Weird "Unable to purchase" message...
In last few weeks (maybe months), strange message is appearing in my iPad. When I want to download some app (free or paid), or download some song, I get this strange message:
No matter what app or song I'm trying to purchase, it always says "Unable to Purchase "Virtual City HD (Full)"". There's always the "Virtual City". Anyway, I tap on OK and the requested app or song download with no problem.
I've bought the Virtual City HD in December (I guess) with no problem, however, this message comming up maybe since February. Do you have any idea what to do with that?
Whanks a lot:)
I am also having this issue. Mine says 48. The one name it does give me I have deleted from my phone. I also synced with my computer then even tried deleting it from iTunes and syncing it.
The one app in question will then show an icon that is stuck in an install state (is grayed out with the word "waiting" under it). To get rid of it I have to reboot my phone.
Similar Messages
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Why am I getting unable to purchase message from App Store with free apps
Why am I getting unable to purchase message from App Store for free apps on my I pad?
Sign out of your Apple ID, reboot yor iPad and sign in again.
Settings>iTunes and App Store. Tap your ID and sign out.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Go go back to Settings>iTunes & App Store. Sign in. Try to download the free apps again. -
Every time I downloading something from AppStore, message appears "Unable to purchase" with text "2GIS and 25 other items could not be purchaces at this time. Please try again later." But programm "2GIS" is installed and working. Anf in my account purchase history there's no information about other 25 programs I could not purchase.
What shall I do? Where can I find applications AppStore thinks Im trying to purchase? How to clear this list?
Screenshot:I am also having this issue. Mine says 48. The one name it does give me I have deleted from my phone. I also synced with my computer then even tried deleting it from iTunes and syncing it.
The one app in question will then show an icon that is stuck in an install state (is grayed out with the word "waiting" under it). To get rid of it I have to reboot my phone. -
Getting Unable to Purchase messages when buying video
Hi,
Probably more often than not, when I go to purchase a video on my iPhone (iOS 4.1), I get a box that comes up and "Unable to purchase". However, that's not true and the purchase goes through successfully despite that error message. So, basically, the message is annoying. Is there anything I can do to stop from those messages from popping up?
Thanks,
RobI have the same problem, whether it's purchasing an App, free apps, or updates. But like you said, the download and install works but the messages are annoying. Looks like a small bug?
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HT1689 Why do I keep getting unable to purchase from iTunes Store try again later ?
Why do I keep getting unable to purchase from iTunes Store try again later ?
Hi Nanas12,
Thanks for visiting Apple Support Communities.
If you continue to see an "unable to purchase" message on the iTunes Store, I recommend the troubleshooting steps in this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jeremy -
I am unable to purchase anything at the iTunes store with this computer. The message is:
"We could not complete your iTunes store request. An unknown error occurred (-1202).
There was an error in the iTunes store. please try again later."
I always need to go back to my older laptop to purchase anything.
Can anyone help?I get the error
we could not complete your itunes store request unknown error occurred 50
I use Win 7 ultimate with a fresh install of itunes. My Win 7 has never had a installation of itunes before.
I have tried disabling my firewall, but nothing changes. -
Whenever i purchase or download an app on the app store , it always gives me this error message " unable to purchase at this time, please try again later"
JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.
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How do I delete error message that says "unable to purchase certain book and 4 others". Have reset account ant credit info. any ideas?
Have you tried tapping on your id in Settings > Stores on your phone and logging ouy of your account and then logging back in and seeing if that 'refreshes' the account on it ?
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sed IPHONE 4 S 3 1/2 months ago . From day one MSN & HOTMAIL e-mail has not worked properly. UNable to delete e-mails in MSN & HOTMAIL (ERROR MESSAGE reads UNABLE TO MOVE MESSAGE
UNable to download messages in MSN & HOTMAIL My YAHOO & NYCAP e-mail accounts totally work. How do I correct my MSN & HOTMAIL accounts???Oberus,
We're very sorry for the troubles you're having getting your messages to your customers. We're happy to help. We will escalate this to the proper group for review. Thanks for your patience as we investigate and escalate this issue. ~Ian
Ian_VZ
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan. -
Unable to "purchase" or download free APP updates
I am trying to download free App updates on my iphone but it says unable to purchase try again later. so i waited a couple days, and it still wont work. and itunes wont update them either. I have the 2.2 software ive tryed to restart it i cant figure it out. anyone know what the problemo is?
thanksI had the same problem. I just fixed it. There are several posts on many forums addressing the "5002" error that date back to the IT8 roll out. My solution started with the post linked below.
http://gosublogger.com/2009/01/how-to-fix-itunes-error-5002/comment-page-1/#comm ent-5330
After trying the suggested fix I posted the following:
Thank you for posting this work around. My iPhone 3G has been unable to update apps as well as iTunes 8 running on my MBPro. I followed your instructions to the letter, but still have the same symptoms with “5002″ error. Next I backed up my Mobile Apps folder again (after the reinstall (I kept the original backup as well)), deleted all, and synced with my iPhone 3G. At this point only the apps from my phone are in the iTunes Mobile Apps. folder. No success. I still get the “5002″error in iTunes, and “unable to purchase” when updating apps using iPhone.
Any suggestions?
UPDATE:
After an extensive Error “5002″ Google search, I discovered the post linked below.
http://discussions.apple.com/thread.jspa?threadID=1716575
I logged onto my iTunes account, and discovered that there was now a blank Credit Card security/CCV field next to the CC number field. Also there was a weird message in red stating that my address did not seem to be traditional for my area, and required editing or some such nonsense. I deleted a few characters in the address field, re-typed them exactly as they were, filled in my CC CCV code, and clicked done. All problems fixed!
I hope this helps..
PDW
Message was edited by: PDW4137 -
Unable to Purchase: "APP" could not be purchased at this time. Please try again later.
Everytime I've tried to purchase an app since downloading IOS 7 (don't get me started on the oh-so-many things that don't work with this new operating system, although this one really ticks me off) I can't download a single app from the app store. The message (above) is what I get with "APP" being the actual name of the app (ie. "Instagram"). The apps I already have on the phone will automatically update without a problem, this has to do with the actual new purchases (either free or paid) that I would like to make. I currently have the most up-to-date version of IOS 7 v. 7.0.4
I have tried to do the following to no avail:
1) A soft reset: Holding the top bottom and the home button simultaneously until the phone powers itself off and automatically comes back on.
2) Signed in and out of my Apple iTunes account.
3) Signed out of my Apple iTunes account, did a soft reset, signed back in once the phone powered back up.
4) Changed the credit card information to a different credit card just in case for some strange reason Apple didn't like my credit card.
Any suggestions that anyone else may have (and please don't link to a troubleshooting article, those are hardly helpful) would be great. I've looked through Apple's support communities and haven't found a single answer to this question, although I've seen similiar questions and no real answers thus far.
Thank you.I also have the same issue. Unable to easily purchase apps from the app store. Get the unable to purchase app purchase, followed by a never ending spinning circle next to the app title. I've discovered that closing out of the app, and attempting to redownload from the purchase list usually works.
Apple has really screwed up the user experience with ios7. This is inexcusable. A $600 device that is supposedly state of the art, and you have to try several work arounds to download apps is tragic. If Steve Jobs were around, several heads would have rolled by now. This needs to be fixed now, not in February, not in March. -
Unable to update error tied to Unable to purchase error?
I have tried changing the DNS servers to both Google (8.8.8.8, 8.8.4.4) and openDns (208.67.222.222, 208.67.220.220) and have had no luck updating to 5.1. I have tried multiple Wi-Fi connections. I haven't tried updating through itunes becase I havent had a chance to plus I just moved and don't have internet hooked up at my new house yet. I really don't want to have to wipe my iphone 4 just to download 5.1. I am wondering if this "unable to check for update error is tied in any way to the "Unable to purchase _______ and ___ other apps at this time error." I am interesed to know if anybody who is having trouble updating to 5.1 also gets the unable to purchase ___ error.
I have this problem too, I keep getting pop ups saying that my iPad 2 is unable to purchase certain things I haven't even purchased!
Plus I have been trying to download the 5.1 update since it was released last Wednesday with no luck, I keep getting the same unable to check for updates error message...
It's frustrating seeing as both my iPads and iPhone 4s and apple TV can't be updated... I don't want to have to alter any dns settings. Why should I have too!!!
Anyway how would changing the dns settings help an apple TV ?
It's about time apple let us know what's wrong! -
Unable to purchase Garageband upgrade
I'm trying to upgrade my Garageband on my iMac but I think my nephew's iTunes account might be linked to it. As I type in my new account information to buy the upgrade, I get the following message:
Unable to Purchase - This item is for an app that was purchased by a different Apple ID. To buy this item with this Apple ID, you must first purchase the app.
I would like to know what steps do I have to take in order to change the account connected to my Garageband.
Thanks in advance,
ABAndrea,
what is your garageBand version? And which upgrade are you trying to buy?
If you are trying to buy the in-app purchase for GarageBand 10.0, and GarageBAnd has been installed with the wrong AppleID, delete the app from the Applications folder and sign into the AppStore (from the "Store" menu: Sign in) with your regular AppleID.
Then buy GarageBand again for free, this time using your account.
If you are asking about a different upgrade, post back.
-- Léonie -
Skype Credit unable to purchase Skype number (for ...
Hi, I am unable to purchase Skype number (for German) using Skype Credit. It only show some other options like CC, paypal and others.
Then I choose to test UK number, but it enable the Skype Credit purchasing option by default, but no other options. Why?
Thanks!please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
I am unable to purchase Creative Cloud?
I've tried about 10 times with two different credit cards but for some reason I am unable to purchase Creative Cloud. I keep getting this error message......
Your billing address doesn't seem to match the credit card you entered. Check to make sure you entered this information correctly, and if you still can't place your order, please call us at +1 800-585-0774. If you're not in North America, you can look up a local number here.
The billing information is correct and the debit/credit cards information is also correct.
I also tried adding CLoud to my cart and purchasing it that way but I am still getting an error.
Anyone have any ideas?
Thank YouHi JKruze10,
Welcome to the Adobe Forums,
As I have requested Slipperend, please provide the Email ID with which you are trying to place the order. It needs investiagaion.
Regards
Rajshree
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