Welcome screen needed

I bought a new iphone 5 from a third party. Usually, I get a welcome screen and I retrieve all my apps and songs through the steps. This one is already logged in. How do I go back to the welcome screen? I tried logging in on iCloud, didnt work.

The previous owner needs to deactivate FindMyPhone on the iPhone or remove it from FindMyPhone in their iCloud.com account.
If they don't the iPhone will be useless.
See this -> Find My iPhone Activation Lock: Removing a device from a previous owner’s account

Similar Messages

  • When I turn on or restart my Macbook Pro Retina 15", my entire screen flashes completely bright yellow for a few seconds and then it goes to the normal Welcome screen.  How do I fix this??

    Hi Everyone,
    This problem just started today.  When I turn on or restart my Macbook Pro Retina 15" (Mid 2012 version), my screen is light gray like normal, and then after a few seconds my entire screen flashes completely bright yellow for a few seconds, and then it goes to the normal Welcome screen (where I choose to login as myself or a guest user).  This suddenly started today and has not stopped since.  This keeps happening every single time I turn on or restart my computer.
    Yesterday I installed all the Mavericks and other updates that were available in the App Store, so I'm wondering if this is related to that since this never happened prior to my doing those updates yesterday.  When I first installed the new OS X Mavericks (10.9.3) update, it went through the whole installation process (took about 10 minutes), and then during the installation I got an error message saying that it couldn't verify my iTunes application that was on my laptop, and then my laptop finished installing the updates.  Then once my laptop restarted, the App Store "Updates" section said that I had to do the whole OS X Mavericks (10.9.3) and iTunes (Version 11.2) updates all over again.  So my laptop did the whole installation again (took about 10 minutes, but this time I didn't get that "iTunes error message" during the installation process). 
    Now, when I go to the App Store "Updates" section, it says the following under "Updates Installed in the Last 30 days":
    -Digital Camera RAW Compatibility Update (Version 5.05) installed May 15, 2014
    -OS X Update (Version 10.9.3) installed May 15, 2014
    -iTunes (Version 11.2) installed May 15, 2014
    -OS X Update (Version 10.9.3) installed May 15, 2014
    -iTunes (Version 11.2) installed May 15, 2014
    -Security Update 2014-002 (Version 1.0) installed April 22, 2014
    I'm wondering if this flashing bright yellow screen upon bootup is related to the fact that my laptop installed the OS X Update and the iTunes Update two times each?  Or is this new problem totally unrelated?  It's just that this problem started a day after these 2 updates were installed twice.
    My Macbook Pro Retina 15" (Mid 2012 version) is otherwise working fine at least as of now.  The only issue so far is this flashing bright yellow screen every time I turn on or restart my computer.
    If anyone could please help me fix this so that my bootup screen doesn't flash completely bright yellow anymore, I would be forever grateful! 
    Thank you so much for reading this and for any help you can provide. 
    hope everyone is well,
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    Hey everyone in Apple world!
    I figured out how to fix the flashing yellow screen problem that I've been having on my MBP!  Yessssss!!!
    I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
    I followed the instructions on this page and here's what I did:
    Resetting NVRAM / PRAM
    Shut down your Mac.
    Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
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    Release the keys.
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  • Want to start PSE 12 in photo editor but it will only start in Orgaizer, can't get to welcome screen and the .exe file that Adobe said to look for does not exist on my files

    Have tried to start PSE 12 in photo editor but it continues to start in Organizer.  I do not want my pictures loaded in Organizer at all.  Saw a page on the web that said to click on an .exe editor file but that is not on my files.  Also cannot get a welcome screen to come up, only an organizer even though I checked it the first time to come up in photo editor.  I'm now having Organizer crammed down my throat.  Tried online chat but was cut off with the statement that no support is offered for v12 any longer.

    Hi,
    You failed to say which operating system you are running on so I'm assuming it is Windows of some type.
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  • I recently did a restore to factory settings on my 2009 macbook and now im stuck on the welcome screen where u choose the country my trackpad allows me to move the arrow around but when i tap continue to choose it does nothing. someone please help

    I recently restored my 2009 macbook to factory settings and now its stuck on the welcome screen where u choose your country. My trackpad allows me to move the arrow around but when I tap on it to select continue it does nothing at all. The only thing else it will allow me to do is go thru the voice over tutorial by pressing escape. Please help me fix this I need to use my computer.

    Hi, teezbreezy64.
    I found a couple of resources to help troubleshoot the issue you are experiencing. The first is this article named Intel-based Mac notebooks: Troubleshooting unresponsive trackpad issues found here http://support.apple.com/kb/TS1248.
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    If a two-prong AC plug is being used with the power adapter, try using the three-prong power cable that shipped with your computer and plug it into a grounded outlet.
    If the issue persists, make sure the third prong is present and do not use an adapter to enable the three-prong adapter to be used in a two-prong outlet. Note that the ground in the three-prong outlet may not be connected. This is common in older homes or buildings with replaced outlets. In these situations, the three-prong power cable will not improve trackpad responsiveness.
    If a grounded outlet is not available, rest your palm on the palm rest when using the trackpad. This should enable the trackpad to function properly.
    If that does not resolve the issue then I recommend resetting the SMC on your computer. Here is an article on how to do that:
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/ht3964
    Regards,
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  • Windows 7 SP1 - Event 7011 - Timeout gpsvc service - welcome screen randomly hangs for 30 to 90 minutes.

    We rolled out Windows 7 x32 to 1200+ computers and are having random issues with extremely long login times.  Most of the time users can log into the network without issues but I typically have several computers each week that hang at the
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    Log Name:      System
    Source:        Service Control Manager
    Date:          10/30/2013 8:19:15 AM
    Event ID:      7011
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      CATECHALP.bgcs.k12.oh.us
    Description:
    A timeout (30000 milliseconds) was reached while waiting for a transaction response from the gpsvc service.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
        <EventID Qualifiers="49152">7011</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8080000000000000</Keywords>
        <TimeCreated SystemTime="2013-10-30T12:19:15.461367100Z" />
        <EventRecordID>19317</EventRecordID>
        <Correlation />
        <Execution ProcessID="536" ThreadID="3500" />
        <Channel>System</Channel>
        <Computer>CATECHALP.bgcs.k12.oh.us</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="param1">30000</Data>
        <Data Name="param2">gpsvc</Data>
      </EventData>
    </Event>
    This morning the tech coordinator was stuck at the welcome screen for 30 minutes with 17 of the above messages until we forced the computer off and logged in successfully.  We rebooted immediately after logging into the computer and logged in a third
    time without any issues.  I also checked the logs and didn't see or have any issues with the 2nd and 3rd login attempts.  The group policy client service also started successfully about 1 minute before the first error on the first attempt.
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    Log Name:      Microsoft-Windows-GroupPolicy/Operational
    Source:        Microsoft-Windows-GroupPolicy
    Date:          10/30/2013 8:16:44 AM
    Event ID:      4016
    Task Category: None
    Level:         Information
    Keywords:      
    User:          SYSTEM
    Computer:      CATECHALP.bgcs.k12.oh.us
    Description:
    Starting Group Policy Folders Extension Processing.
    List of applicable Group Policy objects: (No changes were detected.)
    7 Default Domain Policy
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-GroupPolicy" Guid="{AEA1B4FA-97D1-45F2-A64C-4D69FFFD92C9}" />
        <EventID>4016</EventID>
        <Version>0</Version>
        <Level>4</Level>
        <Task>0</Task>
        <Opcode>1</Opcode>
        <Keywords>0x4000000000000000</Keywords>
        <TimeCreated SystemTime="2013-10-30T12:16:44.010292800Z" />
        <EventRecordID>37783</EventRecordID>
        <Correlation ActivityID="{95B5B1C8-886C-4A41-AB64-60EE164266E5}" />
        <Execution ProcessID="1260" ThreadID="1404" />
        <Channel>Microsoft-Windows-GroupPolicy/Operational</Channel>
        <Computer>CATECHALP.bgcs.k12.oh.us</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="CSEExtensionId">{6232C319-91AC-4931-9385-E70C2B099F0E}</Data>
        <Data Name="CSEExtensionName">Group Policy Folders</Data>
        <Data Name="IsExtensionAsyncProcessing">true</Data>
        <Data Name="IsGPOListChanged">false</Data>
        <Data Name="GPOListStatusString">%%4101</Data>
        <Data Name="DescriptionString">7 Default Domain Policy
    </Data>
        <Data Name="ApplicableGPOList">&lt;GPO ID="{6C77B631-1580-41B1-B63A-D3D593EB84AC}"&gt;&lt;Name&gt;7 Default Domain Policy&lt;/Name&gt;&lt;/GPO&gt;</Data>
      </EventData>
    </Event>
    Other Information
    1. Server OS - Windows 2008 R2 servers. ~20 servers with 7 DC's.
    2. Windows OS - Windows 7 x32 SP1 workstation. ~1200
    3. This happens on wireless and wired connections.
    4. This happens across all hardware and models of laptops and desktops.  Ranging from GX270 - Opti 760, Latitude D510 - Latitude E6410, Latitude 2100 - Latitude 2120's and all models in between.
    5. We are currently using SCCM 2012 to deploy images and applications.  The image was created through SCCM using Build and Capture so I never touched the image.
    6. The drivers were downloaded from Dell but this is happening on multiple machines so I don't think its driver related.
    7. We are using Forefront Antivirus.
    8. We upgraded the machines to 2Gig of ram and upgraded them from XP to Windows 7 this summer.
    9. We upgraded the servers from Windows 2003 R2 to Windows 2008 R2 this summer just before deploying Windows 7.
    10. This is only reported through the helpdesk on less than 10 computers each week but I'm told it happens more frequently when I'm in the buildings.
    11. We are using Group Policies to manage almost all aspects of the computer except for printers.  The printer drivers we are using are so slow that it added 60 to 180 seconds to the login time so I moved the printer mapping to a vbscript that
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    Users are holding the power button in to shut down the machine as they can typically log in a second time without issues.  I have heard that a few people have issues logging into the computer the second time but it's normally running by the
    time I heard about it.
    Are there any other logs that I can look at to troubleshoot this issue?  Thanks for taking the time to read this issue.

    Hmmm hard to say. If I was going to take a stab at it you might be hitting a DC in a remote site. 
    http://blogs.technet.com/b/askpfeplat/archive/2011/12/26/in-search-of-roaming-active-directory-clients-how-to-scriptomatically-identify-missing-active-directory-subnet-definitions.aspx
    A great tool for this, http://blogs.technet.com/b/askpfeplat/archive/2012/06/09/slow-boot-slow-logon-sbsl-a-tool-called-xperf-and-links-you-need-to-read.aspx
    You could also take a look at this. http://blogs.technet.com/b/askpfeplat/archive/2013/03/12/slow-boot-slow-login-sbsl-hotfix-rollup-for-windows-7-and-server-2008-r2-available-today.aspx
    Mark Morowczynski
    Microsoft Senior Platforms PFE
    Blog:
    http://blogs.technet.com/b/askpfeplat  Twitter:
    Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

  • Photoshop Elements 11 Organiser does not start from the welcome screen

    Having installed Photoshop Elements 11(Windows 7)  I cannot open the Organiser from the welcome screen. It can be opened via the Editor but few of the thumbnails are shown as pictures rather as empty squares. The situation does not improve with time but tends to get worse with pictures turning into squares. I have tried the tip with preferences but to no avail. I would be very grateful for some help. Best Regards Ian Tomlinson

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    As my question says, I am stuck on the welcome screen for setting up mavericks. It won't let me select my country and move on. I tried rebooting with no effect.

    Hey,
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  • SAP CRM IC WEBCLIENT WELCOME SCREEN FIELDS DESIGNING

    Hi,
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  • Dreamweaver in CS5.5 (blank welcome screen)

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    Subject line edited by moderator to make it clearer

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  • How to avoid the Welcome Screen in WIN7 Starter

    How do I avoid the Welcome Screen in WIN7 Starter? When I bootup, I want the computer to boot to desktop, because I have programs that need to run as soon as I boot up. I managed to get rid of password requests, but I still see the Toshiba Logo that I have to click before a full bootup occurs.
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  • Pavilion dv7 hanging on welcome screen

    Laptop is hanging on the HP welcome screen at start up.. "Press esc hey for startup menu" and HP are displaying on the screen. I pressed the ESC key on startup and it displayed startup paused but was still froze.
    This question was solved.
    View Solution.

    You may have a failing memory module or a failing hard disk.  
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  • Suppress Welcome Screen with GPO

    I can suppress Welcome screen on all Office 2010 products, EXCEPT outlook 2010 client!
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    http://www.microsoft.com/en-us/download/details.aspx?id=18968
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    https://social.technet.microsoft.com/Forums/office/en-US/eab72e3c-c00e-45df-b826-a2d8588c35b2/office-2010-after-deployment-is-still-asking-users-questions-when-first-launched?forum=officesetupdeployprevious
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  • Crashing if opening from welcome screen

    Hello,
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    What were you doing when the problem occurred? See Above, Full Description
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    http://pastebin.com/6B7eUhia

  • Welcome Screen Is not working

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     You may try to visit this site to help u resolve you issue:
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  • Welcome Screen and Manual

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