Weird error with Vista...anyone help with preset error?

Ok, i installed the trial version on Vista...it supposedly installed ok as admin, and it opens fine.
If I start a new project and go to file>transcode>set presets(or whatever that one says to set the presets I click it and get this error [\dev\stingray\Libraries\UIFramework\Src\Window.cpp-247]
Any thoughts on this?
Then I have to end it. So I restart, then add a video and audio clip put both in a new timeline and then click as above to set new preset and just get the busy signal and says Encore dvd not responding at the top...so I can't get to the transcode presets at all. Any ideas? It appears you folks running it on Vista have never had this error..so wondering why I have it..thanks ahead of time..t

As John says quite rightly, Encore is not supported or qualified for Vista.
Tghis means it might work, but probably not properly, or more likely will not work well at all.
Vista has made some serious changes to the way the OS handles XML files, and this is causing a lot of problems.

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