Weird Palette behavior following install

I work on a team of 5 people and we have all upgraded to Windows 7, 64-bit system, and Adobe CS4. Everyone on my team has successfully installed the Suite and their tools work properly once they are in the App. After I install the Creative Suite, the workspace palettes do not function, with the exception of the Tools palette that natively is docked on the left side of the app. All the other workspace palettes open up properly, but any action that you can take in the palette, nothing drops down, selects, or causes any action. It is like I am clicking on nothing at all.
I have tried the following:
Restarting my Computer
Re-Installing InDesign only [Ran updates between each install]
Re-Installing the Creative Suite (x5) [Ran updates between each install]
Re-Imaging my machine (x4)
Copying program files from my associates who are having no trouble at all.
Tried on other machines
Thanks to anyone with some advice. If there are any questions I will be around to answer any misunderstandings.

it's all about the default font display settings in the Dell 6500 and Windows 7. Somehow it is not talking to Adobe InDesign correclty because it runs at 72dpi and it is confusing some preset or preference file in InDesign. For some reason, Adobe InDesign runs at 72dpi while all other Adobe Apps run at 96dpi. That is why they worked just fine. So once we went in on display settings in the computer, everything worked fine.
I don't fully understand why this is, but PROBLEM SOLVED!

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IPhone 6 Plus weird screen behavior

I recently started noticing some erratic touch behavior on my screen, it's as if I have a possessed phone such as taps that I did not make, or swipes (up/down/left/right) as well. The spotlight randomly swipes down, or the notification center (it seems like a consistent swipe down behavior but at different locations). I couldn't swipe left yesterday to unlock my phone, and sometimes hangs and only locking/unlocking can fix the unresponsiveness.
Moreover, random tappings affect games and apps such as whatsapp, where it goes to the previous page due to a top left page tap, and then again on the edit button, then starts randomly scrolling up and down and tapping random parts of the screen.
This is quite frustrating, I tried formatting and starting the phone as a new one and only installed Whatsapp, but the problem persisted, albeit at fewer occurrences.
Now I noticed the problem again even though I'm on iOS 8.1, with only apps, music, and photos synced back from iTunes. What is happening ? How can I get this fixed ?
Summary
Issue :
Erratic touch behavior which cannot be produced on demand
Rare screen unresponsiveness following the weird touch behavior
What I've tried :
Reset and start phone as New
Reset all Settings
Hard Reset
Currently using a sketching app to see how the screen taps randomly (for proof as well).

Hello zazu90,
Thanks for using Apple Support Communities.
To troubleshoot this issue where your touchscreen is behaving erradically on your iPhone, please follow the steps below.
Restart your device
Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
Clean the screen with a soft, slightly damp, lint-free cloth.
Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
If the steps above don't resolve your issue, please schedule a service appointment with an Apple Retail Store for evaluation. If an Apple Retail store is not an option, contact Apple to find out your best service option or see the Service FAQ for your product.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response - Apple Support
Take care,
Alex H.

I can't install Komplete Elements. I got the message Install Failed. The following install step failed: Run postflight script Kontakt 5 Content.

When I tried to install the free copy of Komplete Elements that came with my Komplete Audio 6 Interface I got the message : Install failed. The following install step failed :Run postflight script 5 Content. I was able to insall the Audio 6 drivers but didn't choose to load Traktor or Cubase LE because I use Garageband.
I have a Macbook. Running version 10.5.8. GHz Intel Core 2 Duo.
I tried the url their tech support sent me but that didn't work either.
If this is not the right forum please redirect me.

Thanks for answering. The weird part is that I was able to install Audio 6 and record my bass but Elelements won't install at all. When I orginally ordered it the site said that Elements would run on 10.5.8 but I guess you're right. I am going to have someone check it out later today. I'll let you know what happens. If you only want the Audio 6 Interface they sell it for $229 at Music123. I shouldn't complain because Elelements was free but the more I looked into it the more I became interested.. Another strange thing is that I told Komplete tech support I had 10.5.8 and they never told me it wouldn't work.

Install Failed: The following install step failed: run preflight script

I'm trying to reinstall Photoshop CS2 on an intel iMac, OS 10.5.5. I ran the install program, after a few seconds I get the following error message:   "Install Failed: The following install step failed: run preflight script for Adobe Photoshop CS2. Contact the software manufacturer for assistance." (I did contact adobe, but they no longer support CS2) Originally, I had installed PS CS2 when I was using OS 10.4.X, then I upgraded to 10.5.x. PS CS2 was working fine on my system. Then I accidentally deleted the program, now I'm having trouble reinstalling. I'd appreciate any help that you can give me.

I encountered the exact same problem - I had upgraded to CS2 from a previous version of Photoshop, back
when I was using OSX 10.3.9. Later, I upgraded my OS from 10.3.9, to Leopard (10.5.8.)
CS2 always ran flawlessly, through all those systems.
Then I had occasion to reformat my HD and reinstall Leopard 10.5.8.
That's when the CS2 installer failed, with the same message mentioned above.
When I called in, they basically said, buzz off....we won't help you.
First, this shows that their software is flawed.
They managed to allow this problem to occur due to inept programming.
Now they are either incapable, or unwilling, to write a programming fix for this problem.
It reeks olf ineptitude, plus colossal, inexcusable arrogance and disrespect for their customer base.
Just my humble opinion of course...and I've been a Photoshop user since 1990.

Cant upgrade itunesThe following install step failed: run preupgrade script

The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance

Try clicking on the Apple icon, upper left corner and going to "Forced Quit"
Click in iTunes and then do a Forced Quit.
Try install again. That worked for me.
Gary from Sandy

I keep getting this message when wanting to download latest itunes software update :The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance. what can i do to download?

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I had the same problem this weekend. The iphone 4s needed Itunes10.5 to sync to her Asus Windows 7 Laptop. When I tried to download from the Apple website I got the error that the windows installer was missings files or something like that. I uninstalled itunes and tried again but that didn't work. Then I redownloaded itunes 10.3 just to have a working version in case I gave up. Then I found site that suggested I update Windows by going through the start menu and while doing that I found an update Apple itunes file.
Goto Start and type Widows Update in the seach window. Click on check for updates (I already was current with all updates but I suggest you download the updates if there are some available.
Goto start and this time just type update in the search window. Look for the Apple itunes update link and click on it. It found there were updates for itunes 10.5, Quick time, Safari, and Icloud. I checked all the updates except for Safari, since we don't use it (yet).
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When I try to install an iTunes upgrade I get this message: The following install step failed: run preupgrade script for AppleMobileDevice Support.

When I try to install upgrades for itunes on my Mac, I get the following message: The following install step failed: run preupgrade script for AppleMobileDevice Support. When this happened before I trashed itunes and started over, but I don't want to have to do that everytime i install an upgrade.

C,
I ran into the same issue. Make sure your apple device in disconnected from the computer. It interrupts the itunes download. Disconnect and make sure itunes is closed, then try installing again. Remember that even though you close of itunes, it is often still running in the background. To make sure it's closed, click and hold the mouse on the itunes icon and select quit from the drop down menu. Then try installing the updated itunes.
Hope that helps.
SoEreal

The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance.

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Do a general web search and you will discover there are many answers, none definitive.
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier - http://support.apple.com/kb/ht1747
scarier:
https://discussions.apple.com/message/10464515#10464515

The following install step failed: run preupgrade script for AirPortUtility. I have been getting this error whenever I try to do a software update on anything.

Each time I try to run a software update... I am getting these error messages so I am never able to upate.
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=Pre Upgrade Script Error with iTunes=
Do a general web search and you will discover there are many answers, none definitive.
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier - http://support.apple.com/kb/ht1747
scarier:
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Install Failed: The following install step failed: run preinstall script fo

Hi
On all updates using software update I get this message
Install Failed
The following install step failed: run preinstall scrip for
MacOSXUpdCombo10.5.2. Contact the software manufacture for assistance
Hope you can HELP this is the same info on all the Software
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itunes 7.6.1
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Do I Have to reinstall the system again thanks

I did that with the permissions and here is what I got
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--Warning:SUID file
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Garth

InDesign not appearing on menus following install

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I have tried to upgrade Painter 11 on my iMac running OS X 10.5.8. I keep getting the error message :- : The following install step failed : run pre install script for Corel Painter11 _ SP1 . Contact the software manufacturer for assistance " Help pleas

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Caznnot upgrade my iTunes to version 10.4.1---get message---The following install step failed: runupgrade script for Apple mobile device support.--Contact softwae=re manufacturer for assistance

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me too did you get any help?

Cannot upgrade my iTunes to version 10.4.1---get message---The following install step failed: runupgrade script for Apple mobile device support.--Contact softwae=re manufacturer for assistance. Can someone help me? Thank you. Gerald

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Gerald

me too did you get any help?

Weird Palette behavior following install

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