Went from windows 7 to 8 and now cannot play my previously bought songs.Tried all the recommendations about authorizing but doesn't make sense on win, 8
Hi
I changed over from windows 7 to windows 8 and now my previously bought songs will not play.Tried to follows all the intructions for authorising my computer but can't seem to make sense of them.The instructions don't seem to be for windows 8.Can somebody help?
Thank You
Robert
Hello Robert,
With the latest version of iTunes on Windows, the menu bars are hidden, and it sounds like yours need to be enabled before you can authorize your computer. You can follow these steps to enable the menu bars:
To keep the iTunes menus active, change the setting by selecting the Menu icon in the upper-left, and then selecting Show Menu Bar. Alternatively, you can press Control-B.
You can find the full article here:
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
Once you have those turned on, you should be able to go to "Store>Authorize This Computer..." as outlined in this article:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
Thank you for using Apple Support Communities.
Best,
Sheila M.
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