Weird iTunes Store Mishap

I was downloading Mew's album "Frengers" off of the iTunes store. It was just about done downloading, when iTunes froze. Got really weird. I waited for probably 3 minutes, and nothing had happened. So I used "Force Quit".
Then when I re-opened iTunes, only 2 of the songs (out of 10) were in my library. I checked for downloads, and it downloaded another song. I then looked in the album's actual folder on my computer, and found all of the files, except for one.
One song was missing. I checked for purchases again, and it said that there were no more purchases.
When I looked at my account info, I had been billed for the album, but only 2 of the songs are in my Purchased playlist.
So I'm missing one song, and only 2 of the 10 songs are in the Purchased playlist.
What the heck happened, and how can I fix this?

Contact iTS customer Service at http://www.apple.com/support/itunes/store/download/ and explain the problem.
MJ

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