also connected the card into a card reader and connected it to the USB port and nothing happens. This is really frustrating. Why wont my computer read my card?

    Are both , the printer and the mac in the same network?
    You can find the right software and instructions here:
    http://welcome.solutions.brother.com/BSC/public/eu/eu_ot/en/model_top/colormfc/m fcj870dw_us_eu_as.html?reg=eu&c=eu_ot&lang=en&prod=mfcj870dw_us_eu_as

  • My macbook pro will not play a video without pausing every 11 seconds. PLEASE help me figure out what is wrong. very frustrating

    my macbook pro will not play a video without pausing every 11 seconds. PLEASE help me figure out what is wrong. very frustrating. I have already tried restarting

    buckmacie,
    has the video been completely downloaded onto your MacBook Pro when you start to play it? Or are you playing it while it downloads, AKA streaming it?

  • My macbook air will not turn on and it has been charging all night? What to do?

    My Macbook Air will not turn on this morning after charging all night, what can I do to start it?

    Check the adapter >  Apple Portables: Troubleshooting MagSafe adapters
    And try a different electrical outlet.

  • I Mac is not reading from DVD drive. Disk will insert, then some noises but after a few seconds, nothing.

    I Mac is not reading from DVD drive. Disk will insert, then some noises but after a few seconds, nothing. I am trying to install Broterh printer disks. Any ideas? I am on Mavericks.

    Reset the NVRAM/PRAM and Reset the SMC, then try again.

  • ITunes Store will not load properly and returns too homepage in seconds

    iTunes Store will not load properly and returns too homepage in seconds what do I do too fix it

    I am having the same problem now, did you ever find a way to fix it?

  • Ipod will not stay connected for more then a few seconds

    I was going to update my nano this morning after downloading the newest version of software, and first off it said the firmware was corrupt. so then I restored it, and it would not restore to the new version so i used the older version. the ipod seems to work in my hand but when i connect it to my computer it will not stay connected for more then a few seconds, then it ejects its self, but itunes still shows it as being there even though the rest of the computer does not
    I have not had any issues with it since i bought it which was last june.
    any ideas?
    John

    Hi John,
    I would suggest, with your iPod disconnected, that you force your iPod into disk mode (following the instructions in this article)
    Connect your iPod to your computer.
    Then, try restoring it in iTunes while it is connected in disk mode.
    Can you successfully restore your iPod?
    If so, when the restoring and resyncing process is all complete, now update your iPod to the latest firmware.
    Any success with trying that?
    -Kylene

  • My 4s iphone will not restart. It also pings every few seconds when plugged in.

    My 4s iphone will not restart. It also pings every few seconds when plugged in.

    ShaheenFromBrighton wrote:
    will not do anything, but when plugged in it goes to appleboot logo then shuts off, i left it in rice hen in the sun, all visible damage has gone, bubbles mist etc,it will not restore either. however i put it in dfu mode and itunes rcognised it,plz help, thanks
    You'll need a new phone, now or later is up to you

  • While running how do I get my podcast to play one song and move to the next and not skip to the next after a few seconds into the song?

    I recently started running and downloaded the Couch to 5K webcasts, while running how do I get my podcast to play one song in it's entirety and move to the next and not skip to the next after a few seconds into the song?  I beleive it's the motion of the running that is causing it, is there a setting I need to change?

    Hello nowrunning,
    Is the "Shake to Shuffle" option turned on in your iPod's settings?  To check, head to Settings -> Music -> Shake to Shuffle and make sure it is set to Off.
    B-rock

  • PC will not read disc which came with N95 8GB Phon...

    Upgraded to N95 8GB. So far so good, then !!!. Came back from hols to link with PC to find that the CD drive and DVD drive will not read the disc which came with the phone. PC will still read other discs but not the Nokia disc. What is the disc format and can I get what is on the disc elsewhere?

    It's probably just a damaged disc. You can download the PC Suite software from www.nokia.com/pcsuite, as far as I know you can't get replacement CDs.

  • My new macbook pro will not read a pc disk

    A DVD-r generated on a PC of unknown type and model was given to me. My Mac will not read it, but other PCs will. I am in the wilderness here physically and I really need to read this disk. My MBP is fully up to date with OS 10.6.8 The internal drive can read other DVDs just fine. I insert the DVD and my computer reads it as blank. Can you help? I thought MBPs could read anything. Silly me

    Chances are that the disc was burned without finalizing it on the PC, which is essential for a Mac to be able to read it. If that wasn't done, there's no way you can access its contents. This is not a result of the machine on which it was burned, it's a user error. Request another copy of the disc that has been finalized properly.

Maybe you are looking for

  • Can't select images in Pages 5.2 from updated older Pages document

    I have a Pages document created 18 months ago.  Upon trying to open and edit in the new Pages 5.2, none of my images in the sidebar (outside my main body margins) are now selectable.  In prior Pages versions you had some feature to allow you to selec

  • In the output list Repeating one line always when generating query by sq01

    Hi, I have generated a query in sq01 for list material document for movment type 301 (Transfer posting) using below tables : MSEG          Material No. MATNR, Movt. - BWART, Qty. -MENGE MKPF          Material doc. field  MBLNR MARC          Stock in

  • Importing Organization in CRM 2015 Issueing timeout Errror

    Dear All. I am Having Trouble with importing the Organization into MSCRM 2015 , The Following screenshot is showing that Error. And The full description of that error is "Timeout expired.  The timeout period elapsed prior to completion of the operati

  • Problem with purchase requisition interface via SAP XI

    Hello. We are integrating the purchase requisition from external aplication to SAP through SAP XI. SAP XI send a IDOC to SAP R3 to create the purchase document. The conection is made with rfc conection which has set the comunication user and logon la

  • Link error when migrating from SUNWspro_6.2 to SunStudio 11

    I'm trying to "migrate" an application to be compiled with SunStudio 11 while now is successfully building with SUNWspro_6.2 in both release and debug mode. Using SunStudio 11 the application can be successfully built in release more (without -g opti