Wet iPhone - now nearly black screen
Hi Everyone,
I hope you can help me. Unfortunatly I've sent my iPhone swimming yesterda. After I pulled it out I towled it down and let it dry. Afterwards, it appeared to be working fine with a bit of flickering. A few hours later the screen turned nearly all black. It looks like the phone is working just the screen is only 3-5% bright. Very hard to see something. Furthermore when someone calls the phone only vibrates but doesnt ring. Is there anything is can do? Do you have any suggestions?
Thanks in advance.
Try this as soon as you can:
How to fix a wet iPod or iPhone
But you should get it serviced:
Apple - Support - Service Answer Center
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If your phone is not covered by the warranty anymore, Apple will replace it for a new device, same model and size, if you are willing to pay the service fee.
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copied from Apple - Support - Service Answer Center -
How can I unlock my iphone with a black screen to back up to itunes?
How can I unlock my iphone with a black screen to back up to itunes?
Reset the phone: Press both the home and on/off buttons for AT LEAST 10 seconds until the Apple logo appears. (No data loss)
If no response, connect to AC adaptor, charge for at least 30 minutes and repeat the reset if needed
If still no response, there is a hardware failure that needs evaluation by Apple or whoever provides iPhone service in your country. -
hello
my iphone gif a black screen and when i put him in dfu mode itunes see him.. when i restore my iphone itunes gif error 1602
i have try to use itunes 7.5 andd it dont work soo please help me
thnx
(ps.my english is not so good srry. )
tichoHello there, Kevin Barreto.
To make sure if it is a hardware issue or not, the following Knowledge Base article should help guide you further:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Specifically the section on:
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
My iphone has a black screen, when I attach the charger i get a beeping noise. It does not seem to be charging ?
try a reset, hold down the home/power button together until you see the apple logo and then release then wait for the phone to boot back up.
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Is this issue quite common in iPhone 6 edition?Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?
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Hey there Maggie,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that can help you resolve the blank black screen issue with your iPhone 6 Plus.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If you see a solid color screen (black, white or blue)
Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
Reset your device while it's plugged in.
If resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
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IPhone crashing to black screen with apple, apps as well.
My iPhone 5, which i have had for a couple of weeks now, continuously crashes in a weird way. It will, while im using random applications but mostly imessage, and maps, and when i am on the home screen go to a black screen with the apple logo, as if i had done a home button + power button restart, and then come back to the lock screen within a few seconds. As well, iMessages, Maps, Chrome and other apps crash frequently while i am using them. At random times, and not when i do a certain thing. i cannot replicate either crashing issue by doing anything other than just use of my phone.
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Incident Identifier: 0AD9CE54-04C7-46ED-9215-F02AB9B0B508
CrashReporter Key: ebbca7082238839ddd21442226e837e482b8492f
Hardware Model: iPhone5,1
Process: AppStore [1749]
Path: /Applications/AppStore.app/AppStore
Identifier: AppStore
Version: ??? (???)
Code Type: ARM (Native)
Parent Process: launchd [1]
Date/Time: 2012-11-17 18:13:09.259 -0800
OS Version: iOS 6.0.1 (10A525)
Report Version: 104
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x2fc60ff4
Crashed Thread: 0
Thread 0 name: Dispatch queue: com.apple.main-thread
Thread 0 Crashed:
0 TextInput 0x32e56de0 0x32e2c000 + 175584
1 TextInput 0x32e56d42 0x32e2c000 + 175426
2 TextInput 0x32e56df4 0x32e2c000 + 175604
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254 TextInput 0x32e56df4 0x32e2c000 + 175604
255 TextInput 0x32e56d42 0x32e2c000 + 175426
256 TextInput 0x32e56df4 0x32e2c000 + 175604
257 TextInput 0x32e56d42 0x32e2c000 + 175426
258 TextInput 0x32e56df4 0x32e2c000 + 175604
259 TextInput 0x32e56d42 0x32e2c000 + 175426
260 TextInput 0x32e56df4 0x32e2c000 + 175604
261 TextInput 0x32e56d42 0x32e2c000 + 175426
262 TextInput 0x32e56df4 0x32e2c000 + 175604
263 TextInput 0x32e56d42 0x32e2c000 + 175426
264 TextInput 0x32e56df4 0x32e2c000 + 175604
265 TextInput 0x32e56d42 0x32e2c000 + 175426
266 TextInput 0x32e56df4 0x32e2c000 + 175604
267 TextInput 0x32e56d42 0x32e2c000 + 175426
268 TextInput 0x32e56df4 0x32e2c000 + 175604
269 TextInput 0x32e56d42 0x32e2c000 + 175426
270 TextInput 0x32e56df4 0x32e2c000 + 175604
271 TextInput 0x32e56d42 0x32e2c000 + 175426
272 TextInput 0x32e56df4 0x32e2c000 + 175604
273 TextInput 0x32e56d42 0x32e2c000 + 175426
274 TextInput 0x32e56df4 0x32e2c000 + 175604
275 TextInput 0x32e56d42 0x32e2c000 + 175426
276 TextInput 0x32e56df4 0x32e2c000 + 175604
277 TextInput 0x32e56d42 0x32e2c000 + 175426
278 TextInput 0x32e56df4 0x32e2c000 + 175604
279 TextInput 0x32e56d42 0x32e2c000 + 175426
280 TextInput 0x32e56df4 0x32e2c000 + 175604
281 TextInput 0x32e56d42 0x32e2c000 + 175426
282 TextInput 0x32e56df4 0x32e2c000 + 175604
283 TextInput 0x32e56d42 0x32e2c000 + 175426
284 TextInput 0x32e56df4 0x32e2c000 + 175604
285 TextInput 0x32e56d42 0x32e2c000 + 175426
286 TextInput 0x32e56df4 0x32e2c000 + 175604
287 TextInput 0x32e56d42 0x32e2c000 + 175426
288 TextInput 0x32e56df4 0x32e2c000 + 175604
289 TextInput 0x32e56d42 0x32e2c000 + 175426
290 TextInput 0x32e56df4 0x32e2c000 + 175604
291 TextInput 0x32e56d42 0x32e2c000 + 175426
292 TextInput 0x32e56df4 0x32e2c000 + 175604
293 TextInput 0x32e56d42 0x32e2c000 + 175426
294 TextInput 0x32e56df4 0x32e2c000 + 175604
295 TextInput 0x32e56d42 0x32e2c000 + 175426
296 TextInput 0x32e56df4 0x32e2c000 + 175604
297 TextInput 0x32e56d42 0x32e2c000 + 175426
298 TextInput 0x32e56df4 0x32e2c000 + 175604
299 TextInput 0x32e56d42 0x32e2c000 + 175426
300 TextInput 0x32e56df4 0x32e2c000 + 175604
301 TextInput 0x32e56d42 0x32e2c000 + 175426Incident Identifier: 071B881F-58EA-46F1-9641-4955BAA366F7
CrashReporter Key: ebbca7082238839ddd21442226e837e482b8492f
Hardware Model: iPhone5,1
Process: Chrome [1870]
Path: /var/mobile/Applications/211309B4-5F55-4F84-BFD9-FFE89BDC8BBF/stable.app/Chrome
Identifier: Chrome
Version: ??? (???)
Code Type: ARM (Native)
Parent Process: launchd [1]
Date/Time: 2012-11-17 20:30:40.342 -0800
OS Version: iOS 6.0.1 (10A525)
Report Version: 104
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x2fc5aff8
Crashed Thread: 0
Thread 0 name: CrBrowserMain Dispatch queue: com.apple.main-thread
Thread 0 Crashed:
0 TextInput 0x32e56d2c 0x32e2c000 + 175404
1 TextInput 0x32e56df4 0x32e2c000 + 175604
2 TextInput 0x32e56d42 0x32e2c000 + 175426
3 TextInput 0x32e56df4 0x32e2c000 + 175604
4 TextInput 0x32e56d42 0x32e2c000 + 175426
5 TextInput 0x32e56df4 0x32e2c000 + 175604
6 TextInput 0x32e56d42 0x32e2c000 + 175426
7 TextInput 0x32e56df4 0x32e2c000 + 175604
8 TextInput 0x32e56d42 0x32e2c000 + 175426
9 TextInput 0x32e56df4 0x32e2c000 + 175604
10 TextInput 0x32e56d42 0x32e2c000 + 175426
11 TextInput 0x32e56df4 0x32e2c000 + 175604
12 TextInput 0x32e56d42 0x32e2c000 + 175426
13 TextInput 0x32e56df4 0x32e2c000 + 175604
14 TextInput 0x32e56d42 0x32e2c000 + 175426
15 TextInput 0x32e56df4 0x32e2c000 + 175604
16 TextInput 0x32e56d42 0x32e2c000 + 175426
17 TextInput 0x32e56df4 0x32e2c000 + 175604
18 TextInput 0x32e56d42 0x32e2c000 + 175426
19 TextInput 0x32e56df4 0x32e2c000 + 175604
20 TextInput 0x32e56d42 0x32e2c000 + 175426
21 TextInput 0x32e56df4 0x32e2c000 + 175604
22 TextInput 0x32e56d42 0x32e2c000 + 175426
23 TextInput 0x32e56df4 0x32e2c000 + 175604
24 TextInput 0x32e56d42 0x32e2c000 + 175426
25 TextInput 0x32e56df4 0x32e2c000 + 175604
26 TextInput 0x32e56d42 0x32e2c000 + 175426
27 TextInput 0x32e56df4 0x32e2c000 + 175604
28 TextInput 0x32e56d42 0x32e2c000 + 175426
29 TextInput 0x32e56df4 0x32e2c000 + 175604
30 TextInput 0x32e56d42 0x32e2c000 + 175426
31 TextInput 0x32e56df4 0x32e2c000 + 175604
32 TextInput 0x32e56d42 0x32e2c000 + 175426
33 TextInput 0x32e56df4 0x32e2c000 + 175604
34 TextInput 0x32e56d42 0x32e2c000 + 175426
35 TextInput 0x32e56df4 0x32e2c000 + 175604
36 TextInput 0x32e56d42 0x32e2c000 + 175426
37 TextInput 0x32e56df4 0x32e2c000 + 175604
38 TextInput 0x32e56d42 0x32e2c000 + 175426
39 TextInput 0x32e56df4 0x32e2c000 + 175604
40 TextInput 0x32e56d42 0x32e2c000 + 175426
41 TextInput 0x32e56df4 0x32e2c000 + 175604
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43 TextInput 0x32e56df4 0x32e2c000 + 175604
44 TextInput 0x32e56d42 0x32e2c000 + 175426
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46 TextInput 0x32e56d42 0x32e2c000 + 175426
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50 TextInput 0x32e56d42 0x32e2c000 + 175426
51 TextInput 0x32e56df4 0x32e2c000 + 175604
52 TextInput 0x32e56d42 0x32e2c000 + 175426
53 TextInput 0x32e56df4 0x32e2c000 + 175604
54 TextInput 0x32e56d42 0x32e2c000 + 175426
55 TextInput 0x32e56df4 0x32e2c000 + 175604
56 TextInput 0x32e56d42 0x32e2c000 + 175426
57 TextInput 0x32e56df4 0x32e2c000 + 175604
58 TextInput 0x32e56d42 0x32e2c000 + 175426
59 TextInput 0x32e56df4 0x32e2c000 + 175604
60 TextInput 0x32e56d42 0x32e2c000 + 175426
61 TextInput 0x32e56df4 0x32e2c000 + 175604
62 TextInput 0x32e56d42 0x32e2c000 + 175426
63 TextInput 0x32e56df4 0x32e2c000 + 175604
64 TextInput 0x32e56d42 0x32e2c000 + 175426
65 TextInput 0x32e56df4 0x32e2c000 + 175604
66 TextInput 0x32e56d42 0x32e2c000 + 175426
67 TextInput 0x32e56df4 0x32e2c000 + 175604
68 TextInput 0x32e56d42 0x32e2c000 + 175426
69 TextInput 0x32e56df4 0x32e2c000 + 175604
70 TextInput 0x32e56d42 0x32e2c000 + 175426
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72 TextInput 0x32e56d42 0x32e2c000 + 175426
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74 TextInput 0x32e56d42 0x32e2c000 + 175426
75 TextInput 0x32e56df4 0x32e2c000 + 175604
76 TextInput 0x32e56d42 0x32e2c000 + 175426
77 TextInput 0x32e56df4 0x32e2c000 + 175604
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79 TextInput 0x32e56df4 0x32e2c000 + 175604
80 TextInput 0x32e56d42 0x32e2c000 + 175426
81 TextInput 0x32e56df4 0x32e2c000 + 175604
82 TextInput 0x32e56d42 0x32e2c000 + 175426
83 TextInput 0x32e56df4 0x32e2c000 + 175604
84 TextInput 0x32e56d42 0x32e2c000 + 175426
85 TextInput 0x32e56df4 0x32e2c000 + 175604
86 TextInput 0x32e56d42 0x32e2c000 + 175426
87 TextInput 0x32e56df4 0x32e2c000 + 175604
88 TextInput 0x32e56d42 0x32e2c000 + 175426
89 TextInput 0x32e56df4 0x32e2c000 + 175604
90 TextInput 0x32e56d42 0x32e2c000 + 175426
91 TextInput 0x32e56df4 0x32e2c000 + 175604
92 TextInput 0x32e56d42 0x32e2c000 + 175426
93 TextInput 0x32e56df4 0x32e2c000 + 175604
94 TextInput 0x32e56d42 0x32e2c000 + 175426
95 TextInput 0x32e56df4 0x32e2c000 + 175604
96 TextInput 0x32e56d42 0x32e2c000 + 175426
97 TextInput 0x32e56df4 0x32e2c000 + 175604
98 TextInput 0x32e56d42 0x32e2c000 + 175426
99 TextInput 0x32e56df4 0x32e2c000 + 175604
100 TextInput 0x32e56d42 0x32e2c000 + 175426
101 TextInput 0x32e56df4 0x32e2c000 + 175604
102 TextInput 0x32e56d42 0x32e2c000 + 175426
103 TextInput 0x32e56df4 0x32e2c000 + 175604
104 TextInput 0x32e56d42 0x32e2c000 + 175426
105 TextInput 0x32e56df4 0x32e2c000 + 175604
106 TextInput 0x32e56d42 0x32e2c000 + 175426
107 TextInput 0x32e56df4 0x32e2c000 + 175604
108 TextInput 0x32e56d42 0x32e2c000 + 175426
109 TextInput 0x32e56df4 0x32e2c000 + 175604
110 TextInput 0x32e56d42 0x32e2c000 + 175426
111 TextInput 0x32e56df4 0x32e2c000 + 175604
112 TextInput 0x32e56d42 0x32e2c000 + 175426
113 TextInput 0x32e56df4 0x32e2c000 + 175604
114 TextInput 0x32e56d42 0x32e2c000 + 175426
115 TextInput 0x32e56df4 0x32e2c000 + 175604
116 TextInput 0x32e56d42 0x32e2c000 + 175426
117 TextInput 0x32e56df4 0x32e2c000 + 175604
118 TextInput 0x32e56d42 0x32e2c000 + 175426
119 TextInput 0x32e56df4 0x32e2c000 + 175604
120 TextInput 0x32e56d42 0x32e2c000 + 175426
121 TextInput 0x32e56df4 0x32e2c000 + 175604
122 TextInput 0x32e56d42 0x32e2c000 + 175426
123 TextInput 0x32e56df4 0x32e2c000 + 175604
124 TextInput 0x32e56d42 0x32e2c000 + 175426
125 TextInput 0x32e56df4 0x32e2c000 + 175604
126 TextInput 0x32e56d42 0x32e2c000 + 175426
127 TextInput 0x32e56df4 0x32e2c000 + 175604
128 TextInput 0x32e56d42 0x32e2c000 + 175426
129 TextInput 0x32e56df4 0x32e2c000 + 175604
130 TextInput 0x32e56d42 0x32e2c000 + 175426
131 TextInput 0x32e56df4 0x32e2c000 + 175604
132 TextInput 0x32e56d42 0x32e2c000 + 175426
133 TextInput 0x32e56df4 0x32e2c000 + 175604
134 TextInput 0x32e56d42 0x32e2c000 + 175426
135 TextInput 0x32e56df4 0x32e2c000 + 175604
136 TextInput 0x32e56d42 0x32e2c000 + 175426
137 TextInput 0x32e56df4 0x32e2c000 + 175604
138 TextInput 0x32e56d42 0x32e2c000 + 175426
139 TextInput 0x32e56df4 0x32e2c000 + 175604
140 TextInput 0x32e56d42 0x32e2c000 + 175426
141 TextInput 0x32e56df4 0x32e2c000 + 175604
142 TextInput 0x32e56d42 0x32e2c000 + 175426
143 TextInput 0x32e56df4 0x32e2c000 + 175604
144 TextInput 0x32e56d42 0x32e2c000 + 175426
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146 TextInput 0x32e56d42 0x32e2c000 + 175426
147 TextInput 0x32e56df4 0x32e2c000 + 175604
148 TextInput 0x32e56d42 0x32e2c000 + 175426
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151 TextInput 0x32e56df4 0x32e2c000 + 175604
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153 TextInput 0x32e56df4 0x32e2c000 + 175604
154 TextInput 0x32e56d42 0x32e2c000 + 175426
155 TextInput 0x32e56df4 0x32e2c000 + 175604
156 TextInput 0x32e56d42 0x32e2c000 + 175426
157 TextInput 0x32e56df4 0x32e2c000 + 175604
158 TextInput 0x32e56d42 0x32e2c000 + 175426
159 TextInput 0x32e56df4 0x32e2c000 + 175604
160 TextInput 0x32e56d42 0x32e2c000 + 175426
161 TextInput 0x32e56df4 0x32e2c000 + 175604
162 TextInput 0x32e56d42 0x32e2c000 + 175426
163 TextInput 0x32e56df4 0x32e2c000 + 175604
164 TextInput 0x32e56d42 0x32e2c000 + 175426
165 TextInput 0x32e56df4 0x32e2c000 + 175604
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170 TextInput 0x32e56d42 0x32e2c000 + 175426
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175 TextInput 0x32e56df4 0x32e2c000 + 175604
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180 TextInput 0x32e56d42 0x32e2c000 + 175426
181 TextInput 0x32e56df4 0x32e2c000 + 175604
182 TextInput 0x32e56d42 0x32e2c000 + 175426
183 TextInput 0x32e56df4 0x32e2c000 + 175604
184 TextInput 0x32e56d42 0x32e2c000 + 175426
185 TextInput 0x32e56df4 0x32e2c000 + 175604
186 TextInput 0x32e56d42 0x32e2c000 + 175426
187 TextInput 0x32e56df4 0x32e2c000 + 175604
188 TextInput 0x32e56d42 0x32e2c000 + 175426
189 TextInput 0x32e56df4 0x32e2c000 + 175604
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191 TextInput 0x32e56df4 0x32e2c000 + 175604
192 TextInput 0x32e56d42 0x32e2c000 + 175426
193 TextInput 0x32e56df4 0x32e2c000 + 175604
194 TextInput 0x32e56d42 0x32e2c000 + 175426
195 TextInput 0x32e56df4 0x32e2c000 + 175604
196 TextInput 0x32e56d42 0x32e2c000 + 175426
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199 TextInput 0x32e56df4 0x32e2c000 + 175604
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201 TextInput 0x32e56df4 0x32e2c000 + 175604
202 TextInput 0x32e56d42 0x32e2c000 + 175426
203 TextInput 0x32e56df4 0x32e2c000 + 175604
204 TextInput 0x32e56d42 0x32e2c000 + 175426
205 TextInput 0x32e56df4 0x32e2c000 + 175604
206 TextInput 0x32e56d42 0x32e2c000 + 175426
207 TextInput 0x32e56df4 0x32e2c000 + 175604
208 TextInput 0x32e56d42 0x32e2c000 + 175426
209 TextInput 0x32e56df4 0x32e2c000 + 175604
210 TextInput 0x32e56d42 0x32e2c000 + 175426
211 TextInput 0x32e56df4 0x32e2c000 + 175604
212 TextInput 0x32e56d42 0x32e2c000 + 175426
213 TextInput 0x32e56df4 0x32e2c000 + 175604
214 TextInput 0x32e56d42 0x32e2c000 + 175426
215 TextInput 0x32e56df4 0x32e2c000 + 175604
216 TextInput 0x32e56d42 0x32e2c000 + 175426
217 TextInput 0x32e56df4 0x32e2c000 + 175604
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219 TextInput 0x32e56df4 0x32e2c000 + 175604
220 TextInput 0x32e56d42 0x32e2c000 + 175426
221 TextInput 0x32e56df4 0x32e2c000 + 175604
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225 TextInput 0x32e56df4 0x32e2c000 + 175604
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230 TextInput 0x32e56d42 0x32e2c000 + 175426
231 TextInput 0x32e56df4 0x32e2c000 + 175604
232 TextInput 0x32e56d42 0x32e2c000 + 175426
233 TextInput 0x32e56df4 0x32e2c000 + 175604
234 TextInput 0x32e56d42 0x32e2c000 + 175426
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254 TextInput 0x32e56d42 0x32e2c000 + 175426
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263 TextInput 0x32e56df4 0x32e2c000 + 175604
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265 TextInput 0x32e56df4 0x32e2c000 + 175604
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438 -
Iphone (not so) black screen of death?!?! :(
heyall,
my battery was almost dead on my iphone and it shut off. now it wont turn back on completely. the screen is on but it's just a dim black screen and i cant do anything with it... help?There is no such thing as a "soft reset" in Apple terminology.
If a reset does not rectify, try putting the device in DFU mode (google it) and restore as new.
If that fails, take the device to Apple for evaluation. -
Iphone iOS8 update black screen with itunes logo
okay Im really freaking out, because I have an iphone 5 and I connected my iPhone to my laptop (not macbook) so it took about 3 hours to get ready to update (I copied my iphone in my computer before update), so when it finished, my phone went to the white screen with the apple icon, so I closed my laptop and reopened to see if it was okay and the update was still going. But when I got to iTunes ones again it said error with the update and now my iPhone is in "recovery mode". And the only thing in my phone is a black screen with the Itunes logo an the charger meaning to plug it in. Please somone help me Im freaking out and I dont know what to do!!!
Hey elisacalzadilla,
If your iPhone is already in recovery mode, you may need to simply continue with restoring the phone using the information in the following article:
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808
Thanks for using the Apple Support Communities!
Cheers,
Braden -
White screen now a black screen. Unresponsive. Help!
Vertical lines appeared on my phone then the screen turned to white. It then turned into a black screen. I have tried resetting it but now the phone is unresponsive. Help!
Hi wiilson Cunha,
Oh man! That definitely sounds frustrating. Let’s see if we can troubleshoot this issue by following the steps in this resource:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
http://support.apple.com/en-us/HT201412
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
If the issue persists, follow the final link to contact us for additional assistance.
- Matt M. -
My iPhone has a black screen!
Hello apple community. My dad just sent me a used iPhone 4s for my birthday about 1 week ago. Today I was using my iPhone and I went to eat and left my phone on my bed. Then when I came back , I tried turn it on and it didnt turn on. It has a black screen but it functions properly. It might be a display screen error or something. I tried the famous method of pressing the home button and the power button at the same time for like 10 seconds but it still wont work. I also plugged it in on my computer and it shows everything on there but my iPhone screen is still black. I hadthe same problem earlier when I got the phone but it turned on after a little while of charging it. What is going on? I live in a small town in Mexico and there are no Apple stores nearby! What should I do? Please I really need your help on this issue. Thank you very much for your attention and hopefully you guys can help me.
Hello there, Kevin Barreto.
To make sure if it is a hardware issue or not, the following Knowledge Base article should help guide you further:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Specifically the section on:
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
So now a black "screen-of-death"???
I don't know what happened but when i suddenly got the urge to play some of my games on my ipod while listening to some music, probably bored or something, my ipod flips out and now is stuck on the "black screen of death"! the wheel locked up, my music stopped, and the screen won't shut off.
it reads:
This game cannot be launched.
This may be the result of a full iPod. (*)
For more information, please visit
http://apple.com/support/ipod/
(*) This is, of course, a bunch of (BS) since i have the new 80GB classics with only about 20GB on it.
I was thinking about letting the battery deplete then go from there, but any idea can and will be useful
ThanksThis may be the result of a full iPod. (*)
More likely it's the result of a corrupt temporary file on the iPod. Connect the iPod and delete \iPod_Control\iT.tmp . Probably also a good idead to check the drive thus:
*Checking hard-drive for errors*
Hold Menu+Select on the iPod for about 6 seconds until it resets, then hold Menu+Play as soon as the Apple logo appears, again for about 6 seconds to put the machine in disk mode. Connect to your computer, closing iTunes if it opens. Browse *My Computer* and right-click on the drive for the iPod, click Properties, then click Tools. Under Error-checking, click *Check Now*. Under Check disk options, select *Scan for and attempt recovery of bad sectors* (Optional - takes ages but a good idea if you've reason to suspect physical damage). Click Start. Mac users should run *Disk Utility / Repair Disk* for the equivalent process. This should find and correct any errors in the logical & physical structures of your iPod's hard drive.
tt2
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