Weird iMac/iTunes/iPod display problem

iPod Touch G5, IOS 8.02
iMac desktop OS 10.9.5
This began when my WiFi sync stopped working.  As far as I can recall, it was coincident with loading IOS-8.  For what it's worth, my WiFi sync with my original iPad (IOS-5.1.1) has been flawless.
I tried a reboot but it didn't help so I did a Restore.  That solved the problem and, as far as I can determine, the iPod is working properly in all respects.  However, it created a problem with iTunes...
After the Restore, the app displays on the iTunes screens show perhaps a third or a half of my apps grayed out.  See screen shot below.  You'll notice that the issue affects both Apple apps and non-Apple apps.  This did NOT happen before the Restore.  All apps look properly and work properly on the iPad (at least the half dozen that I tried).
Note that this problem does NOT appear with the 5.1.1 iPad.
I rebooted the iPod several times and nothing changed.  I tried a sync several times and nothing changed.  I did another Restore and it appeared to solve the problem - all apps displayed properly on iTunes.  Unfortunately, when I shut down iTunes and opened it up again the problem returned.  This happens with both with a WiFi connection and a cable connection.
I tried a third Restore (yes, I'm a glutton for punishment).  Same result.  Problem temporarily resolved but returned after iTunes shut down and re-open.
I trashed the Preferences plist file and allowed iTunes to create a new one.  No change.  I repaired Permissions.  No change.
I tried to trash the iTunes application so that I could reload a brandy new version but a message appeared stating iTunes can not be modified or deleted because it’s required by the IOS.
Any clues?
iTunes displaying iPod IOS 8.02:
iTunes displaying iPad IOS 5.1.1
Result when attempt is made to trash iTunes:

I ended up contacting AppleCare through the Chat agent and after a few misses, he instructed me to do an archive and install and presto - the problem is gone. I guess I had a corrupted installation from the factory.....

Similar Messages

  • Weird iTunes iPod display problem

    iPod Touch G5, IOS 8.02
    iMac desktop OS 10.9.5
    This began when my WiFi sync stopped working.  As far as I can recall, it was coincident with loading IOS-8.  For what it's worth, my WiFi sync with my original iPad (IOS-5.1.1) has been flawless.
    I tried a reboot but it didn't help so I did a Restore.  That solved the problem and, as far as I can determine, the iPod is working properly in all respects.  However, it created a problem with iTunes...
    After the Restore, the app displays on the iTunes screens show perhaps a third or a half of my apps grayed out.  See screen shot below.  You'll notice that the issue affects both Apple apps and non-Apple apps.  This did NOT happen before the Restore.  All apps look properly and work properly on the iPad (at least the half dozen that I tried).
    Note that this problem does NOT appear with the 5.1.1 iPad.
    I rebooted the iPod several times and nothing changed.  I tried a sync several times and nothing changed.  I did another Restore and it appeared to solve the problem - all apps displayed properly on iTunes.  Unfortunately, when I shut down iTunes and opened it up again the problem returned.  This happens with both with a WiFi connection and a cable connection.
    I tried a third Restore (yes, I'm a glutton for punishment).  Same result.  Problem temporarily resolved but returned after iTunes shut down and re-open.
    I trashed the Preferences plist file and allowed iTunes to create a new one.  No change.  I repaired Permissions.  No change.
    I tried to trash the iTunes application so that I could reload a brandy new version but a message appeared stating iTunes can not be modified or deleted because it’s required by the IOS.
    Any clues?
    iTunes displaying iPod IOS 8.02:
    iTunes displaying iPad IOS 5.1.1
    Result when attempt is made to trash iTunes:

    I've just looked on the iTunes Store and there is now only episode 118 of "The Week In Media", so presumably the Podcast's producers have removed the faulty file.
    It's the Podcast's producer who provides the Podcast as a file - complete with its faults. The faulty file will be replaced, by the producer, when they realise there is a problem. It would be their (the producer's) responsibility to remove the faulty file. And therein lies the problem. If they do not remove the faulty file, iTunes and your iPod have to cope as best as they can with what appears to be two copies of the same file, with the same name!
    Imagine twin people, both with the same name! No wonder the iPod plays both!
    The resolution lies with the Podcast's producers. As with all Podcasts, they are completely independent of iTunes and Apple. All iTunes does is look for new episodes of the programmes you tell it to look for and then go and fetch them from where ever the producer stores them. They are not in the iTunes Store.
    Write to the producer of the podcast to let them know of your experience. Of course, they may not care!
    Actually, having proofread my reply, it occurs to me that what may be happening is that your iTunes is downloading the faulty file as soon as it's available, and then downloading the second, correct version when that becomes available, because it simply sees a new Podcast, not a replacement. The answer still lies with the producer. Perhaps they do not realise what is happening. Once again, write to them and let them know. Quote me if you wish.
    I personally think it's unlikely that Apple will devote resources to fix someone else's errors. I wouldn't if it was my business.

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    Rebuilding the .itl file, if that is what is causing your issue will resolve the issue.
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    I ended up contacting AppleCare through the Chat agent and after a few misses, he instructed me to do an archive and install and presto - the problem is gone. I guess I had a corrupted installation from the factory.....

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    RE: manual sync - I mean manual copying through iTunes. That is - not selecting to update the songs automatically. I drag them from my library to the iPod within iTunes so I have control what goes there.
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    Message was edited by: eayost

  • Conclusions so far on the display problems?

    After reading thread after thread about the display problems this is what I understand:
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    What I'd like to know is why? Could the bottom lamp be getting more power than the top one from the inverter board?
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    Could the layer of glass in the LCD be refracting more light toward us in the bottom 2-3 inches and away from us for the top 2-3 inches?
    It's frustrating to experience, but worse to not even know what causes it. Because, to Apple engineering... What problem? There must be one bad LCD out there... and we all have it.
    Anyway, anyone who has any light to shed on the subject I'd love to hear it... (just add it to the top few inches of my display.)
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