Weres photoshop cs6??
So on my last computer i bought photoshop cs6 extended student and teacher edition but now i upgrade my pc it doesnt have a disk read reader and i cant find it just the download i already have the key
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Similar Messages
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Were can I download a Trial Version of Adobe Photoshop CS6?
hello to all. I need your help because for my company we need to get photoshop, but We´d like the Photoshop CS6 versión, not the CC subscription. Were can I download a Trial Version of Adobe Photoshop CS6?
Szalam, this is only to download full versión once you have bought the software and have a serial number...
I need to find the Trial so my company can check it out and get the OK to buy it.
Do you have any other option of were to download it? -
All I need is to install Adobe Photoshop CS6 on two computers if someone could show me were to find the download that wouod solve my issue thanks
Download CS6 products
Mylenium -
"Select Color Range" not working. "Warning: No pixels were selected" returned when attempting to use. Using Photoshop CS6 on a Mac running OS X Yosemite
Here are three screenshots in succession from trying to perform the color selection:
Dropbox - Screenshot 2015-02-12 14.57.40.png
Dropbox - Screenshot 2015-02-12 15.00.14(2).png
Dropbox - Screenshot 2015-02-12 15.01.00.png -
Why does Photoshop CS6 "Recover" large files that were properly closed in previous sessions?
I'm always fighting memory problems with Photoshop CS6, which I work in for 5 to 8 hours every day. I have a 27" iMac with a 3.4GHz i7 processor, 32GB of RAM,
AMD Radeon HD 6970M with 2GB Ram and over 1.5TB of available scratch disk space. After working thru a couple of large images I have to start monitoring RAM use via Activity Monitor and reclaiming RAM via Terminal very often in order to continue working.
I believe something strange is happening in the background because very often, when I start a new session, PS "recovers" a "large format document"... one that was properly closed in a previous session, and one that I have not asked PS to open. I can't help but feel like my whole memory usage issue is tied to the system somehow holding onto those "large format documents". Am I crazy? Is there any kind of troubleshooting anyone can suggest?
Thanks!
DaveWhat version of O SX are you using?
If your using lion or mountain lion you might see what the restore windows from previous sessions in the General>Preferences is set to:
lion:
1. Click System Preferences
2. Select General
3. Uncheck Restore windows when quitting and re-opening apps
mountain lion
1. Click System Preferences
2. Select General
3. Check Close windows when quitting an application -
I purchased Photoshop CS6 download, were is the serial number to register?
I purchased Photoshop CS6 on 12/4/2014, downloaded, and now cannot find the serial number? Am I missing something? Please advise. Thank you
If you purchased the non-Cloud Creative Suite 6 and not the version that you may install as part of the Cloud, you would have been sent an email with information
Or, check your Adobe account https://www.adobe.com/account.html for serial numbers -
Hi everyone! I downloaded CS6 for a graphic design class that I was taking. I later found out that you could edit videos with the essentials portion of CS6 since it no longer has to be extended like in CS5. I went to import some videos from bridge and bridge would not allow me to do so. I also tried to open the files in Photoshop and I as I was looking at the type of files that I could open like quicktime files, wmv., mov., etc., I could not find anything relating to opening videos. The only thing that showed up were types of image files to open. Did I buy a faulty version of this program? Is there a way to get the video editing feature back on here or do I have to breakdown and buy Photoshop essentials separately?
Thank you!Try dropping the video file on CS6 it should open. Maks sure CS6 is up to date. Version 13.0.6 Mac version 13.0.1.3 Windows Version 13.1.2 subscription. Also post you CS6 menu Help>System Info... Copy and paste here. You can see have the subscription version and use Windows 7....
Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 12
Logical processor count: 24
Processor speed: 1995 MHz
Built-in memory: 40886 MB
Free memory: 34400 MB
Memory available to Photoshop: 37196 MB
Memory used by Photoshop: 95 %
Image tile size: 1024K
Image cache levels: 6
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Normal
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.1 CUDA 6.5.18
OpenGL Version: 2.1
Video Rect Texture Size: 16384
OpenGL Memory: 2048 MB
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: Quadro 4000/PCIe/SSE2
Display: 2
Display Bounds: top=0, left=-1360, bottom=768, right=0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Video Card Number: 1
Video Card: NVIDIA Quadro 4000
Driver Version: 9.18.13.4084
Driver Date: 20140912000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA Quadro 4000
Video Card Memory: 2048 MB
Serial number: 96040035116912554961
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
F:\, 465.2G, 184.9G free
C:\, 224.2G, 101.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: C:\Photoshop64 Plug-Ins\
Installed components:
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/09/10-12:31:21 5.0.4 79.517869
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1686
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.0.20577 2.1.0.20577
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1681
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
Required plug-ins:
3D Studio 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
Angled Strokes 13.0
Average 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 8.7.1
Camera Raw Filter 8.7.1
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Collada 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Embed Watermark 4.0
Entropy 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Extrude 13.0
FastCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Maximum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Mean 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Measurement Core 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Median 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Mezzotint 13.0
Minimum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
MMXCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Picture Package Filter 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Pinch 13.0
Pixar 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Range 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.1.2
Shear 13.0
Skewness 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
STL 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Sumi-e 13.0
Summation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Variations 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
WIA Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Wind 13.0
Wireless Bitmap 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
ZigZag 13.0
Optional and third party plug-ins:
Alias PIX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Contact Sheet II 12.0 (12.0x001)
CUR (Windows Cursor) NO VERSION
D3D/DDS 8, 55, 0109, 1800
ElectricImage 13.0
Face Control II 2.00
Fine Touch 3.25
GREYCstoration NO VERSION
HSB/HSL 13.0
ICO (Windows Icon) NO VERSION
Lighting Effects Classic 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
NormalMapFilter 8.55.0109.1800
Picture Package 12.0 (12.0x001)
Reduce Noise 7.0.0.0
ScriptListener 13.0
SGI RGB 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
SoftImage 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
StarFilter Pro 3 3.0.5.1
SuperPNG 2.0
Variations 14.2.1 (14.2.1 x001)
Wavefront RLA 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Web Photo Gallery 12.0 (12.0x001)
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Photo Collage Toolkit
Kuler
Installed TWAIN devices: NONE -
Exit Code 6 error on Mac for Photoshop cs6
Tried going through help sites for days finding a fix for Exit Code 6. None of the solutions have worked this far.
No errors when installing the trials for Ai, Id, and Acrobat CS6 on my Mac (which runs OS X version 10.9.2, Mavericks), but the same error always occurs when installing the trial for Ps CS6.
Here is the error summary:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF015, DW063 ...
-------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 4 error(s), 0 warning(s)
----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 524)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 524)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure ERROR: DW050: - Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB: Install failed
Ran EtreCheck and got this report:
EtreCheck version: 1.9.11 (43) - report generated May 30, 2014 at 8:19:51 AM GMT+8
Hardware Information:
iMac (21.5-inch, Late 2012)
iMac - model: iMac13,1
1 2.7 GHz Intel Core i5 CPU: 4 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 640M - VRAM: 512 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 1:3:32
Disk Information:
APPLE HDD ST1000LM024 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (907.56 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
HP Deskjet D2300 series
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.silabs.driver.CP210xVCPDriver (3.0.0d1) Support
[not loaded] com.silabs.driver.CP210xVCPDriver64 (3.0.0d1) Support
[not loaded] com.wacom.kext.wacomtablet (6.3.7 - SDK 10.8) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.wacom.wacomtablet.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items:
iTunesHelper
Google Drive
Android File Transfer Agent
Internet Plug-ins:
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 10.1.10 Support
AdobePDFViewer: Version: 10.1.10 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.1.0 Support
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
WacomTablet Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
1% WindowServer
0% fontd
0% Google Drive
0% dpd
Top Processes by Memory:
197 MB mds_stores
147 MB Google Chrome
106 MB Finder
90 MB WindowServer
90 MB com.apple.IconServicesAgent
Virtual Memory Information:
4.36 GB Free RAM
2.09 GB Active RAM
749 MB Inactive RAM
827 MB Wired RAM
2.09 GB Page-ins
0 B Page-outs
I don't know what to do! Help!The following help document might help:
Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html -
I am unable to apply my update for Photoshop CS6
I also can no longer update
OSX 10.8.4.latest
CS6 Suite
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | Visit http://www.adobe.com/go/loganalyzer/ for more information
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | START - Installer Session
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | RIBS version: 7.0.0.108
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | OSX version: 10.8.4
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | ::START TIMER:: [Total Timer]
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | CHECK: Single instance running
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | CHECK : Credentials
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Load Deployment File
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | deploymentFile option not given
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | CHECK : Another Native OS installer already running
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Create Required Folders
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Assuming install mode
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Looking up install source path
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Sync Media DB ...
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | ::START TIMER:: [Sync Media DB]
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Pre check media db sync
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | End of Pre check media db sync. Exit code: 0
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | :: END TIMER :: [Sync Media DB] took 99 milliseconds (0.099 seconds) DTR = 282.828 KBPS (0.276199 MBPS)
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Ready to initialize session to start with ...
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | ::START TIMER:: [CreatePayloadSession]
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Updated source path: /Users/admin/Library/Caches/Adobe/AAMUpdater/AdobeExtensionManagerCS6-6.0/6.0.7
08/16/13 14:02:04:466 | [INFO] | | OOBE | DE | | | | 906494 | Updating media info for: {48BC197D-7053-434D-AF69-9233170D1614}
08/16/13 14:02:04:467 | [INFO] | | OOBE | DE | | | | 906494 | Ignoring original data since install source is local
08/16/13 14:02:04:467 | [INFO] | | OOBE | DE | | | | 906494 | Type: 0, Volume Order: 1, Media Name: AdobeExtensionManager-6.0.7-mul-AdobeUpdate
08/16/13 14:02:04:467 | [INFO] | | OOBE | DE | | | | 906494 | Path: /Users/admin/Library/Caches/Adobe/AAMUpdater/AdobeExtensionManagerCS6-6.0/6.0.7/payloads/ AdobeExtensionManager6.0All-140713200537/AdobeExtensionManager6.0All-140713200537.dmg
08/16/13 14:02:04:467 | [INFO] | | OOBE | DE | | | | 906494 | -------------------- END - Updating Media Sources - END --------------------
08/16/13 14:02:04:472 | [INFO] | | OOBE | DE | | | | 906494 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
08/16/13 14:02:04:472 | [INFO] | | OOBE | DE | | | | 906494 | ----------------- CreatePayloadSession: machine is x86 ---------------
08/16/13 14:02:05:276 | [INFO] | | OOBE | DE | | | | 906494 | ______ Verify Dependency Subscribers ______
08/16/13 14:02:05:276 | [INFO] | | OOBE | DE | | | | 906494 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
08/16/13 14:02:05:276 | [INFO] | | OOBE | DE | | | | 906494 | Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}: 0 (0,0)
08/16/13 14:02:05:276 | [INFO] | | OOBE | DE | | | | 906494 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
08/16/13 14:02:05:277 | [INFO] | | OOBE | DE | | | | 906494 | Patch Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614} can be applied to product Adobe Extension Manager CS6 6.0.0.0 {83463106-DD1C-4FE5-A61C-DF6715472AD4}
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Setting property "installSourcePath" to: /Users/admin/Library/Caches/Adobe/AAMUpdater/AdobeExtensionManagerCS6-6.0/6.0.7
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Setting property "mode" to: silent
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Setting property "updateManifestPath" to: /Users/admin/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeExtensionManagerCS6-6.0/6.0.7/6.0.7.xml
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Setting property "workflow" to: updater
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Overwrite property "extensionsOnly" to: 1
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Overwrite property "mode" to: silent
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Overwrite property "patchesOnly" to: 1
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Overwrite property "updateManifestPath" to: /Users/admin/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeExtensionManagerCS6-6.0/6.0.7/6.0.7.xml
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Overwrite property "workflow" to: updater
08/16/13 14:02:05:535 | [INFO] | | OOBE | DE | | | | 906494 | Found payload actions:
08/16/13 14:02:05:535 | [INFO] | | OOBE | DE | | | | 906494 | Deciding what installer mode to use...
08/16/13 14:02:05:553 | [INFO] | | OOBE | DE | | | | 906494 | BEGIN Setting requested payload actions
08/16/13 14:02:05:553 | [INFO] | | OOBE | DE | | | | 906494 | Value returned on lookup of payload: Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614} is: false
08/16/13 14:02:05:553 | [INFO] | | OOBE | DE | | | | 906494 | Action string for Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614} is install
08/16/13 14:02:05:554 | [INFO] | | OOBE | DE | | | | 906494 | END Setting requested payload actions
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | Collected advanced path check information for INSTALLDIR
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | INSTALLDIR is a well-formed path
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | INSTALLDIR is not the root path
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | INSTALLDIR is on a local volume
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | INSTALLDIR is on a writable volume
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | INSTALLDIR is not on a case sensitive volume
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | INSTALLDIR passed path basic path validation: /Applications
08/16/13 14:02:05:774 | [INFO] | | OOBE | DE | | | | 906494 | BEGIN InstallOperationsQueue Unordered operations
08/16/13 14:02:05:774 | [INFO] | | OOBE | DE | | | | 906494 | Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}: with operation install
08/16/13 14:02:05:774 | [INFO] | | OOBE | DE | | | | 906494 | END InstallOperationsQueue Unordered operations
08/16/13 14:02:05:774 | [INFO] | | OOBE | DE | | | | 906494 | BEGIN InstallOperationsQueue Ordered operations
08/16/13 14:02:05:774 | [INFO] | | OOBE | DE | | | | 906494 | Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}: with operation install
08/16/13 14:02:05:774 | [INFO] | | OOBE | DE | | | | 906494 | END InstallOperationsQueue Ordered operations
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | Payloads passed preflight validation.
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | Call PreSession Custom Hook
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | BEGIN InstallOperationsQueue Unordered operations
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}: with operation install
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | END InstallOperationsQueue Unordered operations
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | BEGIN InstallOperationsQueue Ordered operations
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}: with operation install
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | END InstallOperationsQueue Ordered operations
08/16/13 14:02:06:008 | [INFO] | | OOBE | DE | | | | 906494 | Calling the custom action code for pre-install for payload Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}
08/16/13 14:02:06:008 | [INFO] | | OOBE | DE | | | | 906494 | ::START TIMER:: [Payload Operation :{48BC197D-7053-434D-AF69-9233170D1614}]
08/16/13 14:02:06:010 | [INFO] | | OOBE | DE | | | | 906531 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:06:010 | [INFO] | | OOBE | DE | | | | 906531 | Installer Operation: PayloadInstaller
08/16/13 14:02:06:010 | [INFO] | | OOBE | DE | | | | 906531 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:06:010 | [INFO] | | OOBE | DE | | | | 906531 | Request to install payload
08/16/13 14:02:06:021 | [INFO] | | OOBE | DE | | | | 906531 | Payload Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
08/16/13 14:02:07:320 | [INFO] | | OOBE | DE | | | | 906531 | CustomizedPatch property not found in database
08/16/13 14:02:07:320 | [INFO] | | OOBE | DE | | | | 906531 | Beginning installation for payload at /private/tmp/.tempdirTiFIOAwv/Install.db
08/16/13 14:02:07:433 | [INFO] | | OOBE | DE | | | | 906531 | Attempting to patch file: "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/MacOS/ZStringResources/uk_UA.xml"(Seq 5)
08/16/13 14:02:07:677 | [INFO] | | OOBE | DE | | | | 906531 | Attempting to patch file: "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/de.lproj/MainMenu.nib"(Seq 7)
08/16/13 14:02:07:677 | [ERROR] | | OOBE | DE | | | | 906531 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/de.lproj/MainMenu.nib")(Seq 7)
08/16/13 14:02:07:677 | [WARN] | | OOBE | DE | | | | 906531 | DW063: Command ARKPatchCommand failed.(Seq 7)
08/16/13 14:02:07:678 | [INFO] | | OOBE | DE | | | | 906531 | Completing installation for payload at /private/tmp/.tempdirTiFIOAwv/Install.db
08/16/13 14:02:08:024 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:08:024 | [INFO] | | OOBE | DE | | | | 906494 | :: END TIMER :: [Payload Operation :{48BC197D-7053-434D-AF69-9233170D1614}] took 2016 milliseconds (2.016 seconds) DTR = 3569.44 KBPS (3.48579 MBPS)
08/16/13 14:02:08:086 | [INFO] | | OOBE | DE | | | | 906494 | User specified overrideFile:
08/16/13 14:02:08:088 | [INFO] | | OOBE | DE | | | | 906494 | The csu inventory was not updated for payload Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}, value of local var is -1
08/16/13 14:02:08:088 | [INFO] | | OOBE | DE | | | | 906494 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}
08/16/13 14:02:08:883 | [INFO] | | OOBE | DE | | | | 906494 | No operation. We're done:
08/16/13 14:02:10:888 | [INFO] | | OOBE | DE | | | | 906494 | Total components installed: 0
08/16/13 14:02:10:888 | [INFO] | | OOBE | DE | | | | 906494 | Total components repaired: 0
08/16/13 14:02:10:888 | [INFO] | | OOBE | DE | | | | 906494 | Total components removed: 0
08/16/13 14:02:10:888 | [WARN] | | OOBE | DE | | | | 906494 | DW050: The following payload errors were found during install:
08/16/13 14:02:10:888 | [WARN] | | OOBE | DE | | | | 906494 | DW050: - Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All: Install failed
08/16/13 14:02:10:888 | [INFO] | | OOBE | DE | | | | 906494 | Call PostSession Custom Hook
08/16/13 14:02:10:888 | [INFO] | | OOBE | DE | | | | 906494 | :: END TIMER :: [Total Timer] took 7307 milliseconds (7.307 seconds) DTR = 990.831 KBPS (0.967608 MBPS)
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | -------------------------------------- Summary --------------------------------------
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | - 0 fatal error(s), 1 error(s)
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | OSX version: 10.8.4
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 |
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | ----------- Payload: Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614} -----------
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | ERROR: DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/de.lproj/MainMenu.nib")(Seq 7)
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 |
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | Please search the above error string(s) to find when the error occurred.
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | These errors resulted in installer Exit Code mentioned below.
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | -------------------------------------------------------------------------------------
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 |
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | Exit Code: 7 - Unable to complete Silent workflow.
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | Please see specific errors for troubleshooting. For example, ERROR: DF019 ...
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | END - Installer Session
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*Tasc_redleader which update exactly are you trying to apply? Your screen shot indicates an update to Photoshop CS6 but your installation log appears to be for Extension Manager CS6.
Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review and interpret your installation log files. -
Photoshop Cs6 is hanging when trying to work in 3D when it wasn't before
When I first started using 3D in Photoshop it was working rather smoothly and seemed to chug along fairly fast. Then one day when I was working in it as usual and tried to perform some random action it just started hanging with the spinning blue circle for about 2 or 3 minutes. It continued to do this ever since, sometimes hanging for up to 5 minutes before performing my command. Some actions cause it to hang longer than others, such as creating a new light and changing the diffuse color of a material, which is by far the worst in terms of the amount of time it will hang. I have searched the forums and google and tried all suggestions to any problem that seemed to have a similar nature. The only time that I had a partial success was after I had uninstalled Photoshop, then ran the adobe creative suite cleaner tool, then manually searched through the registry for every reference to adobe and Photoshop I could find and deleted them. I then reinstalled Photoshop and updated it. When I started using it in 3D after that it was running smooth as butter, no hangs or stalls on anything, including creating lights and changing diffuse colors. But my joy was not long lived, as after about 2 hours of use it started to do its usual behavior of hanging again.So I tried that approach again and it did not seem to work a second or third or fourth time. So out of desperation and all out of options, I decided to run process monitor from sysinternals to see if it showed me anything even though I knew that I probably would not understand what it were showing me. I noticed a lot of errors with the results of "name not found" for registry calls, "invalid parameter" for directory quarries, and "no such file" for file reads. But the one that seems to be happening the most whenever the program is hanging is it is trying to open a file from C:\program files\Adobe\photoshop x64\required\CgShaders, but that directory is nonexistent on my system. I was hoping that someone would be able to solve this for me as 3D in Photoshop is a big part of my workflow and I am all out of ideas. I'm going to include the process monitor log file and it will be in pml format which you will need process monitor to read, but it is a very small, portable, and free program which can be downloaded from http://technet.microsoft.com/en-us/sysinternals/bb896645. The Log file Can be downloaded from http://sdrv.ms/Xxcmuu (skydrive) or https://www.box.com/s/jzdmgmdmz7xe47smalv2 (box) .
And here is my system info from Photoshop (I have a first generation I3 processor with intel HD graphics, which as I said was running fairly smooth before my problem started):
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows NT
Version: 6.2
System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2394 MHz
Built-in memory: 7989 MB
Free memory: 3903 MB
Memory available to Photoshop: 7036 MB
Memory used by Photoshop: 65 %
Image tile size: 128K
Image cache levels: 4
The GPU Sniffer crashed on 1/22/2013 at 6:33:53 PM
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: Intel
Video Card Renderer: Intel(R) HD Graphics
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1280
Video Card Number: 1
Video Card: Intel(R) HD Graphics
OpenCL Unavailable
Driver Version: 8.15.10.2858
Driver Date: 20121009000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Video Mode:
Video Card Caption: Intel(R) HD Graphics
Video Card Memory: 3770 MB
Video Rect Texture Size: 8192
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\RYANS_~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 341.9G, 102.3G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6910
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6910
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6910
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
(post shortened)
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONEThank you very much for your reply. And yes I have tried all of these suggestions that you have just made. And as for the GPU crash I did not notice that in there before but I also didn't look for it because every time I looked before it wasn't there, and looking at the date that was when that I was rolling back\uninstalling\reinstalling\trying modded drivers, etc., Which is probably the reason why the gpu sniper crashed.
One interesting thing that you said was whether there is the same failure in a new design as opposed to an existing one. The answer to that is yes and no. To elaborate, when the program was working as it is supposed to eve and creating new lights and positioning them did not cause any slowdown despite the file that I was working on, but after the problem starts occurring it is like a snowball rolling down a hill. Every time I open the file (the one I was working on when the problem started to happen) to continue work on it be sluggish response of Photoshop is still there and only gets worse. If I start over on a new file the program will run much more smoothly, but will still had a slight amount of sluggishness with less intensive task whereas the more intensive task such as working with lights is still moderately sluggish but not to the extent as it was working in the previous file. As you said in your post it seems the father all along I get in my document the more pronounced and time consuming the freezes become. But nonetheless wants the problem has occurred it does not go away I can only lesson that by starting from scratch, which is not very convenient.
If you look at the process monitor log file linked in my first post and search through it pretty quickly you will see photoshop doing this
1-Operation: unknown Path:C:\
2-Operation: unknown Path:C:\Program Files
3-Operation: unknown Path:C:\Program Files\Adobe
4-Operation: unknown Path:C:\Program Files\Adobe\Adobe Photoshop Cs6 (64 bit)
5-Operation: unknown Path:C:\Program Files\Adobe\Adobe Photoshop Cs6 (64 bit)\Required
6-Operation: unknown Path:C:\Program Files\Adobe\Adobe Photoshop Cs6 (64 bit)\Required\CgShaders
7-Operation: unknown Path:C:\Program Files\Adobe\Adobe Photoshop Cs6 (64 bit)\Required\CgShaders
1-Result: INVALIDATE PARAMETER
2-Result: INVALIDATE PARAMETER
3-Result: INVALIDATE PARAMETER
4-Result: INVALIDATE PARAMETER
5-Result: INVALIDATE PARAMETER
6-Result: NO SUCH FILE
7-Result: NAME NOT FOUND
It does this repeatedly over and over again, specifically when I tried to work with lights. The weird thing is that there is no directory in required called CgShaders. I see 1 CG.dll & 1 cgGL.dll in the Photoshop (64 bit) directory. To meet that just seems very strange and probably more than a coincidence and probably does not happen on everybody else's system.
This is the process monitor log file that I saved in csv format and edited the first three blocks so that it fit correctly. Open it up in wordpad and you'll see what I mean. This is what I was talking about right above.
https://www.dropbox.com/s/43waqf9wvc8xo7m/Logfile.CSV.rtf -
Photoshop CS6 won't open new or existing files
I've had Photoshop CS6 for several months now and never had any problems. Until today; I can no longer open files or create a new one using either method: (File -> New) or (File -> Open). I restarted my computer this afternoon and am wondering if an update took place on my system. From what I've read in these forums, that's usually the culprit.
One thing that concerns me is the System Info. It seems to be saying that I have Windows NT, which I do not. Here is the complete System Info output:
Adobe Photoshop Version: 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00) x32
Operating System: Windows NT
Version: 6.2
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2472 MHz
Built-in memory: 24529 MB
Free memory: 21545 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 660M/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 660M
OpenCL Unavailable
Driver Version: 9.18.13.3788
Driver Date: 20140519000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 660M
Video Card Memory: 2048 MB
Video Rect Texture Size: 16384
Serial number: 90148067221488510481
Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\
Temporary file path: C:\Users\Brandon\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 186.0G, 39.7G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Required\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libeay32.dll The OpenSSL Toolkit 0.9.8g
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.8428
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.8428
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.8428
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300
ssleay32.dll The OpenSSL Toolkit 0.9.8g
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 8.5
Camera Raw Filter 8.5
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Clouds 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Collada 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Embed Watermark 4.0
Entropy 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Extrude 13.0
FastCore Routines 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Maximum 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Mean 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Measurement Core 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Median 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Mezzotint 13.0
Minimum 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
MMXCore Routines 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Picture Package Filter 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Pinch 13.0
Pixar 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Range 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0.1
Shear 13.0
Skewness 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Sumi-e 13.0
Summation 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Variations 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
WIA Support 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Wind 13.0
Wireless Bitmap 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
ZigZag 13.0
Optional and third party plug-ins:
ICO (Windows Icon) NO VERSION
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Cut and Slice me
Kuler
Installed TWAIN devices: NONE
If anyone has ANY suggestions, please let me know. I am a web designer and depend heavily on Photoshop working properly. Thanks!After posting the question, I realized that NT is just the family of OS (Windows 8.1). I seemed to have solved my problem... for now. I went to startup programs and disabled a couple of programs from opening on start. They were related to the Spoon.net application. After restarting, things seem to working fine again.
I hope this at least helps someone else. -
Adobe Photoshop CS6 Cannot be opened because of a problem
My Photoshop (from my CS6) on Mac would not launch all of a sudden. I get the error title same as the title of this post. I tried clearing my launcher chance as well as re-installing. I am attaching the error report and two screenshots here. Any help would be appreciated.
Report Text:
Process: Adobe Photoshop CS6 [4041]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
Version: ???
Code Type: X86-64 (Native)
Parent Process: launchd [371]
Responsible: Adobe Photoshop CS6 [4041]
User ID: 502
Date/Time: 2014-06-02 10:38:35.888 -0400
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 6164A238-F280-BEBA-FABE-A0525AB6BA29
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedE xpat
Referenced from: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Reason: no suitable image found. Did find:
/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8S haredExpat: stat() failed with errno=20
/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8S haredExpat: stat() failed with errno=20
Binary Images:
0x7fff6ce94000 - 0x7fff6cec7817 dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
0x7fff85fe8000 - 0x7fff862e6fff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff87697000 - 0x7fff876deff7 libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
0x7fff8969e000 - 0x7fff8a214ff7 com.apple.AppKit (6.9 - 1265.20) <D2A7AF23-0FEA-3D7D-9CF5-B4E262224577> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8deba000 - 0x7fff8e114ffd com.apple.security (7.0 - 55471.14.4) <1D5DA20E-DB48-3E1D-9BF5-BAA694192B25> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8f2f9000 - 0x7fff8f307fff com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8fc80000 - 0x7fff8fc80fff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8fd03000 - 0x7fff8fe9fff3 com.apple.QuartzCore (1.8 - 332.3) <72003E51-1287-395B-BCBC-331597D45C5E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff90006000 - 0x7fff901ebfff com.apple.CoreFoundation (6.9 - 855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90261000 - 0x7fff902cdfff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 3.1 GHz, 16 GB, SMC 1.72f5
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034332E413031472020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034332E413031472020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: Hub
USB Device: iPod
USB Device: Generic USB Hub
USB Device: Internal Memory Card Reader
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: USB to ATA/ATAPI Bridge
USB Device: USB Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 25.1Reinstalling resolved the issue. In case others are having the same issue, here is some more detail on this.
After a hard drive failure, I had to restore my machine from a Time Machine backup. After that Photoshop would not launch. All other Master Collection CS6 apps were working, except Photoshop.
When I tried to reinstall from the DVD, while installation was in progress (several steps after supplying and verifying my License Key), it would give an error message that my copy of the CS6 is counterfeit and installation would stop.
After talking to Adobe Tech Support on the phone, I uninstalled Photoshop, downloaded the trial version of CS6 from online (here is the link - Other downloads), then installed Photoshop from this download instead of my factory supplied DVD. This time, the installation went through and I was able to launch Photoshop after installation.
No activation was requires since other CS6 apps were already activated in the machine. -
I have a problem with my photoshop CS6 retina display
I have a problem with my photoshop CS6 retina display. my photoshop doesn't support retina on my Macbook pro 15 retina. the version I have in my laptop is 13.0v. I was trying to update to 13.1 from my photoshop through > help > update but this option is off. it is appear gray color. I couldn't click on it. please help me.
Mac Perpetual CS6 current version is 13.0.6 the subscription version is version 13.1.2. How are you trying to update to 13.1.?? do you have a Creative Cloud Subscription?
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc. -
Windows 7/Bridge won't open files in Photoshop CS6 (cloud)
I recently got the cloud CS6 and installed photoshop cs6, then uninstalled CS5.5. But now, Windows Explorer cannot seem to find Photoshop. If I try to associate the default for any file (.jpeg, .tiff, etc.) with Photoshop, Photoshop does not show up on the list of programs. I must browse to find Photoshop exe (CS6 64). I click okay, but it continues to open the file in Windows picture viewer and to associate that file type with Windows Picture Viewer.
If I right-click on the file, it does exactly the same thing. I must browse to Photoshop.exe. But it still opens the file in Windows Picture Viewer.
Fix 1 Try Bridge Associations: I opened Bridge CS6->Edit>Preferences and made sure the files were associated with photoshop. But, when I then try to open the files from within Bridge, I get the message Windows cannot find c:Program Files\Adobe\AdobePhotoshop CS4 (64Bit)\Photoshop.exe. (my emphasis) But I haven't had CS4 installed for years. I did not have this problem when I installed CS5. So now I can't open files from either Windows explorer or Adobe Bridge.
Fix 2 Fix the Registry: So, I opened Regedit and went to HKEY_CLASSES_ROOT\Applications\Photoshop.exe\shell\open\command, and changed the (Default) from "C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Photoshop.exe" "%1" to "C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe" "%1" . Don't know why the install left this at CS5.1. It SHOULD have changed it. EUREKA! Windows now recognizes Photoshop CS6 and I can associate files with it as usual. But I had to manually associate the native .psd file with Photoshop. along with .jpeg, .tiff and other image files.
No Fix for Bridge: But back in Bridge CS6, it's not so rosy. I still get Windows cannot find c:Program Files\Adobe\AdobePhotoshop CS4 (64Bit)\Photoshop.exe. Make sure you typed the name correctly, and then try again. If I try File--Open with--Photoshop (default), I get the same message. Clearly, Bridge thinks Photoshop CS4 is the default, and I don't know where to change that association. Preferences does not allow browsing. So Bridge is pretty much useless.
So what should I do about Bridge?
Bridge CS6 still won't open Photoshop CS6. It's still looking for CS4. I thought about reinstalling Bridge, but when I try to download it, the cloud tells me it is is already installed and won't download. I am a little worried about uninstalling it and trying again. Maybe, I'll end up with no Bridge at all. I am beginning to regret my decision to go cloud. Don't know if the install mess is just cloud or noncloud versions as well. Doesn't seem to apply to all programs either.
Postcript:
I had to go to the registry and manually change CS5.1 to CS6 for InDesign and Illustrator as well, and then manually associate .indd and .ai files with those programs. What a pain this is. Obviously, the install program didn't change the normal associations to CS6. Left them with the CS5, and then when I uninstalled that--as anyone would normally do--it lost the association completely.Thank you David__B! Your suggestion worked perfectly. All the files are correctly associated in both Explorer and Bridge. And it didn't take all that long, mostly uninstalling. The Adobe App Manager very efficiently installs several different programs with very little fuss.
I am not sure, but I think it may have been an old plug-in to Bridge back in the CS4 era that I didn't even know I had that was causing the Bridge file association problems. Uninstalling CS5 after installing CS6 seems to be causing Win Explorer problems, not just for me. Based on this experience, I would recommend that anyone with several previous installations of Adobe CS do the following:
Save your plugins and preference files in a back up file.
Uninstall all the old adobe software.
Run the the cleaner you suggested. (http://www.adobe.com/support/contact/cscleanertool.html).
Install CS6 programs from the CCloud or wherever.
Add your plug-ins back in as you need them one at a time to be sure they work.
If you have already installed CS6 and are having file association problems, just uninstall everything and start at step one. You probably won't save time trying to fix the registry and manually associate file types--- yada yada yada.
Steps 1-6 will give you a nice clean install and salvage only good plug-ins.
Beth -
In Photoshop CS6 the 3D menu is grayed out
I have Photoshop CS6 13.0.1 x64 Extended and all options under the 3D manu are grayed out. My graphic adapter is nVidia GeForce GTX 650 (it has 1024 MB memory). I have Windows 7 x64 and 8GB RAM.
In Performance settings I have checked to use the graphic processor and in Advanced settings the drawing mode either Basic, Normal or Advanced, it doesn't make a difference.
The drivers for my graphic card are from February.
I just tried to create a 3D postcard and got this message:
Any clues why the 3D doesn't work and what can be done about it?
Here is a fragment of System Info regarding the display driver. The line with OpenCL Version is empty, although I have checked "Use OpenCL", could this be a problem?
Memory available to Photoshop: 6314 MB
Memory used by Photoshop: 32 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 650/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 650
OpenCL Version:
Driver Version: 9.18.13.1407
Driver Date: 20130209000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 65536 colors
Video Card Caption: NVIDIA GeForce GTX 650
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384I've made tests with four different 3rd party tools: OpenGL Extension Viewer, GPU Caps Viewer, Compute4Cash OpenCL Diagnostic Tool and Mudlord's Glide3x wrapper tester. All those tools report no problems with my video card driver and OpenGL/CL.
I have contacted nVidia and based on reports from the tools and visual tests from GPU Caps Viewer nVidia support doesn't see a problem with my driver.
I found sniffer_gpu.exe which according to Adobe Help pages is a kind of diagnostic tool and determines whether Photoshop uses the graphic card OpenCL or not. Here is the output:
Device: 00000000002B1BE8 has video RAM(MB): 1023
Vendor string: NVIDIA Corporation
Renderer string: GeForce GTX 650/PCIe/SSE2
Version string: 3.0.0
OpenGL version as determined by Extensionator...
OpenGL Version 3.0
Has NPOT support: TRUE
Has Framebuffer Object Extension support: TRUE
OpenGL ok
OpenCL ok, version=1.1 CUDA 4.2.1
Return code: 3
From Adobe GPU Sniffer tool, it looks OK.
On the other hand, I have your word that there is no problem with Photoshop not recognizing OpenCL for my card and that nVidia driver has problems. Can you justify this somehow? Perhaps you could provide more details on technical level, or another utility to run and extract details, to at least identify the problem Photoshop has and hopefully solve it on either side.
P.S. During tests there were two things which I noticed, but they are probably not related to the issue:
1. One tool reports the lack of Windows registry key SOFTWARE/Microsoft/Windows (NT)/CurrentVersion/OpenGLDrivers. But according to your previous statement, Photoshop only uses OS calls, no registry and according to nVidia, this key is not used in Windows 7.
2. During some tests GPU Caps Viewer reports that "OpenCL CPU not supported on the selected platform". This is not complaining about GPU, only about CPU. But Photoshop is complaining about GPU, so it shouldn't be relevant.
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