Welcome screens do not load - ID, PS, AI.

We have disabled the initial 'What's New' welcome windows (those that have the tips and tutorials for new beginners) that load when my CC apps start up (Illustrator, photoshop, indesign) but in the past couple of weeks the regular welcome screens - with recent files, create new, learn etc do not load. The window is there, it just stays blank (except Dreamweaver - that works). This is happening on both macs used by our designers:
Both running Yosemite 10.10
App versions:         
App
Release
Build
ID
2014.1
10.1.0.71
PS
2014.2.1
20141014.r.257 x64
AI
2014.1.0
18.1.0
Thanks in advance for any assistance.

I have this same problem; I can't disable the welcome screen because, well, the blank screen doesn't show the checkbox to stop the screen from popping up. I found a script on the Photoshop section of the Adobe forums which I downloaded and used to fix the problem in Photoshop, but I haven't found anything in the forums about fixing the problem in Illustrator or InDesign. This blank welcome screen pops up not only at application start-up, but whenever all documents are closed and the app is still running. So it's all day, every day. This is annoying. I need help fixing this.
iMac, OS X 10.8.5, full CC user

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