Wet iPhone Question and Applecare Issue

Hello! Sorry to post another topic about a wet iPhone, but I have a specific question.
Yesterday while fishing, I bent over to get something and my iPhone fell out of my pocket into the lake. I grabbed it out right away. It spent the night in a back of rice ... it works 90%. The home button is a little finicky (doesn't always want to click back to the next screen), Facebook updates are popping up, and I can call out an hear the other person - but they can't hear me. Is there hope if I leave it in a bag of rice for the weekend? Any other ideas?
The main reason I am mad is that I stopped at the AT&T store yesterday right after it happened. I was informed that the Applecare plan I purchased doesn't cover water damage. But I am 99% sure when I bought the plan that I was told it DID cover water damage. When I decided to purchase the extra coverage I used the example of a couple years ago when I unfortunately ran a Blackberry through the washing machine and asked if that would be covered. I KNOW he said that would be covered ... or in the least, strongly led me to believe it would be covered to the point where I decided to purchase the Applecare plan. Do I have any recourse if I feel I was mislead into buying the Applecare coverage???
Thanks for any advice! Kris

Don't let those replies get to you .... I find these the Apple forums very rude.
I have no doubt that the AT&T person led you to believe that water damage would be covered. Best case scenario, they were simply uneducated about the plan and accidently gave you misleading verbal information. More likely, they wanted the commission.
I live in Canada, and when I called Bell for satellite TV, I specifically asked twice if I would be locked into a contract and I was told no, twice. I called back and the second person ran around the issue, but finally admitted yes there was a two year contract. Moral of the story and despite the rude reply, gdgmacguy is right ... read it for yourself in writing before committing.
Did you happen to pay for the iPhone with a credit card? A lot of credit cards have built in insurance that includes extended warranties accidental loss or breakage?
As for the rice, try the weekend or even a week. I have dropped a cell phone in the water before (not an iPhone). I ended up replacing it, but took it apart and let it dry anyway. After I dropped my replacement in the water (I know shut up) I reassembled the first one and it worked. Using the iPhone while still wet inside may damage it further. Give it a very good chance to dry before trying again.
Message was edited by: Aconite

Similar Messages

IPhone 5S and syncing issues

I just bought the IPhone 5S and when I plug my phone with the USB cable, it does not recognize my phone. I open ITunes and my phone does not come up in the "Devices" section. I have done every thing I can think of the figure out what the problem is.
What else can I do so that my phone will come up in ITunes?

Hi kristie139,
If you are having issues with your iPhone not being recognized in iTunes, you may find the following articles helpful:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden

Anyone have any information about iphone 6 and 6 issues with receiving Unknown caller IDs from pbx systems?

We are seeing any issue with iphone 6 and 6+ phones receiving "Unknown" on the caller id when they receive a call from a PBX system. All other versions of iphones are not having this issue. I have read several forums and it seems to be a carrier issue with the new LTE towers. Has anyone else experienced this issue?

yes its a new issue for me too. Are you a ATT customer? My brother has iphone 6 but with another carrier and has no problems..

IPhone charge and Sync issues

Hi there I have a problem with my 3G and I sincerely hope I can et some help here. I have had my iPhone for about 18 months give or take and have had no problems with it until recently. I had a minor issue about three months into my ownership, in that I broke part of the circuit board that connects to the charger and sync cable. If you were to look at the bottom of the phone, with the screen up, the missing piece would be at the far right. At first I was freaking out of course, but everything worked. I have successfully updated it twice and never had an issue with charging. I was shocked but very happy about this as you can well imagine. Very suddenly two weeks ago the iPhone would suddenly not kick into the charging mode, though it would trickle charge if left connected. It also is not recognised at all by my computer, or by iTunes. I have tried several computers and several sync cables now and can confirm that the problem is with the iPhone itself. I find it difficult to swallow that this problem is related to the earlier breakage, but I suppose it's possible. One interesting bit here is that if I connect the iPhone to the wall charger with the iPhone turned off, It still doesn't go into the charging mode, but the Apple logo appears, I believe this tells me that the issue isn't hardware related, but I'm not positive.
Any help on this would be greatly appreciated.

Thanks for the reply, but honestly I find it difficult to believe that the iPhone would work perfectly for approximately 15 months after being damaged. I'm not discounting the possibility, completely, but it is a bit hard to believe.

Overprint Preview question and another issue...

Hi...
CS4, Win XP.
Overprint Preview question:
The other day i sent a file for printing (poster) in PDF and CS2 formats. For some reason, the printer converted the file to a .tif and then printed. Parts dropped out... Both the PDF and CS2 files looked fine.Description follows:
1/ Background black
2/ Design element over the black (blue lines to form a wave).
3/ Logo in red and white. Plus a line of text in red. And other text in white.
The white of the logo vanished. The red line of text kind of vanished... printed very faintly and only (i think in parts). Printer tried to do a patch job of printing the line separately and pasting... anyway... to cut a long story short, he wanted the final output in .tif. OK...
So, i converted to tif and sure enough... those parts vanished... did a search here and found the solution - view file in Overprint Preview and then in Attributes, turn off the Overprint Fill... so all well...
So, the question is, why does this happen? And, how, do i know in advance that x or y is likely to cause a problem? I have noticed in Bridge that sometimes, parts of a logo or a line of text does not show... but looks fine in AI or Acrobat... now realise the cause, but not the reason.
The other issue...
Same black background(s)... placed Photoshop file/s with a transparent background... Prints fine at the printers (various machines and media) ... But on the laserprinter an HP Color Laser Jet CP1510 series, there's a dark patch around the image (the actual file area).
Again, any ideas?
Cheers...
S

PrepressPro1 wrote:
<snipped>... so if your looking for this forum to play detective and tell you who in your workflow set the elements to overprint, I don't think this can be done. I don't think I have ever seen Illustrator set any elements to overprint all by its self. <snipped>
Hi PrepressPro...
Many thanks for your earlier inputs, but not quite sure where you got the idea that i want someone or anyone to play detective... i've understood the Overprint problem... and moved on. If anything, maybe i was just musing and wondering if any particular action turns on "Overprint Fill"...
Or maybe, i was referring to the second question which has not been resolved yet... Quoting it below for easy reference:
++++
The other issue...
Same black background(s)... placed Photoshop file/s with a transparent background... Prints fine at the printers (various machines and media) ... But on the laserprinter an HP Color Laser Jet CP1510 series, there's a dark patch around the image (the actual file area).
++++
To elaborate, the pix above are product shots which have been cut out and placed on a transparent background... The PS file is then placed in AI CS4 with the object option selected to maintain transparency. The transparent area is printing darker on the printer above. But is fine when sent to commerciqal printers...
Attached is a scan of the problem...

IPhone (unhacked) and rigtone issue

Saturday evening, I decided to buy three additional ringtones for my iPhone, so I picked the songs and purchased ringtones. They show in iTunes just fine, and when I synced, they were put into ringtones in iTunes just fine. But when I look at my iPhone, it had three of the same ringtone. When I selest them as a ringtone on the phone, they are all the same song. When I click them in iTunes, they are all different. I tried deleting them from the phone and rebooting the phone to no avail. Anyone got a suggestion on how to handle this?
If this has already been covered, please forgive me.

I see from your other post that others have having similar issues. I don't use iTunes ringtones, but I was wondering what would happen if you just bought the one, and synced it, and then bought another, and did the same thing. Would the problem still occur. Is it a matter of downloading multiple ringtones at the same time? Just a thought...
Message was edited by: jia10

Keyboard backlight question and/or issue

When I am on a call after like 30-60 seconds the screen and keyboard dim and then go off. I am using a bluetooth but it also does this on handset audio when you do not press a key for a while during a call. I know this is normal. What I do not know is if the next part is normal. On the Tour the Green Talk key, menu, back, and red end key all stay lit up after the dim. I had to exchange my first tour and on this second one sometimes even the main row (green, menu, back, end keys) will dim so the entire keyboard is not lit up. That main row is lit up sometimes and sometimes not. Sort of like how the LCD dims sometimes and then the backlight will come back on for no reason like all blackberry's seem to do. Is my main row backlighting acting normal or is that row supposed to be lit the whole time and i have a short?

I too would love to know the answer to this question.
DJs use MB Pros under the same conditions, and I have heard from some that they have never experienced any issues after two years of intense use.

IPhone sound and call issues

I am a bit frusturated with my iPhone and here's why; most times when I receive a call I miss it as my phone won't ring on my end, it will be out on my counter let's say and all settings are set appropriately so that I should hear an incoming call. This seems to an ongoing problem with my phone. I sent my phone in for repairs and had it replaced, however with my new replacement, the problem persists...is this a bug?
Has anyone experienced this? I really hope I am not the only one, so far I have not found any satisfaction...someone please help!
PS I have already gone through about 3 different system restores.

My iphone does this same thing, but only when it isn't in a place where it has enough ATT bars. Try moving your phone to another spot in the room, and pay attention to the ATT bars. My phone won't ring when I get an incoming call on one end of my living room, where I had originally wanted to dock it, yet it works just fine after I moved it a few feet away...and set the dock up there. I notice I don't have many ATT bars at that end of the room. I can make calls from there, but it won't receive at that end of the room.

IPhone 5S and 3G issue

Hi everyone!
I have a problem with using 3G on my A1533 iPhone 5S.
I meet it not every time I turns 3G on. I usually use EDGE to increase battery life. Sometimes when I'm turning 3G on it turns on normally but in a few moments 3G logo in status bar disappears and there's no cellular connectivity. Re-enabling 3G doesn't do any proper. Turning on and off airplane mode brings "No service" to the phone so restart is required to catch network and internet connectivity.
I've already changed SIM card and restored to iOS 7.0.4 as a new phone. But I still sometimes meet this problem.
What can cause this problem?

Hello IgorMartynov,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Best of luck,
Mario

IOS 5.1 update on iPhone 4 and wifi issues?

Basicly i updated my iPhone 4 to the latest software (iOS 5.1) and every since then i have nothing but trouble previous networks i was able to connect with are either not showing up or only showing up when im within 2 feet of the router. I have tryed resetting and restarting the router and my iPhone but to no avail and i have also reset the network settings.
Is anyone else having this problem? or is it just me?
Anything you suggest trying?
To say the least i am NOT impressed with the iPhone at this moment in time
Thank you

I'm sure you've already tried, but start by turning Wi-Fi off then back on. Here's a longer list of troubleshooting steps: http://support.apple.com/kb/TS1398. Maybe you'll find a solution there.

Some refurb 1G questions and possible issues

Hello everyone - my wife bought me an early Christmas gift and I got it yesterday. She got me the Touch 1G 8gig model from the refurb store here on Apple. She is a diehard Mac user and has an old Nano she loves. Any way I have already had a few issues (possibly)
1) Is the sound quality of the stock headphones really bad or do I have a bad set? The sound quality is just horrible. It just sounds flat, no bass, no treble, and just bad overall. Playing with the built in EQ settings did not help at all. I just got more distortion.
2) The wifi seems incredibly slow. At first I thought it was due to browsing a page with too much graphic content, but even just browsing basic sites it seems a lot slower than the Touch 2G I played with at Best Buy (I dont have any local Apple Stores). Is this normal as well? I thought it would be fun to take the Touch vs. one of our laptops on short trips for basic wifi browsing, but this is almost painfully slow.
3) I tried docking it today for the first time with a cheap little JVC speaker powered speaker. I got no sound at first. I had to fiddle with the docking several times. It works perfectly with my wife's Nano. Once I got sound to work, it froze on me on the 10th or 12th song. Froze as in it just paused on its own mid song. Once I hit play it did start again. I have not tried it again since.
The first problem I can deal with by getting better headphones. I hope it is just the headphones that sound horrible and not the unit. My wife has her Nano in the car so I can't compare side by side yet. The second issue is an annoyance and I would like to know if the 2G Touch is really faster of if I just imagined it. The third issue bothers me. I dont like things freezing up on me when they are brand new (well brand new refurb).
With BF coming up, I assume retailers will be running some deals on the 2G touch. If I upgrade to the 2.0 or 2.1 software for the refurb, it isnt much cheaper than a new 2G model. Are the 2G models any better with the above issues?
thanks all for the help-
sm

I dont have a local Apple Store unless the Best Buy kiosk counts (which I stated in my original post). Closest real one is 2 hrs away. They were supposed to be building one here this year, but nothing came of it yet.
I am trying to avoid shipping it back if possible if it is something that is either normal or easily solvable.

Scion IPOD Integration Question and Safety Issue

I have a 2007 Scion TC with the factory pioneer stereo with ipod connection and control from the stereo buttons.
Does anyone know how to fix the problem where when you start scrolling through which song/album you want to select, and then you take a couple of moments to actually drive, the thing resets to the beginning and you have to start all over? This actually forces you to try to keep controlling it if you started to select something new at a stoplight because you don't want to start from the beginning. This is a usability and safety concern and I could see them getting sued for this if someone wrecked.
Max

I can pretty much guarantee that Apple would like to know about your experience, as this is at least a potential safety thing. Contact Apple using www.apple.com/support/contact if you are in a country that supports it or call the appropriate phone number on this page. Alternatively carry the iPod in to an Apple retail store for evaluation.
Best of luck.

Farward some FAQ's and support issues with solutions

Hello masters,
I am new to SAP FI CO.
I want some interview Questions and support issues.
Please send to [email protected]
Highly rewarded.
Thanks in advnce.
Reg,
Kiran

HI,
pls check ur mail
if it is useful pls assign the points
Thanks & Regards
phaneendra

I want an iPhone 5 and have checked my local retailer and can get it in December (backordered). My question is: If I order one online, a) will it arrive quicker than Dec and b) will I be able to take it to them and activate without any issues?

I want an iPhone 5 and have checked my local retailer and can get it in December (backordered). My question is: If I order one online, a) will it arrive quicker than Dec and b) will I be able to take it to them and activate without any issues? Thanks for any help!

Firstly, if you order online from the Apple Store, I assume you will be using an "upgrade" discount, right? If yes, there is no doubt that your service provider will accept you new iPhone 5 without question. Secondly, I think you will see an shipped by date as you order online, and thus will know if the date is better than your local retailer.

My iphone 4s and ipad 2 both with 7.0.4 update will no longer connect to wifi but non-mac lap top has no issues

my iphone 4s and ipad2 both with 7.0.4 update will no longer connect to wifi.
About three days ago the ability to connect came and went and the connection never lasted more than 10-15 minutes; it has not been able to connect since last night. I do not think it's my wifi router as non-mac lap top has no issues. I have seem many similar questions posted.

Reboot your router by removing all power from it for about 15 seconds. Also, if your router still has its default SSID (such as LINKSYS, DLINK, NETGEAR, etc) change the SSID to something unique. Note that all other devices on your network will have to be reconnected if you change the name, but if the name is still the default that is most likely your problem.
If the SSID is not the default then the reboot should fix it.

Wet iPhone Question and Applecare Issue

Similar Messages

Maybe you are looking for