Welcome screen in PS and AI

So...it's 2014 and you're Adobe! I keep the welcometips on, because I like to see new tips (eventhough most is pretty basic) and such. The videos you link to on Youtube will not open in a new window or even go to fullscreen. The fact this doesn't work is quite embarrassing...for you. I have a monster-rig, but that doesn't matter, it should just work!
If it's not possible to embed the link why not a directlink or something? Anyone else not getting this to work?

See here:
Learn Illustrator, get help and support | Adobe Illustrator CC

Similar Messages

Just installed this. When I open it a blank welcome screen comes up and when I try to delete it freezes my computer.

Just installed Photoshop - blank welcome screen comes up and freezes my computer. Any help?

Wait a minute or two for the screen to load the content, scroll to the bottom and checkmark "Don't show welcome screen again"
Gene

PSE 7 Welcome Screen startup options and turning off the advertising

The PSE 7 Welcome Screen no longer provides a start-up option for bypassing it and going directly to the Organizer or Editor. In addition, many people are annoyed by the advertising for Photoshop.com on the Welcome Screen and by the constant flashing tips in the lower right corner of the Organizer and Editor.
Here are some workarounds:
Create shortcuts directly to the Organizer and Editor. Use Windows Explorer to navigate to
> C:\Program Files\Adobe\Photoshop Elements 7.0
Find the file PhotoshopelementsEditor.exe, right-click it, and select Create Shortcut. You can then drag the shortcut to your desktop or the Start Menu. Alternatively, you can right click photoshopelementseditor.exe and click Pin To Start Menu, which will place a shortcut on the Windows Start menu. Do the same thing for the file PhotoshopElementsOrganizer.exe.
Turn off the advertising on the Welcome Screen. By turning off the advertising, you can still use the Welcome Screen to get to the Organizer, the Editor, Photoshop.com, and the tutorials. Use Windows Explorer to set the permissions of
>C:\ProgramData\Adobe\Photoshop Elements\7.0\Locale\en_US\Welcome Screen Pods
to deny Read & execute for Everyone (The path is a little different on XP.)
Turn off the flashing tips on the lower right corner of the Organizer and Editor. Use Windows Explorer to set the permissions of
>C:\ProgramData\Adobe\Photoshop Elements\7.0\Locale\en_US\Messaging Pods
to deny Read & execute for Everyone. (The path is a little different on XP.)

You said -----------
Turn off the flashing tips on the lower right corner of the Organizer and Editor. Use Windows Explorer to set the permissions of
C:\ProgramData\Adobe\Photoshop Elements\7.0\Locale\en_US\Messaging Pods to deny Read & execute for Everyone. (The path is a little different on XP.)
I am using XP and the path to the folder is as follows:
C:\Document and Settings\All Users\Application Data\Adobe\Photoshop Elements\7.0\Locale\en_US\Messaging Pods
However, I can't figure out how to "set the permissions". Is this possible in XP? Could someone please elaborate.
I am only interested in changing the tips (in the lower right corner that lead you to photoshop.com) in the Editor, since I do not use the Welcome Screen or Organizer.
Thanks,
Ken

Welcome Screen Hangs and Crashes

The basic issue: Dreamweaver/Flash hangs indefinitely at the
welcome screen after being opened and cannot be used/ must be
forced quit. I can’t click anything and certainly can use the
program.
My System:
Intel Mac Pro
Two 2.66 Ghz Intel Processors
2 GB Ram
ATI X1900 Card with 512 MB Memory
Internet Connection
Operating System: Mac OSX 10.4.9
How to produce the problem:
1. Ensure internet connection is enabled.
2. Open Dreamweaver
Results: Upon opening, Dreamweaver/Flash hangs indefinitely
at the welcome screen. All menus and tool bars load, but the
welcome screen displays a blank box at which point the cursor
spins, the program freezes and must be forced quit.
Normally the welcome screen should load quickly and display
the various document options as well as a link to adobe. (Assuming
an internet connection is available. If not, a static graphic
should be displayed in the lower right corner.) After extensive
trouble shooting I narrowed the problem down to the internet
connection. Without an internet connection (Ethernet cable
unplugged) the welcome screen loaded promptly and didn’t hang
however the link normally provided in the lower right hand corner
was missing since there was no internet available. The program then
ran normally.
When the internet was connected, the program would load up to
the welcome screen and then hang without displaying any options. No
menus were available and nothing could be done in the program. The
only solution at this point was to force quit.
I spoke with a tech support agent and worked through the
majority of the steps outlined here (
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb401096)
to no avail. As far as I can tell, the issue is caused by the
welcome screen failing to access the internet content necessary to
load. I was able to disable the welcome screen by disconnecting the
internet, opening Dreamweaver/Flash, disabling it via the options,
and then reconnecting the internet. However, this of course
prevents the use of the welcome screen, a feature I find useful.
Notes: The welcome screen for Illustrator and InDesign load
flawlessly and quickly and are not affected by the internet
connection.
Has anyone else experienced this? Adobe’s tech agent
told me it might be an issue with my internet, but I doubt that is
the case. I have submitted a bug report to adobe, but was curious
if anyone else had found a solution or had any idea why this is
happening. Why can Illustrator and InDesign load the web links and
not Flash and Dreamweaver.
I know the welcome screen is hardly a “necessary”
feature, but considering the price one pays for this software, it
would be nice if it worked.

It's not a great workaround at all. In fact, I am still
trying to find a better and more feasible solution since we have a
few computers on the home network and connecting directly to the
internet prevents any of those machines from using the web since
you loose the router.
I called the apple store and they said they use Airport
Extremes and do not have any issues with the welcome pages on their
machines. Unfortunately, I purchased an airport extreme
(haven’t set it up yet) hoping it would work, but it sounds
like you are having the same issue. I agree that adobe should
acknowledge the problem and I too have run into the limited scope
of the tech support. As you said, they provide support based on the
specific applications and don’t seem to address cross suite
issues. I am still waiting on a call from a Level 2 tech who will
hopefully be more helpful and move beyond the basic steps.
(Trashing pref files etc.)
It's very odd the older router works, but my guess is some of
the newer security features are causing the issue. I placed my
computer in the DMZ, which seemed to work, but the welcome screens
took a good 5-10 seconds to load and the program would hang during
that time.
Out of curiousity, who is your Internet Provider? I am using
Verizon FioS.

10.5.2 update - "welcome" screen appears and stuck in loop

Just ran 10.5.2 update, when computer prompted to restart, it did not resart. I ended up pushing power button to reset. Now, on booting, I am sent to a 'welcome to OSX' screen, so I provided user information. Hit 'Done', screen goes blue for few seconds, and I am sent back to 'welcome to OSX' screen. I searched here for similar problem, but I did not see any so far. Any help will be greatly appreciated.
Mac Pro, 2.8GHZ, early 2008
luka

Hi,
My friend had the same problem on her iMac G5, and I followed the instructions to boot to safe mode which gave me the login screen after 4-5 minutes (it takes long, and the fans goes to full for a while).
The problem was that after I logged in the same welcome screen occurred again, and I was back in the loop.
I was able to find info on another forum, that when the login screen appears, then you should NOT login, instead go "back" and then use the "restart" icon to restart the machine.
After following this, the machine started to do the upgrade and everything went OK and everything was back to normal.
regards,
Sebastian

Computer boots to a black screen with prompts and code!?

hey
I have a Powerbook G4 15" 1.5GHz Aluminium.
I recently had big issues with the computer where it froze and kept crashing. The computer then completly died and i had to take it into an apple store for repair.
While it was in i had the ram slot failure repaired also (go apple!)
The technician repaired the directory structure on my hard drive but noted a program, which he thinks is XPostFacto has some how come to be installed on the system. I collected it and as soon as i got home backed up all the data i needed.
When booting the computer into OSX the startup would go to the grey screen with an Apple and the spinning gear. Then a black screen would come on and present me with a whole heap of code about the system etc the system would then proceed into OSX as normal. I managed to copy all the data i needed onto an external HDD however in the process the computer crashed multiple times.
I have now come to reformat the entire thing, i have zero'd the drives etc however even after that, when i boot from the install CD i still get this screen of code!!
I tried to install Panther and it won't work due to an error in installation..
What do i do?!?!?
I'm not too up for the idea of taking it back into the shop cause they will charge me mad prices ($120 an hour!) to fix it for me..
Any help would be awesome!
Powerbook 1.5 GHz G4 15" Aluminium Mac OS X (10.3.8)

Boot from the first of the system discs (by holding down the C key until the welcome screen goes away) and, in Disc Utility, repair privileges. Not just permissions, but privileges. Then reboot at normal. That will probably fix it.

Welcome Screen locking up

I have an older toshiba laptop, when I turn it on the welcome screen eventually appears and I click my name, it appears to be loading the settings and even flashes very quick to the desktop and then right back to the welcome screen and says logging off. I have tried shutting down and rebooting to no avail. Can anyone guide me through this

Which laptop? Which Windows?
-Jerry

Welcome Screen Woes

The basic issue: Dreamweaver/Flash hangs indefinitely at the
welcome screen after being opened and cannot be used/ must be
forced quit. I can’t click anything and certainly can use the
program.
My System:
Intel Mac Pro
Two 2.66 Ghz Intel Processors
2 GB Ram
ATI X1900 Card with 512 MB Memory
Internet Connection
Operating System: Mac OSX 10.4.9
How to produce the problem:
1. Ensure internet connection is enabled.
2. Open Dreamweaver
Results: Upon opening, Dreamweaver/Flash hangs indefinitely
at the welcome screen. All menus and tool bars load, but the
welcome screen displays a blank box at which point the cursor
spins, the program freezes and must be forced quit.
Normally the welcome screen should load quickly and display
the various document options as well as a link to adobe. (Assuming
an internet connection is available. If not, a static graphic
should be displayed in the lower right corner.) After extensive
trouble shooting I narrowed the problem down to the internet
connection. Without an internet connection (Ethernet cable
unplugged) the welcome screen loaded promptly and didn’t hang
however the link normally provided in the lower right hand corner
was missing since there was no internet available. The program then
ran normally.
When the internet was connected, the program would load up to
the welcome screen and then hang without displaying any options. No
menus were available and nothing could be done in the program. The
only solution at this point was to force quit.
I spoke with a tech support agent and worked through the
majority of the steps outlined here (
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb401096)
to no avail. As far as I can tell, the issue is caused by the
welcome screen failing to access the internet content necessary to
load. I was able to disable the welcome screen by disconnecting the
internet, opening Dreamweaver/Flash, disabling it via the options,
and then reconnecting the internet. However, this of course
prevents the use of the welcome screen, a feature I find useful.
Notes: The welcome screen for Illustrator and InDesign load
flawlessly and quickly and are not affected by the internet
connection.
Has anyone else experienced this? Adobe’s tech agent
told me it might be an issue with my internet, but I doubt that is
the case. I have submitted a bug report to adobe, but was curious
if anyone else had found a solution or had any idea why this is
happening. Why can Illustrator and InDesign load the web links and
not Flash and Dreamweaver.
I know the welcome screen is hardly a “necessary”
feature, but considering the price one pays for this software, it
would be nice if it worked.

I had this problem with both Photoshop and Illustrator. After several tries, I spoke with someone in Adobe tech Support who said it was a KNOWN ISSUE with the welcome screen and then took control of my computer, removed some files and now everything is fine. You have to talk to two different department, one for Illustrator and one for Photoshop for the fix. 6 phone calls and a total of about that many hours dealing with this BS. Epic, epic fail, Adobe.
The one thing I know for sure now, the Adobe staffers who work on these forums don't know what they're talking about.

Photoshop Elements 9 only opens to the Welcome screen.

Elements 9 only opens to the Welcome screen. Organiser and Edit will not open. I cannot deactivate the programe so I can re-install. I have tried pressing Ctrl+Alt+Shift but nothing happens.

Hi Barry,
The Welcome screen sometimes leaves a process running which can cause a problem which is why I suggested bypassing it.
If you reboot the system and avoid the welcome screen by using the direct link does that work?
When you tried resetting the preferences (Ctrl + Alt + Shift when starting up the editor from the direct link), did you see the message asking you to confirm the deletion? You need to hold the keys down all the time it is loading.
Turning to the organizer, try loading it from the direct link above but hold the shift key down whilst it loads. It should enter the Catalog Manager. Select your current catalog and click on the Repair button to see if it finds any errors.
Good luck
Brian

Display the Welcome screen when Photoshop CC starts up?

I have researched and found lots of incidences where people want to keep the Welcome screen from displaying but I am want it to display and it will not.
The checkbox under Edit>Preferences>General that says "Do Not Show Welcome Screen on Launch" is unchecked. I have tried checking that box saving, then unchecking saving again and restarting Photoshop. I have tried uninstalling Photoshop twice, once saving my preferences, the second time discarding my preferences and re-installing. Still no Welcome screen at launch. I have read that there is an option under Help>Welcome... to reopen the Welcome screen. I do not see that option and believe that is on the Mac only.
By the way the Welcome screen opens/works perfectly in Illustrator CC 2014.
I am running a Windows 7 PC with the latest version of Photoshop CC 2014.
Anyone have any ideas?
Thanks!

I believe you have an installation problem. Others have had problems with the Welcome Screen and I had a problem after the 15.2.2 update. Others were not able to Play the video tutorials from the welcome window. Photoshop seems to use CEPHtmlEngine.exe to display the Welcome screen. The CC 2014.2.2 update installed on my machine without a problem. CC 2014 worked and I had turned off the welcome screen. However I did not have the new Photoshop CC 2014 preference Do not show Welcome Screen on launch and when I tried to use menu Help>Welcome I received a popup error stating Photoshop could not start the plug-in because it was not signed. The way I was able to fix this problem was to download the direct CC 2014 installer and install CC 2014 on top of the CC 2014 currently insall. CC 2014 installed and was installed activated and after I used menu Help>Update to get CC 2014 up to CC 2014.2.2 all worked my Add-ons and preferences were still there. However if I start CC 2014 and immediately try to open the Welcome screen I will get the pop-up your getting Welcome Dialog not installed. But when I click OK and try menu Help>Welcome a second time it works. The new Preference Do not show Welcome Scree on launch is there and I can set it there or from the welcome screen option.

PSE8 winxp Can't start Organizer from welcome screen

I click on organizer in welcome screen and the welcome screen goes away and organizer screen doesn't show. There is an icon on the taskbar indicating the status of Backup/Schronize which says that is is on 164 of 839 photos. A few minustes later it was updated to 179 of 839. Also although I paid for addional space the screen says that it is updated 0-2 G instead of 22G. I can't get to Editor either from Welcome screen. I thought backup was in background and shouldn't affect me running Organizer.

Organizer should get launch even though the Sync is running in the background. Was the PhotoshopElementsOrganizer.exe running in task manager when you face this issue ?
~Sourabh

InDesign Welcome Screen

When I open CS3 InDesign, a blank Welcome screen pops up and will not go away. When I manually close it, my InDesign tool menu is grayed out across top. Unusable.
Has been happening last two weeks. Was fine before. I've reinstalled my CS3 two times already. What's going on?

Software conflicts do strange things. Given the age of the system, it's also possible it's a hardware problem -- bad memory, bad sector in a critical spot on the hard drive.
Wouldn't hurt to clear your font caches and also do some basic font trouble-shooting if you've had font issues. See Troubleshoot fonts | Mac OS X

If after reinstalling my osx, I'm back at the welcome screen is my mac clean now?

I'm reselling my macbook pro.
And I erased it from command r during reset, then reinstalled osx.. I'm back at the welcome screen to register and setup the mac.
Is it all cleaned of my data and ready to be sold?
I don't want to set it up with my information.
Thanks

Yes, just quit the set up and shut down the Mac.

Nokia 701 welcome screen/start up

I want to remove Nokia 701 welcome screen/start up
i have already choose my photo (something mine) for the welcome,
but now i have the nokia original Nokia 701 welcome screen/start up and my photo,
they load first nokia original then my photo ...
It is the same when i choose the first option text ...
(you have option 1. nokia original, 2. photo 3. text)
i use nokia 701 and i have alltogether put some 25 gb on it of max 40gb (32 + built 8)
so please HELP ?
Someone give the root for nokia original so i can remove it ?

You cannot remove welcome screen.
Yes, It is the same when
you choose text as welcome note.
We cannot remove welcome/start up screen.
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Thinkpad welcome screen win 7 (old & new)

I made 2 welcome screens
modern one and oldschool one
enjoy
http://i49.tinypic.com/34yts1h.jpg
http://i48.tinypic.com/34zk6z4.jpg

Hi all.
I think, that I found the problem
It seems, that the latest Lenovo NVIDIA driver 8.16.11.8955 has a bug on T410, Txxx, ....
I reinstalled the prior released Lenovo NVIDIA driver 8.16.11.8898 (6MD627WW)
You can find it on http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-75176
Since I reinstalled the Lenovo NVIDIA driver 8.16.11.8898, the problem never occurs anymore !!!
I tried up to 25 cold starts without bluescreen.
Nevertheless, never thrust the latest driver updates.
I hope the post helps you too.
Regards, Burgstar

Welcome screen in PS and AI

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