Western Digital MyBook Studio no longer works after Yosemite update

A little while ago (Jan 30) I updated Yosemite, and now my Western Digital My Book Studio (using firewire) shows up but no longer works - no Time Machine, or Super Duper back-ups. Does anyone know why this has happened, and what can be done to fix it?

I should add that the drive works fine with another MBP running OSX 10.6.8. Again, with 10.10.2 it either doesn't work or is incredibly slow.

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cajanie wrote:
.. Is there a driver update needed for Yosemite? I need my scanner back....
Hi,
Did Apple kill it ? Have you asked Apple ? Please try:
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Error Message:
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Anonymous UUID:
CCC4DCA9-48E9-4692-250B-488588FCC69E
Sun Nov 9 17:58:17 2014
*** Panic Report ***
panic(cpu 0 caller 0xffffff802a005eb2): "Possible memory corruption: pmap_pv_remove(0xffffff803b8db998,0x7fff7360f000,0x6d654, 0x6d654d64, 0xffffff8031663cc4, 0xfffffeb38ae0f078): null pv_list!"@/SourceCache/xnu/xnu-2782.1.97/osfmk/i386/pmap_internal.h:768
Backtrace (CPU 0), Frame : Return Address
0xffffff8031663b80 : 0xffffff8029f3a811
0xffffff8031663c00 : 0xffffff802a005eb2
0xffffff8031663cf0 : 0xffffff802a0065e5
0xffffff8031663d50 : 0xffffff8029fb6b4a
0xffffff8031663e60 : 0xffffff8029facd2c
0xffffff8031663e90 : 0xffffff8029f5c747
0xffffff8031663ed0 : 0xffffff802a3c45ff
0xffffff8031663f40 : 0xffffff802a3c425c
0xffffff8031663f50 : 0xffffff802a44dcb2
0xffffff8031663fb0 : 0xffffff802a03ac46
BSD process name corresponding to current thread: suhelperd
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide:
0x0000000029c00000
Kernel text base: 0xffffff8029e00000
__HIB text base: 0xffffff8029d00000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 7052072843826
last loaded kext at 6483411185500: com.huawei.driver.HuaweiDataCardActivateDriver    1.0.12 (addr 0xffffff7fac6ba000, size 16384)
last unloaded kext at 6604174049015: com.apple.driver.AppleUSBCDC    4.2.2b5 (addr 0xffffff7fac717000, size 16384)
loaded kexts:
com.huawei.driver.cdc_ncm    2.7.2f16
com.huawei.driver.dc_net    1.0.2
com.huawei.driver.cdc_acm    2.6.2f17
com.huawei.driver.cdc_usb_bus    1.0.3
com.huawei.driver.HuaweiDataCardDriver    4.25.45
com.apple.driver.AppleHWSensor    1.9.5d0
com.apple.driver.AudioAUUC    1.70
com.apple.driver.AGPM    100.14.37
com.apple.filesystems.autofs    3.0
com.apple.iokit.IOBluetoothSerialManager    4.3.0f10
com.apple.driver.AppleOSXWatchdog    1
com.apple.driver.AppleMikeyHIDDriver    124
com.apple.driver.AppleHDA    266.5
com.apple.driver.AppleMikeyDriver    266.5
com.apple.driver.AppleSMCLMU    2.0.4d1
com.apple.driver.ApplePolicyControl    3.7.21
com.apple.driver.AppleLPC    1.7.3
com.apple.driver.AppleUpstreamUserClient    3.6.1
com.apple.iokit.IOUserEthernet    1.0.1
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AppleHWAccess    1
com.apple.driver.AppleHV    1
com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
com.apple.driver.AppleIntelHD3000Graphics    10.0.0
com.apple.driver.AppleIntelSNBGraphicsFB    10.0.0
com.apple.driver.AppleBacklight    170.4.12
com.apple.driver.AppleMCCSControl    1.2.10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.3.0f10
com.apple.driver.AppleSMCPDRC    1.0.0
com.apple.driver.AppleThunderboltIP    2.0.2
com.apple.driver.SMCMotionSensor    3.0.4d1
com.apple.driver.AppleUSBTCButtons    240.2
com.apple.driver.AppleUSBTCKeyboard    240.2
com.apple.driver.AppleIRController    327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    35
com.apple.iokit.SCSITaskUserClient    3.7.0
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCIBlockStorage    2.6.5
com.apple.driver.AppleUSBHub    705.4.1
com.apple.iokit.AppleBCM5701Ethernet    10.1.2b3
com.apple.driver.AppleFWOHCI    5.5.2
com.apple.driver.AppleSDXC    1.6.5
com.apple.driver.AirPort.Brcm4331    800.20.24
com.apple.driver.AppleAHCIPort    3.0.7
com.apple.driver.AppleUSBEHCI    705.4.14
com.apple.driver.AppleSmartBatteryManager    161.0.0
com.apple.driver.AppleRTC    2.0
com.apple.driver.AppleACPIButtons    3.1
com.apple.driver.AppleHPET    1.8
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    3.1
com.apple.driver.AppleAPIC    1.7
com.apple.driver.AppleIntelCPUPowerManagementClient    218.0.0
com.apple.nke.applicationfirewall    161
com.apple.security.quarantine    3
com.apple.security.TMSafetyNet    8
com.apple.driver.AppleIntelCPUPowerManagement    218.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice    3.7.0
com.apple.iokit.IOUSBMassStorageClass    3.7.0
com.apple.AppleGraphicsDeviceControl    3.7.21
com.apple.kext.triggers    1.0
com.apple.iokit.IOSerialFamily    11
com.apple.driver.DspFuncLib    266.5
com.apple.kext.OSvKernDSPLib    1.15
com.apple.iokit.IOAudioFamily    200.6
com.apple.vecLib.kext    1.2.0
com.apple.driver.AppleHDAController    266.5
com.apple.iokit.IOHDAFamily    266.5
com.apple.iokit.IOFireWireIP    2.2.6
com.apple.driver.AppleSMBusPCI    1.0.12d1
com.apple.iokit.IOSurface    97
com.apple.driver.IOPlatformPluginLegacy    1.0.0
com.apple.driver.AppleGraphicsControl    3.7.21
com.apple.driver.AppleBacklightExpert    1.1.0
com.apple.iokit.IONDRVSupport    2.4.1
com.apple.driver.AppleSMBusController    1.0.13d1
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.3.0f10
com.apple.iokit.IOBluetoothFamily    4.3.0f10
com.apple.driver.IOPlatformPluginFamily    5.8.0d49
com.apple.iokit.IOUSBUserClient    705.4.0
com.apple.driver.AppleSMC    3.1.9
com.apple.driver.AppleUSBMultitouch    245.2
com.apple.iokit.IOUSBHIDDriver    705.4.0
com.apple.driver.AppleUSBMergeNub    705.4.0
com.apple.driver.AppleUSBComposite    705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.7.0
com.apple.iokit.IOBDStorageFamily    1.7
com.apple.iokit.IODVDStorageFamily    1.7.1
com.apple.iokit.IOCDStorageFamily    1.7.1
com.apple.iokit.IOAHCISerialATAPI    2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily    3.7.0
com.apple.driver.AppleThunderboltNHI    3.1.7
com.apple.iokit.IOThunderboltFamily    4.2.1
com.apple.iokit.IOEthernetAVBController    1.0.3b3
com.apple.iokit.IOFireWireFamily    4.5.6
com.apple.iokit.IO80211Family    700.52
com.apple.driver.mDNSOffloadUserClient    1.0.1b8
com.apple.iokit.IONetworkingFamily    3.2
com.apple.iokit.IOAHCIFamily    2.7.0
com.apple.iokit.IOUSBFamily    705.4.14
com.apple.driver.AppleEFINVRAM    2.0
com.apple.driver.AppleEFIRuntime    2.0
com.apple.iokit.IOHIDFamily    2.0.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    300.0
com.apple.kext.AppleMatch    1.0.0d1
com.apple.driver.AppleKeyStore    2
com.apple.driver.AppleMobileFileIntegrity    1.0.5
com.apple.driver.AppleCredentialManager    1.0
com.apple.driver.DiskImages    389.1
com.apple.iokit.IOStorageFamily    2.0
com.apple.iokit.IOReportFamily    31
com.apple.driver.AppleFDEKeyStore    28.30
com.apple.driver.AppleACPIPlatform    3.1
com.apple.iokit.IOPCIFamily    2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.corecrypto    1.0
com.apple.kec.Libm    1
com.apple.kec.pthread    1
Model: MacBookPro8,1, BootROM MBP81.0047.B04, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f96
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 2 incoming serial ports
Serial ATA Device: ST9320325ASG, 320.07 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: HUAWEI Mobile
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, 20080d.0

I have the same problem when I updated to OS X 10.10 I lost both my USB ports as far as they will not recognize anything that I plug into them. The power part of the USB seams to work since it will recharge my Striiv Touch but nothing shows up when you connect anything to the ports.
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Hardware Information: ℹ️
MacBook Pro (Retina, 15-inch, Late 2013) (Verified)
MacBook Pro - model: MacBookPro11,3
1 2.3 GHz Intel Core i7 CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 1:43:41
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad

Western Digital Mybook studio II failed how to reset

Hi All. My IMAC (10.9.2) developed a problem using time machine at the begining of april. After using mybook and time machine successfuly for 5 years and having upgraded through the new releases upto mavericks backups have been fine. However in April backups failed and I could not get time machine to use the backup that existed on the drive even though i could see all the files. Thus I decided to reformat/erase the Mybook. I was running the Mybook as 1 1TB drive (2x 1TB in Raid 1 mirrored|) I wanted to change to striped 2x1TB to make a 2TB backup drive Raid 0. So I downloaded the WD drive manager Software latest v3 (have not been using the WD woftware for over 18months), and set the drives into Raid 0, made a new partition and the drive showed as a 2TB drive. I ran time machine setup the drive and started a backup, the backup progressed (over 5 hours) to 711GB and 2.1M files but failed at the final hurdle stopping the backup with no error message but IMAC unmounted the drive. I checked WD drive manager and it reported the drives failed "contact support" . I rebooted IMAC and reset the drive and the drive again showed but has been unreadable , unmountable (although mounted) and I cannot copy files to it or see my backup , but disk utility does show it has the files and the 1.29TB available. I read the plethora of info regarding the WD drive manager software issues (and advice on this forum stating "do not use" WD or 3rd party software) so I uninstalled the WD software and rebooted IMAC and reset drive again, drive is again listed in finder and disk utility but I cannot do anything with it, cannot verify or repair , cannot erase the partition cannot unmount (disk util shows "live file system repair is not supported" , but I have turned off file sharing and nothing is using the drive). Is this a corrupt drive or drive firmware, any ideas how to fix as now running withought a backup until WD drive it fixed. Is there a way of resetting the drive to factory setup ?

I hate to post this because all the Tech guys pooh pooh me. But I am going to say again what my experience has shown me. I had all the same kind of problems with my MyBook Studio. It went belly up as soon as Mavericks took over my IMac. I had no luck whatsoever talking with techs at WD or here on Apple Support. Everyone had their own thoughts, their own fixes and their own beliefs. Most of the fixes were way over my head...the terms alone were lost on me. So, I just kept complaining to Western Dig. After several contacts they told me to follow their warrantee return procedure....which I did. Within a week, I had a brand new MyBook. But, this one didn't work either. I tried and they tried as much as they could to get it working. No luck. I kept on bothering them with emails and calls. Shortly, they informed me that the new one was faulty and I should again follow the warrantee procedures. I did that and another new machine arrived in a week. I installed it and immediately could see that this one was a go. It has worked perfectly and without flaw since February. That is my solution suggestion to your WD problem. I am convinced that all of their machines, at least up until March, were not the same or were all faulty. Do what you please but I would suggest that you go after WD until they send you a new machine.
OK techs, have at me.....again.
Rich

WD Drive Utility (on WD Thunderbolt Studio) doesn't work after OSX update (10.8.5 or itunes 11.1 - not sure), any help?

Hi There,
I have just purchased WD Studio Thunderbolt and installed it on my Mac. The WD DRive Utility software worked fine until I have updated MAC OSX system (consolidated updates of 10.8.5, iTunes 11,1,0 and RAW didigtal cameras 4,09). After this Mac still can see the drive but the WD software cannot. Do you have any idea how to: 1) remove that update OR 2) install RAID using Disk Utility (wil this still work when WD launch update to WD Drive Utility?).
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Hello,
I too am having this issue with my Thunderbolt WD Velociraptor since 10.8.5.
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This is the response so far....
Thank you for contacting Western Digital Support. Your case is forwarded to our second level of support to check the issue in our laboratory. When I will receive respond form them I will contact you back as soon as possible.
It may be up to APPLE to fix. I dont really mind who sorts it out as long as it is asap!
Cheers,
M

Itunes no longer works after latest update

I updated the latest version of iTunes. Now, it no longer works. Then my computer told me to update the latest version, so tried again, but again it didn' work. So in uninstalled iTunes and tried to install it again. It didn't work. I even tried with an older update after I had deleted the latest one and it didn't work. Now my computer tells me that some file or stuff was missing.
Thanks for any help!

...now my computer updated it again. It opened, tried to collect information about the copyright, the an error message popped up saying that iTunes does not work correctly due to any mistake...
Please help me!

IPhone remote app no longer working after iPhone update to version 4.2.1

I have 4 apple TV generation 3 devices. I have had these (and some older Apple TV 2 devices) for a number of years.
I have home sharing enabled on all the TV devices and use the iPhone remote app or the iPad remote app to control them.
After the update to version 4.2.1 my iPhone (and my wifes) can no longer see any of the apple TV devices and I get the message
"Turn on Home Sharing in iTunes on your computer or on Apple TV using the account $my account"
Home sharing is turned on on the iPhone devices (I have disabled it and re-enabled it and re-signed in to prove this as well as re-downloading the remote app direct from the app store)
Home sharing is enabled on all the Apple TV devices
I know this is working as the iPads can still see the Apple TV devices, but the iPhone 5s's both myself and my wife have cannot see them.
This has worked fine for years but after the 4.2.1 update the iPhone is unable to interact at all as if home sharing is not enabled.
I've one through the trouble shooting guides on the support pages but they don't do anything, and I didn't expect them to as I know home sharing is setup just fine as a.) it was working b.) the iPads are still working with the apple TV's
Suggestions ?

Update:
Issue is still occuring, after resetting wireless router.
Router: Netgear WNDR3400, SSID's turned off, WMM is enabled.

Apple Wireless Bluetooth Keyboard no longer works after OSX update

After installing the latest OSX update yesterday (something about iChat encryption), Apple Bluetooth Keyboard no longer works with my iMac.
When I restarted the iMac after installation was completed, the iMac would no longer recognise my Bluetooth Apple wireless keyboard. I've tried with 2 other Apple wireless keyboards as well, but to no avail. None of them work with the iMac any longer. All 3 keyboards work with my PowerMac Quad G5 though.
The iMac "sees" the keyboards, but the pairing doesn't go through because the iMac doesn't seem to recognise the keystrokes when entering the pairing code.
I had to go out and buy myself a Microsoft wired keyboard to be able to restart the iMac (couldn't enter the login password without a keyboard).
My bluetooth mighty mouse works flawlessly though.
Very frustrating. Can anyone help?
...tt
iMac 24" 2.33GHz 3GB Mac OS X (10.4.8)

And yes I checked the batteries.

Standard PCI to PCI bridge no longer working after BIOS update

Hey everyone,
Before I get into the details of what is probably the most frustrating computer problem I have ever faced I would first like to say hello because this is my first post and I give you my system specs.
Windows 7 ultimate x64
GA-M61PME-S2P (rev 1.0) MOBO
2x 120GB Mushkin SSD @3.5gbps Raid 0
AMD Phenom II x4 @2.2 GHZ (Old processor that I replaced)
AMD Phenom II 1090T x6 @ 3.2GHZ (New processor that replaced the Phenom x4)
MSI Cyclone GTX 550 TI OC (Nvidia)
8 Gigs 800mhz DDR2 RAM (Computer Bay)
I have had a GA-M61PME-S2P (rev 1.0) board for several years now and have never had any problems. I recently bought a brand new AMD phenom II x6 1090T processor because it was listed as being supported by my board. The BIOS version that I had installed before purchasing this processor (version F5) was unable to recognize my new processor and boot so I had to update to the latest version (version F7b). After flashing my BIOS with the new version I was able to boot and my computer recognized my processor with the correct name and clock speeds. Unfortunately it now no longer recognizes one of my standard PCI to PCI bridges. Of the two standard PCI to PCI bridges listed in device manager one of them has a yellow exclamation point and reads "error code 35 firmware does not contain enough info to configure this device". I have tried everything I can think of but just cant seem to get my processor and graphics card to work under the same BIOS version. I will now list every step I have taken;
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2.) I have used Driver cleaner in safe mode to wipe all drivers and then double checked programs and features to make sure nothing was still installed.
3.) I have installed all drivers for the board from Gigabytes website, although when I try to install the VGA driver i get an error saying that no device could be found that supports the driver.
4.) I once again wiped everything in safe mode and then found the latest chipset drivers for nvidia Nforce from NVidia's site but got the same results.
5.) I tried downloading the F7b BIOS from some random website just in case the file from Gigabyte was somehow broken but this did not change anything. (I know that's generally a bad idea but I am desperate)
6.) I uninstalled the problem standard PCI to PCI bridge in device manager and restarted my computer but got the same results.
7.) I tried installing my graphics card drivers from MSI but got an error saying that no supported hardware could be found.
8.) I tried installing a number of different versions of the Nvidia graphics card drivers for my series but kept getting that same error message
9.) I downloaded the Graphics card detector program that NVidia provides on their site but it told me that it could not detect my graphics card.
10.) I tried Flashing my BIOS to the F6 version for the rev 1.3 board but this turned out to be a huge mistake because my computer would no longer post after this and I had to use a FAT32 flash drive and the q-flash utility to bring it back to life.
11.) I checked over and over and over again that my BIOS settings were right and nothing was setup to only use on-board graphics.
12.) I tried downloading a driver that was supposedly for the PCI to PCI bridge but im fairly sure this was just a trojan because the install did not complete and I found tons of fun plugins installed afterwards (I reformatted shortly after this).
13.) I made sure that my new processor was plugged in and that my BIOS was version F7b and then completely wiped my hard drive and re-installed windows 7 ultimate x64 but got the same results.
14.) I made a bootable DOS flash drive and tried updating my Graphics card BIOS but found that I already have the latest version.
What I don't understand is that my graphics card works perfectly with BIOS version F5 and my processor works perfectly with BIOS version F7b but under no circumstance do they both work at the same time. It may be worth noting that with version F7b installed I am still able to use my graphics card ( my Monitor is plugged into it via DVI) It just gives me the error under device manager and I can not install any drivers.
If anyone out there can help me I will be insanely grateful and will refer to you from then on as the master of all things MSI. I'm at my wits end, If you need any further info just ask and I will provide.

Ah ok I was afraid you were going to say that. I will take this to gigabyte then but just so I know, This PCI to PCI bridge problem couldn't have anything to do with my MSI graphics card BIOS somehow not being compatible with the Gigabyte BIOS?
-Thank you!

Mouse gesturing no longer works after recent update ?

Recently, after an update my magic mouse no longer functions using the swipe gestures...Anyone else with this issue?
tried to look at in in preferences bt no options there.

Helpful link from 95bulls. Here is the Apple link which deals with the more general problems one can have with an unresponding Mouse. Is the green power light working or blinking?
You don't say which update or give any details of the OS you use. Please try to find a moment to update your profile.

Western Digital MyBook Studio no longer works after Yosemite update

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