Well here we go again with the Usage

I've had problems in the past with the meter saying my son and I were using 90gb a month. I finally got the matter resolved with the help of Sean via here and the overpayments were refunded and things settled back down again. That was last year.
I've had odd spikes from time to time but its been fine, in fact we have (according to the meter) been using on average about 25gb a month (I'm on a 40gb usage limit). So I stopped checking religiously every day - after all, it was back to where it should be given we dont stream movies, watch iplayer, all the things we are told just simply EAT the usage.
Then last month I received an email to say we had gone over 28GB!! The remainder of the month I was checking daily, we scrapped in with less than 2GB left by 31/10.
So now I am back to checking the figures every morning and guess what... I don't believe them again.
0.66        1/11/14
1.57        2/11/14
5.24        3/11/14
I've used over 5GB in 3 days? And more to the point I used 3.67gb yesterday??I am so not a happy bunny today.

Hi adam_ant16
I am sorry you are having trouble with your broadband, would you be willing to give the Mod team a chance to fix this first?  I'll be happy to get involved and make sure we get everything sorted out for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig 
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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