Weird battery measurement issue. [Lumia 920]

Hello,
So a few hours ago I noticed that the battery was 9% (seemed pretty normal, since I recharged it only 2 days ago)
I decided to play a game or two to push the battery to it's limit to fully recharge it again.
Okay, afer an hour or so the screen went off and said "Goodbye". Seemed pretty straight forward, but I wanted to boot him up again just to check if everything of the battery was gone. I started it, and what do I see? 48% battery left. I thought it was some mistake to I played a game again for 30 minutes and noticed that it went down to 46%.
It looks like my phone thought the battery was dead while it still had half of it's power over?
First time I try to reboot after it shuting itself down cause of battery, so I can't say that this happend before (yet).
Any idea what happened?
"Applepiee"

I have exactly the same problem like lot of people.
Nokia don't care at all.
I have bump at least 5 topics a few days ago speaking exactly same bug !!
Here are my posts :
http://discussions.nokia.com/t5/Nokia-Lumia/Nokia-lumia-920-battery-level-varies/m-p/2370511#M87606
http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-920-Battery-Issue-Shows-wrong-Info/m-p/2370299#M87...
http://discussions.nokia.com/t5/Nokia-Lumia/Battery-Miscalculations/m-p/2370287#M87595
http://discussions.nokia.com/t5/Nokia-Lumia/Battery-issues-sound-like-a-software-bug-Lumia-920/m-p/2...
http://discussions.nokia.com/t5/Nokia-Lumia/Battery-gauge-on-Lumia-920-not-reliable-at-all/m-p/23702...
and....... there are others.......

Similar Messages

Audio/Microphone Issue - Lumia 920

I suddenly have an audio and microphone issue with my Lumia 920 which I've had for two months.
Regarding the microphone, people are suddenly having a tough time hearing me speak into the phone in conversation.
Regarding the audio, the noise from playing video is working, but I can not hear any music. The music is running, but no sound.
Very frustrating problems.
Thanks for any help.

I think Nokia is taking this issue way too lightly. It is now a rampant problem with the 920. People just cannot hear me when I make or receive a call. I do not have any protective case that would interfere with the microphone function etc.
I have searched the issue - and it is becoming a common problem that people have a hard time hearing you on a call - unless, that is, if you use speaker phone function.
Is Nokia going to address this issue - or keep treating it as a non-issue? I have requested a replacement from AT&T - but I anticipate the same issue coming up with it. I would rather not have my phone replaced - especially if Nokia/MS could issue an update that solves this issue.
Thanks

Nokia Lumia 920 potential battery drain issue?

Can you Nokia confirm this? http://reach.jdbpocketware.com/topic/128305-to-nokia-ref-lumia-920/
The issue illustrated in detail:
Nature of Windows Phone buttons
Pressing either the power button or the camera button will cause the device screen to turn on, even when the proximity sensor detects proximity.
[IMAGE http://i.imgur.com/M2to9.png]
The lockscreen behavior
Upon power on, screen lights up and shows the lockscreen (or camera), which runs a timeout to auto power off the device if screen is not touched in X seconds.
But if screen is touched, the timeout counter is restarted, so continuous touching could lead into a loop, the "death loop" which won't let the device to power off (standby) and will consume battery life.
[IMAGE http://i.imgur.com/2HNdV.png]
New touchscreen technology
The Nokia Lumia 920 comes with a touchscreen that reacts to touch from pretty much any material such as metal or clothes. This can be dangerous.
[IMAGE http://i.imgur.com/4tbyY.png]
So here is a theory
When the phone is inside a pocket or bag it can be touched by other objects. These objects can press buttons and can touch/rub the screen. This will initiate the "death loop" for who knows how much time, could be minutes or hours, depends on how active the user is since body movement will produce friction between objects/clothes and touchscreen:
[IMAGE http://i.imgur.com/XMT0y.png]
The "death loop" will drain battery and battery is precious.
Solution?
Should be simple: screen must not power on if the proximity sensor detects proximity. Current version of Windows Phone does not take care of this. The big question is: will Windows Phone 8 take care of this? Is the Lumia 920 a potential battery drainer?

I don't understand why we have to spend our valuable time in the forums for days and nights to FIND HOW TO FIX THAT CRAB!! NOKIA company did not handout these devices FOR CHARITY.All of us had paid around a thousand dollars to buy this Phone. They have got to work overtime to fix it and publish a solution otherwise recall the devices back.

Lumia 920 battery life issue

I have a small battery queries on my phone, Lumia 920. The phone is new, I am approx. 1 month of goes perfectly, only last night I noticed a strange thing, I say. I had to hang up (shutdown) because I was in a medical practice with 12% battery status. After about 2 hours we reopened (power on) and found that my battery status shows 74%. And went so until the next recharge, about 36 hours. It is normal to happen? Thanks in advance.

It is not normal but it can happen. Battery meters are very approximate and readings are based on output voltage which can sometimes temporarily dip or rise due to use.
You can minise the discrepancy by calibrating the meter. This is done by running the battery down and then charging till full without interruptions.

Nokia Lumia 920 loads of issues after Denim update...

Everything functions well, but after updating it to Lumia Denim + Windows Phone 8.1 Update 1 I first got some weird installing issues, then it started randomly crashing, then it worked fine again, of-course it won't back-up as usual (so no hard-resseting for me), and the live folders seem buggy for no reason at all, but for some reason whenever I attempt to create a live folder it takes me 5 minutes and it won't ''accept it''.
Also for some reason there is no ''Hey Cortana'' or maybe this simply isn't for the Nokia Lumia 920.
Attachments:
wp_ss_20150226_0009.png ‏614 KB
wp_ss_20150226_0010.png ‏611 KB
wp_ss_20150226_0011.png ‏405 KB

Hi, TulaTheQuang. You may try checking if there is any update on the phone system apps by going to Store >... > settings > check for updates and see if these will fix the problem. If not, try rebooting your phone by holding the volume down and power keys at the same time for 10-15 seconds, release and the phone will restart. After this operation, you may need to set the date and time on the phone. Let us know what will be the outcome. For the availability of Hey Cortana, you may refer to this link: Will I get “Hey Cortana” voice activation after Lumia Denim update?. Link is applicable regardless of your region.
Regarding your concern about the calendar, gilesrm74. The feature is currently unsupported on the device, but you may post your concern on this link: windowsphone.uservoice.com as a feature suggestion. And for the availability of Cortana, you may check this link: Full of features: Lumia Denim Update.

Lumia 920 battery life suddenly changed

Hi, everyone. I am a newbie here. I had my red 920 since 11/9 and it has been great until this Tuesday. Previously the battery was great and after full charge it usually showed battery life 1day or even longer. This Tuesday I used camera a lot. The handset did get warmer because of flash and focus assist lamp. After that night the battery darin rate became really fast. After one overnight charge 100% battery only shows 9hours and drain rate was like 10% per hour. Any one has suggestions why this occured suddently? Do I need to reset the phone to factory?
Thanks a lot
Lee

Hi
I had similar issue I went to Microsoft store,they didn't understand the problem.
they said background tasks, WiFi,location service etc. Everything was offline.
The issue started after December patch update.
The system keeps dropping signal very often and it tries to reconnect to 4G and LTE making battery drain, This is as per the Tech at Microsoft store...
Use wall charger for 3-4 hours. That helps. Also let the battery drain to less than 10% and charge , Turn of all your background tasks that helps...
No word from Nokia yet., Wireless charger doesn't work well.
Also when i tried logging in from Lumia 920 to post this message, the popup login on the sign in doesnt work. Also when you post the scrolling doesnt work really well like on the desktop. Not sure if its the site issue or IE10 issue
The Spell check for Lumia is still not fixed. it suggested Aluminia... can some mod from Nokia put in a request to fix this ?
Regards
K.R
KR

Nokia Lumia 920 issues... that nokia CANNOT fix

I have got quite a few issues with this useless phone:
MMS messages: i cannot recieve them. i can with my iphone, its a nokia issue, they are unable to let me know what is wrong.
random rebooting: this shoudnt happen but it does, very annoying.
unable to connect to WPA2 Enterprise networks :a biggie for me, will install a certificate, but cannot use it, nokia CANNOT fix this issue
battery life is nothing like advertised, i was advised by nokia to disable data, disable wifi, disable EVERYTHING turning my premium phone into a dumbphone
the phone creaks, you can hear it on calls and video's captured
Nokia support is useless, they tell me they will call me back, but never do.
the camera is useless in normal light conditions heaps of overexpsed area's
anyone have any fixes for these issues?

As has been reported by many people here as a result of an equal amount of people bringing it up Battery life on the Lumia 920 will require a number of charging cycles to optimize, This has nothing to do with the phone but is inherent of the type of batteries used in modern day phones and not specific to Lumia 920.
Battery use may vary depending on a number of issues. If you are seeing mailsync, sending and/or receiving SMS and others be troublesome and require many retries it could be you are in a region where the signal is not very good. I am _not_ saying it's not the phone, just that it does not have to be, and frankly often isn't.
Nokia Drive+ is not available as a beta for nothing. If you can't deal with or won't be willing with using beta software then don't. The latest update has reportedly improved performance significantly.
How does MMS not working have anything to do with Battery, get the correct settings from your carrier. There's plenty of information available here on how to get this sorted.
What are your expectations of battery life? In general I would say for a phone like the Lumia 920 a normal working day should be quite acceptable and many users initially reporting shorter life have cone back in confirming that battery life has seriously improved over the initial few days/weeks of use.
And in conclusion, if you feel your device is faulty talk to Nokia using the contact details here. In such a case there is nothing anyone here can say or do to help you really.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 920 overheating/battery life

I sent my phone in for repair a week ago because of a loose battery and have since got the phone back and it is all fine and it doesn't clunk around now, however I noticed on my commute to work this morning and on my way home that when I was playing games on the device (temple run, asphalt 7 and VBA8), it would cause the phone to run really hot as If I was touching a radiator. Battery life also dipped from 99% to 13% within roughly and hour and a half of use, so I have attached a screenshot of the battery level app to display this. Is this a known issue or another repair job?
Attachments:
wp_ss_20130330_0001.jpg ‏109 KB

Same problem here. I got a new black lumia 920, 2 weeks ago at SLot limited, Ikeja. and it heats up ,
1. whenever I browse on 3G, (FB, twitter or skype)
2.when I take some pictures (like 7 at a go)...forget games, I won't even go there
I've turned most of the perks (NFC, location et al off)... I thought this was a smartphone, why do we have to make it a 3310 for it to work...I also saw the video,http://www.youtube.com/watch?v=gU6soZi61GQ, If the problem is the procesor, why doesnt Nokia do the dignified thing and call back the faulty phones or equip the care centres with the technical know-how to insulate these phones. especially for their flagship phone... This is absolutely sad.
I was actually thinking of going to the care centre before but from the reviews above, It just a waste of time. We should all have been advised at the point of purchase that we were buying a radiator....hiss

Lumia 920 - 3G & WiFi - Battery drain and device h...

I have been using my Lumia 920 since February and for the past 3 weeks I have noticed that while using 3G or WiFi the devices heats up a lot and battery drain is rapid.
I am not sure if the charging speed has increased as well, especially when connected to a computer.
I have disabled all apps in the background, NFC is disabled, done a soft reset and done a hard reset. The issue remains.
I am not sure if any update has caused this issue. This however is something I have not experienced previously and is constant now.
I have the 1308 update installed.
Please reply if there are any possble solutions to fix the issue. I do use 3G and WiFi on a daily basis for both professional and personal use.

Sory cjlim, but I cannot see any Nokia Suport tab below. Could you please provide link to the Nokia support? I was actually redirected to this forum from Czech Nokia site through link called "Go to technical support forum".
Anyway, back to the topic. I use multiple apps that are syncing (skype, whatsapp, viber, push notification of emails form exchange server, sync of emails from na imap server every 2 hours, weather app checking wheather 2x a day).
The point is that once my mobile network is set to 2G mobile data (EDGE) the battery stands for almost 2 days which is acceptable battery life. Once I let the phone use 3G mobile data (HSDPA in my case) the phone does not last for even full day. And I am using the phone in absoluely the same way in both cases. Hence I cannot imagine that a application would be killing battery only when on 3G data but would be behaving nicely when on 2G data.
I must also note that my wifi is always ON (no matter if I am on 2G or 3G) so the data transmission should primarilly be done via wifi, right? And even if I am whole day home (working from home office) connected to home wifi network the battery is draining fast when mobile data are allowed on 3G (when on 2G everything is fine).
I wonder if some hardware component responsible for 3G data communication could be faulty in my Lumia820 (considering not so many people are experiencing this issue)?

Nokia lumia 920 sound issues

I have a problem with the sound of my Nokia Lumia 920. I bought the phone back in June, this issue have only just start. The sound works when i get a text message, email and other notifications, it doesn't work when i play music or games, even when i type on the keyboard it just doesn't make any sound. I hope someone can help me with this problem. Thank you

hi mate,
have you got the Portico update installed (check via Settings > Phone Update). also check that you are fully up to date with all the latest Nokia system apps in the Store. failing that, you can try soft reset (pressing the volume down and power buttons together until the phone vibrates).

Discovered cause of Battery Drain lumia 920/820

Hi,
I just registered to tell you following:
I discovered the culprit that is responsible for the "semi random" battery drain.
@Home my Lumia 820 "shines" with a good battery life.
@Work:
- without any additional Installed app
- no active background task (except standard entries: "extras+info" and Nokia Music)
- every (backround)sync disabled (mail, also xbox, music.....)
- display low
- disabled location service
- closing all apps with multiple clicks on back-button
- uninstalled skype
- disabled apps @ lockscreen
- battery saver on
- backup disabled
- nfc disabled
- microsoft account sync only 1x per day
- disabled roaming (my provider is a roaming monster :-) roams into networks of other providers).
- 2x fully discharged + fully charged + 12 hours on powersupply
- and every other suggested energysave option/action i could find on internet and here in forum -> except hardreset
With all above mentioned methods the battery still gets/got literally eaten away at work in IDLE.
I had it next to me with monitor off. Only checked once per hour and it died in ~8-11 hours. No call no message no nothing.
I was curious why it only happens at work: The difference of the network coverage is, that at home it is far more inferior. I have to search for a spot in my house where i can use it for calling somebody.
So Internet is not even an option (also no HSPA+ coverage throughout the village). Normally you would have less battery life at places with less connectivity. But not in that case.
I investigated further: on the way to work I use it for surfing ~50min - 1hour -> there i loose 7-9% of my battery. (very good result for driving with car => many connection losses)
As soon as I reach the city where the Lumia reaches the HSPA+ network it begins to drain veery fast.
HSPA+ needs much more power than UMTS and I guess normal HSPA!
I compared the behaviour with the Samsung Galaxy S3 (colleague's phone) and noticed a small but profound difference:
After you "wake" the S3 from idle it will show on the screen, that it uses UMTS and not HSPA/HSPA+... as soon as you start surfing or start an app that connects to the internet the S3 switches immediately to HSPA+. After a little time the Samsung switches back to UMTS.
The lumia behaves differently: It detects HSPA+ and uses it. Also in idle!?
I followed this obvious lead and wanted to disable HSPA/HSPA+ -> unfortunately it only lets you disable 3g as a whole (UMTS/HSPA) so I switched to 2G only.
While I am writing this my L820 is unplugged 6hours now and
after much heavier use than normal (mailing, surfing with 3g while driving 45min home [which dropped the charging-level multiple times faster than gaming!], 1h gaming, 10 minutes calling)
the remaining battery life is at 70% with estimated time remaining: 1day 7hours left (after writing the whole story it went up to 2days 4hours with 69%... but i guess thats because its idleing).
This behaviour is also the explanation why some people are affected and some aren't.
Summary of change: from initially 8hours idle and not even touching the phone -> to finally using it now with 70% after 6hours with 1day 7hours time remaining.
Additional info: I live in Austria (Europe; no kangaroos ;-)) --> so I have a Lumia 820 with the german firmware without the update, which was released in USA and Canada:
Revision: 1232.2109.1242.1001
So please implement a similar function like the Samsung S3 ... or just as a start: let us manually turn off UMTS, HSPA and HSPA+ separately! Surfing with 2g is no fun.
Sorry for the extensive and long story/facts ;-)
Regards
V4mp

I can confirm that my battery drain problem is related to LTE on my US Lumia 920, at home where signal is weak I get fantastic battery life, less than 2% drain an hour, lasts for well over a day with moderate usage. My work however is located in an LTE zone and as soon as I enter this area battery life becomes catastrophically bad, several times the phone has died on me before my shift even ends. Something like 15% drain per hour, sometimes worse., I pick up my phone and even though it has been completely idle for hours it is a bit warm to the touch. I have no idea what it is doing when it is just sitting there.
Trust me, I have tried all the tips from all the other users, none have worked. This is not a problem with background applications or some feature being switched on, I have tested this phone running bare bones no apps or a fully day on "battery saver" mode which seems to make no difference, the problem persists. The only way I can make it through the workday is if I put my phone into Airplane Mode, the drain then completely stops, again at less than 2% an hour.
I am amazingly frustrated by all this, my Lumia 900 never had this problem with LTE, I almost never gave the battery a second thought with my 900, but with the 920 I am constantly worried about being stuck with a dead phone, I have almost no apps installed on the phone because I am afraid of any additional drain on the battery. I have to put my phone in Airplane Mode if I plan on spending more than an hour in the civilized world, I am so unhappy with my experience and I really miss my Lumia 900. I really wish Nokia would acknowledge that this a problem with some 920 handsets, and it is a problem, we are all not suffering from some sort of mass delusion. I have spent weeks troubleshooting and trying to find the cause. I really don't know what to do at this point.

Issue with Internet Explorer on Lumia 920 Windows ...

The built-in Internet Explorer browser can't handle drop-down menus. On touch, the options are shown, the menu rolls out, but when lifting finger, it rolls back instantly so you can't make a choice. If trying to move finger to the sub-menu, the entire screen moves with the menu title fixed under your fingers, as when shifting a web page sideways. So the sub menu again can't be accessed. If using two fingers, the browser doesn't respond when selecting the sub menu. If pressing too long (>1 second) you're asked to share the link on e.g. Twitter... There seems to be no way of accessing the sub menu. So now I'm eternally logged on to LinkedIn since the logout is in an inaccessible drop down menu. Any way to solve this issue? When will this Internet. Explorer error be fixed? It's been there for months now.(May 2013)

I have the same issue on my lumia 920, love the phone but this is such a nightmare and pretty bad, considering the competition like i phone and Motorola g have no problems like this, plus its pretty embarrassing, i need this access for work, if there is no fix i may have to switch to another brand

Lumia 920 Flash Glare Issue

Hi, I just bought a Lumia 920 but I've noticed a problem while taking pictures in total darkness.
I can clearly see a coloured reflection moving on the screen while the camera tries to focus (with the assist led) and then, that glare, is visible in the saved picture.
Attached there is a picture with this problem.
Do I have a defected phone?
PS
I'm not a photographer, I'm only trying to guess
Solved!
Go to Solution.
Attachments:
WP_20130310_058_2.jpg ‏2427 KB

hi,
I've made some tests and the results are not good for me.
Currently there isn't any update and I think that this could be a hardware problem.
I'm attaching my current software version info and two pictures taken in the same light conditions but with and without flash.
Tomorrow I will go back to the store, hoping for a replacement as I'm in the first 10 days from the bought.
Could it be an issue with the white model? Or an entire fault batch?
Thanks, good night.
Attachments:
wp_ss_20130316_0001.png ‏121 KB
WP_20130315_015.jpg ‏1832 KB
WP_20130315_018.jpg ‏2250 KB

Nokia lumia 710 battery meter issue

Hi all,
Iam finding a weird problem with my lumia...
Whenever i put my mobile for charging it shows some randam percentage of battery(60 r 80%)... But immediately if i remove the charging plug it shows up much lesser percentage(40 r 55%).... And also it is not going till 100%... From 95% it takes 2 r 3hrs to go till 99 for max... This problem is being showed from 2days...
Can any1 help me in dis?
Thanks in advance

Same problem.
Something else: battery life is the worst! 1 1/2 days without 3G, location, wifi, bluetooth and battery economy on. How on earth can anybody make 30 calls, send 10 sms and have battery for no longer than 1 1/2 days??? Bad publicity for nokia!

Lumia series has very weird battery usage, please ...

Hey. I have a lumia 920 and a 1020, and my wife has a 925. All of them does the same thing, and I can not for the life of me figure out why it does it.
Suddenly it will use the battery like crazy. I mean crazy as in losing 50% in an hour laying idle. It might even restart sometimes. I have played around with all sort of settings making sure nothing is turned on that does not need to be on.
It does this at random, and at random times. It might be days between.
I tried all sort of battery apps to see if I could find one that would specify what the battery was used on, but as fare as I can see there is no such app. There is graphs and % per hour and so on, but no specific power usage app.
I really hope that I am not alone in this, and there is a solution out there. It is a really big problem as the phone has ran out of power in the middle of the night, and I use it as an alarm clock. It has used 100% just laying on the table in 1 night, though I am not sure when exactly it ran out of juice.
Anyone know **bleep** is going on? This is the 3ed phone that does it, and I dont know whats wrong here.

There have been instances where I have experienced excessive battery drain on my Lumia phones. The worst was due to my Exchange account which tore through my battery in just a few short hours. What actually happened was that my company decided to block all access to everyones accounts while they were carrying out some security work but my phone went into overdrive trying to constantly synchronise with the servers and failing. This caused the battery to drain very rapidly indeed.
So my first tip would be to check out all accounts and apps that have a regular sync interval or require an active internet connection to function. Things like instant messenger apps (Viber, WhatsApp and Skype) and also have a look at your Email accounts.
Sometimes though, it can something as simple as a stuck process using the CPU but these can be difficult to identify and pin down.
Another major cause of excessive battery drain is when the phone is looking for a 3G/4G signal when you are in an area with poor 3G/4G coverage. 4G especially will be a big power hog and have more of an impact on your battery than 3G because it naturally uses more power than 3G.
Lastly, you can search the forum for "Excess battery drain" or words to that effect for other help and advice, as this topic has been discussed quite a bit already.

Weird battery measurement issue. [Lumia 920]

Similar Messages

Maybe you are looking for