Westerndigital internal harddrive is not recognised

Hi there,
I have tried to replace my old hitachi internal harddrive in a mid2010 macbookpro 13inches with a westerndigital internal harddrive designed for osx lion.
Unfortunately, this is not recognised once i insert it in.
Has anybody had this type of problem? How did u sort it out?
Alternatively, what other internal hard disk would u advice?
Wd claims it s apple's fault as they are required to provide the right drivers with the software updates.
Unfortunately, apple does not believe so.
The hardrive is not faulty as i have been using as an external harddrive so far.
Your help would be really appreciated. Many thanks in advance. Luigi

>> how do I know if the cable i am gonna will not have the same issue
You don't, until it's replaced & solves the problem, although that's a fairly regular problem on these forums. It's more common though, for the drive to be visible in DU, & yet fail to start up properly, or perhaps show as a startup option... & your new drive is no faster than the original, so it's hard to say for sure without replacing one or the other. I'd plump for the drive, if it were me, despite it working externally.

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Erratic behaviour by internal DVD-writer (not recognising discs)

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I would just get it repaired.

Internal hard drive not recognised, but has a lot of data i need on it!HELP

hi all
i'm on mac pro, quad core, leopard 10.5.2.
basically for some reason my hard drive was working fine, then one day last week i turned my mac back on and the hard drive will not initialize anymore.
i've gone into disk utility to try and repair disk. but it's listed there, not the name i gave it but 'disk1s1'.
i then go to verify disk and it comes up with this error.
*Verifying volume “disk1s1”*
* /dev/disk1s1*
*Invalid BS_jmpBoot in boot block: fa31c0*
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but the thing with data rescue is... it is renaming all the fle aiff001, aiff002 etc etc, and for logic files this is no good as you need the files named as they were other wise it won't recognise the files and all the individual parts won't load up!
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Message was edited by: boomboom1980

orangekay wrote:
SMART is largely snake oil in implementation and practice and it's entirely commonplace for a dead drive to report itself functional and vice versa. I've seen Seagates whose heads were audibly grinding against the platters claim they were functioning normally, and I've seen others that said they were failing go on to provide years of reliable service. SMART status is a ballpark guess at best.
yes I understand that but I wouldn't trust a drive with a non-verified SMART status. as you say, it might continue to function but chances are pretty high that it will soon fail altogether. that's already happened to the OP who should consider himself lucky he can get anything off the drive at all with Data rescue. professional data recovery is of course also an option but a very expensive one. at least when I tried to use a service like this once about 5 years ago they wanted to charge me a small fortune. not sure what that would cost these days...

Mac mini internal hard drive not recognised during internet recovery

mac mini 2.3GHz OS X Lion
I turned on my comp and got the folder with the question mark. Went into recovery and am not able to do any of the proceedures. I can see something in the disk utility, but it is not mounted. I was able to recover an old internal drive connected with a SATA wire, but not what I was looking to do. Have had this less than 2 months. I wish apple had better steps to follow for recovery. Just want it to function the way it was bought. Any help is appreciated. First time posting!

Sounds like either a failed Hard Drive or other Hardware problem.
Contact Apple or your local AASP and make an appointment to have it looked at.
Apple - Support - iMac - Service FAQ

Internal hard drive not showing up in Finder

Hello. Whenever I use Lightroom and Photoshop, I have been getting the error about my startup disk being low on space. I've read through several threads and instructions on different strategies to take. However, many of them start with being able to click on the internal drive within the Devices section in Finder.
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When I click on them, it just keeps whatever I had clicked on previously. For example, when I click on "Desktop" it shows my desktop and when I click on the mystery gray drive, it keeps desktop.
I've run disk utility > repair permissions and I get several messages that permissions differ on some things and warnings about SUID files on other things.
Am I in the right spot to fix my problem? What kind of error should I be looking for and when I find that error, what do I do?
My thinking is that once I fix this problem, I can move on to my low disk space problem. Finder shows that I have 8.39GB of free space but that goes down to Zero fairly often.
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jstetson wrote:
My internal harddrive does not appear in the Devices section in Finder.
Go to Finder Menu > Preferences > Sidebar > DEVISES and check the box next to Hard disks.

I am trying to install a brand new WD 500 gb sata internal hd in my macbook pro. the original install dvd does not recognise the hd. all hardware is ok. any help?

I am trying to install a brand new WD 500 gb sata internal hd in my macbook pro. the original install dvd does not recognise the hd. all hardware is ok. any help?

For some reason OS X disks (whatever edition or flavors) that are supplied with Apple products only seem to contain a limited knowledge of available hard drives on the market at the time of thier publishing. This (rather opportunistically) creates a "Best Before" stale-OS X-software-copy situation where upgrading to or replacing a defective internal SATA hard drive with a newer, better or larger one is a largely hit and miss affair.
If you buy the latest and greatest disk drive available for any older Mac you are likely to run into unresolvable problems making a clean re-install of your own, old edition or flavor of OS X onto any newer or larger hard drive since the OEM (gray) "OS X Install Disks" that Apple supply with retail products seem to contain only time-sensitive lists/mapings of then-known target drives that the Drive Management Tool in the then-published old "Installer Software" will support.
Presumably new (colorful "X") retail versions of OS X (10.whatever.whatever) also contain time-limited Installers with limited knowledge of and adaptability to/compatability with a limited number of old hard drives then kicking-around on the market.
This is especially a problem nowadays since the countless "puny old" hard drives that have been on the market are largely obsolete in a few months time, as manufacturers continue to produce larger and cheaper units, discontinuing older puny products... So if your drive fails you need an exact old (or similar familial) replacement drive for your "backup copy of OS X" to do a fresh, clean OS X re-install. Otherwise you need to purchase a new retail version of OS X, since yours is now effectively obsolete. Purchasing an old, puny drive to re-install your version.flavor of OS X to avoid buying a new version of OS X is a rather false economy.
If you still have a working old hard drive with your old polluted 10.version.flavor of OS X still working on it you apparently must clone it with Time Machine or the newest version of Disk Utility (disk image copying) to most newer, larger drives, and a clean reinstall to such new hard drives is not possible.

Disc utility can not verify my internal harddrive

My disc utility cannot verify the internal harddrive and says that it needs to be repaired, however the repair button is greyed out. I have been told that I need the install a disc to repair the harddrive, my computer is running 10.4 Tiger, can I buy a 10.5 Leopard disc to install and repair the harddrive? or does it have to be the original 10.4 disc which unfortunately I no longer have? if so do you know where I can buy a 10.4 disc?
Thanks

Hi Rainbow King, and a warm welcome to the forums!
It's supposed to be OK to use a Leopard Install Disk to Repair Tiger HDDs, (though not Repair Permissions with it), but I've had real problems when I did.
Other options are...
A. Unfortunately, Disk Utility can't fix all that much, your best bet is DiskWarrior from Alsoft, you'll need the CD to boot from if you don't have another boot drive...
http://www.alsoft.com/DiskWarrior/
B. Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot.
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.
C. Tough without the Tiger Disk problems, but try fsck...
To use fsck, you must run it from the command line. Unlike using your mouse to open an application to do something, you'll need to type a text command at the prompt (#) to tell fsck what to do. The Terminal application (/Applications/Utilities) and single-user mode are two examples of command-line interfaces in which you can type such commands. To use fsck:
1. Start up your computer in single-user mode to reach the command line. Hold CMD+s keys down at bootup. Note: If necessary, perform a forced restart as described in the Emergency Troubleshooting Handbook that came with your computer. On desktop computers, you can do this by pressing the reset/interrupt button (if there is one) or holding down the power button for several seconds. On portable computers, simultaneously press the Command-Control-power keys. If your portable computer doesn't restart with this method, you may need to reset the Power Manager.
2. At the command-line prompt, type /sbin/fsck -fy
(SPACE between fsck AND -fy important)
3. Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found: 
The volume (nameofvolume) appears to be OK  If fsck found issues and has altered, repaired, or fixed anything, it will display this message: *** FILE SYSTEM WAS MODIFIED ***   Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
4. When fsck reports that your volume is OK, type reboot at the prompt and then press Return.
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.

External harddrive not recognised

Hi.. im not sure if this is the correct forum, but i'll give it a shot. I have a hard drive I used in a windows pc. I recently bought a mac compatible external usb hdd casing and fitted the hard drive. But when I connect to my powerbook g4, it is not recognised by mac. Its shows up as connected in disk utility but its not mapped.... any help please????

Because USB isn't bootable, most people stick to Oxford 911+ which has FW400 and USB2 support.
You can find "Mac-compatible FireWire" for $38 on Amazon or just head to
http://www.macsales.com and see what is in the sales specials.
Also, you may want to remove the partition table while connected to PC, or try booting from Tiger DVD and wipe the drive.

Internal Harddrive not visible or bootable????

System Profile info, Model - iMac7,1, 2.8GHz Intel Core 2 Dou, 4GB DDR2, 800Mhz Bus, OSX 10.6.5
Last week my iMac started taking a long time to boot up. I reinstalled a backup from bootcamp. It work for a couple of days then starting hanging up after the start up chime. When I turned it on the apple logo would come up with the spinning pin wheel along with a progress indicator bar (this was new) showing the progress for the start up. So I installed OS on one of my external HD with the intent to copy clone it to the internal. While building the external HD, both internal and external drives were visible in the finder. Now that I have the external up and running, the internal HD does not show up in Finder or System Profile/ Hardware. I used other software to show invisible files, and Disk Utility. Neither could detect the internal HD. I have owned this iMac for 3 yrs and one month.
This is the information from System Profiler / Hardware/Serial-ATA
Intel ICH8-M AHCI:
Vendor: Intel
Product: ICH8-M AHCI
Link Speed: 3 Gigabit
Description: AHCI Version 1.10 Supported
Thanks

Hi P-T
Sounds to me like the Hard Drive has died and needs to be replaced.
To have the Hard Drive replaced, simple call your locate an Apple Authorized Service Provider.
in North America, see > http://www.apple.com/buy/locator/service/
or for World Wide service, see > http://support.apple.com/kb/HT1434
If your technically inclined and would like to replace the Hard Drive yourself, google around there are plenty of good Video's and DIY's out.
http://blog.sunhop.net/2009/03/upgrade-replace-imac-hard-drive-2008.html
http://www.youtube.com/watch?v=2YsCTNVEYt8
I would like to also suggest using a WD Caviar Blue as a replacement Drive instead of a WD Caviar Black or a Seagate, it is my experience that they run cooler, quieter and are better suited for the all-in-one desktop systems.
Dennis

Desktop software for MAc v2.4 not recognising internal media of BB 9900 running 7.1 Bundle 1149

Hi,
THis was working earlier. But since past month, when i connect the BB 9900 to my Mac running ML, the stoage is not recognised. The Desktoip software version is 2.4.0 (Build 16).
"Storage:Not installed" appears on the status when connected.
I am unable to sync my photos etc.
Please help me resolve this issue.
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Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
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External USB-hdd not recognised by Finder if connected to Time Capsule

Hello!
I'd like to connect a small external harddrive (40 GB) to my Time Capsule (1 TB) via USB.
I've read on http://www.apple.com/timecapsule/wireless.html the followings:
"... +And if you want to share both a printer and an additional hard drive, you can. Just connect a USB hub to Time Capsule.+ ..."
While I've connected two printers to Time Capsule - so I already use a USB hub - I've tried with the external USB-harddrive, but it wasn't recognised neither by the Finder, nor by the DiskUtility-app. The external USB-harddrive appears not even if I connect it directly to the Time Capsule!
Restarting the Time Capsule / USB-hub / external USB-harddrive / my Mac doesn't change anything
The external USB-harddrive appears only in the AirPort-utility app (5.4.2) in "manual Config" - "Devices", but even here only as a possible archiving device for the internal Time Capsule harddrive.
The USB-harddrive itself is formated as Mac OS extended (journaled) and it works like it should on my iMac (3.06 GHz, Mac OS X 10.5.7).
Do you have any idea why the external USB-harddrive doesn't appear when connected to the Time Capsule?
Thanks!
Regards,
Vlad

Vlad, this might help...
*Accessing External Hard Disk*
Open a Finder window
Select the Time Capsule in the Sidebar on the left.
Click "Connect As..." in the upper right of the window.
Enter the Name of your Time Capsule & its' password (Note: NOT your own Username & password).
Check "Remember password in my Keychain."
You should now see a blue share folder with the name of your Time Capsule.
Any hard disks attached to the Time Capsule’s USB port will also appear here as blue share folders. To mount them on your desktop double-clicking their blue folders. If you had a separate password setup for those disks in Airport Utility then enter that password if asked. Otherwise, it should now mount on your desktop.
Let us know if this solves your issue. If, however, the drive is not showing up either on the Desktop or the Sidebar, you may still need to do the following...
*On Desktop*
In the Finder, go to the Finder menu and select "Preferences".
Click “General” in the toolbar.
Ensure that all the items under "Show these items on the desktop" are checked.
Close the preference window.
*In Finder SideBar*
In the Finder, go to the Finder menu and select "Preferences".
Click “SideBar” in the toolbar.
Ensure that all the items under "Devices" & “Shared” are checked.
Close the preference window.
Did this resolve the issue?
As for Disk Utility, bear in mind that DU won't "see" network attached storage devices unless they are already mounted on the Desktop. And even then they are sometimes not "seen" by DU. If you are going to do any work on a network attached storage device avoid attempting to do it wirelessly. Best to connect it directly to the Mac (USB/Firewire), or at the very least via ethernet.
Hope this helps. Cheers!

I have attempted to upgrade os4 to os7. icloud has taken an old expiered email address for which i do not know the password. It will not recognise my current email and password with itunes. Any help appreciated

I have attempted to upgrade os4 to os7. At the end, it threw an error that i had to turn off "Find my iphone" on my phone, which seems to be impossible at that stage as i could not access beyond the upgrade screen.
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If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

Ipod classic not recognised as an ipod

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but now it is no longer recognised as an ipod! itunes does not recognise it and my desktop shows a harddrive has been connected ( http://t.co/C0JCgVv not even the ipod logo appears anymore, just a white drive icon used).
from ipod itself, it shows 0kb used and 0kb free.
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Hello McPimp,
And welcome to Apple Discussions!
If you can get it to show up on your desktop as a hard drive, try reformatting it using *Disk Utility*. See this article for instructions on how to do this.
http://b-rockprogramming.blogspot.com/p/ipoditunes-tutorials-and.html
B-rock

Ipod not recognised by itunes win 7 64

my ipod 160gb is invisible to itunes in win 7 64b computers intel and amd. ***?, over.
did the rrreboot bs, reinstall, yada yada yada. ipod recognised as a device...sapping my will to live--need driver and head help!?

DominicH wrote:
Since upgrading itunes and loading iOS4 on my touch, my nano is not not recognised by itunes (appears in my computer). *I have installed itunes 3 times and carried out most of the other diagnostics suggested in the support pages of this site* (note, i get a message from microsoft not to use the clean up software suggested). I have not restored the ipod as I cannot get it to connect and in any case I am worried if I do restore it I will loose all the music on it and then not be able to re-load due to the prob above.
Make sure the iTunes you were installing is the latest version.
Have you tried all the solutions mentioned in the iPod nano (5th generation) - User Guide? Since you did not list all the troubleshooting steps you tried other than installing iTunes 3 times, you may as well call iPod tech support. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. I_f you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod._
Contacting Apple for Support and Service (International)

Importing video from Sony HDR-CX410 FCP 6.0.6 will not recognise AVCHD files. what is the solution?

First I have to admit I'm not technical in any way so I'm easily confused so please forgive me if my question sounds unprofessional.
The computer is a Mac desk top tower with Lion OS x 2x2.66 GHz Dual-Core Intel Xeon with an internal hard drive plus a number of remote hard drives.
I'm using Final cut pro 6.0.6 to edit video.
The question is, up until now I've been using material shot on mini DV tapes, then digitised into the computer via the camera. As this format is getting long in the tooth I decided to get one of the latest DVCAM cameras, I went for the Sony HDR-CX410.
It was not until I had purchased the camera & shot a few test seq. & then tried to down load into the computer that I found out that Final cut does not recognise the AVCHD files on the SD card.I've tried importing from the camera as well as a card reader with no result.
I've looked at a number of sites including Apple support community where it looks like this is a major issue for many people but I can't find anyone who is using the same camera. I wondered if this issue is something you have covered in the magazine, if so please let me know which copy, if not can you help in any way. It appears that Final cut proX may be able to translate the AVCHD files but I'm not sure. Am I right in thinking that if I do upgrade to FCPX I will still have to convert the files, if so would you recommend a suitable software program. Is there any reason why Apple make it so difficult to edit this AVCHD format when all the latest cameras are using it, perhaps its time to change back to a PC?

Eric,
FCP 6.0.2 (compared to previous version) comes with the latest improvement and support for AVCHD.
However, here is a suggestion:
In Log&Transfer (top frame) on the right of *search field* there are three buttons, click on the one showing a little arrow-down and a sort of little star. Choose preferences then in the *transcode to* section click on those two tiny arrows pointing one up and the other down and choose Apple Intermediate Codec. Can you now transfer? (Add selection to queue)
Once again 6.0.2 might provide better support for your camera.
Use the search tool for more info.
G.
PS. Please note that some people have had problems with 6.0.2 so get us much info as you can before updating.

Westerndigital internal harddrive is not recognised

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