Western Digital Mybook studio II failed how to reset

Hi All. My IMAC (10.9.2) developed a problem using time machine at the begining of april. After using mybook and time machine successfuly for 5 years and having upgraded through the new releases upto mavericks backups have been fine. However in April backups failed and I could not get time machine to use the backup that existed on the drive even though i could see all the files. Thus I decided to reformat/erase the Mybook. I was running the Mybook as 1 1TB drive (2x 1TB in Raid 1 mirrored|) I wanted to change to striped 2x1TB to make a 2TB backup drive Raid 0. So I downloaded the WD drive manager Software latest v3 (have not been using the WD woftware for over 18months), and set the drives into Raid 0, made a new partition and the drive showed as a 2TB drive. I ran time machine setup the drive and started a backup, the backup progressed (over 5 hours) to 711GB and 2.1M files but failed at the final hurdle stopping the backup with no error message but IMAC unmounted the drive. I checked WD drive manager and it reported the drives failed "contact support" . I rebooted IMAC and reset the drive and the drive again showed but has been unreadable , unmountable (although mounted) and I cannot copy files to it or see my backup , but disk utility does show it has the files and the 1.29TB available. I read the plethora of info regarding the WD drive manager software issues (and advice on this forum stating "do not use" WD or 3rd party software) so I uninstalled the WD software and rebooted IMAC and reset drive again, drive is again listed in finder and disk utility but I cannot do anything with it, cannot verify or repair , cannot erase the partition cannot unmount (disk util shows "live file system repair is not supported" , but I have turned off file sharing and nothing is using the drive). Is this a corrupt drive or drive firmware, any ideas how to fix as now running withought a backup until WD drive it fixed. Is there a way of resetting the drive to factory setup ?

I hate to post this because all the Tech guys pooh pooh me. But I am going to say again what my experience has shown me. I had all the same kind of problems with my MyBook Studio. It went belly up as soon as Mavericks took over my IMac. I had no luck whatsoever talking with techs at WD or here on Apple Support. Everyone had their own thoughts, their own fixes and their own beliefs. Most of the fixes were way over my head...the terms alone were lost on me. So, I just kept complaining to Western Dig. After several contacts they told me to follow their warrantee return procedure....which I did. Within a week, I had a brand new MyBook. But, this one didn't work either. I tried and they tried as much as they could to get it working. No luck. I kept on bothering them with emails and calls. Shortly, they informed me that the new one was faulty and I should again follow the warrantee procedures. I did that and another new machine arrived in a week. I installed it and immediately could see that this one was a go. It has worked perfectly and without flaw since February. That is my solution suggestion to your WD problem. I am convinced that all of their machines, at least up until March, were not the same or were all faulty. Do what you please but I would suggest that you go after WD until they send you a new machine.
OK techs, have at me.....again.
Rich

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Western Digital MyBook Studio no longer works after Yosemite update

A little while ago (Jan 30) I updated Yosemite, and now my Western Digital My Book Studio (using firewire) shows up but no longer works - no Time Machine, or Super Duper back-ups. Does anyone know why this has happened, and what can be done to fix it?

I should add that the drive works fine with another MBP running OSX 10.6.8. Again, with 10.10.2 it either doesn't work or is incredibly slow.

Time Machine v western digital my book live fail second backup

HI I am using iMac 27 inch, running Lion.
I used Western Digital Mybook live as my time machine backup.
I follow the instrustion step by step, its work fine.
However, when I restarted my mac. Then its start fail to do continues backup.
I can't do any backup anymore. Its always show fail.
Anyone have idea how to deal with this?
Thanks.

Sorry, no answer from me.
I seem to have a similar problem with an WD drive.
TM says it cannot connect to the drive eventhough I can acces the drive and see the sparesbundles.
The problem started when using Mavericks.
i think I will set up another way to make back ups from my Mac's.

I am running my first time machine backup onto a Western Digital MyBook Live. It is taking forever. Is there antivirus software running in the background or any other settings I need to change to speed it up? Also I am on a wireless network.

I am running my first time machine backup onto a Western Digital MyBook Live. It is taking forever. Is there antivirus software running in the background or any other settings I need to change to speed it up? Also I am on a wireless network.

The initial Time Machine backup can certainly take a long time over wireless. Days, possibly. It's impossible for anyone here to be able to predict how long it will take, and wireless environmental conditions can change at any time.
Is there antivirus software running in the background
Only you can determine that. If you're using third party AV software, anything is possible.
NAS devices may not be compatible with Time Machine, regardless of what their manufacturers may claim. Even after the Time Machine backup completes, your backup may be unreliable. You may not discover that until you need to rely upon the backup for some reason, and corruption can occur months or years from now.
Time Machine supports the following backup configurations:
A locally mounted volume
Time Capsule
A volume resident on a USB hard disk connected directly to a Time Capsule or current production AirPort Extreme Base Station.
That's it. Any configuration other than the above list places you in an experimental category. If your backup fails, you're on your own.

Western Digital MYBOOK Premium! **Issues**

I am getting bombarded with clients giving me the Western Digital MyBooks... and I am having the same issue on all of them!
At first, I had to format them using Disk Utility as "MAC OS EXTENDED" to avoid a disk error saying that the hard drive was full. After re-formating the drive, the transfer speeds are retardedly slow. (eg - about 28 hour to transfer 74 gigs).
I called Western Digital and they told me the hard-drive was defective. However, this is a familiar problem with the Western Digital brand.
I was wondering if there is a manual way to enhance the transfer speeds. I have it connected via USB 2.0 .

I don't know if this will be of any help for you since you are running the USB version of the mybook. We had a situation where we were using two 2TB Mybooks for secondary backup of a server. the Mybooks would lock up the finder after a few days, and we have had multiple issues with them. We found that the server was reporting a stuck process right off the bat after rebooting. It was a western digital program/driver for the mybook. Try deleting the below file and see how it works. USB will still be a bit slower than firewire however.
<volume>/Library/LaunchDaemons/com.WD.WDDriveServices.plist

I would like to transfer my iTunes and photos etc from my PC to my new iMac via a external hard drive. Would somebody recommend one. I read that the Western Digital Mybook Essential 3.0 is good.

I would like to transfer my iTunes and photos etc from my PC to my new iMac via a external hard drive. Would somebody recommend one. I read that the Western Digital Mybook Essential 3.0 is good. Though as Mac has 2.0 is this fast enough? I am a basic user, surfing only.

If you plan on using the WD with the Mac after the iTunes transfer I would strongly recommend against WD. WD external HD's tend to be the most troublesome with Macs. If you intend to use the drive for backup using Time Machine or creating a bootable clone then I'd recommend a higher quality drive than WD. The drives I'd recommend in that case would be:
OWC Mercury Elite Pro series
LaCie d2 Quadra series
G-Tech G-DRIVE series
These are all high quality drives and enclosures with similar features. Personally I use the LaCie's however I would be happy to have OWC and G-Tech on my desk too. FWIW I've been using the LaCie's for 4 years and have 4 of them, all work perfectly and have never given me any trouble.
You also my find this article helpful: Move an iTunes library from a PC to Mac (and back)

Any advise on Western Digital Mybook (without Firewire)..........

I just bought a Western Digital Mybook, 500GB, for my pics, movies, iMovies, etc. I bought the model that does NOT have the Firewire. I only save data once a week or so and usually on the weekends. I did not buy it for work, just for family vid's, pic's and movies.
Anyone think spending the extra money on the Mybook Pro is worth it for someone like me and why? I can still return it (not opened yet). What is the advantage to having the Firewire? Can I still download my iMovies etc.? Will it just do it slower or not at all? Thanks for any help.

I have to admit... for my notebooks... I have typically used USB for my backups... only because I had the cables all set up and I would just disconnect one and plug in the other when I was doing backups. I knew the actual sustained throughput for Firewire was faster than USB 2.0, but I just thought the difference would be marginal... so I never bothered to try connecting via Firewire with my notebooks. I also have a Maxtor Onetouch with USB/FW 400/FW 800. I wanted to do a backup of my notebook before I went into work with it. Since I typically don't allow myself much extra time in the morning... I figured I'd try the backup with FW instead of USB just to see if it was any faster (thinking that if the backup didn't finish... I would just leave my notebook home that day)... I was very surprised that the backup was complete within about 25 min or so. In the past, my backups with that notebook, with roughly the same amount of data, took about 45 min or so over USB 2.0.

Western Digital MyBook 512G + MyBook Studio 1T - Freezing 10.6.2 MacMini

Hi,
I´m having trouble when connecting two MyBook to a MacMini. It looks like that after a sleep, one drive is not waking up and in turn is freezing the MacMini to a halt with cursor spinning and that's pretty much all it does.
The older one MyBook Essential is connected over USB port (http://support.wdc.com/product/download.asp?groupid=101&lang=en).
The newer one MyBook Studio is connected over FireWire. (http://support.wdc.com/product/download.asp?groupid=121&lang=en).
The newer drive MyBook Studio (recently purchased from Aple Store) is not resuming from sleep when comuter is wakened up. The light keeps flashing like when in sleep mode.
The blocking can only be resolved by pulling the power cable from the newer MyBook drive, which is believed to be a suboptimal solution to the problem.
The problem so far can only be reproduced when both drives are connected. Running each of them as single drives connected seems to be of no problem.
Since the drives do work correctly each on their own on a individual basis, is there a known Mac problem eventually when dealing with reactivation from sleep mode and multiple drives connected on different bus types?
Thanks in advance and
Greetings
Falk

There may be a number of issues here -
1 - did you password the drive with the SmartWare app? there is a known wake-from-sleep problem with this. The fix is to run the SmartWare app and unlock the drive (unfortunately you may have to do this every time)
2 - did you set the drive sleep timer in SmartWare? If so, turn it off
3 - this is a green drive, and they have not always been reliable waking from sleep. Sometimes they seem to have a mind of their own.
4 - in System Prefs > Energy Saver, UNcheck the option called "Put hard disks to sleep when possible

Western Digital Mybook HD does not mount with firewire

I bought a Mybook HD 500 GB from Western Digital with 3 interfaces FW400, FW800 and USB 2.
USB works but not firewire, somebody has a solution?
Impossible to mount the volume with firewire and there nothing on WD website.

No idea. My WD HD Pro is the same and I am quite disappointed. It usually mounts but not always. The 'button manager' is useless - this claim about the light showing me how full it is has never worked and the drive always takes ages to spin up when it is accessed slowing down all the drive access operations while the computer waits. Plus its noisy...

Western Digital Mybook

Okay I wasn't sure where to put this question but most western digital questions seem to be within the OS discussions so here goes.
I have a 500gb external hd. it worked flawlessly for a year. now when i connect it, it powers on, the circular light starts spinning and then it all lights up as if its connected, but it won't show up on my computer at all.
i checked disk utility and sure enough it does show up.. but it can't be mounted to my desktop for whatever reason. i ran the verify/repair disk thing on it and this is the error i keep getting:
"Verifying volume “My Book”
** /dev/disk1s1
** Phase 1 - Read FAT
Unable to read FAT (Input/output error)
Error: The underlying task reported failure on exit
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1 non HFS volume checked
Volume needs repair"
i have some very very important files on there, what can i do?

Thank you so much for your reply.
I have connected it to a Windows computer and the disc mounts, but I cannot access it, when I try to open it or right click on it, Windows Explorer says "Not Responding"
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Can I share my 250g Western Digital Mybook using Airport Extreme?

I am a college student, and I just received an airport extreme base station for Christmas, but since I just returned to school, I haven't gotten a chance to test it out. I was hooking everything up, and testing out the base station, to get a feel for how it operates, and I noticed the manual mentioned something about sharing a hard drive via the base station.
My question to you is... HOW?
The manual is pretty vague, and I plugged the HD into the usb port on the back of the base station, to no avail. The Airport utility is telling me that the HD is connected, and the lights on the front of the hard drive are lit up, which is an indication that it is getting power, but I haven't got the slightest clue as to how I should connect to the drive.
If anyone could provide some info for me, that would be fantastic.
Thanks in advance to anyone who deems it appropriate to help me.

Does this article contain anything useful?
(28176)

Time Machine and Western Digital MyBook Live

I bought a WD 3Tb MyBook Live NAS drive for use with Time Machine. It supports TM out of the box without any OS tweaks. I'm running OS 10.6.7.
TM won't run longer than an hour.   Almost every hour I see
Log entries:
5/6/11 1:53:04 AM          configd[14]          network configuration changed.
5/6/11 1:53:08 AM          configd[14]          network configuration changed.
5/6/11 2:53:22 AM          configd[14]          network configuration changed.
5/6/11 2:53:25 AM          configd[14]          network configuration changed.
5/6/11 3:53:41 AM          configd[14]          network configuration changed.
5/6/11 3:53:44 AM          configd[14]          network configuration changed.
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5/5/11 9:42:16 AM          configd[15]          network configuration changed.
5/5/11 9:42:16 AM          kernel          ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0x83d651c
5/5/11 9:42:16 AM          kernel          AFP_VFS afpfs_DoReconnect started /Volumes/TimeMachine prevTrigger 0 currTrigger 1
5/5/11 9:42:16 AM          kernel          AFP_VFS afpfs_DoReconnect: doing reconnect on /Volumes/TimeMachine
5/5/11 9:42:16 AM          kernel          AFP_VFS afpfs_DoReconnect: soft mounted and hidden volume so do not notify KEA for /Volumes/TimeMachine
5/5/11 9:42:16 AM          kernel          AFP_VFS afpfs_DoReconnect: Max reconnect time: 30 secs, Connect timeout: 15 secs for /Volumes/TimeMachine
5/5/11 9:42:16 AM          kernel          AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/TimeMachine
5/5/11 9:42:16 AM          kernel          ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
It seems that this network config change breaks the connection to the TM volume.   Any ideas on what's causing the network config change?
The WD drive and iMac are connected via ethernet (Not Wireless) to the same linksys WRT54GL router.

Using a third-party network device with Time Machine is unsupported by Apple, and may be unsafe. If it doesn't work, your only recourse is to the device vendor, who will blame Apple. Apple will blame the vendor. I suggest you back up either to a locally-attached external hard drive, or to a Time Capsule, or to a shared volume hosted on another Mac.

New Western Digital "MyBook Premium Edition II" not mounting on firewire

I've just purchased a new WD external hard drive 1TB with triple interface. I've followed all the instructions to connect it via firewire 800 with no use. Tried firewire 400 also with no use. It only connected through USB 2.0. I tried re-partitioning the disk through the disk utility as it was mentioned in the instructions. Restarted my iMac. Nothing worked.
I made sure my firewire ports are working through connecting my older Maxtor II 300GB through the firewire 400. It was working as usual perfectly.
I tried connecting and disconnecting and restarting. Nothing seems to help. Is there anything wrong with the hard drive or is this an iMac issue?? I can't seem to make it work and everything on the manufacturer's technical support site isn't helping.
I've read a few issues on the forums here about firewire HDs not mounting. Can someone provide me with some guidance here??
Thanks

I read this post from "mucmacian" on the Macrumors site. It solved the firewire problem for me:
"Firewire 400 workaround
Some people may be experiencing issues connecting Firewire 400 devices to their new Aluminum iMacs.
At least for me, I've been messing around with an iBook G4 and my new 24" iMac, beeing unable to get the iBook connected to the iMac in target mode.
After a long lasting call with a very kind person at Apple Support, they contacted some cupertino based third level support guys and came up with a workaround:
As they stated, few users are having problems with Firewire 400 devices, even when connecting several Apple computers (depending on model and revision) in target mode to their new Aluminum iMac.
As far as I understood, the issue is related to low voltage input (diverging from Firewire specification?!?), meaning, the connected device is not able to deliver enough power through Firewire to work properly.
Simply connect the device using a Firewire hub with its own power supply, and things will work fine. At least, they did for me."

Epub printing failed, how to reset?

I have an epub book I borrowed from the public library. I wanted to print some pages, but the app crashed, and now I do not have Print as an option, it is grayed out. The print limit was 29 pages. While I had selected a print range of those 29 pages, ADE looked to be printing ALL the pages, and I couldn't cancel it.
So, now what?
Do I have to check the book in and then out again? Or will I never be able to print any pages of that book again?
sigh.

None of my library books allows printing at all.
What does it say when you ask for book info (ctrl-I).
I guess you can try check in and out again.
You could DRM strip the book (Google epubee). In many cases I suggest this even where it is strictly against the Ts&Cs, because the stupidities of the Adobe DRM implementation put people into a situation where they cannot otherwise perform reasonable actions that are permitted by the intent of the DRM.
I'm not sure where the 29 page print limit came from in your case, it's up to your concience whether you try this route.

How good are the WD MyBook Studio Ed. Refurbished Replacements?

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It keeps running constantly and gets very warm. I unplug the cables from it, let it cool for a few minutes, replug the cables, and do a forced backup.... but the next scheduled backup, it starts up and will keep running for hours without doing the backup.
So I unplug it again, let it rest, replug, then do a forced backup, and everything repeats itself as previously mentioned.
I called WD Support this morning, and she said that I could send it in, and they would send me a refurbished replacement. I have read on other forums (tools, etc.) that people send items in for a replacement, and they get back a refurbished unit that is all banged up, and doesn't work properly.
My question is... how good is the WD refurbished replacements that they send back. Are they in good condition? Does anyone have any experience with WD on this?
I have even thought of just getting a new external HD from another company, (G-Drive, LaCie, etc), but I have seen mixed reviews on them. I like the G-Drive Solid State (no moving parts) but that is over $500.... too rich for my blood.
Any recommendations on either question.
Thanks,
Jim

From what I've read on the internet WD offer poor customer service and their products are of low quality. Certainly I have experienced first-hand many WD hard drives failing, mostly with the dreaded click click click. I've only known two or three Seagates go this way in all the years I've been using hard drives (pretty much since the early days of 120MB).
It may be expensive, but I highly recommend the ReadyNAS Duo as a backup solution and / or as general network storage. I have one set up with two 1TB Seagate NS drives in mirrored mode and it works very well. Seagate NS drives are enterprise-standard, designed for use in RAID hardware where they will be in close proximity to one another, Seagate AS drives are not designed for this purpose and so may fail in this situation. Other hard drive manufacturers make enterprise-grade drives too, I'm guessing that the ones WD use in their MyBook products are not these drives though which might explain why there are so many failures. The enterprise-grade drives typically cost about £20 more but I think for reliable backup purposes it's well worth the extra expense.

Western Digital Mybook studio II failed how to reset

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