WFM: Demands still available after completing (status) the service transaction in the resource planning

Hi,
if I close my service transaction (set status in header and item to 'completed') the assignment in the resource planning is deleted but the demand is still shown in the demand list.
Can anybody help me?
Best regards,
Ferdi

Hi,
if you need an item to be relevant for resource planning you need to flag the item category as "relevant for resource planning", this needs to be a BUS2000140 item, so is to be entered in Services tab. This will then be transfered to WFM.
Materials used need to be entered in Spare Part tab.
best regards,
Johannes

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