Westell 327W Verizon account activation

I was a verizon customer for 10 years and had the westell 327W modem towards the end. Then I had to move out of the country and I took the modem with me after terminating my connection with verizon.
I am now trying to use the same modem outside and the verizon account activation page always comes up in the browser and it would not allow me to naviagte to anywhere else. Could someone please help me resolve this issue? Otherwise, I will have throw away this good piece of equipment.
Thanks

I know that you are out of the USA, but perhaps this may help you
http://www.dslreports.com/faq/15387
Or perhaps this will..
http://www.dslreports.com/faq/16386
^^
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Is Westell 327W modem supported by Verizon?

I purchased Westell 327W modem - it does not work with my DSL line. I connected it through a cable to my laptop - no internet. Other modem is working, so the is no problem with dsl line.
Tech support told me this modem is not supported, but I saw some messages of people who use this modem.
Thanks,
Zalek

The Westell 327w is supported, but is considered Obselete by Verizon. Just make sure the problem with the Westell 327w isn't because the Westell is in bridge mode, the Westell has the wrong PPPoE information, or you're in a DHCP Area and need to allow your connection a few hours for the lease on the IP address to expire.
Check the settings of your working modem and see if you can match them as close as possible to the Westell 327w. If you have to, factory reset the 327w using the pinhole in the back. From this point, if the 327w is a Verizon modem, once the modem auto-detects the correct settings for the line you will need to disable the walled garden at http://192.168.1.1/verizon/redirect.htm .
If you need more info on any of this, just ask.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Verizon Westel 327W abroad - Buzzing sound from the Power Adapter ?

So I moved to Caribbean Islands for schooling and the DSL Modem from local company here was plain 1 port one. The voltage here is 220V, so I have put a transformer and then plugged my Westel 327W into 110V and it works great.
However, I am noticing a buzzing sound from within the power adapter. The adapter is running somewhat hot since I plugged it in a few days ago. Should I be concerned about this buzzing sound or is it just that its sitting on my desktop and I am noticing it now ? Its loud enough to be heard in a completely quite small room....
Thanks

Hi D_U, sorry to hear of your issue, sounds electrical and thereby out of my scope of support.
Constance
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Fiber Solution Center
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I have switched my iPad 3G cellular to my Verizon share plan. Even though Verizon has activated the account and device, the IPad is not connecting to the network....message shows 'no service' intermittently with 'Verizon' bars.

I have switched my IPad from AT&T to Verizon for 3G. Even though Verizon has activated the device, I am unable to connect to the network....I get intermittent message 'no service' and Verizon bars....please give me suggestions.

Did Verizon give you a new SIM? Have you tried Settings>General>Reset>Reset Network Settings?

Resetting the Westell 327W

If I reset my Westell 327W, will I have to set up a new account profile (Account ID and Password, and VPI/VCI values)? I have my DSL through Verizon and AOL, and I do not know any information about the Verizon side so what username/password do I use? The 327W has Verizon firmware. Thanks.

VPI/VCI values with the Verizon firmware should be auto-detected upon the modem's first boot from a reset. The modem should also identify that PPPoE is used, and from that point reboot once it has configured itself. If it does not configure itself, just use the VPI/VCI settings of 0/35 respectively and that should get it talking to the network.
As for PPPoE, you may or may not need to set that up. Most areas use OpenPPPoE where any combination of Username and Password will allow you to log into the network. But if that's not the case, just enter in the credentials you use for either AOL (If it's a Verizon + AOL account which you have) or get the PPPoE Information from Verizon or the modem before factory resetting it (at least the username). Just keep in mind with the Verizon firmware on the 327w, even if the PPPoE session is up and running, you will need to disable the Walled Garden before attempting to browse. Otherwise you'll bump heads with an Activation Page.
The Walled Garden can be found at: http://192.168.1.1/verizon/redirect.htm . Just turn it off by pressing the Disable Button.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Westell 327W

Is there a way to disconnect the wireless feature on the Westell 327W? I suppose I could unscrew the antenna but maybe there is a better way.

If you never set up the 327W it is admin/password. It may be your Verizon user name and password if your account was already set up.

Westell 327W Network Timeout

I'm having problems setting up Apache and SSH with my Westell 327W.
I have Verizon DSL -> Westell 327W Modem/Router -> Ubuntu Server with Apache Web Server and SSH Server.
The Ubuntu Server with apache and SSH is the DMZ Host.
Apache and SSH will work good for 5-10 minutes, then when you click on a link or do anything from the apache webpage... Firefox says Connecting to XXX.XXX.XXX.XXX, then it will say Page Load Error. Network Timeout. The server at xxx.xxx.xxx.xxx is taking too long to respond.
I putty (ssh) into the Ubuntu server, everything will work good for 5-10 minutes, then putty will freeze up and say Putty Fatal Error. Network error: Software caused connection abort.
Apache or SSH will NOT work for 1-2 minutes. Firefox will say Network Timeout and SSH will not connect at all.
Then, everything will work again for 5-10 more minutes... then go down for 1-2 minutes, over and over and over....
Where can I find help for the Westell 327W Custom Firewall Rules? I dont have a help section on my 327W and cant find any information about making my own custom firewall rules.
I've read my problem occurs because of my firewall rules. The router drops the session because it drops it out of the state table or something like that?!?!?!? But I thought setting a PC as the DMZ host would put it outside of the firewall and the firewall rules wouldnt apply to the DMZ host?!?!?!?
PLEASE HELP! Thanks!

Ok, I thought so.
#1 In you are using GNOME, go to System >> Admininstration >> Networking.
#2 In the general tab make sure your network card is active.
#3 Select your network adapter and press properties.
#4 Make sure your network card is enabled.
#5 Change the configuration from DHCP to static (OR if it is already set to static)...
#6 For the IP Addres, you can set any number that you want to but not: 0, 1, 15 to 47 OR 255.
Such as 192.168.1.6
#7 Enter in the Subnet Mask of: 255.255.255.0
#8 Enter in the default gateway of: 192.168.1.1
#9 In the DNS Tab, enter in the DNS Servers that you want to use.
b) If you desire to, you may enter in the DNS of 192.168.1.1
c) OR the DNS Server address(es) that are in one of your router's screens. Maybe at Advanced -> DNS ?
#10 In your router, forward to the IP Address that you have setup on your computer.
This should resolve the issue. If not, in your router go to Advanced... In Advanced, if you see anything about UPnP (Universal Plug and Play) go there.
If UPnP is turned in the router, I would recommend turning that feature off.
If in Advanced you do not see anything about UPnP, please show a screen shot of the Advanced Screen...
I state my source(s) about setting a Static IP.
a) URL: http://forum.portforward.com/YaBB.cgi?num=1116577357
Title/Location: portforward.com -> forum -> Knowledge Base -› How to choose a Static IP address
and..
b) http://forum.portforward.com/YaBB.cgi?num=1119584531
portforward.com -> forum -› Knowledge Base -› But WHY do I need a STATIC IP??
As to why turning off UPnP: Because it opens ports automatic in the router, and you can not have over lapping ports.
http://forum.portforward.com/YaBB.cgi?num=1123832523
portforward.com -> forum -› Knowledge Base -› How do I forward the SAME port to 2 Computers?
^^
Message Edited by dslr595148 on 07-01-2009 03:25 PM
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Help. DSL drops connection all the time, is it the modem? (westell 327W)

Pardon me because I'm not so tech aware, and so don't know what to do to try to find a solution. We lose our internet connection a lot. It seems to happen in spurts: last night we couldn't connect at all, today it was bad in the morning but now I've been on for about a half an hour and all seems good. I can't figure out any pattern. Last weekend we were fine all weekend, during the week it was bad every single day.
I connect through a desktop and the westell modem; upstairs we connect with a laptop and wireless. The connection problems happen in both places, although it's our housemates who connect upstairs through the wireless and so I'm not entirely sure if they have problems when we're having problems or not (this has been going on for so many months, we've all kind of adapted to it. but it's more and more frustrating). Our wireless is encrypted.
When we can't connect, we get the Explorer 'cannot find website because you are not connected to the internet' error page. Even when we can't connect, the "local area connections" icon on the lower right side of the screen (Windows XP) says we have a network connection at 10.0 mbs. The lights on the modem are all green, and the DSL light stays steady green, although sometimes the internet light will blink erratically, and the wireless light always blinks quickly. We recently switched out the cable to the jack, so it's not that.
Sometimes we can get it to get back a connection briefly by doing one of these things (but they don't always work):
- use the "repair" button on the local area connections window support tab -- this will often get it back for a few minutes but is rarely permanent. When it doesn't work, it usually says it's because it can't renew the IP address
- turn the modem on and off. That's what worked this morning. It did not work last night.
- turn the computer on and off. That worked last night only to get an initial connection that then pooped out.
- use the verizon support popup that sometimes (and only sometimes) appears when we're having connectivity problems. This morning that worked briefly -- the internet connection popped back up at the stage where the pop up siad "testing connection."
Any idea what is going on here? I tried a couple months ago to get help through verizon online support, and it ended up as a 3 hour phone call to India that resolved things only for an afternoon, and not on any more long term basis, and I don't want to do that again unless I know what I'm asking for (since all they do is go through some kind of checklist).

I had similar probelm. I did find dns lookup is very slow. The following are consecutive tests:
C:\Users\pchen>nslookup www.verizon.net
Server: dslrouter
Address: 192.168.1.1
Non-authoritative answer:
Name:    www.verizon.net.westell.com
Addresses: 63.251.179.13
          8.15.7.117
C:\Users\pchen>nslookup www.verizon.com
Server: dslrouter
Address: 192.168.1.1
DNS request timed out.
    timeout was 2 seconds.
Non-authoritative answer:
Name:    a1280.g.akamai.net
Addresses: 205.177.69.56
          205.177.69.66
Aliases: www.verizon.com
          www.verizon.com.edgesuite.net
C:\Users\pchen>nslookup www.google.com
Server: dslrouter
Address: 192.168.1.1
Non-authoritative answer:
Name:    www.google.com.westell.com
Addresses: 63.251.179.13
          8.15.7.117
C:\Users\pchen>nslookup www.bloomberg.com
Server: dslrouter
Address: 192.168.1.1
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
*** Request to dslrouter timed-out
-- when I got disconnected from internel (even westel 327w showsInternet Status: Connected DSL link: Connected Speed (Down/Up): 3356 Kbits/sec by 843 Kbits/sec Connection Type: PPP

How to replace westell 6100 with westell 327w?

Hi all,
I am currently using a Westell 6100 and I just inherited a Westell 327W from my brother who switched over to FIOS.
Can I replace the 6100 with the 327W? And how do I go about doing that?
Any suggestions or recommendations would be greatly appreciated.
Cheers!

If the 327w has newer firmware on it, you can just factory reset it and then connect it up. Once it is online, visit http://192.168.1.1/ and use admin/password respectively as the login information. Then, set a new password for the gateway.
Once done, visit http://192.168.1.1/verizon/redirect.htm and choose the disable button. Assuming the modem has been able to get a connection at this time, you should be online.
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I have a Westell 6100, Can i request for a Westell 327W?

When I started using Verizon High Speed internet, 2 yrs ago. They gave me a Westell Model 6100 modem in the starter kit. I recently got a laptop and also other devices that use wi-fi. Does anyone know if it is possible to get a Westell 327W modem from verizon?

I am not sure if you can request a Westell 327W. You can maybe tell them that you have Wireless, and would like a new modem combo that has built in wireless.
In the meantime as you wait for another answer...
#1 It does help to know that you can go to a store and buy a new modem combo that has wireless.
For example: If you go to http://www.circuitcity.com/ -> Computers & Office -> Networking & Internet -> Installation kits -> and then you can select the "Actiontec Wireless DSL Gateway/Starter Kit for Verizon (GT704WGV)"
This example is a modem combo that has wireless, and Verizon will support.
I am not saying that you should go to a store (online or in person), buy a modem combo with Wireless, supported by Verizon (or otherwise), or even buy that Specific router.
Moving along....
#2 Does the 6100 modem combo have only one or at least two LAN ports?
#3 Are you NATTED?
This means for example on Windows:
a) Go to Start -> Run.
b) Type in cmd
and press enter.
c) In the new window, called the command prompt: Type in ipconfig /all
and press enter.
If you are not on Windows, please post and someone will help you...
#4 If the IP address found is one of the following three important ranges, you are NATTED.
a) 10.0.0.0 to 10.255.255.255
b) 172.16.0.0 to 172.31.255.255
c) 192.168.0.0 to 192.168.255.255
#5 If NATTED, is there any device that is between the Westell 6100 and your computer? b) If so, what is the brand and model of it?
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Firmware Updates for Westell 327w Router?

hi there!
just curious if Verizon ever updates the firmware for the "Westell 327w" wireless router, and if so, where to find it.)
Westell's website just says talk to Verizon about it...
no big deal, just like to keep my stuff up to date.)
thanks!

The other users that updated the 327W to the new firmware claim that it messed it up. They recommend that you stay with your current firmware right now.

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Another problem did come up, however, when I tried to call Verizon for help. Every number I tried said "Sorry, I'm having technical difficulties," and I never got any further.
I'm a little bit more than annoyed here, so any help would be great.

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Westell 327W Verizon account activation

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