Welcome COD Partners to the Oracle Contact On Demand Forum

I would like to welcome you to this forum and invite you to share your experiences, challenges and tips for setting up and customizing your Oracle Contact On Demand application.
This forum will provide a way to post questions in reference to your Contact On Demand features such as implementation, production support, product information, features/functionality, etc. In reference to questions on CRM On Demand please go to the Siebel CRM On Demand Administration Forum.
If you are new to the Oracle Technology Network and the Forums, please take a moment to familiarize yourself with the Terms of Use and FAQ.
Thanks for your help.
Jeffrey Kirsh
Your Oracle Contact On Demand Forum Moderator
Edited by: user739982 on Oct 19, 2009 10:38 AM

Hello Jeff,
I was searching for some details on Avaya CTI and landed in this forum. Seems to be the place that i get answers. I need to know any comparision/pros/cons on using COD and Avaya CTI system with CRMOD.
Any insight to this would be really helpful.
Thanks,
San

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Hello!
Welcome to the Oracle Warehouse Builder discussion forum!
Oracle Warehouse Builder (OWB) product management and development will monitor the discussion forum on regular basis.
Please use this forum for asking product related questions, giving feedback, suggesting enhancements, reporting problems and requesting collateral.

Bonjour "Etudiant from Tunisia",
I'm not sure what you mean with "please give me the user/password".
As far as I know there is no online OWB available where you could try out the product (if that is what you mean).
If you would like to learn more about OWB, read online documentation or for instance the link that is provided in an earlier post in this thread.
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ps If people are still expecting what Igor mentioned when he started this forum ("Oracle Warehouse Builder (OWB) product management and development will monitor the discussion forum on regular basis"), don't count on it; fortunately the product itself has been around long enough now, there are quite some users that can share usable insights and/or drop some useful lines on the new threads... ;-)

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Bonjour "Etudiant from Tunisia",
I'm not sure what you mean with "please give me the user/password".
As far as I know there is no online OWB available where you could try out the product (if that is what you mean).
If you would like to learn more about OWB, read online documentation or for instance the link that is provided in an earlier post in this thread.
Otherwise simply install OWB and try it yourself. The Installation and Configuration Guide is clear enough even without much experience installing Oracle software, and the OWB User Guide provides some basic insight on working with OWB itself.
Good luck, Patrick
ps If people are still expecting what Igor mentioned when he started this forum ("Oracle Warehouse Builder (OWB) product management and development will monitor the discussion forum on regular basis"), don't count on it; fortunately the product itself has been around long enough now, there are quite some users that can share usable insights and/or drop some useful lines on the new threads... ;-)

Oracle CRM On Demand Outlook Integration - Add-in shows inactive

I have followed the steps given in the Oracle CRM On Demand->MySetup.
After installing the OEI, the dll file is registered.
In MS outlook->Tools->Trust Center->Add-ins. The Siebel Outlook Integration Add-ins is shown in the "Inactive Application Add-ins".
How can this be enabled/Active so that Oracle CRM On Demand application is integrated with Microsoft Outlook?
kindly advice.

Finally found a solution for this problem:
In MS Outlook 2007, navigate to Tools->Trust Center->Macro Security-> Select option "Warnings for all macros".
Restart MS Outlook and the Oracle CRM email Integration buttons will appear..
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Oracle CRM On Demand Statement of Direction

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Encountered an error while getting the ORACLE user account for your concurrent request. Contact your system administrator

Dear Techies,
We have registered an Extra Information Type as self service OAF page and did some validations using user hook which are working fine. But for some requests EIT creation page is throwing below errors.
1. Encountered an error while getting the ORACLE user account for your concurrent request. Contact your system administrator.
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System throws these errors whenever user hook suppose to throw our customized validation messages.Since we are at UAT instance, we are bouncing apache and oacore to get rid of these errors every time they appear. But we cannot bounce once it is moved to production.
Kindly share some ideas to fix these errors as we are very close to Go-Live and we are facing this issue with all EIT's and SIT's.
Thanks and Regards
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Hi Mahesh,
Thanks for reply.
I have gone through the link that you have suggested. But our EIT user hook validations doesn't have any code related to submission of concurrent programs. More over our error is not stable. If we bounce the apache and oacore, the system will work fine without unexpected errors for some time. We are not even able to replicate these errors.
Thanks and Regards
Dileep Kumar.

Need help on Analysing the oracle code.

Hi,
Here i try to frame question, pls understand and give the best way to solve this.
We have running 20 to 30 unix scripts on daily basis. Each script has connected to oracle session and execute the corresponding packages & procedures. Some scripts are running at the same time. At this time oracle code in the script is not executed due to the table locking in other script. We have oracle trace files whenever the oracle code is not executed it shows the error and terminates the oracle session.
Examples:
Below the sample oracle execution log file. where we get the error and terminate the oracle session for your reference.
==================================================================================
SQL*Plus: Release 11.2.0.1.0 Production on Mon Dec 10 06:18:45 2012
Copyright (c) 1982, 2009, Oracle. All rights reserved.
Connected to:
Oracle Database 11g Enterprise Edition Release 11.2.0.2.0 - 64bit Production
With the Partitioning, Real Application Clusters, Automatic Storage Management, OLAP,
Data Mining and Real Application Testing options
SQL> SQL>
Session altered.
SQL> 2 3 4 5 6 7 8 9 begin
ERROR at line 1:
ORA-00054: resource busy and acquire with NOWAIT specified or timeout expired
ORA-06512: at "SIEB7P04.P_ARCHIVE_TBL", line 42
ORA-06512: at line 4
SQL> Disconnected from Oracle Database 11g Enterprise Edition Release 11.2.0.2.0 - 64bit Production
With the Partitioning, Real Application Clusters, Automatic Storage Management, OLAP,
Data Mining and Real Application Testing options
goin into RunProcedures Function
0
SQL*Plus: Release 11.2.0.1.0 Production on Mon Dec 10 06:19:19 2012
Copyright (c) 1982, 2009, Oracle. All rights reserved.
Connected to:
Oracle Database 11g Enterprise Edition Release 11.2.0.2.0 - 64bit Production
With the Partitioning, Real Application Clusters, Automatic Storage Management, OLAP,
Data Mining and Real Application Testing options
SQL> SQL>
Session altered.
SQL> 2 3 4 5 6
PL/SQL procedure successfully completed.
SQL> Disconnected from Oracle Database 11g Enterprise Edition Release 11.2.0.2.0 - 64bit Production
With the Partitioning, Real Application Clusters, Automatic Storage Management, OLAP,
Data Mining and Real Application Testing options
goin into Check error report Function
Pkg_Tfm_If_Merge OK
==========================================================================
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1st instance it was terminated with some error.
2nd instance it was successfully executed the oracle code.
By analysing the above log we found where the error was occured and the reson behind this also we know.
Assume the script called the procedure 'P_ARCHIVE_TBL' 5 times and the procedure works on different parameter(we could say different table) each time it was called.
Is it possible for us to know in which procedure call, it is errored out.
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Regards,
Mani.

Hi,
You would need to have an exception block in your pl/sql code. You should also save table name in a variable when this procedure is called for every table. You should return/print the error code from exception block alongwith the table name and then you will be able to know that during which call of this procedure, the error was returned.
Salman

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i had to take my photoshop file into a hardrive because my dad was going to give me a new Mac and when things didn't work out and went back to my old one i use the time capsule thing to save everything before but didn't give me photoshop so i physically moved the file and tried to open it but then this error shows up
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 16
and when i click the uninstall app on the file it tells me this
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and when i click fix alias i click on photoshop and the app just turns into photoshop and i just run in circles
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Run the cleaner tool and reinstall.
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Oracle.jbo.NoDefException: JBO-29114 ADFContext is not setup to process messages for this exception. Use the exception stack trace and error code to investigate the root cause of this exception. Root cause error code is JBO-25058. Error message parameters

Dear Guru's,
I am not able to solve the above issue for last couple of days.
I am newbie to the webservice
My Issue...
I am using Jdeveloper 11.1.2.4.0 Release 2
1. Using Jdev I built one small Web Service with two methods.
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2. I created another application to consume the web service i created.
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3. While executing the created jsf page I received the error message as below
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Can anybody help to solve this issue.
Thanks and Regards,
Durai S E

Dear Guru's,
I am not able to solve the above issue for last couple of days.
I am newbie to the webservice
My Issue...
I am using Jdeveloper 11.1.2.4.0 Release 2
1. Using Jdev I built one small Web Service with two methods.
        While testing the Webservice...
               I passed User Id as Parameter and it successfully return the values (user id, user name and description) from fnd_user table
2. I created another application to consume the web service i created.
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               2. Created a jsf page and drag and drop the parameter and return values to the jsf page.
3. While executing the created jsf page I received the error message as below
"oracle.jbo.NoDefException: JBO-29114 ADFContext is not setup to process messages for this exception. Use the exception stack trace and error code to investigate the root cause of this exception. Root cause error code is JBO-25058. Error message parameters are {0=Attribute, 1=UserName, 2=UserName}"
Even I know that this issue is repeated one in our forum, I was not able to solve this issue.
Can anybody help to solve this issue.
Thanks and Regards,
Durai S E

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Hi,
How can we view the logic behind the oracle supplied built-in functions like LAST_DAY , MONTHS_BETWEEN etc.,
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function LAST_DAY(RIGHT DATE) return DATE;
pragma BUILTIN('LAST_DAY',38, 12, 12); -- PEMS_DATE, DATE_LAST_DAY
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Regards
Lok

How can we view the logic behind the oracle supplied built-in functions like LAST_DAY , MONTHS_BETWEEN etc., You cannot. These built-ins, are 'built-in'.... As far as I know they are implemented in Oracle's kernel, as C code.

I'm trying to update my Photoshop CS5, but continue to receive the same problem every time. The application manager update dialogue box simply states "some updates failed to install." There's no specific error code, but a link to contact support for furth

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update directly, Product updates

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Welcome to the Oracle9i AS Portal Discussion forum. This forum is intended to foster discussion amongst users of Oracle9i AS Portal. Oracle9i AS Portal is the complete solution for building, deploying and managing e-business portals. It combines an extensible framework for standardized application access with a set of self-service tools for customizing the portal experience, publishing and managing information and accessing dynamic data. Please note that users of the Oracle 9i AS Portal Development kit also have their own forum at: Oracle Portal Development Kit (PDK) Forum.
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Hi together,
Since the release of SAP NetWeaver 2004s to 'Unrestricted Shipment' as of 6th of June 2006, we have renamed the forum 'SAP NetWeaver2004s Ramp-Up' to 'BI in SAP NetWeaver2004s'.
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SAP NetWeaver BI Organisation

IM PUTTING IN THE REDEMPTION CODE AND ITS TELLING TO CONTACT CUSTOMER SERVICE THAT MY CODE WASNT ACTIVATED

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Welcome to the Oracle iSetup Forum

Welcome, everyone!
I'm very pleased to announce a new customer forum dedicated for Oracle iSetup.
The objective of the forum is to reach out to the Oracle iSetup customer base and establish a formal channel of communication and interaction.
We also plan to hold regular meetings, webcasts and product update sessions, for the benefit of our customers.
If you are an iSetup customer and interested in being a part of this forum, please post your questions here.
iSetup Product Management and Development teams are committed to addressing your questions and listening to your feedback via this forum.
We have provided links to the iSetup datasheet and Appcast for your reference.
Please stay tuned for more information and updates from us.
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Uma Prabhala
Group Product Manager, Applications Technology Group
Oracle E-Business Suite
Message was edited by:
uprabhala

hi ,
i am santhosh i am attaching the log file of the error. I am getting this error at the extract stage.All my configuration settings are fine..
the log was
Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
AZLOADER module: iSetup Loader
Current system time is 02-SEP-2008 01:23:33
$Header: Loader.java 115.18 2004/01/09 20:52:41 jke noship $
**********Initializing context**********
Current working directory is: /dgeori/applcsf/log/DGEORI_auohsgeor02/
**********Parsing parameters**********
Job_Name=currencies_0902200812_090220081
URL=https://ofsdev1.genworth.net:443/
CONFIGID=
request_type=L
Update_Action=
DB_SID=TGEORI_BALANCE
DB_Host=auohsgeor65.oracleoutsourcing.com
User_Id=5326
snapshot_name=currencies_0902200812_090220081
Reload_Flag=
Reload_Request_Id=
Reload_Method=
Temporary driver xml file for restart is saved to AZI116598811.xml after each api call.
Target environment does not contain a DBC file for the central environment (auohsgeor65.oracleoutsourcing.com: TGEORI_BALANCE); therefore, the load request status cannot be updated, but the load request has been run. Check the details in this log for the results and status of this load request.
java.lang.NullPointerException
at oracle.apps.az.loader.Utility.transfer(Utility.java:297)
at oracle.apps.az.loader.FileManager.downloadFile(FileManager.java:503)
at oracle.apps.az.loader.CpLoader.runProgram(CpLoader.java:90)
at oracle.apps.fnd.cp.request.Run.main(Run.java:161)
File downloaded to /dgeori/applcsf/log/DGEORI_auohsgeor02/lreq11659881/AZI116598812.zip.
ERROR: Unable to open the file '/dgeori/applcsf/log/DGEORI_auohsgeor02/lreq11659881/AZI116598812.zip' from the local filesystem. Verify that the file exists in the location specified and that the full pathname is correct.
Exception thrown while reading file driver.xml from /dgeori/applcsf/log/DGEORI_auohsgeor02/lreq11659881/AZI116598812.zip
Exception thrown while reading file driver.xml from /dgeori/applcsf/log/DGEORI_auohsgeor02/lreq11659881/AZI116598812.zip
java.lang.NullPointerException
java.lang.NullPointerException
Loader request completed.
Start of log messages from FND_FILE
End of log messages from FND_FILE
Executing request completion options...
Finished executing request completion options.
Concurrent request completed
Current system time is 02-SEP-2008 01:23:39
thanks
santhosh
9866767778

Welcome COD Partners to the Oracle Contact On Demand Forum

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