Welcome to the ADDT Error Farm

Man, do I miss InterAKT. ADDT is a migraine-inducing disaster. What a shame to see these once robust extensions turned into useless lines of code by Adobe.
I don't even know where to start. I thought I had successfully migrated from InterAKT Kollection to ADDT. Man, was I wrong. I'm confronted with a stream of errors (JavaScript and otherwise) when I try to make any changes to existing NeXtensio lists. So. I try to make a new list from scratch, and BAMM, can't even do that due to more errors. From looking over these forums it seems that Adobe is treating ADDT like leprosy.
This is extremely discouraging. I invested a lot of time and money in InterAKT and even if I had to wait a day, I'd still get direct help and advice. Now, I don't even know where to start. The errors are so numerous and convoluted, I couldn't even guess where to post a request for assistance. Here's an example: Using the "Create a Dynamic List Wizard", I go through the process of building the list screen-by-screen, then get this:
[i]While executing onClick in NeXTensioList.htm, the following JavaScript error(s) occurred:
At line 6373 of file Home:Applications:Adobe Dreamweaver CS3:Configuration:Shared:Common:Scripts:dwscriptsExtData.js": The object is not currently contained in a document.[i/]
For the curious, here's line 6,373 of that document:
[i]if (node && node.nodeType == Node.ELEMENT_NODE)[/i]
Oh, thank you for that info. I feel much better.
[BTW, running DW CS3 on a Mac Pro with OS 10.4.10]

Hi Paul,
of course your concerns do have a very valid point, so I´m just going to add some alternate view on this, ok ?
>>
I didn't even try to go back to the InterAKT site because I was under the impression that the info there may not even apply
>>
ADDT is, technically speaking, absolutely identical with MX Kollection 3.7.1, that is, the code base hasn´t changed a single bit. So, problems you´re experiencing with ADDT, but didn´t have with Kollection 3.7.1, do have their roots in "something else", means the DW CS3 environment.
>>
Top all this off with 1) the relatively small number of posts in the ADDT forums
>>
"ADDT" as such is rather new product released alongside with DW CS3, and as such didn´t yet have a chance to build a strong user community compared to MX Kollection, which has grown in, say, 4 years -- you can´t compare that. I´m sure the "small number of posts" does reflect this status, and most folks having posted here seem to be "ADDT primers" without any previous relation to MX Kollection.
>>
2) the fact that there are whole threads without any responses from Adobe
>>
certainly true, but as any other Adobe forum this one is a user-to-user forum, means that occasional participations by the old Interakt staff are in fact a bonus and not an obligation. Please consider how many threads in the other Adobe forums are not getting answered by the Adobe staff -- very often those fellas don´t even monitor the forums at all. In so far the ADDT forums are not an exception from the general practice
>>
The fact that you went back to the InterAKT site does not inspire confidence in the Adobe team
>>
well, I don´t quite agree ;-) Please consider this :: all that great and extensive Kollection help stuff, tutorials and the forums are still out there and available -- and it´s got to be seen as "official info resource" by you guys, otherwise Adobe wouldn´t have placed a link to the Interakt forums on their "Forums" page.
>>
...don't think any of us can afford to invest yet more time in a product that might disappear completely six months from now
>>
whatever the future might be, Adobe certainly wouldn´t cease support for ADDT after such a narrow time frame -- look at the support they´re still giving for long outdated stuff like "Home Site", what shows that Adobe does take it´s obligations quite serious for stuff they once offered, but stopped selling in the meanwhile.
>>
In the meantime, it would greatly help to know that if I do post a help request, it will be answered with some authority and expertise
>>
maybe not in these user-to-user forums, but -- as any other Adobe customer you´d better use their official "channels" like the wishform located at http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform.
Günter Schenk
Adobe Community Expert, Dreamweaver

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    So I went about it the opposite way, and tried to delete the 14.0 folder from the restored profile, and after reboot, the error still occurred.
    What eventually worked was deleting the 14.0 folder and copying over a 14.0 folder from a newly created profile!
    One way to do this was to:
    Reboot and log in as another user
    Rename the c:\users profile folder
    Rename the appropriate [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList] registry key
    Reboot and log in as the affected user, confirm that there is no error
    Reboot and log in as the other user
    Copy the C:\Users\<profile folder>\AppData\Local\microsoft\Office\14.0 folder to the other user's desktop
    Delete new profile folder, and rename the backup to be the production folder
    Delete the C:\Users\<profile folder>\AppData\Local\microsoft\Office\14.0 folder and then paste the 14.0 copy from the desktop
    Reboot and log in as the affected user, confirm that there is no error
    We've tried this on a couple machines and it works.  I had to run Windows Explorer as Administrator to access the other profile's folders.
    We've also successfully copied a 14.0 folder created by one profile on one affected computer over another profile's folder on another computer, eliminating the error, so we're trying that first, as that is fewer steps.
    We may attempt to script this, but the self-help instructions are only 5 lines long:
    Reboot and log into the affected computer with another account
    Go to <link to location of 14.0 folder on network> and copy the 14.0 folder
    Run Windows Explorer as Administrator
    Go to c:\users\<profile folder>\appdata\local\microsoft\office and delete the 14.0 folder, and paste the copied 14.0 folder (trying to overwrite it makes Win7 want to merge the folders)
    Reboot and log into your normal account, and confirm the error is gone
    I'll come back and report after we go into the field with this fix, but after the few tests, I am cautiously optimistic that this is it.

  • Trying to update creative cloud, comes error: The installation program could not access the important files / directories. Try to run the installer again. (Error code: 43), please contact customer support. The same error comes updating Muse. Mac 10.9.5. W

    Trying to update creative cloud, comes error: The installation program could not access the important files / directories. Try to run the installer again. (Error code: 43), please contact customer support. The same error comes updating Muse. Mac 10.9.5. What shall I do?

    Alauda_positos I would recommend reviewing your installation log files to determine the exact directory which the installer is unable to access.  You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific errors discovered to this discussion.
    For information on how to adjust file permissions please see Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.

  • I am trying to update I-tunes, but I get the following error message. Service Apple Mobile Device failed to start and wants me to verify I have sufficient priveledges to start system services.  I do not know what to do.

    I am trying to update I-tunes, but I get the following error message. Service Apple Mobile Device failed to start and wants me to verify I have sufficient priveledges to start system services.  I do not know what to do. I am the only user on my HP Pavillion laptop. Help!

    Hi Iss9243,
    Welcome to the Support Communities!
    You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue.  Hope it helps ....
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Cheers,
    - Judy

  • Can't launch itunes due to the following error; The procedure entry point AVCFPlayerAppliesMediaSelectionCriteriaKey could not be located in the dynamic link library AVFoundationCF.dll.

    Can't launch itunes due to the following error; The procedure entry point AVCFPlayerAppliesMediaSelectionCriteriaKey could not be located in the dynamic link library AVFoundationCF.dll.

    Hey bcolden,
    I would try uninstalling and reinstalling following the directions in here:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    This section in particular contains important information in the uninstall process:
    Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
    Let us know if following that article and uninstalling those components in that order helped the situation.
    Welcome to Apple Support Communities!
    Best,
    Delgadoh

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