Went with Verizon because the rep and Verizon's coverage map showed strong 4G LTE signal at my address. Got home and discovered that the signal is nowhere near what I was shown. People have said that they contacted Verizon and received signal boosters and
Went with Verizon because the rep and Verizon's coverage map showed strong 4G LTE signal at my address. Got home and discovered that the signal is nowhere near what I was shown. People have said that they contacted Verizon and received signal boosters and I was wondering if anyone had knowledge of this?
jslack73,
Thank you so much for those details. I do see that the area should have pretty good coverage. Since you have been at home have you been able to remove the sim card for a good 10-15 seconds http://vz.to/1ys6Uj0? Also, please try resetting the network settings on the phone. You can do that by going into Settings, General, Reset, and Reset Network Settings. After this is complete you would need to re-add in your wi-fi passwords. Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport
Similar Messages
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Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore. Now I have a black screen with the Apple logo and the circle lines. None of the buttons respond. Help, please!!
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Maybe this will let the iPad reboot and then you may need to restore again but see if this helps to start the iPad first.
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i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook air
Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I have Imac (OSX10.6.8) and 6 days of emails that were in my inbox have disappeared. They've also gone from gmail server and my back up hard drive. But if I look at "All Mail" on my Iphone the emails are there!! Have I got settings wrong somewhere?
"One of the benefits of Match, right? Saving hard drive space."
I would not use iTunes Match as a backup. There are too many bugs and I don't think that's what they intended it to be anyway. The main advantage of using it is to make your music available on OTHER devices, not to replace the music on your original computer. -
I have the 1st generation iPad. All of a sudden it will not connect to my wi-fi. It finds my wi-fi, but will not totally connect. I have done everything...reset network, rebooted router etc and it still will not connect. My other divices are connected....iPhone and 3 Macs. Any suggestions?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
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iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I have lost all my contact details on my iphone 4s and I cant get them back even after hitting restore button.
This might be because that your game update or other software automatic update killed your contacts. You should make a frequency and regular backup for your iPhone so that all the data could be renewed to your backup data. Whenever you lost iPhone data, you have a choice to restore from iTunes. That is easy and free.
However, this is not the end of the world if you don't have any backup of your iPhone contacts, you can recover contacts with iPhone data recovery software, but that need you to pay for it. So making a backup is a good habit. Do you know how to use iPhone data recovery software to recover iPhone contacts without backup? If not, you can search in YouTube to get step-by-step guide to recover iPhone contacts from iPhone without backup. This is such an example: How to Recover iPhone Contacts - Step-by-step Guide. -
I bought an iphone 5 c off craiglist and when I got home I factory reset the iphone and now it ask for an Apple ID of the previous owner but the previous owner won't give it to me
Find My iPhone Activation Lock- Removing a device from a previous owner’s account
Only the former owner can remove the Find My Phone lock and erase the device. That can be done remotely. Without this the device is useless to you because it will be permanently locked. -
Does mail have a way to verify if someone receives an email and opens it
Question: does Mail have a way to verify if someone receives an email and/or opens it? Burt Brown ,StCharles Illinois
No. Read receipt is not a feature available in Mail.
Best. -
I have a question I've always used my moms old email for my Apple ID but when I text on iMessage it says my moms email is the one who sent the message and it's embarrassing so if I change my Apple ID email will my friends have to make new contacts of me on their devices? please answer this as soon as possible I beg you.
If you get your own Apple ID, then you will need a new email address unless you have an email address that is different from your mom's. In that case you use your own email address as your Apple ID.
You will have to reconfigure everything to associate them with your new Apple ID. This also means any apps or music you purchased using your mom's Apple ID will have to be repurchased using your Apple ID.
iTunes- How to set up an Apple ID within iTunes
Apple IDs and iCloud
Frequently asked questions about Apple ID -
Since purchasing a new iPhone 5 and macbook pro with retina display I have decided to keep the iPhone 5 for phone contacts only, and the macbook for email contacts only .. Is there a way for me to keep these as they are recorded on each apple product when I sync with iTunes as it has changed my iPhone and put in email contacts and thus deleted iPhone phone contacts once when I syncd thanks appreciate any help
To prevent your iPhone from automatically syncing when you plug it in, click on iTunes in the menu bar, then preferences, then "devices", then tick "prevent iPhones, iPad's and iPod's from syncing automatically".
Plug it in, then on the iPhone sync summary screen, click "info" along the top.
Make sure the "sync contacts" option is not ticked. as long as it's not ticked, then it won't sync with your mac's contacts but will still include them in backups.
Also, if you use iCloud, make sure that the iPhone/mac are either not signed into the same account, or that "contacts" is not turned on for both of them -
i have lost all my contacts can someone please tell me how to get them back. They have dissapered off my iphone and they are not on my icloud contacts either, dont know where they could have gone??? Please help.
Thanks for replying pvonk.
i download the sofware update on to my pc and the next thing i know all my contacts are gone, the only things that have come up on the icloud CONTACTS app is the service call numbers thats it, i have no idea what to do.. i have itunes on my desktop and i looked for them there but i still cant find them, i dont have outlook i have VISTA so its hard for me to look for my contacts.
im worried that ive lost them. if anyone has some advice please let me know, im new to this and im having trouble understanding it. Thanks -
I am unable to buy on itunes as I live in France but use an English credit card which is registered to my French address. itunes UK don't like the French address, itunes France don't like the English credit card. Any ideas on how to buy? (Without having to pay for a French credit card)
Go to a place in France and purchase an iTunes gift card. You should be able to use that in the French iTunes store if you have a French address associated with your iTunes account.
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I just bought a recertified Mac Mini core duo - it's not the newer model-, and I wonder if anyone here knows if it's possible to hook up my Mac flat screen LCD monitor to it and using what adapters? I currently have a DVI to ADC adapter connected to my G4 Powermac.
The company I bought it from is not Apple, and I may regret that. It was in my price range, though.
This is the first time I've used this community, and I've been a Mac owner since 2000. Thanks in advance!when you say "Mac flat screen LCD", do you mean this:
http://www.ares-woo.com/christmas2005/images/pc_cine.jpg
if it is, you might wanna try this:
http://store.apple.com/us/product/MB570Z/A?mco=MTY3ODQ5OTY -
Help. me. Please (:
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th, Air
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Do It Yourself iPad Repair
http://www.ifixit.com/Device/iPad
Cheers, Tom -
I only walk because of back surgery and knee issues and I really want to track my progress on Nike Plus to encourage me to do better and it only syncs runs. If someone knows if im doing something wrong other than going to site from my ipod and trying please let me know what i should be doing. Thanks for any help or suggestions.
To attempt a new chat session...
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
http://helpx.adobe.com/x-productkb/global/service1.html
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