Well, I can't update my iphone software ios5. What is wrong?

iOS5

Did you choose to download and update the software?
What is happening if you select to update your software in iTunes? Any error messages?
Did you follow this article to update? iOS 5: Updating your device to iOS 5

Similar Messages

  • HT4972 I do not have a regular computer. How can I update my iPhone to ios5

    How can I update my iPhone 3GS to iOS 5 ? I do not have a computer

    There's no way to update to iOS 5 without a computer.  Take it to an Apple store.

  • I keep trying to update to iTunes 10.5.2 but it won't actually update. iTunes says I can't update my iPhone software without updating iTunes but iTunes refuses to update. Anyone know what to do?? Thanks

    I have tried a zillion times to update itunes to 10.5.2 but it won't work. Under the "About iTunes" section it says that I'm still using itunes 10.4. What I'm really trying to do is update my iphone 4 software but itunes says I can't do that without first updating the itunes software, which it won't let me do. Anyone know how to fix this? Much appreicated.

    Look at the system preferences for iTunes 10.5.3. Are you running 10.5.x (Leopard) or later? If you are then please repost in the iTunes for Mac forum.

  • Can't update my iphone software (firmware) issue

    Hi, im trying to update to 5.1.1 and it keeps saying - cannot be updated firmware is not compatible. i dont know much about this stuff so i just need some help. i want to update because my phone runs so slow. and i have never updated the software on it before. its and iphone 4. it has iOS 4.0.2 (8A400) on it now, with modem firmware 1.59.00

    disable your antivirus software and firewall.

  • Help?! Can't update to iPhone 4.2.1 from PowerBook G4 running iTunes 9.2.1

    My aging PowerBook G4 is running iTunes 9.2.1, further update of iTunes not available for my version of OSX (10.4.11). When I sync my iPhone 3G (running 4.1) I am told there is a newer version of the iPhone software (4.2.1), but upon clicking the "Update" button in the sync window I get a prompt saying "This version of iTunes (9.2.1) is the current version." What's with this prompt? This update button has worked in the past to keep my iPhone software current, don't know what's going on now!
    My laptop and my iPhone used to play nicely together all the time. Not really sure where to begin with this one and would appreciate any suggestions.

    I'm experiencing this same problem and am also highly annoyed. For several reasons, I cannot upgrade to 10.5 on my Powerbook G4 and thus can never update my iPhone software again.
    However, what's even more annoying is the snotty, condescending attitude of the people who respond on these boards to anyone using an older-model computer, particularly the ones in this thread.
    Just so you know, you guys are hardly supporting Apple by providing case studies on superiority complexes in place of actual advice.
    There is absolutely no reason why a person should not be able to upgrade the software on their top-of-the-line phone because Apple decided to arbitrarily tack said software update to an iTunes version that is unattainable to many devoted Mac users. Especially when Windows users (you know, those people who are actually "hardly supporting Apple") are afforded support that we older Mac users are being distastefully excluded from.
    Only a truly sickening Apple sycophant could look at this situation and say it's anything bordering on fair.

  • Whenever I update my iPhone software, it asks me to sign in to iCloud with an old email address.  My other devices all have the correct address.  How can I get the correct address for my iPhone?  The only Apple ID that works for logging in is my new one.

    Whenever I update my iPhone software, it asks me to sign in to iCloud with an old email address.  My other devices all have the correct address.  How can I get the correct address for my iPhone?  The only Apple ID that works for logging in is my new one.

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone (if you're using iOS 7), then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I updated my iPhone software and now it is saying that I need to connect it to iTunes. I no longer have my computer with my iTunes on it. What can I do? I really don't want to lose my data! I wouldn't have updated if I had known but there was no warning.

    I updated my iPhone software and now it is saying that I need to connect it to iTunes. I no longer have my computer with my iTunes on it. What can I do? I really don't want to lose my data! I wouldn't have updated if I had known but there was no warning.

    Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
    Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.
    Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
    Above from:
    http://support.apple.com/kb/TS3694

  • HT4972 i have version 4.3.3 and am updating my iphone software. I am updating it on a computer that is not mine, as i only have an iPad. Can I do this without loosing my music, apps, photos, etc?

    i have version 4.3.3 and am updating my iphone software. I am updating it on a computer that is not mine, as i only have an iPad. Can I do this without loosing my music, apps, photos, etc?

    You do see the devices heading on the left sidebar? If you don't see the sidebar, go to View>Show sidebar in the iTunes menu and then check to see if the device appears.
    If that isn't the problem, go through the troubleshooting steps. It could be the Apple Mobile Device Service issue.
    iOS: Device not recognized in iTunes for Windows - Support - Apple

  • When I update my iphone software, I lost my old contacts.  I see the backups under devices but it will not allow me to restore when I right click.  It will only let me delete the backup.  How can I restore this backup?  Thanks!

    When I updated my iphone software, I lost my contact information.  I see the backup on the devices menue in iTunes.  However, it will only let me delete this backup and not restore it.  How can I restore my old contacts to my iPhone?  Thanks!

    You will have to restore your iphone.

  • I recently updated my iphone software to 6.0.1 and my ringtones did not get added back to the phone.  I have connected my phone to my pc to sync but when I click to sync, it does nothing.  How can I get my ringtones back on my phone?

    I recently updated my iphone software to 6.0.1 and my ringtones did not get restored.  The ringtones are lised in my library but I can't get them added to my phone. When I click on the button to sync my phone, it does nothing.

    Welcome to the Apple Community.
    Try unchecking the tones and syncing, then re-checking them and syncing again.

  • I downloan and updated my iphone software ...i have tried to activate it back but it is not working out error message always what can i do?

    i downloan and updated my iphone software ...i have tried to activate it back but it is not working out error message always what can i do?

    this is the error message........we are sorry we can not continue with your activation please contact customer care
    another message will say actiavtion server not available;
    please what should i do?

  • TS3694 I'm trying to update my Iphone Software to the the new IOS 7 but it says there as an uknown error (6). Can someone please help me? Thanks

    I'm trying to update my Iphone Software to the the new IOS 7 but it says there as an uknown error (6). Can someone please help me? Thanks

    http://support.apple.com/kb/TS3694
    Check the section on
    Errors related to third-party security software

  • TS3694 I tried to update my iphone 3gs from ios 5 to 6 but because of software crash and while restoring with ios 6 it is not activated. Now I degrade it in ios 4 and can not use any app. How can I update this iphone?

    I tried to update my iphone 3gs from ios 5 to 6 but because of software crash and while restoring with ios 6 it is not activated. Now I degrade it in ios 4 and can not use any app. How can I update this iphone?

    Downgrading the iOS is not supported, and likely has caused the problems you are experiencing.
    You'll need to go elsewhere for support.

  • I recently updated my iphone software and now I can't upload photos from iphone to mac computer. Help please.

    I recently updated my iphone software and now I can't upload photos from iphone to mac computer. Help please.

    The following link has 2 methods for importing photos to a Mac (not counting Photo Stream). Are you using iPhoto or Image Capture? If you follow the steps in the link for that method, what exactly happens that doesn't allow the upload? iOS: Import personal photos and videos from iOS devices to your computer

  • HT1688 Activation server can not be reached while updating my iPhone software.

    Why is my phone not activating the new 7 software on an iphone 4s.
    Here is part of the message I have beengetting...
    Activation server can not be reached while updating my iPhone software.

    Restart the iPhone.
    Try another means of reaching the activation server and attempt to activate.
    Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
    Try connecting to iTunes if you're unable to activate using Wi-Fi.
    Restore the iPhone.
    If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.
    http://support.apple.com/kb/ts3424

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