Westell versalink 327w modem wireless problem

I just set up the modem for wifi to connect my ipod touch I just bought. I got it connected but the internet went VERY slow on the ipod. As I was trying it out, I noticed the wifi connection strength go from 1 to 3 bars randomly. Eventually it just kicked me off and I had no wifi! I went into the settings modem settings, and it stated wifi was offline, when in fact it is set to be online! This makes no sense. So i've come to the conclusion that the modem itself is to blame. Randomly loosing signal strength and losing can only be from the modems end since the ipod is brand new. So my next question is, what steps do i have to take to get verizon to send me a new modem since this one seems to have faulty wifi service?

If you want to, you could..
#1 Go get a RJ-45 WAN port router.
#2 Then put the 327w into bridge mode.
The directions for that were found following this path
a) http://start.verizon.net/
b) Support
c) Internet
d) Home Networking
e) Connecting a third party router to your network.
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Similar Messages

What is the correct firmware update check URL for a Westell VersaLink 327W?

Hi, I was wondering what the correct URL is for the modem to check for updated firmware on the Westell VersaLink 327w. My model is the D90-327W15-06 and its current firmware is 04.04.03
To clarify, I'm looking for the URL that goes in the box at the top of the upgrade page in the router's advanced settings. That link is a screenshot of what my page currently looks like.
Since I first got this modem 2 or 3 years ago, it has never been able to properly check for updates. I've tried changing the URL to point to the Verizon support page for manually downloading the firmware but that doesn't seem to work either. I'm guessing the URL should point to a specific file, possibly an xml or something? I don't remember what the original address in the box was but it didn't work anyway.
I'm pretty sure I am running the latest version (04.04.03) and manually upgrading isn't a problem if a new version comes out but its always bugged me that the built-in check has never worked right for me so I figured I'd ask on here for the heck of it. At the very least I'd like it to be able to check version information even if it can't upgrade automatically.
Does the built-in firmware check work for anyone else using the 327w or similar model? If so, could you kindly copy/paste the URL on your modem's firmware page? Even if you have a different modem, it might help me figure out the right address for my own. Thanks!

#1 Go to http://www.verizon.net/central/vzc.portal?_nfpb=true&_pageLabel=vzc_help_contentDisplay&linkflag=use...
#2 Make sure that use save as.
#3 After you save the file, go into your router's upgrade screen.
#4 Then use the file that you downloaded earlier to upgrade the router..
If you have any questions as how to do this..
#1 Be sure to take screen shots.
#2 And be sure that you use tinypic.com as your image host.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Westell Versalink 327W

I have the above wireless router. I use the ethernet port on this to connect to my desktop. I had set up a Wireless connection on this router (usercode & pw forgotten). I want to reset this router. How do I do this? I also do not remember nor have the Account Id & pw provided by Verizon. How do I get this?

How to reset the router (and) what the default user name and password is..
Go get the official manual for this router.
#1 Go to http://start.verizon.net/
#2 Support
#3 Networking
#4 User Guides
#5 For the Westell VersaLink 327W gateway, the Download User Manual. A PDF file that is 10.9 MB.
^^^
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Failure to connect to Westell VersaLink 327w

I have a Westell VersaLink 327w wireless router, and have never been able to connect to it wirelessly. I primarily use a corded, Ethernet connection, which works fine. All attempts to connect wirelessly from assorted laptops and various router configurations have all failed. I would most like to connect with my Dell Inspiron E1405 running Vista Home Basic, but I always get this message: "Wireless association failed because Windows did not receive any response from the wireless router or access point."
I have attempted to connect manually, tried various router settings, ensured the router is set to "open", enabled and disabled security, and followed every step in the Westell setup instructions. Nothing works. Similar results from laptops running XP and Macs. In all cases, the signal strength is excellent, and the network ID is certain.
I am beginning to believe that the Westell router requires Westell wireless cards or adapters. Is there any way to solve this issue without purchasing all new equipment?
Thank you.
Solved!
Go to Solution.

update the firmware on the wireless card in your notebook. there is an issue with the dell wireless cards not connecting. also update your firmware on your router and the driver for your wireless nic.

Need help with Westell Versalink 327w on new computer with Windows Vista

Greetings!
I'm having trouble trying to connect to my Westell Versalink 327w with my new computer. My old computer and laptop work perfectly fine in connecting to the router. However, when I plug in the Ethernet cable to the router on my new computer, the computer doesn't recognize that a connection is even established. (As if it's not actually plugged in.)
The port on the back of my computer is perfectly fine, as it works with another internet connection I have setup. The cable and router work fine on both my old computer and laptop. (In fact, I'm using the laptop to post on the forums right now.)
The Router itself shows the Ethernet connection that's plugged in as a blinking green light.
Is there a driver or some software I need to install on the new computer? Any specific settings?
I'm using Windows Vista on the new computer, and the old computers both have Windows XP. Is there some sort of complicated new setup that Vista has which is preventing the connection, or like I said, is there software or a driver that I didn't install on the new computer that's making it not recognizing the router at all?
Any help would be much appreciated!

IceSage,
Hey there! Drivers would not required for an ethernet connection to the Versalink. This appears to be an issue with Vista specifically. If you have not already done so you may want to disable IPv6 in the TCP/IP settings of your LAN controller:
Network and Sharing Center > Manage network connections > Right click on "Local Area Network" > Properties > Uncheck "Internet Protocol Version 6 (TCP/IPv6) > Click "OK" > Reboot > cross fingers
Let us know if that works.
Regards,
Chris
Christian
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Westell 327w and Wireless Access Point

I had DSL last year, but have since changed to FIOS, which I love. So I have the Westell 327W modem/router that isn't being used. I have decided to use it in another project for the 4 port ethernet and the wireless capability.
As this other project, we are using another service, which isn't DSL. However, I figured that I could use the 327w as the wireless access point. I currently have access to the internet through the provided internet service and from there I go into a Cisco ASA 5505 firewall. From there I run an ethernet cable to the 327w.
As long as I plug a computer into one of the 4 ethernet ports on the 327w, I'm able to ping to the Internet using either the IP address or using DNS. I'm able to surf and everything.
I have also set up the wireless and using WPA security and I'm able to connect a laptop to the wireless. I get the IP address via DHCP from the ASA, so I have turned off the DHCP server on the 327. I have also turned off the firewall. I then test connectivity and I can ping anything on the network that is assigned by the ASA, but when I try to ping to an Internet address, by the address, I get request timed out. I also don't get anything back on DNS and so forth.
What do I need to do on the 327 to allow the wireless to work with the current connection set up.
Thanks for the help and information.

I got it to work. What I had to do was to set up the 327w in VLAN mode so that the wireless side would send the packets out the ethernet port to the ASA or another router.
In fact, I'm writing this on the wireless setting of the 327w. So setting the VLAN allow the wireless to send and receive packets.

Using WRT610N router with Westell 327W modem/router on Centurytel

I have DSL with Centurytel and have a Westell 327W modem/router installed. Can I install and use a WRT610N router with this setup to get a faster wireless connection?

Both the wireless router can work together...You need to cascade both the router.

Is Westell 327W modem supported by Verizon?

I purchased Westell 327W modem - it does not work with my DSL line. I connected it through a cable to my laptop - no internet. Other modem is working, so the is no problem with dsl line.
Tech support told me this modem is not supported, but I saw some messages of people who use this modem.
Thanks,
Zalek

The Westell 327w is supported, but is considered Obselete by Verizon. Just make sure the problem with the Westell 327w isn't because the Westell is in bridge mode, the Westell has the wrong PPPoE information, or you're in a DHCP Area and need to allow your connection a few hours for the lease on the IP address to expire.
Check the settings of your working modem and see if you can match them as close as possible to the Westell 327w. If you have to, factory reset the 327w using the pinhole in the back. From this point, if the 327w is a Verizon modem, once the modem auto-detects the correct settings for the line you will need to disable the walled garden at http://192.168.1.1/verizon/redirect.htm .
If you need more info on any of this, just ask.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Comcast just replaced my cable modem/wireless router. All devices connect properly except my iPhone 4. It shows itself to be connected to the network, but it does not load any web page. Resetting the iPhone does not solve the problem. Any suggestions?

Comcast just replaced my cable modem/wireless router. All devices connect properly except my iPhone 4. It shows itself to be connected to the network, but it does not load any web page. Resetting the iPhone does not solve the problem. Any suggestions?

Thank you for your response.
I had rebooted the router (several times, actually), to no avail.
I do not know the answer to whether MAC filtering is enabled on the router. Have tried to find info about that, but unsuccessfully. Router is an Arris TG852G, supplied by Comcast. I would be surprised if MAC filtering were the issue, since in addition to the computer, we have successfully connected several other devices to the wifi, namely an iPad, a Android phone and a Kindle Fire - all able to access internet pages through the wifi, and all without a need to add the device to a MAC address whitelist. To add to the mystery, the Comcast tech was able to connect his iPhone 4 to my network and access web pages. He was unable to connect my iPhone, however, after trying for some time.
I seem to recall reading somewhere that an iPhone cannot connect to a wireless "n" router, only "b" or "g". The Arris router is described as a n/g/b compliant router, and as noted the Comcast tech was able to connect his iPhone, so don't know why that would be the issue here.
By the way, my iPhone does connect wirelessly to my network at home. This difficulty is at a second home.
Any other thoughts would be appreciated.

Verizon Westell Versalink Modem?

I am buying a new imac intel duo core 2 20 inch. Can i just plug into my Verizon Westell Versalink Modem and go? Will it automaticley detect my connection? Thanks

Verizon's DSL is a mixed bag. Sometimes the software which comes with it works great. Sometimes you have to get on the phone with them and wait up to two hours to get ahold of a Mac technician as they don't leave a certain setting on right in the modem. You should at least find out from Verizon if you have a PPPoE connection and what are the default username and password in case the software that comes with it does not install properly, as well as the Domain Nameserver and Nameserver addresses. Then you can put those settings yourself in Apple menu -> System Preferences -> Network.

Cisco E1000/ Westel Model 327W with DSL connection

I have a Westel model 327W for my DSL service. I received it from my internet provider (Bellsouth). I recently purchased a Cisco E1000 router for what I though was a easy connect. For two days off and on I have tried to connect them but I have not been able. I'm not very computer smart but I do know the basics. I have managed to cripple one desktop and a laptop that had wireless or ethernet to the point the system tells me they are not equiped with wireless cards and my wireless range on the computer I'm typing on is about 5 feet. Can someone explain to me how to connect the Westel DSL to the Cisco router.

The Cisco Connect software comes with the Linksys Wireless-N (E/EA - Series) routers that let you manage your network easier. For the setup process, you need to perform the following:
i. Verify that there is an active Internet connection between the computer and modem
ii. Setting up the router using Cisco Connect
QUICK TIPS:
The router’s power adapter needs to be plugged to your router and into an available power outlet.
If using a wired connection, the first Ethernet cable needs to be plugged to the computer’s LAN port into any of the router’s blue numbered Ethernet ports.
The second Ethernet cable should be plugged to the modem’s Internet port and the other end into the router’s yellow Internet port.
Ensure that you have no firewall enabled that may prevent the router from being detected.
Here is the link for setting up a Linksys router with DSL Internet service: http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=20ee1457387f40178cd5f41d4b585db4_3687.xml&pid=80&r...

Extremely slow internet... MAC's or modem's problem?!

My Macbook is only 1 week old, so I'm an absolute beginner at dealing with macs, please help! Thank you very much for reading
I have two houses, one with Verizon Fio modem (almost 1yr old), one with Verizon DSL (4-5yrs old), both with Linksys G Routers. The mac connects perfectly with Fio, yet when I go to my other house with DSL, everything went downhill.
When I first turn on the modem and the router, internet works fine for about 10 seconds, then it gradually slows down until I can no longer access internet. However, my family's Vistas and XP work just fine. I looked for solutions online, tried adding new DNS servers, tried turning off IPv6, nothing worked.
I called an Apple Expert, who told me to plug the modem directly into the mac. I turned off the modem + router, turned them on again, and connected the modem and the router to the mac, one at a time. At first my internet went back to normal speed, but after a while it slowed down again. I don't think connecting anything directly to the mac helped, the speed probably went back to normal just because I restarted the modem and the router.
According to the apple expert, the DSL has "gotten used to recognizing" the PCs, so when a new mac comes in, it cannot respond as well to it. He told me to call Verizon to get a new modem.
My dad is a computer programmer, and was quite doubtful of what apple told us. Over the past 5 years, the DSL has connected to 5-6 old and new PCs, but did not have any problems with them. If the modem really cannot respond well to new computers, then mine and my dad's 1 yr-old Vistas shouldn't work well with it, right? But they work perfectly fine.
Right now I have no idea what the problem is. It doesn't seem like the mac has any problem, because it connects well with other networks (as with the Fio). It doesn't seem like it's the modem's problem neither, because it connects fine with other old and new PCs.
I'm about to contact Verizon, but I'm very reluctant to get a new modem, especially when I'm not even sure if that's where the problem is...
Please help...THANK YOU SO MUCH!

ruif61 wrote:
My Macbook is only 1 week old, so I'm an absolute beginner at dealing with macs, please help! Thank you very much for reading
When I first turn on the modem and the router, internet works fine for about 10 seconds, then it gradually slows down until I can no longer access internet. However, my family's Vistas and XP work just fine. I looked for solutions online, tried adding new DNS servers, tried turning off IPv6, nothing worked.
I called an Apple Expert, who told me to plug the modem directly into the mac. I turned off the modem + router, turned them on again, and connected the modem and the router to the mac, one at a time. At first my internet went back to normal speed, but after a while it slowed down again. I don't think connecting anything directly to the mac helped, the speed probably went back to normal just because I restarted the modem and the router.
According to the apple expert, the DSL has "gotten used to recognizing" the PCs, so when a new mac comes in, it cannot respond as well to it. He told me to call Verizon to get a new modem.
You were told pure hogwash by that "expert." Whoever it was knows nothing about computers. "Getting used to" indeed. Only in the movies.
My dad is a computer programmer, and was quite doubtful of what apple told us.
Your dad is smarter than that "expert"
Over the past 5 years, the DSL has connected to 5-6 old and new PCs, but did not have any problems with them. If the modem really cannot respond well to new computers, then mine and my dad's 1 yr-old Vistas shouldn't work well with it, right? But they work perfectly fine.
The issue you have is typical - XP, Tiger etc all connect OK but Leopard does not. The usual fix is to update the router firmware. You say the router is 4-5 years old. I suspect that is the problem. You have to find out how to update the firmware. My old Verizon DSL router had the same issues until I updated the firmware, back when I first installed Leopard. It was a Westell modem and I needed to use my PC to update the firmware.
Check with your DSL ISP or go to the website of the modem/router manufacturer and get the instructions and download and install the firmware update. If this does not solve your problem, it will eliminate the main culprit. It's also possible that the router is simply too old, period.
Message was edited by: nerowolfe

Modem/wireless router choice

My current setup is DSL to Westell modem, ethernet to Airport Extreme(n), ethernet from AE to Dell desktop, and AE wirelss to MBP. Yesterday my modem crashed, so what I'd like to do is get a modem/wireless router combo (DSDL-2???) that still allows my PC to be connected via ethernet(no wireless card on PC) and then set up the AE to extend the wireless signal from the new wireless router. Can anyone recommend a particular brand and/or setup for a good quality modem/wireless router that would me the needs stated above?

...what I'd like to do is get a modem/wireless router combo (DSDL-2???) that still allows my PC to be connected via ethernet(no wireless card on PC) and then set up the AE to extend the wireless signal from the new wireless router.
That is not possible. the AirPort Extreme base station (AEBS) will only wirelessly extend a network if that network is created by another AEBS, an AirPort Express (AX), or a Time Capsule.
None of Apple's base stations, including the Time Capsule, can act as a modem. They all require an Ethernet connection to the internet.

Using AEBS with non-wireless Mac mini to connect with modem wirelessly

Daughter has a Mac mini w/o wifi on 2nd floor and DSL wifi modem which must be located on 1st floor. Due to other old computer, modem is configured to 64-bit WEP for wireless. Want to add mini to her network. (I've discovered that 40-bit mode on AEBS is really 64-bit mode.)
I'm trying to use a new Airport Extreme Base station by connecting mini to AEBS via Ethernet cable. Then I'm hoping to configure AEBS to connect to the DSL modem wirelessly - don't know if that is possible. I tried setting AEBS to "join a wireless network". It finds the DSL network, so I enter the modem's password. I've then gone through a number of configurations on AEBS but each time, when AEBS restarts, it doesn't get out of yellow blinking light or (on one try if I recall correctly) I got the green light - but then Airport Utility is never able to find AEBS and I end up starting from scratch by resetting AEBS.
1) Can I even use AEBS to connect to a wireless network and have a Mac wired to it so the Mac can reach the Internet?
2) if yes, what wireless mode should I set AEBS to? What other settings do I need to get right?
Thanks

This is a "n" version of AEBS.
Please refer back to the previous posts. I was talking about an AirPort Express (AX) as the device that has this special feature.
Ironically, the less expensive AirPort Express will do what you want with a special feature that allows it to "join" a wireless network and then enable the Ethernet port.
If you have an AirPort Express 802.11n, I will post the steps for you if you want them.

I just upgraded to ITunes version 10.6.0.40 and now I am having trouble connecting to my Airport Express. I get error message 15000. I am connecting with an ethernet cable so it is not a wireless problem. Any ideas?

I just upgraded to iTunes version 10.6.0.40 and now I am having problems connecting to my Airport Express and I get an error message 15000. Does anyone know what that means? I am using an ethernet cable so it is not a wireless problem. Trying to find out if this is realated to the iTunes upgrade. Any ideas out there?

Sure...
See this Apple article for a Hard reset of a Factory reset.
http://support.apple.com/kb/HT3728

Westell versalink 327w modem wireless problem

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