Weird: safari crashes admin acount not others after reinstall
Hi,
got a problem. giving my old G4 400 to my brothe. rather than go through all of the files I just wiped the drive. Then reinstalled my version of 10.2. repaired disk permissions. updated per disks to 10.3. repaired disk permissions. web update to 10.3.9. repaired disk permissions.
Now Safari crashes when launched and affects other programms (they won't start) but safari will actually start 2nd time around.
then i created another user acount and that seems alright.
also disc permission repair claims to repair keeps correcting the same permissions every time it runs. also tried running disc utility from install disc. same.
reinstalled operating system (as described above)
same.
any suggestions?
the mac used to run 10.3.9 fine for a long time.
Hawaiian_Starman,
I've been having the problem stated below (which I asked Amethyst18 in another topic "Re: Safari won't launch"):
Can you expand on the new user accounts? I'm having trouble with Safari (it launches but can't do anything else except for Quit). I tested Safari using a new user account,and it worked fine. So I expect by what you've said here, that I'm having some sort of trouble with my main user account?
I want to be careful not to create a more difficult situation as you've mentoned in your 3rd paragraph below (...which .plist files are causing my conflict).
Anyway, I've been searching for a solution, and the one you've mentioned below works fine! So it was my Safari Preferences file that was the issue.
If I copied my bookmarks files to the desktop, can they be reloaded into Safari so that I have the same UI of bookmarks and functionality (except for the Preferences, I realize) that I was using before I had this problem?
thanks again,
remodelor
Power Mac G4 (AGP graphics) Mac OS X (10.4.9) 450 MHz / 896 MB / 20GB Internal / 180GB external
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Process:
Safari [13530]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
6.1 (7537.71)
Build Info:
WebBrowser-7537071000000000~1
Code Type:
X86-64 (Native)
Parent Process: launchd [205]
Date/Time:
2013-11-08 13:59:50.108 -0700
OS Version:
Mac OS X 10.7.5 (11G63b)
Report Version: 9
Interval Since Last Report:
23711 sec
Per-App Interval Since Last Report: 17 sec
Anonymous UUID:
250F6483-C0C5-482B-A1F0-F7484DBFCC9F
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
VM Regions Near 0:
-->
__TEXT
0000000109527000-0000000109528000 [
4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Single Web Process
objc[13530]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib
0x00007fff8e6c0e38 _cache_getImp + 4
1 libobjc.A.dylib
0x00007fff8e6c32a4 lookUpMethod + 40
2 libobjc.A.dylib
0x00007fff8e6c5a5c class_respondsToSelector + 26
3 com.apple.CoreFoundation
0x00007fff9570d002 objectIsKindOfClass + 66
4 com.apple.CoreFoundation
0x00007fff9570d062 __exceptionMatch + 18
5 libobjc.A.dylib
0x00007fff8e6cdbc6 _objc_exception_do_catch + 125
6 libc++abi.dylib
0x00007fff8def9e26 get_adjusted_ptr(std::type_info const*, std::type_info const*, void**) + 74
7 libc++abi.dylib
0x00007fff8def9a5b __gxx_personality_v0 + 871
8 libunwind.dylib
0x00007fff94c8b91f _Unwind_RaiseException + 139
9 com.apple.CoreFoundation
0x00007fff956a1523 CFRunLoopRunSpecific + 387
10 com.apple.HIToolbox
0x00007fff9019d2bf RunCurrentEventLoopInMode + 277
11 com.apple.HIToolbox
0x00007fff901a456d ReceiveNextEventCommon + 355
12 com.apple.HIToolbox
0x00007fff901a43fa BlockUntilNextEventMatchingListInMode + 62
13 com.apple.AppKit
0x00007fff9698d779 _DPSNextEvent + 659
14 com.apple.AppKit
0x00007fff9698d07d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
15 com.apple.Safari.framework
0x000000010958cd15 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
16 com.apple.AppKit
0x00007fff969899b9 -[NSApplication run] + 470
17 com.apple.AppKit
0x00007fff96c05eac NSApplicationMain + 867
18 com.apple.Safari.framework
0x0000000109720d9c SafariMain + 266
19 com.apple.Safari
0x0000000109527f2c 0x109527000 + 3884
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff923db7e6 kevent + 10
1 libdispatch.dylib
0x00007fff985c8786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x00007fff985c7316 _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib
0x00007fff923db192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff8e626594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff8e627b85 start_wqthread + 13
Thread 3:: WebCore: IconDatabase
0 libsystem_kernel.dylib
0x00007fff923dabca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8e628274 _pthread_cond_wait + 840
2 com.apple.WebCore
0x000000010a8fdc3b WebCore::IconDatabase::syncThreadMainLoop() + 491
3 com.apple.WebCore
0x000000010a8fa84f WebCore::IconDatabase::iconDatabaseSyncThread() + 303
4 com.apple.JavaScriptCore
0x0000000109dcf85f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff923db192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff8e626594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff8e627b85 start_wqthread + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib
0x00007fff923d967a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff923d8d71 mach_msg + 73
2 com.apple.QuartzCore
0x00007fff8fdd8df5 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore
0x00007fff8fdd8d35 thread_fun + 24
4 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff923d967a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff923d8d71 mach_msg + 73
2 com.apple.CoreFoundation
0x00007fff9569950c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00007fff956a1c74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00007fff956a1486 CFRunLoopRunSpecific + 230
5 com.apple.Foundation
0x00007fff96068fd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation
0x00007fff9605d72a -[NSThread main] + 68
7 com.apple.Foundation
0x00007fff9605d6a2 __NSThread__main__ + 1575
8 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 7:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib
0x00007fff923dabca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8e628274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x0000000109dd9f45 JSC::BlockAllocator::blockFreeingThreadMain() + 261
3 com.apple.JavaScriptCore
0x0000000109dcf85f _ZN3WTFL19wtfThreadEntryPointEPv + 15
4 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff923dabca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8e628274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x0000000109dda9c7 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x0000000109dda858 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x0000000109dcf85f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 9:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff923dabca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8e628274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x0000000109dda9c7 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x0000000109dda858 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x0000000109dcf85f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff923dabca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8e628274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x0000000109dda9c7 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x0000000109dda858 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x0000000109dcf85f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 11:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff923dabca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8e628274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x0000000109dda9c7 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x0000000109dda858 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x0000000109dcf85f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 12:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff923dabca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8e628274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x0000000109dda9c7 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x0000000109dda858 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x0000000109dcf85f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 13:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff923dabca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8e628274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x0000000109dda9c7 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x0000000109dda858 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x0000000109dcf85f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 14:: CVDisplayLink
0 libsystem_kernel.dylib
0x00007fff923dabca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8e628274 _pthread_cond_wait + 840
2 com.apple.CoreVideo
0x00007fff98b1a6c8 CVDisplayLink::runIOThread() + 710
3 com.apple.CoreVideo
0x00007fff98b1a3e9 _ZL13startIOThreadPv + 148
4 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 15:: Safari: SafeBrowsingManager
0 libsystem_kernel.dylib
0x00007fff923d967a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff923d8d71 mach_msg + 73
2 com.apple.CoreFoundation
0x00007fff9569950c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00007fff956a1c74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00007fff956a1486 CFRunLoopRunSpecific + 230
5 com.apple.Safari.framework
0x00000001096e0af5 Safari::MessageRunLoop::threadBody() + 119
6 com.apple.JavaScriptCore
0x0000000109dcf85f _ZN3WTFL19wtfThreadEntryPointEPv + 15
7 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 16:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib
0x00007fff923dabca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8e628274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x0000000109dd9f45 JSC::BlockAllocator::blockFreeingThreadMain() + 261
3 com.apple.JavaScriptCore
0x0000000109dcf85f _ZN3WTFL19wtfThreadEntryPointEPv + 15
4 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff923dabca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8e628274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x0000000109dda9c7 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x0000000109dda858 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x0000000109dcf85f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 18:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff923dabca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8e628274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x0000000109dda9c7 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x0000000109dda858 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x0000000109dcf85f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 19:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff923dabca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8e628274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x0000000109dda9c7 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x0000000109dda858 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x0000000109dcf85f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 20:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff923dabca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8e628274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x0000000109dda9c7 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x0000000109dda858 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x0000000109dcf85f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 21:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff923dabca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8e628274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x0000000109dda9c7 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x0000000109dda858 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x0000000109dcf85f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 22:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff923dabca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8e628274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x0000000109dda9c7 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x0000000109dda858 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x0000000109dcf85f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff8e6248bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff8e627b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x800007fd011aa139 rbx: 0x0000000000000000 rcx: 0x0000000000000001 rdx: 0x0000000000000000
rdi: 0x800007fd011aa139 rsi: 0x00007fff97210fe8 rbp: 0x00007fff691259a0 rsp: 0x00007fff69125960
r8: 0x0000000000000004 r9: 0x00007fff8def9dc8 r10: 0x0000000000000002 r11: 0x800007fd011aa139
r12: 0x0000000000000000 r13: 0x00007fff9734d887 r14: 0x00007fff97210fe8 r15: 0x800007fd011aa139
rip: 0x00007fff8e6c0e38 rfl: 0x0000000000010202 cr2: 0x0000000233b7a000
Logical CPU: 4
Binary Images:
0x109527000 -
0x109527fff com.apple.Safari (6.1 - 7537.71) <F5ACA61E-3A1C-3FA6-A738-7BF600BBC6F7> /Applications/Safari.app/Contents/MacOS/Safari
0x109531000 -
0x109a66fff com.apple.Safari.framework (7537 - 7537.71) <259E43DC-7DF8-3492-AF60-42F1EFEFA64B> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x109dc6000 -
0x10a16cff7 com.apple.JavaScriptCore (7537 - 7537.65) <A82F910D-F21B-35E9-9FF6-2CA300EDBEE1> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x10a261000 -
0x10a3c5fff com.apple.WebKit (7537 - 7537.71) <C81854D7-FEC0-3501-86ED-8DA5DD63BE52> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x10a4b9000 -
0x10a720fff com.apple.WebKit2 (7537 - 7537.71) <E54E27D0-AEFA-388C-B509-45BD726B6966> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x10a8f5000 -
0x10b999fff com.apple.WebCore (7537 - 7537.70) <FAF8BC20-982F-33CD-B9B2-26185E15714A> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x10c52d000 -
0x10c52efff +com.machangout.glims.osax (1.0 - 1) <D06B8DDB-641D-A5A6-7C8E-66CA18F81F3D> /Library/ScriptingAdditions/Glims.osax/Contents/MacOS/GlimsOSAX
0x110462000 -
0x110465ff7 libCoreFSCache.dylib (??? - ???) <0D155750-7910-32C5-8327-924FC1089442> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x110e7e000 -
0x110e88fef libcldcpuengine.dylib (2.0.19 - compatibility 1.0.0) <4572AD1E-D1D1-3412-AFCC-D37037B1FAB5> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x110e9e000 -
0x110e9eff1 +cl_kernels (??? - ???) <CCE8DFFB-9D0F-401A-A0A3-E66F8B96B68A> cl_kernels
0x110ea0000 -
0x110f3fff7 unorm8_bgra.dylib (2.0.19 - compatibility 1.0.0) <47DA7D73-C52D-322F-A08F-4DB320A65373> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0x110fe5000 -
0x110fe6ff3 +cl_kernels (??? - ???) <696537C7-6256-4FFE-8948-683BCF5AC75F> cl_kernels
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0x7fff9534ffff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <65602684-33B1-32DE-802B-050CE07659AC> /usr/lib/system/libcopyfile.dylib
0x7fff95350000 -
0x7fff9535ffff libxar-nossl.dylib (??? - ???) <518C0791-AB8D-3E8A-BB40-D4F312704FE2> /usr/lib/libxar-nossl.dylib
0x7fff95360000 -
0x7fff95360fff com.apple.CoreServices (53 - 53) <97E086D0-20B4-3BB4-BEE2-04EE5700D55B> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff95361000 -
0x7fff95396fff com.apple.securityinterface (5.0 - 55022.6) <4D6DAF8F-7873-3992-A6D6-478C7664FA39> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff95397000 -
0x7fff953f7fff libvDSP.dylib (325.4.0 - compatibility 1.0.0) <1E3EEDA7-1DC6-3593-9DED-0BAFA0972A76> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff953fc000 -
0x7fff9546cfff com.apple.datadetectorscore (3.0 - 179.4) <D14F635D-D403-3780-85C9-91EB0CA07F8E> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff9546d000 -
0x7fff95484fff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff95485000 -
0x7fff954b8ff7 com.apple.GSS (2.2 - 2.0) <C86012C5-B613-3199-B1B3-A1494EE5E43C> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff954b9000 -
0x7fff954bffff IOSurface (??? - ???) <77C6757B-D357-3E34-9424-48F962B5CC9C> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff954c0000 -
0x7fff955cdfff libJP2.dylib (??? - ???) <6AF1F5FC-34D4-3278-BEBB-0712B81890B4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff955ce000 -
0x7fff95668ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C5585E08-76A0-34E0-B92C-22BA9D3E083C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff95669000 -
0x7fff9583dff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff9583e000 -
0x7fff95f02fe7 libclh.dylib (4.0.3 - 4.0.3) <1A19D767-568D-396A-9C29-DB5C538E248D> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x7fff95f03000 -
0x7fff95f07fff libutil.dylib (??? - ???) <28672328-B738-38CE-B231-8A93CA6E6EA4> /usr/lib/libutil.dylib
0x7fff95f08000 -
0x7fff95f49fff com.apple.QD (3.40.1 - ???) <13ACC7F4-B004-3370-B575-6D06447EE428> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff95f4a000 -
0x7fff95f69fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff95f6a000 -
0x7fff95f6afff com.apple.audio.units.AudioUnit (1.7.3 - 1.7.3) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff95f6b000 -
0x7fff95f94ff7 com.apple.framework.Apple80211 (7.4.1 - 741.1) <F60DA830-84ED-3473-8DE8-611A9D9B56FF> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff95f95000 -
0x7fff95f98fff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff95f99000 -
0x7fff95f9aff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <8901B7EE-6CA0-31F3-BBFE-BB71C90B1E49> /usr/lib/system/libremovefile.dylib
0x7fff95fc3000 -
0x7fff96002fff com.apple.AE (527.7 - 527.7) <9B3F7EC2-EDE2-3123-BAA5-C36A09BA038E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff96003000 -
0x7fff9631cfff com.apple.Foundation (6.7.2 - 833.25) <F6584E06-7C8F-3422-AF84-3AA58EC67935> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff96374000 -
0x7fff963b6fff com.apple.corelocation (330.12 - 330.12) <61E65321-958C-3E89-9F02-05BD2B7D898D> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff963b7000 -
0x7fff964c3fef libcrypto.0.9.8.dylib (49.1.0 - compatibility 0.9.8) <FB999E54-C9BC-3A6D-9FE5-BFCC236775ED> /usr/lib/libcrypto.0.9.8.dylib
0x7fff964c4000 -
0x7fff964c8ff7 com.apple.CommonPanels (1.2.5 - 94) <CA9C910D-E406-33E7-B8EE-C86EAA62AB68> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff964c9000 -
0x7fff964cafff libwebsharing.dylib (??? - ???) <279415F4-2FA -
Safari crashes every time i open after latest office update
Safari worked fine until this past week. My only thought is that it happened after the latest Microsoft Office software update. Is it connected? Safari opens and 2 seconds later crashes. Uses Firefox in the mean time
There is no need to download anything to solve this problem.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
Invisible td in Safari and Chrome but not other browsers
Hi, I am currently building a homepage with php, mysql, javascript and ofc html.
At the top of my page I have a table with some graphics and a login/menu system. I have several pages in my project and the issue I have only presents itself on 2 of them, also the problem only occures in Safari and Chrome (and not in Explorer, Firefox or Opera). The code is more or less identical so I have a very hard time understanding what the problem could be, maybe someone here has an idea
Here is code from both one of the pages that does not work and from one that does work (coloring is a bit weird since it's both html and php):
http://pastebin.com/AQXZ4rGw
(prior to the code pasted there is some database-stuff but I think that should not affect it)
Best Regards /OskarI found out that if I add tons of nbsp; after for example "Add" I get background for as long as the string is, so I can basicly cover the entire width with nbsp; this is not a very pretty solution however.
Message was edited by: elunosk
Message was edited by: elunosk -
Safari crashes or will not quit also the same problem using Yahoo Mail
Iv been having a problem using Safari & Yahoo Mail. When opening specific e-mails or opening attachments withing the e-mail, Safari will crash. Not once or twice, but 2, 3, 4 or more times. Each time I send in a report to Apple telling them what is happening. I do not have the same problem if I use "Camino" with Yahoo Mail.
I'm also having problems in that there are times when Safari seems to just be sitting there and not opening a page or will not quit when I hit the "Quit Safari" button. It will just sit there and if I bring up the "Force Quit Application" it shows that Safari is (not responding). Then I have to Force Quit Safari to get it to do something.
Know this is really 2 situations, but does it mean that Safari is corrupted? Is it possible to have to much in Safari? To many bookmarks, to many RSS, things like that? Does Safari have it's own max like your HD?Morning Maria,
Thanks for the help. I'll try to post the thing I found in the crash log, but it seems to be rather large. Checked and re-checked, but what I'm posting is the only thing that started or stopped like you said at the end. The entire thing runs for pages and pages. Remember I said that it's been an on going problem where Safari will crash 2,3,4 or more times in a 5 minute period. I send a report when ever that report window pops up. That adds up to a lot, LOL.
If I understand you right as well. You're saying that the Safari cache folder should show a big flat ZERO if the cache is emptied and then I go back to check the folder. Does that mean then that when I empty the cache from Safari>Empty Cache ... that it isn't doing exactly everything? So that I will have to start going to Preferences to do it or to remove that folder more?
BTW, does it hurt if I would remove and trash all those crash report logs that are in the files? Right now it shows 10.8MB in there.
Okay, not that this will help, but here is what I found on the Safari crash log:
Host Name: Macintosh
Date/Time: 2007-04-22 09:56:44.165 -0500
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [58]
Version: 2.0.4 (419.3)
Build Version: 1
Project Name: WebBrowser
Source Version: 4190300
PID: 206
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x14218191
Thread 0 Crashed:
0 com.apple.WebCore 0x95d5e458 RenderArena::allocate(unsigned long) + 48
1 com.apple.WebCore 0x95d5f498 khtml::RenderStyle::operator new(unsigned long, RenderArena*) + 28
2 com.apple.WebCore 0x95d6ff80 khtml::CSSStyleSelector::styleForElement(DOM::ElementImpl*, khtml::RenderStyle*, bool) + 264
3 com.apple.WebCore 0x95d6fd70 DOM::NodeImpl::createRendererIfNeeded() + 104
4 com.apple.WebCore 0x95d6fcf0 DOM::ElementImpl::attach() + 24
5 com.apple.WebCore 0x95d6ed88 KHTMLParser::insertNode(DOM::NodeImpl*, bool) + 2440
6 com.apple.WebCore 0x95d6cfa0 KHTMLParser::parseToken(khtml::Token*) + 612
7 com.apple.WebCore 0x95d6a084 khtml::HTMLTokenizer::processToken() + 460
8 com.apple.WebCore 0x95d6b9c0 khtml::HTMLTokenizer::parseTag(khtml::TokenizerString&) + 6256
9 com.apple.WebCore 0x95d6990c khtml::HTMLTokenizer::write(khtml::TokenizerString const&, bool) + 928
10 com.apple.WebCore 0x95da34c4 khtml::HTMLTokenizer::timerEvent(QTimerEvent*) + 244
11 com.apple.WebCore 0x95da3384 -[KWQObjectTimerTarget sendTimerEvent] + 80
12 com.apple.Foundation 0x92be5f68 __NSFireTimer + 116
13 com.apple.CoreFoundation 0x907f2578 __CFRunLoopDoTimer + 184
14 com.apple.CoreFoundation 0x907deef8 __CFRunLoopRun + 1680
15 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
16 com.apple.HIToolbox 0x9329bb20 RunCurrentEventLoopInMode + 264
17 com.apple.HIToolbox 0x9329b1b4 ReceiveNextEventCommon + 380
18 com.apple.HIToolbox 0x9329b020 BlockUntilNextEventMatchingListInMode + 96
19 com.apple.AppKit 0x937a0ae4 _DPSNextEvent + 384
20 com.apple.AppKit 0x937a07a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
21 com.apple.Safari 0x00006740 0x1000 + 22336
22 com.apple.AppKit 0x9379ccec -[NSApplication run] + 472
23 com.apple.AppKit 0x9388d87c NSApplicationMain + 452
24 com.apple.Safari 0x0005c77c 0x1000 + 374652
25 com.apple.Safari 0x0005c624 0x1000 + 374308
Thread 1:
0 libSystem.B.dylib 0x9000b6e8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b63c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92bf2170 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92bf20a8 -[NSRunLoop run] + 76
6 com.apple.WebKit 0x95b86e30 +[WebFileDatabase _syncLoop:] + 176
7 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002c0a8 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000b6e8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b63c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c0a6a8 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002c0a8 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9000b6e8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b63c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c0b7e8 +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002c0a8 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9001fc2c select + 12
1 com.apple.CoreFoundation 0x907f1434 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002c0a8 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9002c768 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x9003124c pthreadcondwait + 480
2 com.apple.Foundation 0x92bea30c -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.Syndication 0x9b13142c -[AsyncDB _run:] + 192
4 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002c0a8 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9002c768 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x9003124c pthreadcondwait + 480
2 com.apple.Foundation 0x92bea30c -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.AppKit 0x9383d708 -[NSUIHeartBeat _heartBeatThread:] + 324
4 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002c0a8 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x90055648 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071e88 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90bf74b8 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90bf730c AsyncFileThread(void*) + 56
4 libSystem.B.dylib 0x9002c0a8 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x9000b6e8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b63c mach_msg + 60
2 ...romedia.Flash Player.plugin 0x061bb688 nativeShockwaveFlashTCallFrame + 1368296
3 libSystem.B.dylib 0x9002c0a8 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000095d5e458 srr1: 0x000000000200f030 vrsave: 0x00000000fff00000
cr: 0x28024224 xer: 0x0000000000000004 lr: 0x0000000095d5f498 ctr: 0x0000000095fdf664
r0: 0x0000000095d5f498 r1: 0x00000000bfffe070 r2: 0x0000000005e9d4ac r3: 0x0000000014218191
r4: 0x000000000000003c r5: 0x0000000000000000 r6: 0x0000000000000001 r7: 0x0000000000000001
r8: 0x0000000005f02e81 r9: 0x0000000008119a40 r10: 0x0000000005f00e7d r11: 0x0000000005e9d470
r12: 0x0000000095fdf664 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000001
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x00000000000064d7 r19: 0x0000000000000000
r20: 0x000000001017d27b r21: 0x00000000873141c0 r22: 0x0000000000000054 r23: 0x0000000000412a00
r24: 0x0000000000000000 r25: 0x0000000000000001 r26: 0x0000000008119a40 r27: 0x0000000008119a40
r28: 0x0000000000000000 r29: 0x0000000000000001 r30: 0x0000000007b91090 r31: 0x0000000095d6fe84
Binary Images Description:
0x1000 - 0xdcfff com.apple.Safari 2.0.4 (419.3) /Applications/Safari.app/Contents/MacOS/Safari
0x3734000 - 0x3736fff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x3fbb000 - 0x4023fff com.DivXInc.DivXDecoder 6.4.0 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x5f05000 - 0x6219fff com.macromedia.Flash Player.plugin 9.0.28 (1.0.4f22) /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
0x8fe00000 - 0x8fe52fff dyld 46.12 /usr/lib/dyld
0x90000000 - 0x901bdfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90215000 - 0x9021afff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021c000 - 0x90269fff com.apple.CoreText 1.0.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90294000 - 0x90345fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90374000 - 0x9072ffff com.apple.CoreGraphics 1.258.61 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bc000 - 0x90895fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aea000 - 0x90b5afff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b70000 - 0x90b82fff libauto.dylib /usr/lib/libauto.dylib
0x90b89000 - 0x90e60fff com.apple.CoreServices.CarbonCore 681.10 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec6000 - 0x90f46fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f90000 - 0x90fd1fff com.apple.CFNetwork 4.0 (129.20) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe6000 - 0x90ffefff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9100e000 - 0x9108ffff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d5000 - 0x910fffff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91110000 - 0x9111efff libz.1.dylib /usr/lib/libz.1.dylib
0x91121000 - 0x912dcfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913db000 - 0x913e4fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913eb000 - 0x913f3fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f7000 - 0x9141ffff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91432000 - 0x9143dfff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91442000 - 0x914bdfff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fa000 - 0x914fafff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fc000 - 0x91534fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9154f000 - 0x91621fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91674000 - 0x91705fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174c000 - 0x91803fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91840000 - 0x9189efff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cd000 - 0x918f1fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91905000 - 0x9192afff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193d000 - 0x9197ffff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x9199b000 - 0x919affff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bd000 - 0x91a03fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a1a000 - 0x91ae1fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2f000 - 0x91b44fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b49000 - 0x91b67fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6d000 - 0x91c24fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c73000 - 0x91c77fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c79000 - 0x91ce1fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce6000 - 0x91d23fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d2a000 - 0x91d43fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d48000 - 0x91d4bfff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d4d000 - 0x91e2bfff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e4b000 - 0x91e4bfff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e4d000 - 0x91f32fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f3a000 - 0x91f59fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fc5000 - 0x92033fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9203e000 - 0x920d3fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920ed000 - 0x92675fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926a8000 - 0x929d3fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a03000 - 0x92af1fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af4000 - 0x92b7cfff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bbd000 - 0x92de8fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f15000 - 0x92f33fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3e000 - 0x92f98fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb6000 - 0x92fb6fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fb8000 - 0x92fccfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe4000 - 0x92ff4fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93000000 - 0x93015fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93027000 - 0x930aefff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930c2000 - 0x930cdfff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930d7000 - 0x93104fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9311e000 - 0x9312efff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9313a000 - 0x931a0fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931d1000 - 0x93220fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9324e000 - 0x9326bfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9327d000 - 0x9328afff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93293000 - 0x935a1fff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936f1000 - 0x936fdfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93702000 - 0x93722fff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93796000 - 0x93796fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93798000 - 0x93dcbfff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94158000 - 0x941cafff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94203000 - 0x942c7fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x94319000 - 0x94319fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9431b000 - 0x944dbfff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94525000 - 0x94562fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9456a000 - 0x945bafff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945c3000 - 0x945d7fff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9466d000 - 0x946a5fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x946e8000 - 0x94704fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94718000 - 0x9475cfff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94780000 - 0x9478ffff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94797000 - 0x947a3fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947e9000 - 0x94801fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94808000 - 0x94addfff com.apple.QuickTime 7.1.5 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94ba1000 - 0x94c12fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94c85000 - 0x94ca5fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94dad000 - 0x94eddfff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94f6f000 - 0x94f7efff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94f86000 - 0x94fb3fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94fba000 - 0x94fcafff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94fce000 - 0x94ffdfff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x9500d000 - 0x9502afff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95b84000 - 0x95c12fff com.apple.WebKit 419 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x95c6e000 - 0x95d04fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95d41000 - 0x9604dfff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x961d6000 - 0x961fffff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x974b9000 - 0x974d8fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97cde000 - 0x97cebfff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x99537000 - 0x9a0e4fff com.apple.QuickTimeComponents.component 7.1.5 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9b12e000 - 0x9b164fff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9b181000 - 0x9b193fff com.apple.SyndicationUI 1.0.6 (54) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI -
Safari crashes immediately: Symbol not found: _WebFrameHasUnloadListener
Hello,
I updated Safari with Software Update a few days ago, and since then it crashes silently as soon as it is started. The window asking me to send the crash report to Apple doesn't appear.
This is Safari 4.1 for Tiger 10.4.11.
Here's the first of these crash reports in Safari.crash.log. Each time I start Safari, a new one is generated.
Host Name: slurp
Date/Time: 2010-06-13 10:42:11.888 +0100
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [103]
Version: 4.1 (4533.16)
PID: 354
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebFrameHasUnloadListener
Referenced from: /Applications/Safari.app/Contents/MacOS/Safari
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
How can I fix this?In ~/Library/Logs/CrashReporter, the most recently modified file is Safari.crash.log. It runs to 700K, so I won't post it below. Instead, I've put it at http://pastebin.com/LX2uHQUd
The new errors begin on line 7918, and I've pasted them below.
Host Name: slurp
Date/Time: 2010-06-13 10:42:11.888 +0100
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [103]
Version: 4.1 (4533.16)
PID: 354
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebFrameHasUnloadListener
Referenced from: /Applications/Safari.app/Contents/MacOS/Safari
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
Host Name: slurp
Date/Time: 2010-06-13 10:42:22.583 +0100
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [103]
Version: 4.1 (4533.16)
PID: 358
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebFrameHasUnloadListener
Referenced from: /Applications/Safari.app/Contents/MacOS/Safari
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
Host Name: slurp
Date/Time: 2010-06-13 10:42:31.836 +0100
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [103]
Version: 4.1 (4533.16)
PID: 363
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebFrameHasUnloadListener
Referenced from: /Applications/Safari.app/Contents/MacOS/Safari
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
Host Name: slurp
Date/Time: 2010-06-13 11:39:54.935 +0100
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [79]
Version: 4.1 (4533.16)
PID: 347
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebFrameHasUnloadListener
Referenced from: /Applications/Safari.app/Contents/MacOS/Safari
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
Host Name: slurp
Date/Time: 2010-06-21 14:12:32.081 +0100
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [109]
Version: 4.1 (4533.16)
PID: 504
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebFrameHasUnloadListener
Referenced from: /Applications/Safari.app/Contents/MacOS/Safari
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
Host Name: slurp
Date/Time: 2010-06-21 14:12:35.821 +0100
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [109]
Version: 4.1 (4533.16)
PID: 507
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebFrameHasUnloadListener
Referenced from: /Applications/Safari.app/Contents/MacOS/Safari
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
Host Name: slurp
Date/Time: 2010-06-21 14:12:47.183 +0100
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [109]
Version: 4.1 (4533.16)
PID: 509
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebFrameHasUnloadListener
Referenced from: /Applications/Safari.app/Contents/MacOS/Safari
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
Host Name: slurp
Date/Time: 2010-06-21 14:12:49.325 +0100
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [109]
Version: 4.1 (4533.16)
PID: 511
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebFrameHasUnloadListener
Referenced from: /Applications/Safari.app/Contents/MacOS/Safari
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
Host Name: slurp
Date/Time: 2010-06-21 14:12:50.431 +0100
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [109]
Version: 4.1 (4533.16)
PID: 513
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebFrameHasUnloadListener
Referenced from: /Applications/Safari.app/Contents/MacOS/Safari
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
Host Name: slurp
Date/Time: 2010-06-21 14:12:51.470 +0100
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [109]
Version: 4.1 (4533.16)
PID: 515
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebFrameHasUnloadListener
Referenced from: /Applications/Safari.app/Contents/MacOS/Safari
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
Host Name: slurp
Date/Time: 2010-06-21 14:13:00.921 +0100
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: ./Safari
Parent: bash [477]
Version: ??? (???)
PID: 526
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebFrameHasUnloadListener
Referenced from: /Applications/Safari.app/Contents/MacOS/./Safari
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
Host Name: slurp
Date/Time: 2010-06-21 16:51:03.750 +0100
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [109]
Version: 4.1 (4533.16)
PID: 660
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebFrameHasUnloadListener
Referenced from: /Applications/Safari.app/Contents/MacOS/Safari
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
Host Name: slurp
Date/Time: 2010-06-21 16:58:58.898 +0100
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [109]
Version: 4.1 (4533.16)
PID: 799
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebFrameHasUnloadListener
Referenced from: /Applications/Safari.app/Contents/MacOS/Safari
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
Host Name: slurp
Date/Time: 2010-06-21 17:05:14.755 +0100
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [109]
Version: 4.1 (4533.16)
PID: 817
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebFrameHasUnloadListener
Referenced from: /Applications/Safari.app/Contents/MacOS/Safari
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
Host Name: slurp
Date/Time: 2010-06-21 17:32:38.651 +0100
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [109]
Version: 4.1 (4533.16)
PID: 823
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebFrameHasUnloadListener
Referenced from: /Applications/Safari.app/Contents/MacOS/Safari
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit -
Safari crashed and will not reopen!
Safari has crashed and will not reopen
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Admin Password Not Working After Upgrade
So two days ago I decided to upgrade to Yosemite on my less than 3 month old macbook. Two days of pain.
After starting the upgrade, it got stuck on the reboot at the screen with the apply logo and the status bar at around 50%. I let it sit over night, tried multiple reboots, nothing would get it going.
I rebooted in recovery mode and did a reinstall. It ended up installing yosemite. However when I login none of my files or settings are there. If I log out and log back in again, my desktop shows up and my downloads (but no iPhotos).
When I go to users, I see two accounts with my name. 1 is the admin and the other says standard. The strange thing is the picture next to the admin account is the picture that shows up when logging onto the computer. However the current user shows a different picture. The problem is that I can't make any changes as my admin password isn't working (although I can login with it).
Any suggestions?Tutorial: Resolving Keychain Issues
If you can't access your keychain, or forget your password If you can't get into your keychain file because you've forgotten your password or the keychain file appears to be corrupt, there are a couple of options.
First, if you've forgotten your password, you can use the "Keychain First Aid" utility to make the keychain password the same as the login password. This can be accomplished via the following process:
1. Open Keychain Access (located in Applications/Utilities)
2. Go to the "Keychain Access" menu and select "Preferences"
3. Click the "First Aid" tab
4. Make sure the "Synchronize login keychain password" box is checked
5. Close the Preferences window
6. Go to the "Keychain Access" menu and select "Keychain First Aid"
7. Enter your username and password
8. Click the "Repair" button
The second option is to completely delete your keychain then recreate it. This routine is useful if your keychain appears to be corrupt or otherwise inaccessible. This can be accomplished as follows:
1. Launch Keychain Access (located in Applications/Utilities)
2. Click "Show Keychains" in the lower-left corner of the window.
3. Select the problematic keychain from the left-hand pane.
4. Navigate to the "File" menu and select "Delete Keychain '(name of keychain)'"
5. Check all options for deletion and press "OK"
6. Create a new keychain by going to the "File" menu, then "New" and selecting
"New Keychain"
7. You can now make this keychain your default if you desire by selecting it, then
going to the "File" menu and selecting "Make '(name of keychain)' Default"
Login as root and perform repair In some cases, problems with keychains can only be resolved when logged in as the root user.
First, you want to enable the root user:
1. OS X Mountain Lion: Enable and disable the root user
2. OS X Lion: Enable and disable the root user
3. Mac OS X 10.6: Enabling the root user
4. Enabling and using the "root" user in Mac OS X
After enabling the root user, and logging in under this account, again open Keychain Access. First attempt repairs using Keychain First Aid, and failing that, delete then recreate the keychain as described above while logged in as root.
Persistently asked for stored passwords If you are persistently asked for passwords in various applications that you have specified should be remembered in a keychain, your "login" keychain may not be active for one reason or another.
Navigate to ~/Library/Keychains/ (this is the Library folder inside your user's home folder). Find the file named "login.keychain" and double-click it.
Failing that, select the "login" keychain within the Keychain Access application and make sure it is the default keychain by going to the "File" menu and selecting "Make 'Login' Default"
Turn off Keychain synchronization in applications having problems If specific applications are experiencing issues when accessing password-protected material, the Keychain may be to blame.
The above comes from an article published on MacFixit.com. -
Safari not working after reinstall
Hi there,
I had issues with my Safari (it woudn't start after the new upgrade), so I had to reinstall it (had to use AppDelete). The reinstallation worked fine, the program now starts (it used to get stuck at the beginning, with the icon bouncing on the dock and doing nothing), but now the browser doesen't seem to go on the internet anymore. All it does is waiting and timing out. Chrome,Opera and Firefox are working just fine. I am guessing the problem is the new installation, how can I fix this? I'm on the latest version of Lion, latest version of Safari downloaded from the official Apple site.
Thanks in advanceIt is not very clear what you did, therefore difficult to recommend something. I understand you upgraded from SL to Lion, and Safari did not work AFTER that upgrade? Strange, does not seem plausible. Or what other upgrade did you do? Safari is a component of the system, and should NEVER be deleted via AppDelete or any other similar app.
As I do not know what you exactly did, I would recommend to download the 10.7.2 combo update (a dmg, around 1 GB), reinstall it as a separate download. After restart, all should be again fine.
How did you reinstall Safari after deleting it with AppDelete? You write ‘The reinstallation worked fine’, could you clarify what you did? -
Weird Safari Crashes when posting....
Nearly every time I reply to a post today Safari just up and quits. Anyone else seeing this? It seems to happen every time I put in a link or embed a video.
OSX 10.6.7, Safari 5.0.4Rick Gerard do you have any extensions installed Safari/ preferences/ extensions/ try turning them off, does it crash?
if you have extensions are they updated?
I'd try a test account and see if Safari crashes there,
I found your topic b/c I'm trying to crash my safari vs 5.0.5 ( testing to see if the apple diagnostic report) lets see if it crashes for me with this embedded image.
Message was edited by: msheart2- oh well I clicked on the embedded vid & images, but it won't crash for me as I had hoped, fwiw I don't have any extension. -
Borders presets not installed after reinstalling Photoshop Elements 9
I recently upgraded my computer and after reinstalling Photoshop Elements 9 I noticed that the introduction screen was dated. While this was ok to live with I now have noticed that the 'borders' preset in effects and contents has not been installed - this is a nuisance. I have downloaded the 9.0.3 update but still do not have the borders presets.
Suggestions for how to download these presets would be most appreciated.
Margaretreinstall if it's not on your computer.
if you had any problems with your previous installation, clean first - Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Safari Crash and will not open
Hey, could someone help me with this....at the momento safari is not working (i am on chrome right now)
Thanks in advanced,
Process: Safari [1074]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 7.0.2 (9537.74.9)
Build Info: WebBrowser-7537074009000000~3
Code Type: X86-64 (Native)
Parent Process: launchd [275]
Responsible: Safari [1074]
User ID: 501
Date/Time: 2014-03-10 21:51:29.075 -0500
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 9E8C22A7-5536-6FA7-2B4A-5160E81782D6
Crashed Thread: 13
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
External Modification Warnings:
Thread creation by external task.
Application Specific Information:
Process Model:
Multiple Web Processes
Enabled Extensions:
com.cuevana.cuevanastream-8D7ER5KQ4K (5 - 5.0) Cuevana Stream
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x0000000108198e41 OSSpinLockLock + 11
1 libsystem_malloc.dylib 0x00000001081172e3 szone_malloc_should_clear + 96
2 libsystem_malloc.dylib 0x0000000108119868 malloc_zone_malloc + 71
3 libsystem_malloc.dylib 0x000000010811a27c malloc + 42
4 com.apple.CoreGraphics 0x0000000104e7e7be path_create + 14
5 com.apple.CoreGraphics 0x0000000104e7eefc path_iterator_reverse_create + 28
6 com.apple.CoreGraphics 0x0000000104e7ee9f path_orientation_end + 95
7 com.apple.CoreGraphics 0x0000000104e7e431 CGGlyphBitmapCreateWithPath_32 + 289
8 com.apple.CoreGraphics 0x0000000104e423ae CGFontCreateGlyphBitmap + 422
9 com.apple.CoreGraphics 0x0000000104e42175 CGGlyphBuilder::create_missing_bitmaps(CGGlyphIdentifier const*, unsigned long, CGGlyphBitmap const**) + 109
10 libRIP.A.dylib 0x000000010f9d6a7f render_glyphs + 197
11 libRIP.A.dylib 0x000000010f9d5d4a draw_glyph_bitmaps + 1739
12 libRIP.A.dylib 0x000000010f9d51da ripc_DrawGlyphs + 2204
13 com.apple.CoreGraphics 0x0000000105181d15 draw_glyphs + 1449
14 com.apple.CoreText 0x00000001045bbd0f CTFontDrawGlyphsAtPositions + 269
15 com.apple.AppKit 0x0000000105a19fc9 -[NSLayoutManager(NSTextViewSupport) showCGGlyphs:positions:count:font:matrix:attributes:inContext:] + 598
16 com.apple.AppKit 0x0000000105a19a2e -[NSLayoutManager(NSTextViewSupport) showCGGlyphs:positions:count:font:color:matrix:attributes:inContext:textLayer:] + 154
17 com.apple.AppKit 0x0000000105a17402 -[NSLayoutManager(NSPrivate) _drawGlyphsForGlyphRange:atPoint:] + 14526
18 com.apple.AppKit 0x0000000105a139ee -[NSStringDrawingTextStorage drawTextContainer:withRect:graphicsContext:baselineMode:scrollable:padding:] + 1649
19 com.apple.AppKit 0x0000000105a0121b _NSStringDrawingCore + 3424
20 com.apple.AppKit 0x00000001059ffa30 _NSDrawTextCell + 6400
21 com.apple.AppKit 0x0000000105a0671c -[NSTextFieldCell drawInteriorWithFrame:inView:] + 963
22 com.apple.AppKit 0x0000000105a05588 -[NSControl drawRect:] + 341
23 com.apple.AppKit 0x00000001059f816f -[NSView _drawRect:clip:] + 3748
24 com.apple.AppKit 0x00000001059f69e4 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1799
25 com.apple.AppKit 0x00000001059f6dc0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
26 com.apple.AppKit 0x00000001059f6dc0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
27 com.apple.AppKit 0x00000001059f4826 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 841
28 com.apple.AppKit 0x00000001059f3fd1 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
29 com.apple.AppKit 0x00000001059f0fbf -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2828
30 com.apple.AppKit 0x00000001059d042a -[NSView displayIfNeeded] + 1680
31 com.apple.AppKit 0x00000001059e9ff6 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1972
32 com.apple.AppKit 0x00000001059e95a0 -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 786
33 com.apple.AppKit 0x0000000105bed1e8 -[NSApplication _orderFrontModalWindow:relativeToWindow:] + 698
34 com.apple.AppKit 0x0000000105becc21 -[NSApplication _commonBeginModalSessionForWindow:relativeToWindow:modalDelegate:didEndSelector :contextInfo:] + 793
35 com.apple.AppKit 0x0000000105bf6618 -[NSApplication beginModalSessionForWindow:] + 37
36 com.apple.Safari.framework 0x00000001014882e8 -[BrowserApplication beginModalSessionForWindow:] + 73
37 com.apple.AppKit 0x0000000105bf653a -[NSApplication runModalForWindow:] + 97
38 com.apple.AppKit 0x0000000105bf60fd -[NSAlert runModal] + 145
39 com.apple.AppKit 0x000000010589e2a9 __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1054
40 com.apple.AppKit 0x000000010589de4e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
41 com.apple.AppKit 0x000000010589ddef -[NSPersistentUIRestorer promptToIgnorePersistentState] + 213
42 com.apple.AppKit 0x000000010589dd13 -[NSPersistentUIManager promptToIgnorePersistentState] + 28
43 com.apple.AppKit 0x000000010589db34 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 252
44 com.apple.AppKit 0x000000010589d909 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 557
45 com.apple.AppKit 0x000000010589d36b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
46 com.apple.Foundation 0x0000000103dedf0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
47 com.apple.Foundation 0x0000000103dedd7d _NSAppleEventManagerGenericHandler + 106
48 com.apple.AE 0x00000001088d1e1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
49 com.apple.AE 0x00000001088d1c32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
50 com.apple.AE 0x00000001088d1b36 aeProcessAppleEvent + 315
51 com.apple.HIToolbox 0x000000010745d161 AEProcessAppleEvent + 56
52 com.apple.AppKit 0x0000000105899246 _DPSNextEvent + 1026
53 com.apple.AppKit 0x0000000105898a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
54 com.apple.Safari.framework 0x0000000101488290 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
55 com.apple.AppKit 0x000000010588cb2c -[NSApplication run] + 553
56 com.apple.AppKit 0x0000000105877913 NSApplicationMain + 940
57 com.apple.Safari.framework 0x000000010165a06d SafariMain + 267
58 libdyld.dylib 0x0000000107f125fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x000000010809ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001081b8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00000001081bbfb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x000000010809d662 kevent64 + 10
1 libdispatch.dylib 0x0000000107eda43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x0000000107eda152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x000000010809ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001081b8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00000001081bbfb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x000000010809ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001081b8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00000001081bbfb9 start_wqthread + 13
Thread 5:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x000000010809c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00000001081b9c3b _pthread_cond_wait + 727
2 com.apple.WebCore 0x000000010b4f6e8b WebCore::IconDatabase::syncThreadMainLoop() + 507
3 com.apple.WebCore 0x000000010b4f3a1f WebCore::IconDatabase::iconDatabaseSyncThread() + 303
4 com.apple.JavaScriptCore 0x0000000101f0fc5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00000001081b7899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00000001081b772a _pthread_start + 137
7 libsystem_pthread.dylib 0x00000001081bbfc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x000000010809ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001081b8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00000001081bbfb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x000000010809ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001081b8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00000001081bbfb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x000000010809ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001081b8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00000001081bbfb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x000000010809ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001081b8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00000001081bbfb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x000000010809ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001081b8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00000001081bbfb9 start_wqthread + 13
Thread 11:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x0000000108098a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000108097d18 mach_msg + 64
2 com.apple.QuartzCore 0x0000000103019377 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x00000001030192ad thread_fun + 25
4 libsystem_pthread.dylib 0x00000001081b7899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00000001081b772a _pthread_start + 137
6 libsystem_pthread.dylib 0x00000001081bbfc9 thread_start + 13
Thread 12:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x0000000108098a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000108097d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00000001049c5155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00000001049c4779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00000001049c40b5 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x0000000103e33967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x0000000103e3376b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00000001081b7899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00000001081b772a _pthread_start + 137
9 libsystem_pthread.dylib 0x00000001081bbfc9 thread_start + 13
Thread 13 Crashed:
0 com.apple.speech.synthesis.framework 0x0000000108f64f9d 0x108f5c000 + 36765
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x6150617461444d4d rbx: 0x0000000000000054 rcx: 0x0000000102752000 rdx: 0x0000000000000054
rdi: 0x0000000102752000 rsi: 0x0000000102724000 rbp: 0x0000000102753ff0 rsp: 0x0000000102753f60
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000108dc5420 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000102724000
rip: 0x0000000108f64f9d rfl: 0x0000000000010206 cr2: 0x0000000108dc5420
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 13
Binary Images:
0x101421000 - 0x101421ffd com.apple.Safari (7.0.2 - 9537.74.9) <16623B62-3663-3C26-BBD4-8B32AC882692> /Applications/Safari.app/Contents/MacOS/Safari
0x10142b000 - 0x101931ff3 com.apple.Safari.framework (9537 - 9537.74.9) <92E7195B-FAED-3578-96E2-6F75274C300B> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x101d20000 - 0x101d21ff7 libSystem.B.dylib (1197.1.1) <BFC0DC97-46C6-3BE0-9983-54A98734897A> /usr/lib/libSystem.B.dylib
0x101d2a000 - 0x101d48ff7 com.apple.Accounts (113 - 113) <FEB37642-C973-3CD2-B279-142492266A16> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x101d66000 - 0x101d67fff libquit.dylib (161.2) <54B83D99-F84C-35E1-87D5-FCCB2F200FBD> /usr/lib/libquit.dylib
0x101d6e000 - 0x101d8bff7 com.apple.framework.Apple80211 (9.3.1 - 931.58) <D5B2DD15-3DCC-31F6-9320-3A20A887C5D5> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x101d9e000 - 0x101d9efff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x101da3000 - 0x101da3fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x101da9000 - 0x101e07ff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x101e44000 - 0x101e4eff7 com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x101e62000 - 0x101eccff7 com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x101f06000 - 0x10227dffa com.apple.JavaScriptCore (9537 - 9537.74.4) <0942FE6B-3152-30FC-B92A-92A1C29C5295> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x102378000 - 0x102530ff3 libicucore.A.dylib (511.31) <167DDD0A-A935-31AF-B5B9-940268EC3A3C> /usr/lib/libicucore.A.dylib
0x1025dd000 - 0x1026c7fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x1026e1000 - 0x102712ff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x102726000 - 0x102733ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x10273c000 - 0x10274afff com.apple.opengl (9.6.0 - 9.6.0) <709F4A02-73A0-303C-86B5-85C596C8B707> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x102759000 - 0x10279afff com.apple.PerformanceAnalysis (1.47 - 47) <784ED7B8-FAE4-36CE-8C76-B7D300316C9F> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x102ff2000 - 0x10318eff3 com.apple.QuartzCore (1.8 - 332.3) <80F1068F-4A34-34FB-9E05-A2DC0700D2F2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x10326a000 - 0x1034c3ff9 com.apple.security (7.0 - 55471.14) <3F7100A0-FE46-333D-9A4B-396580F1B4FE> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x103610000 - 0x103683fff com.apple.securityfoundation (6.0 - 55122.1) <1939DE0B-BC38-3E50-8A8C-3471C8AC4CD6> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x1036c4000 - 0x1036f2ff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x103725000 - 0x103788ff7 com.apple.SystemConfiguration (1.13 - 1.13) <63B985ED-E7E4-3095-8D12-63C9F1DB0F3D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x1037c5000 - 0x1038fbff6 com.apple.WebKit (9537 - 9537.74.9) <CA0C0387-8A66-34D4-8B1C-F5CDDBDA76BB> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x1039f6000 - 0x103be6ffd com.apple.WebKit2 (9537 - 9537.74.9) <3F7B257F-D0DA-3AA8-BE8B-0C5474FE9806> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x103dcd000 - 0x1040cbfff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x10430d000 - 0x1044baf27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x1044e0000 - 0x104532fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x104594000 - 0x104656ff5 com.apple.CoreText (352.0 - 367.19) <24848DF1-67EC-3D41-9548-1F14C6DFBBF9> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x1046cb000 - 0x1046ccff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x1046d2000 - 0x104842ff8 com.apple.CFNetwork (673.2.1 - 673.2.1) <AE407146-CCF2-33DD-AAEA-6887FD6F45BA> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x10494a000 - 0x10494afff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
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0x109e60000 - 0x109e79ff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x109e99000 - 0x109eb5fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x109ec0000 - 0x109fb1ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x109fc7000 - 0x10a02cff5 com.apple.Heimdal (4.0 - 2.0) <523EC6C4-BD9B-3840-9376-E617BA627F59> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x10a058000 - 0x10a059fff com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x10a060000 - 0x10a064ff7 libheimdal-asn1.dylib (323.15) <B8BF2B7D-E913-3544-AA6D-CAC119F81C7C> /usr/lib/libheimdal-asn1.dylib
0x10a06f000 - 0x10a07bff7 com.apple.OpenDirectory (10.9 - 173.90.1) <E5EF8E1A-7214-36D0-AF0D-8D030DF6C2FC> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x10a092000 - 0x10a09bffb com.apple.CommonAuth (4.0 - 2.0) <70FDDA03-7B44-37EC-B78E-3EC3C8505C76> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x10a0a3000 - 0x10a0defff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x10a0f5000 - 0x10a11aff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x10a13b000 - 0x10a40bffc com.apple.CoreImage (9.2.7) <BF88A02E-994E-3970-AC62-04248CA8DC46> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x10a503000 - 0x10a556fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x10a580000 - 0x10a5bffff libGLU.dylib (9.6) <EE4907CA-219C-34BD-A84E-B85695F64C05> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x10a5d2000 - 0x10a5daffc libGFXShared.dylib (9.6) <E276D384-3616-3511-B5F2-92621D6372D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x10a5e7000 - 0x10a5f2fff libGL.dylib (9.6) <A2EF4E15-EA08-396D-A1D4-29E1CED6876A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x10a60a000 - 0x10a648ff7 libGLImage.dylib (9.6) <DCF2E131-A65E-33B2-B32D-28FF01605AB1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x10a650000 - 0x10a652fff libCVMSPluginSupport.dylib (9.6) <FFDA2811-060E-3591-A280-4A726AA82436> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x10a65c000 - 0x10a65ffff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x10a66b000 - 0x10aa9effb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x10acb9000 - 0x10ad07fff com.apple.opencl (2.3.59 - 2.3.59) <8C2ACCC6-B0BA-3FE7-98A1-5C67284DEA4E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x10ad23000 - 0x10ad2fff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x10ad37000 - 0x10ad50ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x10ad63000 - 0x10ad93fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x10adc2000 - 0x10ade7ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x10adf5000 - 0x10ae75fff com.apple.CoreSymbolication (3.0 - 141) <B018335C-698B-3F87-AF1C-6115C4FA8954> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x10ae94000 - 0x10aeecff7 com.apple.Symbolication (1.4 - 129) <16D42516-7B5E-357C-898A-FAA9EE7642B3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x10af33000 - 0x10af62fff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x10af80000 - 0x10afdffff com.apple.framework.CoreWLAN (4.3.2 - 432.47) <AE6FAE44-918C-301C-A0AA-C65CAB6B5668> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x10b021000 - 0x10b04bff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x10b05f000 - 0x10b0c5fff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x10b127000 - 0x10b12bfff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x10b138000 - 0x10b13bfff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x10b148000 - 0x10b15afff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x10b177000 - 0x10b18fff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x10b1a6000 - 0x10b1a7ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x10b1af000 - 0x10b1b1ff7 com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x10b1b8000 - 0x10b376fff com.apple.GeoServices (1.0 - 702.15.12) <5A4D463F-689F-3822-BF26-A19D51503019> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x10b4d5000 - 0x10b4dfff7 com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x10b4ee000 - 0x10c33cfff com.apple.WebCore (9537 - 9537.74.11) <9683BA7C-A04B-3E33-B195-DCF1C2CABF95> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x10e85e000 - 0x10e88afff com.apple.CoreServicesInternal (184.9 - 184.9) <4DEA54F9-81D6-3EDB-AA3C-1F9C497B3379> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x10e8fc000 - 0x10e909ff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Librarian
0x10e925000 - 0x10e92dff3 libCGCMS.A.dylib (599.20.11) <BB1E8D63-9FA1-3588-AC5D-1980576ED62C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x10f9cc000 - 0x10f9f4ffb libRIP.A.dylib (599.20.11) <D79461A6-2E24-3531-ADA2-EAC972384A7D> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x10fa04000 - 0x10fa07ffa libCGXType.A.dylib (599.20.11) <C0B41DDE-0988-3652-B03B-9E5EB0DABAEB> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x111567000 - 0x1117c4ffd com.apple.RawCamera.bundle (5.03 - 731) <99C18399-B160-3C4A-AEDC-A2FD4944FCC6> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff60fc6000 - 0x7fff60ff9817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 1
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 931
thread_create: 20
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=161.5M resident=69.1M(43%) swapped_out_or_unallocated=92.4M(57%)
Writable regions: Total=1.1G written=12.3M(1%) resident=14.8M(1%) swapped_out=0K(0%) unallocated=1.1G(99%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 508K
CG image 4K
CG raster data 12K
CG shared images 172K
Image IO 16K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
Kernel Alloc Once 8K
MALLOC 56.4M
MALLOC (admin) 32K
Memory Tag 242 12K
Memory Tag 251 40K
SQLite page cache 1920K
STACK GUARD 56.0M
Stack 13.7M
VM_ALLOCATE 16.4M
WebKit Malloc 1232K
__DATA 23.5M
__IMAGE 528K
__LINKEDIT 41.9M
__TEXT 119.7M
__UNICODE 544K
mapped file 46.0M
shared memory 4K
=========== =======
TOTAL 1.4G
TOTAL, minus reserved VM space 378.6M
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Internal Memory Card Reader
USB Device: IR Receiver
Thunderbolt Bus: iMac, Apple Inc., 22.1You may have installed the "Genieo" search-hijacking rootkit. There is an uninstaller, but as the developer is dishonest, you can't use it. I suggest the tedious procedure below to disable Genieo.
Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.
Triple-click anywhere in the line below on this page to select it:
/etc/launchd.conf
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
A folder may open with a file selected, or the file may not exist, in which case you'll get a message that it can't be found. If it does exist, it's a configuration file created or replaced by the Genieo installer. Any software installer that does this should be considered ipso facto malware. Move the file to the Trash. You'll be prompted for your administrator password. Then restart, empty the Trash, and continue as below.
IMPORTANT: If the launchd.conf file exists, you must move it to the Trash and restart before continuing. Otherwise the system may become unbootable. In that case, restore from your backup and start over. That's how badly Genieo has sabotaged your system. If you're not completely sure you can complete this step, stop here and ask for guidance.
Once you have trashed the launchd.conf file and restarted, or verified that the file doesn't exist, quit the Genieo application, if it's running. Force quit if necessary.
Move each of these items to the Trash in the same way as above:
/Applications/Genieo.app
/Applications/Uninstall Genieo.app
/Library/Frameworks/GenieoExtra.framework
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
There's no need to restart after each one. Again, some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Your web browser(s) should now function normally, and you should be able to reset the home page and search engine. If not, stop here and post your results.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
The Genieo installer may also install the "Silverlight" web plugin from Microsoft. If you have no use for that plugin, you can remove it according to Microsoft's instructions. Don't remove it if you subscribe to "Netflix" or any other video-streaming service that uses it.
This procedure may leave a few files behind, but it should deactivate Genieo. Make sure you don't repeat the mistake that led you to install it. Chances are you got it from one of the Internet's open sewers such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site.
Finally, be forewarned that when Genieo is mentioned on this site, the developer sometimes shows up under the name "Genieo support." If that happens, don't believe anything he says, but feel free to tell him what you think of his scam.
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