Western Digital HD content no longer accessible
Migrated from PC to Mac last may 18th, got an iMac 27". I do mostly photo work, post treating my Nikon D3s NEF (RAW) files in both Photoshop and Lightroom. On my PC i use my 2TB Western Digital external drive to temporarily stack my files then save them on other smaller external drives. I got an Apple computer whiz buddy of mine come over to help me with the initial set up. To my surprise he suggested i use the same WD ext Drive for the same purpose on my Mac since i wasn't going to use the PC anymore anyways. So that's what we did. he explained i had to instal Paragon NTFS driver since the mac couldn't read the WD HD content beeing written in a different format. So we installed that as well, plugged it in and it worked like a charm.
So here's my problem;
Yesterday i was working on a picture and wanted to save a copy on the said external drive. I inadvertantly clicked on the eject arrow instead of opening the Drive folder instead. So the Drive's name went faded and since then i can't access any of this drive's content anymore. I tried, disconnecting, restarting, even re installing the Paragon NTSC program, but nothing seems to work. My Os is up to date.
Could i have somehow locked myself out of this drive. I also tried using the disk utility app to re install the drive, that still appears in that context window, but the computer says it's impossible. I don't know what to do anymore since i tried the drive on my daughter's lap top and it works fine, all the files are there and the HD turns fine...
Lastly when i click on the ext drive's icon for the info, it now says i don not have any nown access, hence why i tried re installing NTSC.
Any ideas anyone ?
Thanks in advance.
Ray Ménard from Montreal.
I may be mssing something, but apparently all you did was "eject" the external harddrive, and now, as expected, you have no access to it. So if you now connect the external harddrive to your iMac, go to Disk Utility, click on the listed external drive in the left hand column of drives to highlight it, and click on the "Mount" button at the top of the window, I think you should be good to go. Does that solve it?
Hope this helps
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Hard Drive (western digital) no longer mounting..?
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I have yet to find any resolution to a new problem I've been having with my Western Digital Hard Drive.
I've had it for about 6 months. Has run with no problems, until recently.
I have been running it on my Macbook Pro 2.66 GHz Intel Core i7 and Playstation3 since I bought it. I went to load up my Macbook one day, and it would not recognize the hard drive. I have run the Disk Utility repair/verify options on it. It shows up on the list, when I select eject, nothing really happens. It just stays on the list. When I select the particular partition (FRANK) on the hard drive, and click Mount, I get an error message stating; 'Try running first aid on the disk and then retry mounting.' Which I have done, and this is what I recieve;
Verify and Repair volume “FRANK”
Checking file system** /dev/disk1s1
** Phase 1 - Preparing FAT
** Phase 2 - Checking Directories
** Phase 3 - Checking for Orphan Clusters
28027 files, 424337248 KiB free (13260539 clusters)
Volume repair complete.Updating boot support partitions for the volume as required.
I have plugged the HD into an iMac in the house, and it mounts no problem and all the files are there and accessable.
When I first had this problem (2 weeks ago) I decided to back everything up on the iMac, and format the HD, just to see. And again same issue, even after formatting it, FAT 32 (MS-DOS) - For Playstation.
Any ideas on what I can do to be able to access Frank again, from the Macbook Pro?
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the resolution for me was to boot into a windows partition, plug in the HDD let it do it's thing and then use the "safely disconnect device" feature in windows
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Cipher -
HT6114 western digital My Net n900 print share not supported by 10.9.2 ? how do I go back?
I upgraged to OS 10.9.2 now print share won't work, they say it is compatible with 10.8 not 10.9
how do I un-do 10.9?Thanks for the reply.
Here's their reply:
Thank you for your reply.
After reviewing the error message displayed, the reason for the error message is due to a incompatibility between the WD Print share software and Mac latest OS installment.
The WD Print share software is currently support only up to Mac OSx 10.8, for which on Mac 10.9 it would create some issues as the software is not supported.
If you have any further questions, please reply to this email and we will be happy to assist you further.
Sincerely, Eduardo Western Digital Service and Support http://support.wdc.com
Here's my error message:
Process: Western Digital Print Share [266]
Path: /Applications/Western Digital/Western Digital Print Share.app/Contents/MacOS/Western Digital Print Share
Identifier: com.wdc.control_center
Version: 1.97 (???)
Code Type: X86 (Native)
Parent Process: launchd [169]
Responsible: Western Digital Print Share [266]
User ID: 501
Date/Time: 2014-04-25 09:48:35.204 -0700
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: 2B0FBEF6-8617-5BD1-B1B1-EB98844A21FA
Sleep/Wake UUID: ED30B412-6229-4121-8BEA-AA9655220356
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Dyld Error Message:
Symbol not found: _OTMemzero
Referenced from: /Applications/Western Digital/Western Digital Print Share.app/Contents/MacOS/Western Digital Print Share
Expected in: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8fee50b5 dyld_fatal_error + 1
1 dyld 0x8fee7de8 dyld::bindLazySymbol(mach_header const*, unsigned long*) + 72
2 dyld 0x8fef834e stub_binding_helper_interface2 + 20
3 com.wdc.control_center 0x00005a14 GetIPAddressesByOTA + 228
4 com.wdc.control_center 0x00005c83 main + 144
5 com.wdc.control_center 0x00002d66 _start + 216
6 com.wdc.control_center 0x00002c8d start + 41
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8ff180f8 ebx: 0x00000000 ecx: 0x00000000 edx: 0x8ff40084
edi: 0x8ff40084 esi: 0x8fee61e3 ebp: 0xbffff948 esp: 0xbffff92c
ss: 0x00000023 efl: 0x00000246 eip: 0x8fee50b5 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x000e7000
Logical CPU: 2
Error Code: 0x00000000
Trap Number: 3
Binary Images:
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0x938ea000 - 0x938eefff com.apple.CommonPanels (1.2.6 - 96) <E7CA63C6-CEE9-3F0A-93A7-C12C653FFB80> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x938ef000 - 0x93920ffa libsystem_m.dylib (3047.16) <28E614E8-7802-3E84-960A-AD4721EF10F7> /usr/lib/system/libsystem_m.dylib
0x93921000 - 0x93921fff com.apple.Accelerate (1.9 - Accelerate 1.9) <C85070A7-D942-3CFA-981F-5864480788C8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x93922000 - 0x93924ffb libRadiance.dylib (1042.2) <3AE35DFA-AAF0-37C0-8544-1B19E9B5FCE1> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x93930000 - 0x93930ffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <85316395-817E-342D-8F41-88838EC6FB63> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93bd9000 - 0x93bdafff libsystem_blocks.dylib (63) <2AC67D5E-ECD4-3644-A53C-9684F9B7AA33> /usr/lib/system/libsystem_blocks.dylib
0x93bf5000 - 0x93d2cfff com.apple.desktopservices (1.8.2 - 1.8.2) <CCE6EB2B-1799-349A-8F13-003077CDFF31> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x93d2d000 - 0x93d37ff7 com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <C4CC55E5-6CC4-307E-9499-AF89A6463AF4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x93d38000 - 0x93d5cfff libJPEG.dylib (1042.2) <72940135-AAA7-3F55-A2E7-CECDDBD592BE> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x93d5d000 - 0x93d61ffa libGIF.dylib (1042.2) <6B0C937C-5950-33D1-9B39-6CE1E1BB3FD2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x93d62000 - 0x93d74fff libbsm.0.dylib (33) <1BE92DB5-0D2F-3BB5-BCC6-8A71EF2A3450> /usr/lib/libbsm.0.dylib
0x93d78000 - 0x93d83ffb libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib
0x93db5000 - 0x93dbaff3 libsystem_platform.dylib (24.90.1) <0613F163-9A7A-3908-B30B-AC1627503933> /usr/lib/system/libsystem_platform.dylib
0x93dbb000 - 0x93e31ff3 com.apple.securityfoundation (6.0 - 55122.1) <18024F59-DE2B-3FC5-A29F-8F2B27349685> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x93e32000 - 0x93e3bffc com.apple.CommonAuth (4.0 - 2.0) <99219CEB-D340-3E1F-9C04-FD0FA700BD67> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x93e3c000 - 0x93e55fff com.apple.Kerberos (3.0 - 1) <91F17EB2-C70C-359C-B09D-96B52D2A9C9F> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x93e56000 - 0x93e7dfff com.apple.CoreVideo (1.8 - 117.2) <A53FDD90-F200-3F7C-8A8E-5DE36D3DFBB0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x93e7e000 - 0x93ef1fff com.apple.SearchKit (1.4.0 - 1.4.0) <6F607AB6-7553-37BA-BEC5-98FD7C27FAD7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x94051000 - 0x940e2fff com.apple.ColorSync (4.9.0 - 4.9.0) <8366AE10-0396-3100-B87A-A176E8ECE7B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x940e3000 - 0x94517ff7 com.apple.vision.FaceCore (3.0.0 - 3.0.0) <5B12F3E9-84F6-3183-B85D-FD19EF800ADB> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x947b6000 - 0x947ecfff com.apple.IconServices (25 - 25.17) <A4B5242B-765E-3D58-B066-BBEDB5947AAD> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x956db000 - 0x95772ff7 com.apple.ink.framework (10.9 - 207) <EF00BCCB-B270-3F3D-9424-EF5F4BC23E25> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x95773000 - 0x957b5fff libGLU.dylib (9.6) <6A7E248D-3936-3B0D-9BF2-E4F0D2FE5306> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x957b6000 - 0x957bbff6 libcompiler_rt.dylib (35) <9924DF2E-D80B-3A21-920D-544A4597203F> /usr/lib/system/libcompiler_rt.dylib
0x957bc000 - 0x959644af libobjc.A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326> /usr/lib/libobjc.A.dylib
0x9596c000 - 0x95d64fff com.apple.CoreGraphics (1.600.0 - 599.21.1) <A872AE6C-F92C-3EE9-B79F-E98EE33B1B1B> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x95ef6000 - 0x95feafff libFontParser.dylib (111.1) <D8F9B2A4-41A6-3407-8D80-13A841F97BE5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x9601c000 - 0x960f7ff7 com.apple.LaunchServices (572.26 - 572.26) <5915A9AC-7928-30B1-9329-94048ADE81D9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9614c000 - 0x96477ffe com.apple.Foundation (6.9 - 1056.13) <C33A8984-7E97-36BE-B842-EE4FE35F53EA> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x96478000 - 0x96488ff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <71DE7754-0A47-3F35-B1BF-B1FE7E1311E0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x96489000 - 0x9648bffe libCVMSPluginSupport.dylib (9.6) <DF20981B-DAD0-3125-8089-C96CB3226888> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x9648c000 - 0x964f7fff com.apple.Heimdal (4.0 - 2.0) <3DEF31F9-7F59-3DEF-9DC8-7DDD23CA816F> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x96609000 - 0x96659ff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib
0x9665a000 - 0x966abff1 libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib
0x96790000 - 0x96798fff liblaunch.dylib (842.90.1) <B259692D-D60B-3BCE-9E03-32F457CB5046> /usr/lib/system/liblaunch.dylib
0x967ca000 - 0x9685cff9 libsystem_c.dylib (997.90.3) <80D21D3D-1031-314C-B1F0-0B35B977CEFB> /usr/lib/system/libsystem_c.dylib
0x9685d000 - 0x9685ffff libsystem_configuration.dylib (596.13) <57095AFE-3FF1-3F42-A43E-ED679409B827> /usr/lib/system/libsystem_configuration.dylib
0x96860000 - 0x96862fff com.apple.securityhi (9.0 - 55005) <4F6A2006-CC82-39D0-AA0F-C448CF3943AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x96863000 - 0x9687ffff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x96880000 - 0x96884ff7 libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib
0x97124000 - 0x97130ff7 com.apple.OpenDirectory (10.9 - 173.90.1) <B7440CD7-04F8-3558-B5AA-FD48381B14DE> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x975dc000 - 0x975e8ffc libbz2.1.0.dylib (29) <3CEF1E92-BA42-3F8A-8E8D-9E1F7658E5C7> /usr/lib/libbz2.1.0.dylib
0x975e9000 - 0x97606ff4 libsystem_kernel.dylib (2422.92.1) <20AE426A-E386-3119-A740-14E13CBD0596> /usr/lib/system/libsystem_kernel.dylib
0x97607000 - 0x97690fff com.apple.CoreSymbolication (3.0 - 141) <4D580E6C-79B5-3583-9713-4DDF9A0D096C> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x98024000 - 0x9804efff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x981f7000 - 0x98223ff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x98224000 - 0x98299ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <FD423680-01A1-357A-89A7-33910A87DE65> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9829a000 - 0x98346ffb libvMisc.dylib (423.32) <43873EFF-FB43-3301-BEE8-F2C3A046D7A6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x983a6000 - 0x983b9fff com.apple.ImageCapture (9.0 - 9.0) <63D5C96F-1893-3F35-ADFB-EE451AFD87E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x983ba000 - 0x983c3fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x983cf000 - 0x983defff libGL.dylib (9.6) <58C42A46-27D0-3228-B3C1-EC3923D49BAD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x983eb000 - 0x98440fff libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
0x98441000 - 0x98553ffc libsqlite3.dylib (158) <B3DB0FED-FE4C-314D-8329-CF7708C8AAF4> /usr/lib/libsqlite3.dylib
0x9855c000 - 0x9855cfff com.apple.Carbon (154 - 157) <6C29C608-97B4-306E-AEC5-6F48EDF7EFB5> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9855d000 - 0x9862bff7 com.apple.backup.framework (1.5.2 - 1.5.2) <BE2F37D3-F610-30EE-B106-44B5DAE35603> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9862c000 - 0x98635fff com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <CF8E5706-F744-3139-8A51-D52BF055D19F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x98636000 - 0x989fbff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x98a27000 - 0x98a90ffa com.apple.datadetectorscore (5.0 - 354.3) <566882DE-B726-331E-BA89-ACBB3D5BEEC4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x98a91000 - 0x98c93fff com.apple.CoreFoundation (6.9 - 855.16) <6283B27F-3C46-365F-932C-1A7102D8A3CF> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x98c94000 - 0x98c9dfff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
0x98cb2000 - 0x98cbbfff com.apple.DiskArbitration (2.6 - 2.6) <92F7575A-AA20-34D9-BB26-2CC8C3CCAFEB> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x98cbc000 - 0x98cc4fff libsystem_dnssd.dylib (522.90.2) <A73663C9-CE65-3FF3-B41B-686728BBFB00> /usr/lib/system/libsystem_dnssd.dylib
0x98cc5000 - 0x998e3ff3 com.apple.AppKit (6.9 - 1265.19) <07125263-9E97-3A47-BBD3-6FB462910565> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x99ab8000 - 0x99c0eff0 libBLAS.dylib (1094.5) <74310C2F-4FDB-3995-A01A-5AFB83010A43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x99c0f000 - 0x99c10fff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x99f13000 - 0x99f63fff com.apple.opencl (2.3.59 - 2.3.59) <4BEFE83C-1C89-3BB6-A445-9BE680C84FB3> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9a3ab000 - 0x9a47bfef libvDSP.dylib (423.32) <E2FA7230-A001-3F6B-9ACF-6998C51AD7DC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9a480000 - 0x9a781ffb com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <02C72D54-E3D3-32B0-A081-E85A7038489D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9a78d000 - 0x9a78dffd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib
0x9a78e000 - 0x9a7b9ff5 com.apple.ChunkingLibrary (2.0 - 155.1) <50BBBBF8-F30B-39EA-A512-11A47F429F2C> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x9ab74000 - 0x9ab75fff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x9ab76000 - 0x9ab7afff libheimdal-asn1.dylib (323.92.1) <DD8BAEED-28AC-389E-9DC4-E32DA60CB05A> /usr/lib/libheimdal-asn1.dylib
0x9abdf000 - 0x9abe3ffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x9abe4000 - 0x9ac2aff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x9ac2b000 - 0x9ac33fff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x9acd5000 - 0x9adc1ff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
0x9ae67000 - 0x9ae82ff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9ae87000 - 0x9ae92fff com.apple.CrashReporterSupport (10.9 - 538) <7ED18744-8296-3AB8-BBAA-77B0849CF88E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x9aebf000 - 0x9af0eff1 com.apple.HIServices (1.22 - 467.2) <F47161AA-E19F-3357-862F-5B4C8DA97975> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9aff1000 - 0x9aff2ffa libsystem_sandbox.dylib (278.11) <E8BE1DF7-2F3D-3202-B807-A85C99220AB6> /usr/lib/system/libsystem_sandbox.dylib
0x9b048000 - 0x9b1aaffb com.apple.CFNetwork (673.4 - 673.4) <3B6BDE2F-BFA3-3B7E-BC53-7B6B75EB12D3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9b1b1000 - 0x9b1b2fff libremovefile.dylib (33) <ED35EA79-EB06-3B84-A6D4-B1A9D6B8648D> /usr/lib/system/libremovefile.dylib
0x9b1b3000 - 0x9b417ff7 com.apple.CoreData (107 - 481.01) <85EE4DFF-3A61-3D3B-A818-524F0A427A4D> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9b418000 - 0x9b418fff com.apple.CoreServices (59 - 59) <06747539-5035-3307-8645-9BC4E7F89023> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9ba46000 - 0x9ba5effd libdispatch.dylib (339.90.1) <871AC354-D1B6-3475-889E-AF594448CF43> /usr/lib/system/libdispatch.dylib
0x9ba76000 - 0x9bb39ff1 com.apple.CoreText (352.0 - 367.19) <14FD889D-4D6D-3D53-B28E-2E23975B3C9D> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x9bec5000 - 0x9c133ff6 com.apple.security (7.0 - 55471.14.1) <025B3E5C-1582-357F-BFE5-B1AA3ACD18F2> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9c134000 - 0x9c17cfff com.apple.PerformanceAnalysis (1.47 - 47) <EC8DB814-693E-354D-9571-A4B2F0350BDF> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x9c1ad000 - 0x9c1baff7 com.apple.AppleFSCompression (56 - 1.0) <0C44B3E4-C4A7-3A65-9C1A-334CA3E35BDB> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x9c1fb000 - 0x9c209ff3 com.apple.opengl (9.6.0 - 9.6.0) <63941A8D-AACC-3C71-BE8C-4DAA913A1439> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9c2c1000 - 0x9c359ff7 com.apple.Metadata (10.7.0 - 800.23) <6590358F-9677-3257-8780-FF0462852EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 241
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=130.1M resident=50.1M(38%) swapped_out_or_unallocated=80.1M(62%)
Writable regions: Total=54.8M written=1056K(2%) resident=1144K(2%) swapped_out=0K(0%) unallocated=53.7M(98%)
REGION TYPE VIRTUAL
=========== =======
Kernel Alloc Once 4K
MALLOC 46.6M
MALLOC (admin) 32K
Stack 64.0M
VM_ALLOCATE 12K
__DATA 13.5M
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 43.2M
__OBJC 1780K
__PAGEZERO 4K
__TEXT 87.0M
__UNICODE 544K
mapped file 116.7M
shared memory 4K
=========== =======
TOTAL 373.8M
Model: Macmini6,2, BootROM MM61.0106.B03, 4 processors, Intel Core i7, 2.3 GHz, 4 GB, SMC 2.8f0
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
USB Device: Hub
USB Device: Hub
USB Device: Apple USB SuperDrive
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Hub
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: Mac mini, Apple Inc., 23.4 -
Why does my Western Digital drive freeze my OSX
Hey all!
I'm in a bad spot.
Yesterday I was going through files on my 6TB western digital my book hard drive connected to my old iMac running snow leopard. I had been playing many different movie files from my camera in quick time player to categorize them during a couple of days and everything had been fine. But all of a sudden quick time froze and wouldn't answer so I had to force quit it and then I tried again, then the same thing happened and then Finder and everything froze and I had to force shut off the computer by holding down the power button. Then the same thing happened after I restarted the computer. After each time I have to force off the computer the WD hard drive still has its light on and keep sounding like it's working hard and I have to pull the power plug from it to make it stop.
Then I started it again to try to just copy files from it but the drive would freeze OSX again. So I connected it to my old macbook pro and the same thing happened but then I tried to connect it with usb instead of fire wire and it seemed to act normal. Then I replaced the firewire and tested and it seemed to work fine on both computers. So I assumed it was the firewire cable that was causing problems. Since I was a bit shaken I started to do backups of everything from the hard drive and copied a folder of 323 GB during the night. In the morning it had copied everything but 10 GB and had frozen again. So again I connected both to the Macbook Pro and copied over what was missing. Then I tried to copy another folder but it froze again.
It behaves very irrational in my eyes and I wonder what is wrong and what to do?
When I start the computer without that drive, it acts normally and the same goes for when I connect another external hard drive.
Did a control with disk utility on both the internal and the external drives, and it said they are fine.
I didn't notice that the hard drive was standing in the sun which was shining through the window behind my iMac and the room was quite warm. Can that be what started all this?
Also I noticed that the folder that I did a backup of, shows different content size on the Macbook pro and on the iMac. And this goes for both the original folder and the backup on the other external drive. Finder says both folders are 301 GB on the Macbook and 323 on the iMac. This freaks me out since this is a very important folder and I can't loose 22 GB. Anyone who knows why this can be?
I would be extremely grateful for any thoughts on this!
Thanksnopointsforsecondplace wrote:
Thanks a lot rccharles, I'm gonna try this.
When data rescue (data recovery software) makes a clone of the problem disk, does it use the disk in another way than when it does normal data recovery? When I try to do data recovery it freezes after maybe 20 minutes just as when I just copy files in Finder, is it different when making a clone?
I don't know how Data Rescue works (it's proprietary software).
It does sound like your disk could be physically damaged (you still need to try an external case) - if you continue to try to repair you may lose even more data until the disk is totally unreadable. Imagine a spec of dust scratching across your data - the act of trying to read & re-read can cause more damage. As more pieces of disk get scratched off the platters the entire inside of the mechanism gets covered in dust, resulting in more scratches, more data loss…
Seriously, the best option you have is to take it to data recovery professionals for them to look at it. They may be able to open it & replace failed parts or take a copy with a limited amount of corrupted files. Some indications may be the sound the disk makes when it 'freezes' - but that is only a guide for professional ears.
Recovery software can try to re-read data when disks encounter errors. Some smart recovery software will force the disk to avoid retrying these - that skips over the damage - the files in the damaged area will be unusable but the surrounding data may still be recoverable. Professionals may take one copy & avoid using the disk until they have diagnosed how it failed - limiting the potential for more damage.
ddrescue is one command line tool that will clone without retrying to re-read, but that is complex to use.
http://www.gnu.org/software/ddrescue/ddrescue.html
Here are examples from an old disk that ground up itself…
http://arstechnica.com/civis/viewtopic.php?f=11&t=107678
Your issue probably is not be the same as that example, I'm not trying to scare you but you should consider how important this data is, repeated recovery attempts can make that impossible even for professionals. -
My import system is no longer accessible on firefox.
I am using the apsona import tool in both my zen and open carts. After upgrading firefox, the referenced import tool is no longer accessible although I can log into zen-cart and open-cart. The toolbar is accessible in zen but when I click the button to open the apsona tool a new tab opens but does not load the tool. In open-cart, I can log in but the admin toolbar is missing. Important! This only happens on this computer.
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extension (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extension+and+themes -
Format a Western Digital Elements for MAC and PC
I have a new Western Digital Elements and I need to format it for Mac and PC. I have a G-Tech drive (which has content from an FCP edit) and I need to make a duplicate of the content onto the Western Digital so that the client who has a PC can open the files.
Any help? I tried searching in Disk Utility for FAT-32 but couldn't find it and didn't want to do something to harm the drive.
Thanks!I have numerous external drives all formatted as FAT 32 on the Mac which transfer Quicktime back and forth between Windows and Mac machines.
As an additional note, check that the CODEC used for these files is available on the PC or they wont play.
We encode our client previews as H264 for playback only.
Applications > Utilities > Disk Utility > Partition >
in volume scheme select 1 partition
format: MS DOS FAT
options > Master Boot Record
apply and it will partition and format the drive -
Can Time Machine back up to a Western Digital "My Passport Wireless" over wifi?
I bought a Western Digital "My Passport Wireless" external hard drive / NAS to use as a Time Machine backup for my new MacBook Pro. I plugged it in via USB, formatted it to HFS+, and ran Time Machine. All good.
This hard drive has a wireless chip in it, so one can connect to it via wifi, either directly or through a router. When I dismounted the drive and connected via wifi (via my router), my expectation was that I could run Time Machine and do periodic back-ups without having to remember to plug in the drive, etc.
I can see the drive and read/write to it. I am connected as 'admin', not 'guest'. It is named "MyPassport", both when connected via USB and via wifi. When I try to use the drive via wifi for Time Machine, I'm asked: "Do you want to stop backing up to “MyPassport” and use “TimeMachineBackup/TimeMachine” instead, or back up to both?" When I select "Use both", I'm then told: "Time Machine can’t access the backup disk “TimeMachineBackup/TimeMachine”. The operation couldn’t be completed. (OSStatus error 2.)"
Should it be possible for Time Machine to recognize the same archive, whether connected via USB or wifi?
If I cannot, can I at least back up a new archive over wifi. I recognize that the first go at this would take a long time due to slow wireless transfer speed. What does OSStatus error 2 mean?So you think that you know better than Apple.
NAS is not supported by Time Machine, you can take all the risks you like but do not advise others to do so. It doesn't matter what WD say, they want you to buy one, Apple are the deciders of what is supported or not.
Here's what WD say:
Note: WD does not provide technical support for Time Machine related issues. For assistance with backing up to a WD NAS drive, using the Time Machine application please contact Apple. As the backup application is built into the OS, they are the only ones qualified to diagnose a Time Machine related issue.
Good luck. -
Western Digital External Drive and a VERY slow computer. Is my HD failing?
Hello, thank you for looking at my question.
First off, I am NOT very tech-savvy, but I'm willing to research and learn, I'm just afraid to make a mistake and blow up my computer.
I have had my Macbook for 2 years. I have not backed up my hard drive during that time. Bad, I know.
Recently I've noticed my Mac getting slow with the "spinning beach ball" showing up more often and everything getting slower. Usually a reboot will help. Yesterday, for the first time, the reboot took about 8-10 minutes! I figured that wasn't a good sign, so I headed down and picked up an external hard drive (Western Digital Essential model, 1TB) and figured I'd back everything up. I formatted the drive according to the Mac partition model (tech support from WD helped over the phone) and got it going. From 1530 to 0800 this morning, of 52 GB it had only backed up 15.3 GB. The fan was running at high speed the entire afternoon and night. That's about one GB per hour. Is that normal?? Then, it froze and wouldn't respond, or back up at all. Just nothing. I held the power button down and restarted it.
At this point, I am concerned that perhaps the hard drive is failing (hence the speed and fan issues) and that maybe I should be taking it in to a repair shop (we don't live anywhere near an Apple store)
Do you think this may be the case? Is there any way to back up my hard drive faster - before it dies? I have two years worth of photos and papers, etc on there, music and such and it would be a tremendous loss if it all crashed.carroteye wrote:
Hello, thank you for looking at my question.
First off, I am NOT very tech-savvy, but I'm willing to research and learn, I'm just afraid to make a mistake and blow up my computer.
Good! Better to inquire than leap!
I have had my Macbook for 2 years. I have not backed up my hard drive during that time. Bad, I know.
Yup.
That's about one GB per hour. Is that normal?? Then, it froze and wouldn't respond, or back up at all. Just nothing. I held the power button down and restarted it.
No, not normal at all.
At this point, I am concerned that perhaps the hard drive is failing (hence the speed and fan issues) and that maybe I should be taking it in to a repair shop (we don't live anywhere near an Apple store)
Do you think this may be the case? Is there any way to back up my hard drive faster - before it dies? I have two years worth of photos and papers, etc on there, music and such and it would be a tremendous loss if it all crashed.
As slow as that backup was, anything else will be nearly as bad.
There are four common causes of this:
Your startup drive is nearly full (less than a couple of GBs of free space). If that's the case, find something big you can "archive" to CD/DVD or copy to the external HD and delete.
The drive is failing.
Corrupted directores, etc., in the file system
One or more "runaway" processes, usually from incompletely-installed or partially-deleted apps
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It's a toss-up; try to diagnose what's wrong, or try to get a backup.
The fastest way to back up, with the least "thrashing" of your hard drive, would be to start up from your Leopard Install disc and use the Restore tab to make a copy of your internal HD on the external.
That will copy any file system problems "as is," but if your internal HD is beginning to fail, at least you'll have a full copy of the data (corrupted or not) on the external HD.
Check this to be sure your WD drive will boot your Mac: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/stdadp.php?pfaqid=1787 If not, do all the steps below except #4.
Here's what I'd recommend:
1. Start up from your Install disc, per the yellow box in #1 of [Formatting, Partitioning, Verifying, and Repairing Disks|http://web.me.com/pondini/AppleTips/DU.html]
2. Reformat the external HD, with a single partition, per the blue box there. You'll want the +Mac OS Extended (Journaled)+ Format and either the GUID or +Apple Partition Map+ *Partition Map Scheme* as detailed there.
3. Use the Restore tab to copy your internal HD (almost certainly named +Macintosh HD)+ to the external HD, per #7 in the link above. Note that will copy the name of the internal HD to the external.
4. When that's done, quit Disk Utility, then select +Startup Disk+ from the Utilities menu in the menubar (per the yellow box above). Select the external HD and start up from it.
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The copy may take a very long time. There will be a progress bar, but they're notoriously inaccurate under the best of circumstances. If it completes, and you can start up from the external, post back and we'll see if we can find the problem, and either fix it or confirm that you need to take it to Apple. -
Unable to mount Western Digital Hard Drive after upgrade to 10.6.4
I have tried to search for a solution to my problem, but have not found anything that seems to help. So hopefully someone here can provide some guideance.
I have a Western Digital 1TB My Book that I have been using primarily for backing up photos. The drive is formatted as FAT-32 so I can work with it from my Windows XP laptop too if I need to (although my Windows laptop mostly collects dust since getting the Macbook). I have been using the feature in Adobe Lightroom to automatically backup each photo to the My Book when it is being loaded into Lightroom. I also backup the Lightroom catalogs to the My Book.
Occassionaly I would get the "beach ball of death", but not always related to being in Lightroom at the time. I recently had a beach ball incident. After a restart and using Disk Utility on the Macbook's HD, I decided to check for any updates. At this time I ended up upgrading from 10.6.3 to 10.6.4. After doing the upgrade, I can see the drive in Disk Utility, but the "My Book" volume is greyed out. Running "Repair Disk" has no effect. The "Repair Disk Permissions" buttons are greyed out. I cannot get the My Book volume to mount to be able to use the drive. If I plug the drive into my Windows XP laptop, Windows can work with it just fine. I ran the windows check disk program, which took 24 hours on 1TB, and it did not find anything. Plug back into my Macbook, and it still cannot mount the My Book volume.
I also tried to plug in a Western Digital My Passport portable 400GB drive which is powered by the USB and does not require a separate power supply cord. It has the same issue where the "My Passport" volume cannot be mounted.
Does anyone have any ideas on how to get the Macbook to mount the drive again? NOTE: I'll probably not be able to try any suggestions or respond until Monday, but if there are multiple suggestions queued up over the weekend it will give me a good starting point when I can get back to this on Monday.
Thanks,
Jimtempest68 wrote:
The Combo Update worked. But I need to know why.
Although I have no proof or authoritative source that confirms this, using the Combo seems to account for anything missed by or changed since earlier updates.
This originally started after check for updates, and the 10.6.4 update is when the problem started. What is different about the Combo Update, ...
Pragmatically, the difference is that it just works for me. Mathematically:
Combo http://support.apple.com/kb/DL1048 is File Size: 887.37 MB
Incremental http://support.apple.com/kb/DL1049 is File Size: 607.21 MB
887.37 - 607.21 = 280.16 MB more in the Combo.
... and how would I have known about it had someone else not directed me to it.
If you have skipped some updates, your Mac's Software Update... (SU) will suggest Combo.
Someone else (Thanks, Defcom! ) told me about Combos years ago while I was still running 10.3.x.
BTW, many users never use or seem to need the Combo.
You seem to be an experienced user. If you have been using Macs trouble-free for a long time without updating via the Combos, you may decide not to bother with the Combo except in specific cases where you have a problem that isn't corrected by other fixes.
Is there somewhere on the website I need to check regularly in addition to the normal updates?
You can search Support Downloads for the latest Combo Updates any time.
http://support.apple.com/downloads/
You can decide when to search any way you choose, but here is my process:
• I set my Macs' SU Preferences to Check for updates: "Daily."
• I do NOT enable "Download updates automatically."
• When SU notifies me that a Mac OS update is available, I quit SU without installing anything.
• Then I repair permissions, download and install the Combo, and repair permissions again.
• I then run SU again to install any other updates that are available on the same date.
Message was edited by: EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz w/Mac OS X (10.6.4) MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)
LED Cinema Display G4 PowerBook 1.67GHz (10.4.11) iBookSE 366MHz (10.3.9) External iSight -
I backed up 6000+ photos from Snow Leopard iMac v.10.6.7 to new Western Digital "My book" successfully, I think! But when I attempted to COPY my photos to it in order to free up space on my HD, I made a mistake. When I dragged the iPhoto (11) Library to My Book and re-named it to "iPhoto Library.old" nothing happened. So I dragged it again, re-named it again (same name--that was the mistake, I guess!) and then it took about an hour+ to do its thing. When finished and I launched iPhoto by holding down the Option key, the dialog window listed two libraries: "iPhoto Library.old" and iPhoto Library.old (default)". So now what? It seems that I still have the originals when I open iPhoto, and do I have two copies, also? Should I delete one of them and if so, which one and how? Or should I eliminate both of them and start over again? And if so, how do I do that? Right now, neither my HD nor the My Book have changed the number of GB available or free since before I began this process. Will the numbers only change after I actually delete my original Library AND empty the Trash? I appreciate any light you can throw on this subject for me. I could lug it all to the local Genius Bar, but now I'm afraid to unplug anything for fear I'll lose everything! Thank you, you wonderful, bright people. (An 83-year-old Grandma, trying to keep up a little, at least)
Oh my! Obviously, I don't know what I'm doing. But I do know that my goal was to do both---backup AND free some space. My iMAc is old (2006) and I upgraded it a year or so ago to Snow Leopard. I didn't think I had the capability of backing up without an external drive, but maybe I do since I upgraded. Do I?
But I bought this My Book mostly for freeing space because I like to make cards in Photoshop and I'm forever running out of space when I get too many layers (don't really know what I'm doing there, either).
Is there some way that I can rectify my mistakes and start all over?
Thank you so much for beng so prompt with your reply and patient with mine. I tried for so long to see the dialog box with the library listings. When I launched iPhoto, even with holding down the Option key, it kept immediately launching into the full screen. Finally, after an hour of doing it over and over again, it worked when I held the key down for 5 minutes. Then when I was typing my reply, I kept getting a message to "Request Time Out." Didn't know how to do that, so kept hitting the OK button and kept typing for another half minute. Finally, when ready to send, Safari couldn't do it. "Try again" exasperated me until I realized I would have to begin again and use Firefox. When I got there and ready to type, I got the message that my message had been retrienved and did I want to use it?!!
So your kindness is very much appreciated.
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