Weird...please help!

I dont know if this belongs here or the ipod forum but I believe it belongs here because of itunes. Okay, everytime I plug in my ipod to update it, i get this message saying "Itunes has encountered a problem and needs to close." and when I went to see what was wrong it was something to do with Quicktime I guess but they dont have solution for it so im stuck. Please help me because I cant update any of my songs to my ipod~ Thanks!

Im sorry, let me try to be clearer:
Okay, I went to go download the Quicktime Standalone file and it uninstalled my Quicktime. So I clicked the file again and it installed it. Im still having the error message when i try to update my ipod on itunes. I heard that Norton Personal Firewall has something to do with it but I have 2004 not the 2005 one so Im like really stuck and dont know what do to. I hope this cleared up my question, I was in a rush in my last post.

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